📋 Job Details at a Glance 📍 Location Noida, Uttar Pradesh, India 🏢 Company Conduent 👥 Experience 1-3 years 🎓 Qualification Junior / Associate level. Relevant technical / engineering background 📅 Eligible Batch 2024, 2025, 2026 📄 Job Type Full Time 💰 Salary Not Disclosed 🏢 Industry HR 🛠 Key Skills Benefits Process Execution Eligibility Determination Issue Triaging Participant Service Support Problem Solving Interpersonal Communication Benefits Administration Services Analyst II at Conduent — Full Details & How to Apply Conduent is hiring a Benefits Administration Services Analyst II in Noida, Uttar Pradesh, India , where candidates will perform eligibility determination and issue triaging as part of daily operations. This role offers freshers with a technical background a direct entry into HR benefits administration with hands-on exposure to process execution and participant service support . This Benefits Administration Services Analyst II role is essential for executing established benefits processes, ensuring accurate eligibility determination , and delivering participant service support . Daily responsibilities include resolving eligibility issues, triaging service requests, and supporting employee benefit access through structured workflows. The role emphasizes problem-solving and interpersonal communication to maintain service quality and employee satisfaction. Conduent specializes in HR services and operates a team focused on delivering solutions in employee benefits. The role is based in Noida, Uttar Pradesh, India , and supports operational delivery of benefits administration services. The team prioritizes process accuracy and participant service delivery, aligning with core HR functions. 2024, 2025, 2026 graduates with Junior / Associate level. Relevant technical / engineering background and 1-3 years experience are eligible. The position has Not Disclosed salary. This role is designed for early-career professionals seeking foundational experience in HR operations. Candidates will gain hands-on experience in Benefits Process Execution , Eligibility Determination , Issue Triaging , Participant Service Support , Problem Solving , and Interpersonal Communication . This experience builds a strong foundation for progression into higher-level HR roles such as Benefits Operations Specialist or HR Process Analyst. 📊 Role Difficulty: Medium | Competition Level: Medium | Fresher Friendly: Yes NexisGrow.com features this opportunity as part of its curated non-tech job listings. All details are sourced from the official job posting. Apply online before the opportunity closes. Search for Benefits Administration Services Analyst II jobs , explore Conduent recruitment , and find Noida, Uttar Pradesh, India jobs with direct access to apply online. Job Role & Responsibilities The Benefits Administration Services Analyst II at Conduent ensures accurate eligibility determination and executes benefits process execution using standardized HR workflows. This role directly supports compliance with benefits guidelines and resolves participant issues through structured problem-solving and communication. Execute established benefits process execution procedures using Conduent’s HRIS platform to validate participant eligibility against defined benefit rules and policy thresholds. Determine participant eligibility for health, dental, and retirement benefits by applying eligibility determination logic within HR software tools such as ADP or Workday. Resolve participant service issues related to benefit calculation errors using structured problem solving workflows and issue triaging protocols in the Conduent benefits portal . Collaborate with senior analysts to research and resolve intermediate issues using interpersonal communication to exchange data and clarify discrepancies in HR system records . Monitor process performance metrics including error rates and resolution times to ensure compliance with benefits process guidelines and audit standards. Document complex eligibility outcomes and participant interactions in Conduent’s case management system to maintain audit trails and support future troubleshooting. Engage participants via phone or email to resolve eligibility concerns, using interpersonal communication to explain benefit rules and provide clear, accurate responses. Provide informal guidance to new team members on benefits process execution and eligibility determination workflows using documented procedures in Conduent’s internal knowledge base . This role demands direct ownership of eligibility outcomes and participant issue resolution, with measurable impact on error rates , participant satisfaction , and compliance reporting within the HR system . Required Skills & Technical Competencies The role requires intermediate-level technical proficiency in benefits process execution , eligibility determination , and problem solving , with daily application in HR software tools and participant service workflows. Technical Skills Benefits Process Execution — intermediate — used to manage and execute standardized benefits tasks in Conduent’s HRIS platform using defined process flows and policy rules. Eligibility Determination — intermediate — applied to assess participant eligibility for health, dental, and retirement