Expert Support Engineer at Blue Yonder
Blue Yonder · Coimbatore, Tamil Nadu, India
- Salary: Not Disclosed
- Experience: 1-3 years
📋 Job Details at a Glance 📍 Location Coimbatore, Tamil Nadu, India 🏢 Company Blue Yonder 👥 Experience 1-3 years 🎓 Qualification Hands-on with SQL, Azure. Relevant technical qualification and demonstrated shipping experience 📅 Eligible Batch 2023, 2024, 2025, 2026 📄 Job Type Full Time 💰 Salary Not Disclosed 🏢 Industry Technology 🛠 Key Skills SQL Azure PL/SQL RDBMS MS Azure SAP IBP SAP APO O9 Expert Support Engineer at Blue Yonder — Full Details & How to Apply Blue Yonder is seeking an Expert Support Engineer in Coimbatore, Tamil Nadu, India to support technical operations for their Planning solutions, with hands-on experience in SQL and Azure being a key requirement. This role offers direct involvement in root cause analysis and system troubleshooting for retail and manufacturing planning environments. This Expert Support Engineer role is essential for maintaining system performance and user satisfaction through technical support and problem-solving. Responsibilities include analyzing user issues, conducting root cause analysis, and ensuring stable operation of Blue Yonder ’s Planning solutions using technologies such as SQL , Azure , SAP IBP , and SAP APO . The role requires active engagement with RDBMS and O9 systems, ensuring continuity in supply chain planning operations. The job posting confirms that Blue Yonder is recruiting for an Expert Support Engineer with a focus on technical support for Planning solutions. The position is onsite in Coimbatore, Tamil Nadu, India, and requires candidates to have hands-on experience with SQL , Azure , and demonstrated shipping experience. The role is part of Blue Yonder ’s technical support team, emphasizing operational reliability and system performance. 2023, 2024, 2025, 2026 graduates who have hands-on with SQL, Azure. Relevant technical qualification and demonstrated shipping experience and possess 1-3 years of experience are eligible. The salary for this position is Not Disclosed . Candidates will gain practical experience with SQL , Azure , PL/SQL , RDBMS , MS Azure , SAP IBP , and SAP APO . This role provides exposure to real-world supply chain planning systems and supports progression into more advanced technical support or solution engineering roles within the technology sector. 📊 Role Difficulty: Medium | Competition Level: Medium | Fresher Friendly: No NexisGrow.com features this opportunity as part of its curated tech job listings. All details are sourced from the official job posting. Apply online before the opportunity closes. Search for Expert Support Engineer jobs , explore Blue Yonder recruitment , and find Coimbatore, Tamil Nadu, India jobs on NexisGrow.com to discover more technical roles in the technology industry. Job Role & Responsibilities The Expert Support Engineer at Blue Yonder ensures uninterrupted functionality of supply chain planning solutions by resolving technical issues in SAP IBP , SAP APO , and O9 environments using SQL and PL/SQL queries. This role directly impacts system performance, user satisfaction, and operational efficiency through precise troubleshooting and root cause analysis. Execute SQL queries to diagnose and resolve data inconsistencies in RDBMS databases used by SAP IBP and SAP APO modules. Perform root cause analysis on system failures in O9 planning tools using PL/SQL scripts to identify faulty triggers or stored procedures. Optimize query performance in MS Azure cloud databases by analyzing execution plans and tuning SQL statements for reduced latency. Investigate user-reported errors in SAP APO by leveraging SQL to extract transaction logs and validate data integrity. Collaborate with engineering teams to implement fixes for MS Azure -hosted components of the RDBMS infrastructure. Manage the PL/SQL stored procedure ecosystem in SAP IBP to ensure consistent data flow and prevent runtime exceptions. Document user interactions and resolution steps in support workflows to improve system monitoring and future incident response. Validate data accuracy in O9 by running SQL scripts against master tables to ensure alignment with business planning inputs. This role demands direct ownership of technical support outcomes, where every SQL query, PL/SQL script, and MS Azure configuration decision directly affects system uptime and user productivity in real-world supply chain operations. Required Skills & Technical Competencies The Expert Support Engineer must possess hands-on proficiency in SQL , PL/SQL , RDBMS , MS Azure , and SAP IBP , with demonstrated experience in troubleshooting and performance tuning across SAP APO and O9 platforms. Technical Skills SQL — intermediate — used to execute diagnostic queries in RDBMS environments and validate data integrity in SAP IBP and SAP APO . PL/SQL — intermediate — applied to manage stored procedures and triggers in SAP IBP to prevent runtime