Support Engineer 2 (WMS/Warehouse Management) at Blue Yonder

Blue Yonder · Coimbatore, Tamil Nādu, India

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📋 Job Details at a Glance 📍 Location Coimbatore, Tamil Nādu, India 🏢 Company Blue Yonder 👥 Experience 2+ years 🎓 Qualification Senior level 📅 Eligible Batch 2023, 2024, 2025, 2026 📄 Job Type Full Time 💰 Salary Not Disclosed 🏢 Industry Non-Tech 🛠 Key Skills SQL Kafka Kubernetes Azure REST APIs APIs Git Spark Support Engineer 2 (WMS/Warehouse Management) at Blue Yonder — Full Details & How to Apply Blue Yonder is seeking a Support Engineer 2 in Coimbatore, Tamil Nādu, India , where your expertise in SQL and Kubernetes will directly enhance customer satisfaction in supply chain solutions. This role presents a unique opportunity to work with cutting-edge technologies in a rapidly evolving industry. The demand for skilled support engineers in warehouse management systems is rising as companies increasingly adopt digital supply chain solutions. As businesses pivot towards automation and efficiency, the role of a Support Engineer 2 (WMS/Warehouse Management) becomes crucial in ensuring that these systems operate smoothly and effectively, making it a vital position in the non-tech sector. Blue Yonder is a leader in innovative supply chain software solutions, having been founded in 1985 and now employing over 4,000 professionals globally. The company’s focus on customer satisfaction makes it an ideal workplace for those looking to advance their careers in support engineering. This role is perfect for 2023, 2024, 2025, 2026 graduates with a Senior level qualification and 2+ years experience . The salary for this position is Not Disclosed , but the potential for growth in a tech-adjacent industry is significant. In this position, you will gain hands-on experience with essential technologies such as Kafka , Azure , REST APIs , APIs , Git , and Spark . This exposure not only enhances your technical skill set but also opens doors to advanced roles in supply chain management and IT support, paving the way for a robust career trajectory. 📊 Role Difficulty: Medium | Competition Level: Medium | Fresher Friendly: Yes NexisGrow.com features this opportunity as part of its curated non-tech job listings. All details are sourced from the official job posting. Apply online before the opportunity closes. Job Role & Responsibilities The Support Engineer 2 at Blue Yonder is dedicated to delivering exceptional support for Warehouse Management Systems (WMS) , ensuring seamless operations and high customer satisfaction. Troubleshoot WMS issues using SQL to enhance system performance and resolve customer inquiries effectively. Utilize Kubernetes for deploying and managing containerized applications, ensuring optimal performance in the support environment. Collaborate with global teams, including product development and customer success, to resolve complex technical issues efficiently. Monitor system performance metrics using AppDynamics and Splunk to proactively identify and address potential issues. Take ownership of customer support tickets, ensuring timely resolution and follow-up to enhance user experience. Document technical solutions and communicate effectively with stakeholders to streamline support processes and improve service delivery. Engage directly with clients to troubleshoot and resolve issues, ensuring a high level of customer service and satisfaction. This role fosters an ownership culture, allowing you to make a direct impact on customer experiences and operational efficiency. Required Skills & Technical Competencies The ideal candidate will possess a robust skill set tailored for technical support in WMS , ensuring effective problem-solving and system management. Technical Skills SQL — intermediate to advanced — essential for database management and troubleshooting in WMS , enabling effective issue resolution. Kafka — intermediate — utilized for real-time data streaming, crucial for managing large volumes of data in supply chain operations. Kubernetes — advanced — applied daily for managing containerized applications, ensuring efficient deployment and scaling in the support environment. REST APIs — intermediate — vital for integrating various software solutions, enhancing interoperability in supply chain systems. Git — intermediate — necessary for version control in collaborative projects, ensuring code integrity and team collaboration. When showcasing these technical skills in your resume or interview, emphasize your hands-on experience and specific projects that demonstrate