benefits using HR software tools and rule-based logic. Issue Triaging — intermediate — used to categorize and prioritize participant issues based on severity and system error codes in Conduent’s benefits portal . Participant Service Support — intermediate — executed through direct engagement with participants via phone or email using Conduent’s service desk tools and response templates. Problem Solving — intermediate — applied daily to resolve benefit calculation errors and eligibility discrepancies using structured workflows in HR system dashboards . Interpersonal Communication — intermediate — used to convey complex benefit rules to participants and team members through clear, documented messaging in Conduent’s internal communication tools . Technical proficiency in HR software tools — intermediate — evaluated through practical assessments involving navigation of ADP , Workday , or Conduent’s HRIS to perform eligibility checks and issue resolution. When showcasing these skills, emphasize hands-on experience with HRIS platforms , eligibility rules , and issue triage workflows in academic projects or internships. Eligibility Criteria This role is designed for junior-level graduates with a technical background in HR, Business Administration, or a related field who have completed eligible batches of 2024, 2025, or 2026. Must hold a degree in HR, Business Administration , or a related technical field with a focus on benefits or human resource operations. Must be from the eligible batches of 2024, 2025, or 2026 to meet the entry-level experience requirement. Experience requirement is 1–3 years, with a focus on fresh graduates who can demonstrate technical skills in benefits administration. While CGPA is not specified, a strong academic record is generally favorable for selection. Projects or internships related to benefits administration or HR process execution provide a significant advantage in the application process. Applicants must be able to demonstrate practical use of HR software tools in academic or internship settings to meet technical competency expectations. Documentation & Portfolio Requirements Your resume must include a clear section on relevant academic projects , internships , or HR software tool experience that directly supports eligibility determination or benefits process execution . For this role, prioritize including a portfolio that shows hands-on use of HRIS platforms , eligibility rules , and participant service workflows in academic or internship settings — this directly aligns with the technical skills required in the job description. Salary for Benefits Administration Services Analyst II at Conduent 💰 Compensation Not Disclosed The advertised compensation for the Benefits Administration Services Analyst II role at Conduent is Not Disclosed . The exact in-hand figure and any additional components are confirmed by the company during the offer or HR discussion stage. Recommended Courses & Preparation Tips for Benefits Administration Services Analyst II Upskilling with the right resources significantly enhances your chances of selection for this specific role by aligning your skills with job requirements. Recommended Courses & Resources Problem Solving — This course sharpens your analytical skills, essential for effective issue triaging in benefits administration. Boost your profile with relevant certifications at NexisGrow GetCertified — strengthen your application before you apply. Common Mistakes to Avoid ❌ Failing to tailor the resume to highlight relevant HR skills — fix by aligning your experience with the job requirements. ❌ Neglecting to research Conduent and its services — fix by understanding the company's focus on HR solutions. ❌ Overlooking the importance of interpersonal skills in the application — fix by providing examples of effective communication. ❌ Submitting a generic cover letter — fix by personalizing it to reflect your interest in the specific role. ❌ Ignoring the application deadline — fix by keeping track of important dates and applying early. ❌ Not preparing for potential interview questions related to benefits administration — fix by practicing common HR scenarios. Before You Apply — Checklist ✅ Research Conduent and understand its role in HR services before applying. ✅ Tailor your resume to include relevant skills and experiences specific to the job description. ✅ Prepare a cover letter that reflects your interest in the Benefits Administration Services Analyst II role. ✅ Gather any necessary documents, such as transcripts or certificates, for the application process. ✅ Double-check your application for accuracy and completeness before submission. ✅ Follow the application instructions carefully on the provided portal. ✅ Set reminders for follow-up after submitting your application. ✅ Prepare for potential interviews by reviewing common HR-related questions. Resume Tailoring & ATS Keywords for Benefits Administration Services Analyst II Optimizing your resume for ATS is crucial for ensuring your application gets noticed for this role. ATS Keywords to Include Benefits Process Execution Eligibility Determination Issue Triaging Participant Service Support Problem Solving Interpersonal Communication Technical Skills HR Operations Data Analysis Client Engagement