📋 Job Details at a Glance 📍 Location Hyderabad, Telangana, India 🏢 Company Wise 👥 Experience 2+ years 🎓 Qualification Any Graduate 📅 Eligible Batch 2023, 2024, 2025, 2026 📄 Job Type Full Time 💰 Salary ₹4.90–₹8.05 LPA (disclosed) 🏢 Industry Technology 🛠 Key Skills IT support Windows troubleshooting macOS troubleshooting endpoint management ticket resolution technical documentation two-factor authentication support UT Technician at Wise — Full Details & How to Apply Wise is seeking a UT Technician in Hyderabad, Telangana, India , where you can leverage your IT support skills in a leading technology firm known for its innovative solutions. This role offers a unique opportunity to enhance operational efficiency through effective technical support. The demand for IT support roles is increasing as companies adopt advanced technologies, making this UT Technician position critical for Wise 's operational efficiency. As businesses evolve, the need for skilled professionals who can troubleshoot and manage endpoints is paramount, ensuring seamless operations and employee productivity. Founded in 2013 , Wise has rapidly grown to employ over 2,000 professionals globally, specializing in financial technology solutions. This growth highlights the company's commitment to innovation, making it an attractive employer for those looking to advance their careers in technology. We encourage 2023, 2024, 2025, 2026 graduates and Any Graduate with 2+ years experience to apply for this role, which offers a competitive salary of ₹4.90–₹8.05 LPA (disclosed) . This position is ideal for individuals eager to kickstart their careers in the tech industry. As a UT Technician , you will gain hands-on experience with essential skills such as IT support , Windows troubleshooting , macOS troubleshooting , and endpoint management . Working with tools like Kandji and Microsoft Intune will not only enhance your technical expertise but also open doors to advanced roles in IT support and management. 📊 Role Difficulty: Medium | Competition Level: Medium | Fresher Friendly: Yes NexisGrow.com features this opportunity as part of its curated tech job listings. All details are sourced from the official job posting. Apply online before the opportunity closes. Job Role & Responsibilities The core mission of the UT Technician role at Wise is to deliver exceptional technical support, ensuring all employees can efficiently utilize their devices while adhering to security protocols. Troubleshoot Windows and Mac devices using Jira for ticket management, resolving issues swiftly to minimize downtime. Utilize endpoint management tools like Microsoft Intune to ensure device compliance with company security policies. Collaborate with the User Technology team to streamline ticket resolution processes, enhancing overall service delivery. Monitor and report on ticket resolution metrics to improve support efficiency and user satisfaction. Take ownership of technical documentation, ensuring all processes are clearly outlined and accessible for team members. Communicate effectively with users to resolve issues related to two-factor authentication support , ensuring secure access to company resources. Engage in problem-solving scenarios to assist employees with IT challenges, enhancing their productivity and work experience. This role fosters an ownership culture, allowing you to make a direct impact on employee productivity and satisfaction through effective technical support. Required Skills & Technical Competencies The UT Technician position requires a robust skill profile to effectively support Wise employees in their technical needs. Technical Skills IT support — intermediate — crucial for troubleshooting and resolving technical issues faced by employees. Windows troubleshooting — intermediate — essential for maintaining operational efficiency in a predominantly Windows-based environment. macOS troubleshooting — intermediate — important for supporting diverse user needs within the company. Endpoint management — intermediate — familiarity with tools like Kandji and Microsoft Intune is necessary for managing device compliance and security. Technical documentation — intermediate — ability to create clear and concise documentation is evaluated through practical assessments during the interview. Two-factor authentication support — intermediate — essential for ensuring secure access to company resources. When showcasing these technical skills in your resume or interview, emphasize specific experiences and tools you have utilized to demonstrate your proficiency. Eligibility Criteria This role is designed for graduates eager to enter the tech industry, equipped with foundational IT support knowledge. Any Graduate — foundational understanding of IT support principles is required. Eligible Batches — candidates from the batches of 2023 to 2026 are encouraged to apply. Experience — a minimum of 2+ years is preferred but flexible for freshers demonstrating relevant skills. CGPA — a minimum academic performance of 60% is preferred to ensure a solid understanding of technical concepts. Portfolio — having a portfolio or GitHub showcasing relevant projects can provide a competitive edge. Documentation & Portfolio Requirements Ensure your resume is formatted clearly, including your educational background, relevant experiences, and a link to your portfolio or GitHub showcasing your projects. Pro tip: Highlight any hands-on experience with Microsoft Intune or Jira in your application to stand out. Salary for UT Technician at Wise 💰 Compensation ₹4.90–₹8.05 LPA (disclosed) The advertised compensation for the UT Technician role at Wise is ₹4.90–₹8.05 LPA (disclosed) . The exact in-hand figure and any additional components are confirmed by the company during the offer or HR discussion stage. Recommended Courses & Preparation Tips for UT Technician Upskilling with the right resources significantly enhances your chances of selection for the UT Technician role by equipping you with essential skills and knowledge. Recommended Courses & Resources macOS troubleshooting — Mastering macOS troubleshooting is crucial for effective support in this role. KodNest — This course provides foundational IT support skills necessary for the position. Boost your profile with relevant certifications at NexisGrow GetCertified — strengthen your application before you apply. Common Mistakes to Avoid ❌ Failing to tailor your resume to the specific requirements of the UT Technician role — Customize your resume to highlight relevant skills. ❌ Neglecting to highlight relevant technical skills — Ensure you showcase your experience with endpoint management tools. ❌ Overlooking the importance of clear communication skills — Emphasize your ability to communicate effectively with users. ❌ Submitting a generic cover letter — Write a cover letter that specifically addresses