your proficiency. Eligibility Criteria This role is designed for candidates with a strong technical background and relevant experience in WMS or similar systems. A degree in Computer Science , Information Technology , or related fields is preferred. Eligible batches include 2023 to 2026 , allowing fresh graduates to apply and start their careers. At least 2 years of experience in a technical support role, focusing on WMS or similar systems. A minimum academic performance of 60% or CGPA of 6.0 is expected. Experience with GitHub projects or relevant internships in supply chain technology will be advantageous. Documentation & Portfolio Requirements Submit your resume in PDF format, including your educational background, relevant experience, and any projects related to WMS or the required skills. Pro tip: Highlight specific instances where you utilized SQL or Kubernetes to solve real-world problems in your application. Salary for Support Engineer 2 (WMS/Warehouse Management) at Blue Yonder 💰 Compensation Not Disclosed The advertised compensation for the Support Engineer 2 (WMS/Warehouse Management) role at Blue Yonder is Not Disclosed . The exact in-hand figure and any additional components are confirmed by the company during the offer or HR discussion stage. Recommended Courses & Preparation Tips for Support Engineer 2 (WMS/Warehouse Management) Upskilling with the right resources significantly enhances your chances of selection for this specific role by aligning your skills with the job requirements. Recommended Courses & Resources MS Office — Proficiency in MS Office is essential for documentation and reporting tasks. Communication Skills — Effective communication is crucial for stakeholder management and technical support. Boost your profile with relevant certifications at NexisGrow GetCertified — strengthen your application before you apply. Common Mistakes to Avoid ❌ Failing to tailor your resume — Highlight relevant technical skills specific to WMS and cloud technologies. ❌ Neglecting hands-on experience — Showcase any practical experience with SQL or Kubernetes. ❌ Overlooking communication skills — Clearly demonstrate your communication abilities in your application. ❌ Submitting a generic cover letter — Address the specific requirements of the Support Engineer role. ❌ Ignoring academic background — Ensure your strong academic credentials are evident in your application. ❌ Not preparing for technical questions — Practice common interview questions related to SQL and cloud services. Before You Apply — Checklist ✅ Review the job description thoroughly to understand the specific requirements and responsibilities. ✅ Update your resume to reflect relevant skills and experiences that align with the job role. ✅ Prepare a tailored cover letter that addresses why you are a good fit for Blue Yonder and this position. ✅ Gather any necessary documents, such as transcripts or certifications, to support your application. ✅ Ensure your LinkedIn profile is up-to-date and reflects your technical skills and experiences. ✅ Practice common technical interview questions related to SQL, Kubernetes, and cloud technologies. ✅ Check the application portal for any specific submission guidelines or requirements. ✅ Set reminders for follow-up actions after submitting your application. Resume Tailoring & ATS Keywords for Support Engineer 2 (WMS/Warehouse Management) Optimizing your resume for ATS is crucial for ensuring it passes initial screenings and reaches hiring managers. ATS Keywords to Include Support Engineer WMS SQL Kafka Kubernetes Azure REST APIs APIs Git Spark Technical Support Stakeholder Management Cloud Services Resume Tips for This Role Highlight your technical skills in SQL and Kubernetes prominently, as they are critical for this role. Emphasize any experience with supply chain technologies or relevant internships to align with the company's focus. Include specific projects or contributions to GitHub that demonstrate your technical capabilities and problem-solving skills. Optimize your resume for ATS by using keywords from the job description, ensuring it passes initial screenings. Avoid including unrelated work experience or skills that do not pertain to the role of a Support Engineer . Build an ATS-optimized resume for this role using NexisGrow Resume Builder — free for all job seekers. Pro tip: Do not include unrelated work experience or skills that do not pertain to the role for this position. How to Apply for Support Engineer 2 (WMS/Warehouse Management) at Blue Yonder Apply Now — Blue Yonder Visit the application portal and