Documentation Team Collaboration Resume Tips for This Role Highlight relevant coursework or projects related to HR or benefits administration to align with job requirements. Emphasize any internships or practical experiences that demonstrate your understanding of HR processes. Include a project or portfolio that showcases your problem-solving skills in a real-world context. Optimize your resume for ATS by including specific keywords from the job description. Avoid including unrelated work experience or generic statements that do not pertain to the role. Build an ATS-optimized resume for this role using NexisGrow Resume Builder — free for all job seekers. Pro tip: Avoid including generic statements that do not directly relate to the Benefits Administration Services Analyst II role. How to Apply for Benefits Administration Services Analyst II at Conduent Apply Now — Conduent Visit the application portal and create an account if you don't already have one. Upload your resume, ensuring it highlights relevant skills and experiences such as benefits administration, compliance, or HR operations. Fill out the application form accurately, providing complete and truthful information for all requested fields. After submitting your application, expect a confirmation email with details about your application status. Track your application status through the portal for real-time updates and notifications. Applications are reviewed on a rolling basis — early submission is recommended to increase your chances of being considered. Apply Now — Conduent NexisGrow.com does not charge any fees for job applications. Conduent Conduent delivers technology-driven HR solutions globally. This role is based in Noida, Uttar Pradesh, India , operating in an onsite work environment. The company specializes in HR services, including benefits administration and employee engagement. The team executes benefits processes, determines eligibility, triages participant issues, and provides direct support. Daily responsibilities include resolving intermediate participant concerns and applying established procedures with problem-solving and interpersonal skills. This role supports Conduent ’s core HR offerings by delivering frontline benefits administration. It enables freshers to gain hands-on experience in real-world HR challenges. The position offers a robust career launchpad for juniors, providing practical exposure to benefits administration and daily participant service operations. Company Details Industry HR Location Noida, Uttar Pradesh, India Connect With Us Careers Apply Now Website 🔗 egua.fa.us2.oraclecloud.com Frequently Asked Questions Interview · Role · Salary · Growth ? Who can apply for Benefits Administration Services Analyst II at Conduent? Eligibility Tap to expand + Answer Candidates with a degree in HR or related fields from the 2024, 2025, or 2026 batches are eligible. ? What technical skills are most important for this role? Skills Tap to expand + Answer Key skills include Benefits Process Execution, Eligibility Determination, and Problem Solving. ? What is the expected salary for this position? Salary Tap to expand + Answer Salary is not disclosed, but industry benchmarks suggest ₹3,00,000 to ₹5,00,000 per annum. ? What should I expect after applying for Benefits Administration Services Analyst II at Conduent? Hiring Process Tap to expand + Answer The process typically involves application review, followed by screening and potential interviews. ? How should I prepare for the Benefits Administration Services Analyst II interview at Conduent? Preparation Tap to expand + Answer Focus on understanding HR processes, benefits administration, and prepare for situational questions. ? Is this role work from home, hybrid, or onsite? Work Mode Tap to expand + Answer This role is onsite in Noida, Uttar Pradesh. ? What is the career growth after joining Conduent as Benefits Administration Services Analyst II? Growth Tap to expand + Answer Exposure to various HR functions and potential internal mobility opportunities based on performance. ? What should I highlight in my resume for this role? Resume Tap to expand + Answer Emphasize relevant HR skills, internships, and any projects related to benefits administration. ? Is there a last date to apply for this role? Application Tap to expand + Answer Application urgency context is not specified, but early application is advisable. ? Is there a probation period at Conduent? Probation Tap to expand + Answer Probation details are not specified in the job posting. ? What is the work culture like at Conduent? Culture Tap to expand + Answer The work culture is onsite, focusing on team collaboration and direct participant engagement. ? Can freshers apply for this role at Conduent? Fresher Tap to expand + Answer Yes, freshers from the specified batches are encouraged to apply. 🔗 Explore More on NexisGrow More jobs in Noida Browse all Non-Tech jobs Latest Fresher jobs More jobs at Conduent Work From Home jobs Ready to Apply? Don't Miss This Opportunity! Apply only via the official link. NexisGrow.com charges zero application fees. 👉 Apply Now — Official Link NexisGrow.com does not charge any application or registration fees. Beware of fraudulent offers. Naukri ki baat, NexisGrow ke saath • NexisGrow.com