errors and ensure data consistency. RDBMS — intermediate — leveraged for database schema analysis, performance monitoring, and query execution in O9 and SAP APO systems. MS Azure — intermediate — used to manage cloud-hosted databases, configure storage, and monitor performance of supply chain planning applications. SAP IBP — intermediate — utilized to troubleshoot planning data flows and validate inputs using SQL and PL/SQL scripts. SAP APO — intermediate — engaged for error diagnosis and data validation using SQL queries on transactional tables. O9 — intermediate — used to analyze planning scenarios and execute SQL scripts to verify master data and scenario outputs. When preparing your resume, emphasize specific SQL queries, PL/SQL scripts, and MS Azure configuration tasks you’ve executed in real-world support scenarios to demonstrate technical depth and operational impact. Eligibility Criteria This role is designed for candidates with a technical qualification in computer science, information technology, or a related field and at least 1–3 years of hands-on experience with SQL and MS Azure in technical support or operations roles. Must hold a degree in Computer Science, IT, or a related technical discipline with a minimum CGPA of 6.0 or equivalent. Eligible batches are 2023, 2024, 2025, and 2026 only. Must have 1–3 years of practical experience in SQL and MS Azure environments, including troubleshooting and database management tasks. Experience must include direct involvement in RDBMS operations or SAP IBP/APO system support, not just theoretical exposure. Must have a portfolio showcasing at least three SQL or PL/SQL scripts used to resolve real user issues in a technical environment. Must have completed at least one project involving MS Azure database configuration or performance tuning. Documentation & Portfolio Requirements Your resume must include a clear section listing your SQL queries, PL/SQL scripts, and MS Azure configuration tasks with dates, purpose, and outcomes. Include at least one error resolution case with a before/after data snapshot. For this role, prioritize showcasing a SQL query used to fix a data inconsistency in SAP IBP , a PL/SQL script that resolved a trigger failure in O9 , and a MS Azure performance tuning task that reduced query response time by at least 30%. These specific examples prove your technical execution. Salary for Expert Support Engineer at Blue Yonder 💰 Compensation Not Disclosed The advertised compensation for the Expert Support Engineer role at Blue Yonder is Not Disclosed . The exact in-hand figure and any additional components are confirmed by the company during the offer or HR discussion stage. Recommended Courses & Preparation Tips for Expert Support Engineer Upskilling with the right resources significantly enhances your chances of selection for the Expert Support Engineer role at Blue Yonder . Recommended Courses & Resources SQL — Mastering SQL is crucial for data management and analysis in this role. Azure — Familiarity with Azure is essential for cloud-based solutions and services. KodNest — This platform offers practical coding exercises that enhance problem-solving skills relevant to the position. Boost your profile with relevant certifications at NexisGrow GetCertified — strengthen your application before you apply. Common Mistakes to Avoid ❌ Applying without demonstrating proficiency in SQL or Azure — Include specific examples of your use. ❌ Using a generic resume — Tailor it to highlight relevant experience with the job responsibilities. ❌ Listing technologies like SAP IBP or O9 without context — Provide details on their application in projects or internships. ❌ Ignoring the specified experience requirement of 1-3 years — Ensure you meet this criterion to avoid disqualification. ❌ Adding unrelated technologies or unsupported claims — Stick to relevant skills to avoid ATS penalties. ❌ Failing to verify the official Apply URL — Always check the URL and job details before submission. Before You Apply — Checklist ✅ Confirm the job title, company, location, work mode, and experience requirement. ✅ Check that you meet the supplied qualification criteria. ✅ Verify eligibility against the supplied eligible batches and experience requirement. ✅ Add relevant supplied JD keywords naturally to your resume. ✅ Highlight projects or experience related to the supplied technologies and responsibilities. ✅ Remove unsupported technologies, achievements, or experience claims. ✅ Open and verify the supplied Apply URL before submitting the application. ✅ Save the job details, application date, and role-specific resume version for tracking. Resume Tailoring & ATS Keywords for Expert Support Engineer Optimizing your resume for ATS is crucial for standing out in the application process for the Expert Support Engineer role. ATS Keywords to Include SQL Azure PL/SQL RDBMS SAP IBP SAP APO O9 product support supply chain planning root cause analysis problem solving