the role and company. ❌ Ignoring the significance of showcasing problem-solving examples — Include specific instances where you solved technical issues. ❌ Not following up after applying — Demonstrate your interest by checking in on your application status. Before You Apply — Checklist ✅ Research Wise and understand its core values and mission before applying. ✅ Tailor your resume to include relevant skills and experiences that match the job description. ✅ Prepare a cover letter that specifically addresses why you are a good fit for the UT Technician role. ✅ Gather any necessary documents, such as transcripts or certifications, to support your application. ✅ Ensure your LinkedIn profile is updated and reflects your skills and experiences accurately. ✅ Practice common interview questions related to IT support and troubleshooting. ✅ Set reminders for application deadlines to ensure timely submission. ✅ Follow the application instructions carefully to avoid any mistakes. Resume Tailoring & ATS Keywords for UT Technician Optimizing your resume for ATS is essential for the UT Technician role, as it increases the likelihood of passing initial screenings. ATS Keywords to Include IT support Windows troubleshooting macOS troubleshooting endpoint management ticket resolution technical documentation two-factor authentication Kandji Microsoft Intune Jira Atlassian tools Okta Resume Tips for This Role Highlight your technical support experience, focusing on specific tools and technologies relevant to the role. Emphasize your problem-solving skills and any experience in troubleshooting Windows and macOS systems. Include any projects or internships that demonstrate your ability to manage IT support tasks effectively. Optimize your resume for ATS by using keywords from the job description, ensuring it aligns with the role's requirements. Avoid including unrelated work experience or skills that do not pertain to the IT support field. Build an ATS-optimized resume for this role using NexisGrow Resume Builder — free for all job seekers. Pro Tip: Do not include unrelated work experience or skills that do not pertain to the IT support field in your resume. How to Apply for UT Technician at Wise Apply Now — Wise Visit the application portal and create an account if you don't have one. Upload your resume, ensuring it is tailored to the UT Technician role. Fill out the application form accurately, providing all required information. After submission, expect a confirmation email regarding your application status. Use the application portal to track the status of your application. Applications reviewed on a rolling basis — early submission recommended. Apply Now — Wise NexisGrow.com does not charge any fees for job applications. Wise Wise was founded in 2013 and has rapidly expanded its operations to over 10 countries . With its headquarters located in San Francisco, USA , the company has established a significant presence in Hyderabad, Telangana, India . This global footprint enables Wise to serve millions of customers efficiently and effectively. The company specializes in innovative financial technology solutions, including international money transfers and currency exchange services . With a focus on transparency and low fees, Wise has transformed how individuals and businesses manage their finances across borders, making it a leader in the fintech space. Wise has received high ratings on Glassdoor, reflecting its inclusive culture and commitment to employee development. The company actively promotes various employee programs, including mentorship and training initiatives, which have contributed to its recognition as a desirable workplace in the technology sector. Recently, Wise raised $421 million in funding, which will facilitate further expansion and investment in cutting-edge technology. This financial boost is aimed at enhancing its existing platforms and developing new features that cater to the evolving needs of its global customer base. Joining Wise as a fresher in technology offers a unique opportunity to work alongside industry leaders and gain valuable experience. The company's focus on innovation and employee growth makes it an ideal launchpad for aspiring professionals looking to build a successful career in the tech industry. Company Details Industry Technology Location Hyderabad, Telangana, India Connect With Us Careers Apply Now Website 🔗 jobs.smartrecruiters.com Frequently Asked Questions Interview · Role · Salary · Growth ? Who can apply for UT Technician at Wise? Eligibility Tap to expand + Answer Candidates with Any Graduate and 2+ years experience are eligible. Eligible batches: 2023, 2024, 2025, 2026. ? What skills are most important for this role? Skills Tap to expand + Answer Key skills: IT support, Windows troubleshooting, macOS troubleshooting, endpoint management, ticket resolution. Strong fundamentals and practical project experience matter most. ? What is the salary for this position? Salary Tap to expand + Answer Compensation: ₹4.90–₹8.05 LPA (disclosed). Final offer depends on skills, experience, and interview performance. ? What is the interview process at Wise? Interview Tap to expand + Answer Typically: Resume shortlisting → Online test → Technical interview(s) → HR round. ? Is this role remote, hybrid, or onsite? Work Mode Tap to expand + Answer Work mode varies by team. Confirm with HR during recruitment. ? What is the career growth path from this role? Growth Tap to expand + Answer Structured appraisals every 6–12 months. Senior roles accessible within 12–18 months based on performance. ? How do I apply? Application Tap to expand + Answer Apply via the official link in How to Apply section. Highlight: IT support, Windows troubleshooting, macOS troubleshooting, endpoint management, ticket resolution. ? Is there a probation period? Probation Tap to expand + Answer Standard 3–6 months probation. Confirmation follows successful completion. ? How to prepare for the UT Technician interview? Preparation Tap to expand + Answer (1) Core concepts of IT support, Windows troubleshooting, macOS troubleshooting, endpoint management, ticket resolution, (2) 2–3 project walkthroughs, (3) Problem-solving, (4) Wise research, (5) Clear communication. ? What is the work culture like at Wise? Culture Tap to expand + Answer Research on LinkedIn and Glassdoor for authentic employee reviews. NexisGrow.com features only verified employers. 🔗 Explore More on NexisGrow More jobs in Hyderabad Browse all Tech jobs Latest Fresher jobs More jobs at Wise Work From Home jobs Ready to Apply? Don't Miss This Opportunity! Apply only via the official link. NexisGrow.com charges zero application fees. 👉 Apply Now — Official Link NexisGrow.com does not charge any application or registration fees. Beware of fraudulent offers. Naukri ki baat, NexisGrow ke saath • NexisGrow.com