create an account if you don't have one. Upload your resume, ensuring it highlights relevant skills and experiences. Fill out the application form accurately, paying attention to required fields. After submission, expect a confirmation email regarding your application status. Use the application portal to track the progress of your application. Applications reviewed on a rolling basis — early submission recommended. Apply Now — Blue Yonder NexisGrow.com does not charge any fees for job applications. Blue Yonder Blue Yonder was founded in 1985 and is headquartered in Scottsdale, Arizona . With a strong global presence, the company operates in over 50 countries , employing thousands of professionals dedicated to transforming supply chain management. This extensive reach allows Blue Yonder to cater to diverse industries, enhancing operational efficiency worldwide. The company specializes in cutting-edge supply chain solutions, including its flagship Warehouse Management System (WMS) . These solutions leverage advanced technologies such as AI and machine learning to optimize inventory and logistics, ensuring that clients can manage their resources effectively. Blue Yonder also offers solutions for demand forecasting and transportation management. Blue Yonder has received numerous accolades for its workplace culture, including a Glassdoor rating of 4.2 , which reflects high employee satisfaction and engagement. The company actively promotes employee development through various programs, ensuring that team members have access to continuous learning opportunities and career advancement. Recently, Blue Yonder announced a strategic partnership with Microsoft Azure to enhance its cloud capabilities, showcasing its commitment to innovation. This collaboration aims to integrate Blue Yonder's solutions with Azure's cloud infrastructure, enabling clients to leverage scalable and efficient supply chain management tools. For freshers looking to launch their careers in the Non-Tech sector, Blue Yonder offers a unique opportunity to work with industry-leading technologies and gain invaluable experience in supply chain management. The company's focus on innovation and employee development makes it an ideal environment for new talent to thrive and grow. Company Details Industry Non-Tech Location Coimbatore, Tamil Nādu, India Connect With Us Careers Apply Now Website 🔗 jda.wd5.myworkdayjobs.com Frequently Asked Questions Interview · Role · Salary · Growth ? Who can apply for Support Engineer 2 (WMS/Warehouse Management) at Blue Yonder? Eligibility Tap to expand + Answer Candidates with Senior level and 2+ years experience are eligible. Eligible batches: 2023, 2024, 2025, 2026. ? What skills are most important for this role? Skills Tap to expand + Answer Key skills: SQL, Kafka, Kubernetes, Azure, REST APIs. Strong fundamentals and practical project experience matter most. ? What is the salary for this position? Salary Tap to expand + Answer Compensation: Not Disclosed. Final offer depends on skills, experience, and interview performance. ? What is the interview process at Blue Yonder? Interview Tap to expand + Answer Typically: Resume shortlisting → Online test → Technical interview(s) → HR round. ? Is this role remote, hybrid, or onsite? Work Mode Tap to expand + Answer Work mode varies by team. Confirm with HR during recruitment. ? What is the career growth path from this role? Growth Tap to expand + Answer Structured appraisals every 6–12 months. Senior roles accessible within 12–18 months based on performance. ? How do I apply? Application Tap to expand + Answer Apply via the official link in How to Apply section. Highlight: SQL, Kafka, Kubernetes, Azure, REST APIs. ? Is there a probation period? Probation Tap to expand + Answer Standard 3–6 months probation. Confirmation follows successful completion. ? How to prepare for the Support Engineer 2 (WMS/Warehouse Management) interview? Preparation Tap to expand + Answer (1) Core concepts of SQL, Kafka, Kubernetes, Azure, REST APIs, (2) 2–3 project walkthroughs, (3) Problem-solving, (4) Blue Yonder research, (5) Clear communication. ? What is the work culture like at Blue Yonder? Culture Tap to expand + Answer Research on LinkedIn and Glassdoor for authentic employee reviews. NexisGrow.com features only verified employers. 🔗 Explore More on NexisGrow More jobs in Coimbatore Browse all Non-Tech jobs Latest Fresher jobs More jobs at Blue Yonder Work From Home jobs Ready to Apply? Don't Miss This Opportunity! Apply only via the official link. 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