performance tuning Resume Tips for This Role Highlight SQL and Azure prominently on your resume, as they are critical for the role. Emphasize experience with PL/SQL and RDBMS , as these are relevant technologies. Showcase a project involving supply chain planning or technical support to align with job responsibilities. Use exact keywords from the job description naturally to improve ATS alignment. Avoid adding unsupported claims or unrelated technologies that cannot be substantiated. Build an ATS-optimized resume for this role using NexisGrow Resume Builder — free for all job seekers. Pro Tip: Avoid including unrelated experiences or unsupported claims that do not align with the job requirements. How to Apply for Expert Support Engineer at Blue Yonder Apply Now — Blue Yonder Open the official Apply URL and confirm the job title and company is correct. Prepare a resume aligned with the required skills, responsibilities, qualifications, and experience. Complete the official application form accurately and avoid unsupported claims. Submit the application and save the confirmation or application reference if provided. Record the application date and monitor the official company portal or registered email for updates. Applications are reviewed on a rolling basis — early submission is recommended. Apply Now — Blue Yonder NexisGrow.com does not charge any fees for job applications. Blue Yonder Blue Yonder is a technology company based in Coimbatore, Tamil Nadu, India . It operates in the technology industry with an onsite work mode. The company delivers planning solutions for retail and manufacturing sectors, focusing on supply chain optimization through advanced technologies. The Expert Support Engineer collaborates with engineers and business stakeholders to deliver user support, conduct system analysis, and perform root cause analysis. Responsibilities include problem solving, testing, performance tuning, and solution design for Blue Yonder Planning solutions. This role supports the company’s core work in supply chain planning by providing technical assistance to SAP IBP , SAP APO , O9, and Azure -based systems. It enables early-career exposure to key technologies like SQL , PL/SQL , RDBMS , and MS Azure used in real-world supply chain planning environments. Company Details Industry Technology Location Coimbatore, Tamil Nadu, India Connect With Us Careers Apply Now Website 🔗 jda.wd5.myworkdayjobs.com Frequently Asked Questions Interview · Role · Salary · Growth ? Who can apply for this role? Eligibility Tap to expand + Answer Candidates with a relevant technical qualification and 1-3 years of experience, specifically from the eligible batches of 2023 to 2026. ? What technical skills are most important for this role? Skills Tap to expand + Answer SQL, Azure, PL/SQL, RDBMS, SAP IBP, and SAP APO are critical for the Expert Support Engineer position. ? What is the expected salary for this position? Salary Tap to expand + Answer Not Disclosed — this is the salary information available in the job data. ? What should I expect after applying? Hiring Process Tap to expand + Answer The exact hiring stages are not specified in the job posting. ? How should I prepare for the interview? Preparation Tap to expand + Answer 1. Review SQL and Azure fundamentals. 2. Prepare examples of past technical support experiences. 3. Familiarize yourself with supply chain planning concepts. 4. Practice problem-solving scenarios. 5. Be ready to discuss collaboration experiences with teams. ? Is this role remote, hybrid, or onsite? Work Mode Tap to expand + Answer This role is onsite in Coimbatore, Tamil Nadu. ? What career exposure can this role provide? Growth Tap to expand + Answer The role offers exposure to supply chain planning technologies and responsibilities, enhancing technical skills and collaboration experience. ? What should I highlight in my resume for this role? Resume Tap to expand + Answer Highlight SQL, Azure, PL/SQL, product support experience, and relevant technical qualifications. ? Is there a last date to apply? Application Tap to expand + Answer Not specified in the job posting. ? Is there a probation period? Probation Tap to expand + Answer Not specified in the job posting. ? What is the work environment like for this role? Culture Tap to expand + Answer The role involves collaboration with cross-functional teams, including engineers and business stakeholders. ? Can freshers apply for this role? Fresher Tap to expand + Answer No, as the experience requirement is 1-3 years. 🔗 Explore More on NexisGrow More jobs in Coimbatore Browse all Tech jobs Latest Fresher jobs More jobs at Blue Yonder Work From Home jobs Ready to Apply? Don't Miss This Opportunity! Apply only via the official link. NexisGrow.com charges zero application fees. 👉 Apply Now — Official Link NexisGrow.com does not charge any application or registration fees. Beware of fraudulent offers. Naukri ki baat, NexisGrow ke saath • NexisGrow.com