📋 Job Details at a Glance 📍 Location Kochi, Kerala, India 🏢 Company Conduent 👥 Experience 0-2 years 🎓 Qualification Graduate (Any Discipline) 📅 Eligible Batch 2022, 2023, 2024, 2025 📄 Job Type Full Time 💰 Salary ₹3–5 LPA* 🏢 Industry BPO 🛠 Key Skills Data Entry Transaction Processing Attention to Detail Time Management Customer Service Transaction Processing Associate II at Conduent — Full Details & How to Apply Conduent is seeking a Transaction Processing Associate II in Kochi, Kerala , where freshers can kickstart their careers in the BPO industry with a competitive salary. This role is an excellent entry point for those looking to enter the workforce, offering a starting salary of ₹3–5 LPA* . The demand for Transaction Processing Associate II roles is surging as the BPO industry evolves, making this position vital for Conduent 's operational success. With a focus on transaction processing, this role ensures that the company maintains high-quality service delivery to its clients, which is crucial in a competitive market. What sets Conduent apart is its commitment to technology-driven solutions. Founded in 2017 , the company employs over 68,000 people globally, showcasing its scale and influence in the BPO sector. This role not only contributes to the company's efficiency but also allows employees to be part of a forward-thinking organization that values innovation. We encourage 2022, 2023, 2024, 2025 graduates with a Graduate (Any Discipline) qualification and 0-2 years experience to apply. This position is particularly suited for freshers eager to develop their skills in data entry and customer service, while earning a competitive salary of ₹3–5 LPA* . In this role, you will gain valuable experience in essential skills such as Data Entry , Transaction Processing , Attention to Detail , Time Management , and Customer Service . These competencies will not only enhance your employability but also pave the way for future career advancement in the BPO industry. 📊 Role Difficulty: Low | Competition Level: Medium | Fresher Friendly: Yes NexisGrow.com features this opportunity as part of its curated non-tech job listings. All details are sourced from the official job posting. Apply online before the opportunity closes. Job Role & Responsibilities The core mission of the Transaction Processing Associate II at Conduent is to ensure accurate transaction processing while enhancing customer satisfaction through effective data management and communication. Process transactions accurately using Conduent's proprietary software , ensuring compliance with company standards and enhancing operational efficiency. Perform data entry tasks with a focus on attention to detail , utilizing Microsoft Excel for effective data management and record-keeping. Collaborate with the customer service team to resolve client inquiries, leveraging customer service skills to enhance overall customer satisfaction. Monitor transaction performance metrics to identify areas for improvement, reporting findings to management for actionable insights. Take initiative in streamlining transaction processes, contributing to operational efficiency through effective time management . Maintain documentation of transaction processes and communicate updates to relevant stakeholders, ensuring clarity and compliance. Engage with clients to troubleshoot issues, ensuring timely resolution and maintaining high service standards in customer service . Ownership of transaction processes directly impacts client satisfaction and operational success, making this role crucial to Conduent's mission. Required Skills & Technical Competencies The skill profile for the Transaction Processing Associate II role at Conduent emphasizes technical competencies essential for efficient transaction processing and data management. Technical Skills Data Entry — entry level — essential for maintaining accurate transaction records, requiring proficiency in typing and data management. Transaction Processing — entry level — familiarity with transaction workflows is crucial for efficiency in this role. Attention to Detail — entry level — necessary for error-free data entry and compliance with quality standards. Time Management — entry level — ability to prioritize tasks effectively to meet deadlines in a structured environment. Customer Service — entry level — strong communication skills are vital for interacting with clients and resolving issues effectively. When showcasing these technical skills in your resume or interview, emphasize specific tools and metrics you have used to demonstrate your proficiency. Eligibility Criteria This role is designed for recent graduates eager to enter the BPO industry and contribute to transaction processing and customer service. Graduates from any discipline are eligible to apply, allowing diverse academic backgrounds. Candidates from the batches of 2022, 2023, 2024, and 2025 are encouraged to apply, ensuring fresh perspectives. No prior experience is required, making this role ideal for freshers. A minimum academic performance of 50% in graduation is preferred to ensure a basic level of competency. Internship experience in data entry or customer service will be an added advantage for applicants. Documentation & Portfolio Requirements Submit your resume in a clear format, including your educational background, relevant skills, and any internship experiences related to data entry or customer service . Pro tip: Highlight any specific metrics or achievements from internships that demonstrate your capability in transaction processing or customer service for a stronger application. Salary for Transaction Processing Associate II at Conduent 💰 Compensation ₹3–5 LPA* The advertised compensation for the Transaction Processing Associate II role at Conduent is ₹3–5 LPA* . The exact in-hand figure and any additional components are confirmed by the company during the offer or HR discussion stage. Recommended Courses & Preparation Tips for Transaction Processing Associate II Upskilling with the right resources significantly enhances your chances of selection for the Transaction Processing Associate II role at Conduent . Recommended Courses & Resources MS Office — Proficiency in MS Office is essential for data entry tasks. Communication Skills — Strong communication is crucial for effective customer service interactions. Boost your profile with relevant certifications at NexisGrow GetCertified — strengthen your application before you apply. Common Mistakes to Avoid ❌ Neglecting to tailor the resume to the specific job description — Customize your resume for each application. ❌ Overlooking the importance of attention to detail in application materials — Proofread to avoid errors. ❌ Failing to highlight relevant skills or experiences that align with the job requirements — Showcase applicable experiences prominently. ❌ Submitting a generic cover letter that does not address Conduent's specific needs — Personalize your cover letter for the company. ❌ Not preparing for potential interview questions related to customer service scenarios — Practice common interview questions. ❌ Ignoring the application deadline — Keep track of deadlines to avoid missed opportunities. Before You Apply — Checklist ✅ Research Conduent's services and values to tailor your application effectively. ✅ Update your resume to reflect relevant skills and experiences for the role. ✅ Prepare a cover letter that specifically addresses why you want to work at Conduent. ✅ Gather any necessary documents, such as transcripts or certificates, for submission. ✅ Double-check your application for errors before submission. ✅ Follow the application instructions carefully to ensure all required fields are completed. ✅ Set a reminder to track the status of your application after submission. ✅ Prepare for potential interviews by practicing common questions related to the role. Resume Tailoring & ATS Keywords for Transaction Processing Associate II Optimizing your resume for ATS is crucial for standing out in the application process for the Transaction Processing Associate II role. ATS Keywords to Include Transaction Processing Data Entry Attention to Detail Customer Service Time Management BPO Graduate Kochi Full-Time Conduent Freshers Onsite Resume Tips for This Role Highlight relevant coursework or projects related to data entry or customer service to demonstrate applicable skills. Emphasize any internship or volunteer experience that showcases your ability to work in a team-oriented environment. Include specific examples of how you managed time effectively in academic or project settings. Optimize your resume for ATS by including keywords from the job description, such as 'Transaction Processing' and 'Data Entry'. Avoid including unrelated work experience that does not showcase skills relevant to the BPO industry. Build an ATS-optimized resume for this role using NexisGrow Resume Builder — free for all job seekers. Pro Tip: Avoid including generic skills or experiences that do not directly relate to the Transaction Processing Associate II role. How to Apply for Transaction Processing Associate II at Conduent Apply Now — Conduent Visit the application portal and create an account to start your application. Upload your resume in PDF format, ensuring it is tailored to the job description. Fill out the application form accurately, providing all requested information. After submission, expect a confirmation email regarding your application status. Use the application tracking feature to monitor the progress of your application. Applications reviewed on a rolling basis — early submission recommended. Apply Now — Conduent NexisGrow.com does not charge any fees for job applications. Conduent Conduent was established in 2017 as a spin-off from Xerox, with its headquarters located in Florham Park, New Jersey . The company operates in over 20 countries , including a significant presence in Kochi, Kerala, India . With a workforce of approximately 68,000 employees , Conduent has rapidly expanded its global footprint in the BPO industry. Conduent specializes in comprehensive BPO services, including transaction processing , customer care , and digital solutions tailored for various industries such as healthcare, transportation, and public services. The company leverages advanced technologies to enhance its service offerings, ensuring clients receive efficient and effective solutions. The company culture at Conduent has been recognized for its employee-centric approach, earning a Glassdoor rating of 4.0 . The organization emphasizes work-life balance and offers professional development programs, fostering an environment where employees can thrive and grow in their careers. Recently, Conduent announced a strategic partnership with leading technology firms to enhance its service offerings, reflecting its commitment to innovation. This initiative aims to integrate cutting-edge technologies into its operations, further solidifying its position in the BPO market. For freshers looking to launch their careers in the BPO sector, Conduent provides an excellent entry point. The company offers exposure to a global business environment, along with a strong focus on employee growth and skill development, making it an ideal place for new talent to begin their professional journey. Company Details Industry BPO Location Kochi, Kerala, India Connect With Us Careers Apply Now Website 🔗 conduent.phenompro.com Frequently Asked Questions Interview · Role · Salary · Growth ? Who can apply for Transaction Processing Associate II at Conduent? Eligibility Tap to expand + Answer Candidates with Graduate (Any Discipline) and 0-2 years experience are eligible. Eligible batches: 2022, 2023, 2024, 2025. ? What skills are most important for this role? Skills Tap to expand + Answer Key skills: Data Entry, Transaction Processing, Attention to Detail, Time Management, Customer Service. Strong fundamentals and practical project experience matter most. ? What is the salary for this position? Salary Tap to expand + Answer Compensation: ₹3–5 LPA*. Final offer depends on skills, experience, and interview performance. ? What is the interview process at Conduent? Interview Tap to expand + Answer Typically: Resume shortlisting → Online test → Technical interview(s) → HR round. ? Is this role remote, hybrid, or onsite? Work Mode Tap to expand + Answer Work mode varies by team. Confirm with HR during recruitment. ? What is the career growth path from this role? Growth Tap to expand + Answer Structured appraisals every 6–12 months. Senior roles accessible within 12–18 months based on performance. ? How do I apply? Application Tap to expand + Answer Apply via the official link in How to Apply section. Highlight: Data Entry, Transaction Processing, Attention to Detail, Time Management, Customer Service. ? Is there a probation period? Probation Tap to expand + Answer Standard 3–6 months probation. Confirmation follows successful completion. ? How to prepare for the Transaction Processing Associate II interview? Preparation Tap to expand + Answer (1) Core concepts of Data Entry, Transaction Processing, Attention to Detail, Time Management, Customer Service, (2) 2–3 project walkthroughs, (3) Problem-solving, (4) Conduent research, (5) Clear communication. ? What is the work culture like at Conduent? Culture Tap to expand + Answer Research on LinkedIn and Glassdoor for authentic employee reviews. NexisGrow.com features only verified employers. 🔗 Explore More on NexisGrow More jobs in Kochi Browse all Non-Tech jobs More jobs at Conduent Work From Home jobs Ready to Apply? Don't Miss This Opportunity! Apply only via the official link. NexisGrow.com charges zero application fees. 👉 Apply Now — Official Link NexisGrow.com does not charge any application or registration fees. Beware of fraudulent offers. Naukri ki baat, NexisGrow ke saath • NexisGrow.com