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3 open roles · Gurugram, Pan India · Last posted 3 months ago

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Delhivery is India’s leading logistics and supply chain platform, providing end-to-end solutions in shipping, warehousing, and technology-driven operations. Delhivery is committed to building innovative solutions and empowering employees to work across diverse functions such as product, data science, operations, and more.

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  • DE

    Customer Success Executive / Client Support Associate

    Source checked

    delhivery

    Gurgaon, Haryanaonsitenon tech0–3 Years yrs₹300000 – ₹500000 / per annum

    Client Management: Handling queries from enterprise clients and e-commerce sellers.Shipment Tracking: Monitoring shipments and resolving "Return to Origin" (RTO) or delay issues.Tools: Proficiency in Excel (VLOOKUP) and CRM tools (Salesforce/Freshdesk).Problem Solving: Proactively identifying logistics bottlenecks and ensuring SLA compliance.

    Posted 10 months ago

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