Job Opportunity at Zones – Service Desk Analyst Job Details 📍 Location: Bangalore, India 💼 Role: Service Desk Analyst 🎓 Qualification: BE, B.Tech, BCA, MCA, B.Sc, M.Sc, M.Tech 📅 Batch Eligible: 2023, 2024, 2025 👥 Experience: 0-2 years 💰 Salary: 3,00,000 - 3,50,000 (per annum) 🧾 Job Type: Full Time Overview Position: Service Desk Analyst Company: Zones Location: Bangalore, India Industry: Technology Job Type: Full Time Job Role & Responsibilities Deliver first-level technical support to users via phone, email, and chat. Diagnose and resolve hardware and software issues efficiently. Maintain accurate records of incidents and resolutions in the ticketing system. Facilitate IT setup for new employees during onboarding. Work closely with senior analysts to resolve complex technical challenges. Required Skills Excellent verbal and written communication skills. Strong analytical and problem-solving capabilities. Fundamental understanding of computer systems and software. Proven ability to collaborate effectively within a team. Customer-focused mindset with a commitment to service excellence. Eligibility Qualifications: BE, B.Tech, BCA, MCA, B.Sc, M.Sc, M.Tech. Experience: 0-2 years. Eligible Batches: 2023, 2024, 2025. Fresh graduates are encouraged to apply. Salary & Benefits Salary Range: ₹300,000 - ₹350,000 per annum. Comprehensive health insurance coverage. Generous paid time off and holidays. Access to professional development opportunities. How to Apply Visit the application URL provided. Upload your updated resume. Complete the required application form accurately. Apply Here About the Company Zones is a leader in providing innovative technology solutions. Dedicated to delivering high-quality customer service. Values employee development and continuous learning. 🚀 Apply only via the official link. 👉 Apply Now Naukri ki baat, NexisGrow ke saath.