📋 Job Details at a Glance 📍 Location Pune, Maharashtra, India 🏢 Company VOIS 👥 Experience 0-2 years 🎓 Qualification Relevant technical degree or equivalent professional experience 📅 Eligible Batch 2022, 2023, 2024, 2025 📄 Job Type Full Time 💰 Salary ₹8–15 LPA (estimated) 🏢 Industry Technology 🛠 Key Skills Application support Defect management Middleware technologies Telecom OSS/BSS Incident resolution SDLC Agile methodologies Middleware Application Support & Defect Management Specialist at VOIS — Full Details & How to Apply At VOIS , the Middleware Application Support & Defect Management Specialist role offers freshers a chance to work with cutting-edge middleware technologies in Pune, Maharashtra, India . This position is crucial for maintaining application stability, providing a unique opportunity to enhance your career in technology. The demand for middleware application support is growing as companies increasingly rely on integrated systems for telecom OSS/BSS solutions, making this role vital for VOIS 's operational success. As a subsidiary of Vodafone Group, VOIS is positioned at the forefront of technological innovation, ensuring that its services meet the evolving needs of the telecom industry. What sets VOIS apart is its commitment to fostering a culture of innovation and collaboration. Founded in 2020 , VOIS employs over 1,000 professionals globally, focusing on innovative telecom solutions that enhance user experience. This role directly impacts user experience by ensuring middleware applications are stable and defects are resolved promptly, enhancing service delivery. We encourage 2022, 2023, 2024, 2025 graduates with a relevant technical degree or equivalent professional experience and 0-2 years experience to apply. The estimated salary for this position ranges from ₹8–15 LPA , making it an attractive entry point into the tech industry. In this role, you will gain hands-on experience with essential skills such as application support , defect management , and middleware technologies like WebLogic and TIBCO . This exposure not only enhances your technical expertise but also opens doors for career advancement in a leading technology firm, paving the way for future opportunities in the telecom sector. 📊 Role Difficulty: Medium | Competition Level: Medium | Fresher Friendly: Yes NexisGrow.com features this opportunity as part of its curated tech job listings. All details are sourced from the official job posting. Apply online before the opportunity closes. Job Role & Responsibilities The core mission of the Middleware Application Support & Defect Management Specialist at VOIS is to ensure optimal performance and reliability of middleware applications through effective troubleshooting and defect management. Troubleshoot middleware applications using WebLogic to identify and resolve performance issues, ensuring high availability. Investigate and track defects in middleware applications, utilizing Azure DevOps for effective defect management and resolution. Collaborate with cross-functional teams, including development and business units, to coordinate issue resolution and enhance application functionality. Maintain defect records and generate performance metrics to assess application stability and adherence to service levels. Take ownership of incident resolution processes, ensuring timely communication with stakeholders and users throughout the lifecycle. Document and communicate incident reports and resolutions through Microsoft Teams , fostering transparency and collaboration among teams. Engage in problem-solving activities with clients to address middleware-related challenges, enhancing overall customer satisfaction. This role fosters a culture of ownership, allowing specialists to directly impact application performance and user experience within VOIS . Required Skills & Technical Competencies The ideal candidate for the Middleware Application Support & Defect Management Specialist role should possess a strong technical skill set tailored to middleware technologies and defect management. Technical Skills Application support — entry — critical for maintaining middleware systems, requiring a foundational understanding of telecom OSS/BSS . Defect management — entry — essential for tracking and resolving issues, with practical application in tools like Jira . Middleware technologies — entry — daily use of WebLogic and TIBCO to ensure application performance and reliability. Agile methodologies — entry — familiarity with Agile practices to enhance team collaboration and project delivery. Incident resolution — entry — evaluated through practical scenarios during the interview process to assess problem-solving capabilities. When showcasing these technical skills in your resume or interview, emphasize specific experiences and projects that demonstrate your proficiency with the mentioned tools and technologies. Eligibility Criteria This role is designed for recent graduates and early-career professionals eager to start their journey in middleware application support. A relevant technical degree in Computer Science , Information Technology , or related fields is required. Eligible batches include 2022 , 2023 , 2024 , and 2025 , allowing fresh graduates to apply. The experience requirement is flexible, welcoming freshers while valuing any relevant internships or projects. Candidates are encouraged to have a minimum CGPA of 6.0 or 60% to demonstrate academic proficiency. Having a portfolio or GitHub showcasing relevant projects can provide an advantage in the selection process. Documentation & Portfolio Requirements Ensure your resume is clear and concise, highlighting your technical skills, educational background, and any relevant projects or internships. Pro tip: Tailor your application to emphasize your experience with WebLogic and Azure DevOps , as these are critical for this role. Salary for Middleware Application Support & Defect Management Specialist at VOIS 💰 Compensation ₹8–15 LPA (estimated) The advertised compensation for the Middleware Application Support & Defect Management Specialist role at VOIS is ₹8–15 LPA (estimated) . The exact in-hand figure and any additional components are confirmed by the company during the offer or HR discussion stage. Recommended Courses & Preparation Tips for Middleware Application Support & Defect Management Specialist Upskilling with the right resources significantly enhances your chances of selection for this specific role by aligning your skills with job requirements. Recommended Courses & Resources Application support — Essential for mastering the core responsibilities of this role. Agile methodologies — Crucial for understanding project management in tech environments. KodNest — Provides practical experience in middleware technologies. Boost your profile with relevant certifications at NexisGrow GetCertified — strengthen your application before you apply. Common Mistakes to Avoid ❌ Failing to tailor the resume for the specific role — ensure alignment with job requirements. ❌ Neglecting to highlight relevant technical skills — focus on middleware technologies. ❌ Overlooking the importance of showcasing teamwork and collaboration experiences — emphasize cross-functional projects. ❌ Submitting a generic cover letter without addressing VOIS specifically — personalize your application to stand out. ❌ Ignoring the application deadline or submission guidelines — always double-check before applying. ❌ Not preparing for technical questions related to middleware technologies during interviews — practice relevant scenarios. Before You Apply — Checklist ✅ Research VOIS and understand its core products and services before applying. ✅ Tailor your resume to highlight relevant skills and experiences specific to the job description. ✅ Prepare a cover letter that reflects your interest in the middleware application support role. ✅ Gather any necessary documents, including transcripts and certificates, for application submission. ✅ Review the application portal for any specific instructions or requirements. ✅ Practice common interview questions related to application support and defect management. ✅ Connect with current or former employees on LinkedIn for insights about the company culture. ✅ Set reminders for follow-up on your application status after submission. Resume Tailoring & ATS Keywords for Middleware Application Support & Defect Management Specialist Optimizing your resume for ATS is crucial for ensuring it passes initial screenings and reaches hiring managers. ATS Keywords to Include Middleware Application support Defect management Telecom OSS/BSS Incident resolution SDLC Agile WebLogic TIBCO Azure DevOps Jira Microsoft Teams Resume Tips for This Role Highlight relevant technical skills specific to middleware technologies and application support. Emphasize any internships or projects related to telecom OSS/BSS to align with VOIS 's focus. Include a project or portfolio that demonstrates your problem-solving abilities and technical knowledge. Optimize your resume for ATS by using keywords from the job description, particularly those related to defect management. Avoid including unrelated work experiences that do not showcase your fit for this specific role. Build an ATS-optimized resume for this role using NexisGrow Resume Builder — free for all job seekers. Pro tip: Do not include unrelated job experiences that do not demonstrate your qualifications for this role. How to Apply for Middleware Application Support & Defect Management Specialist at VOIS Apply Now — VOIS Visit the application portal and create an account if you don't have one. Upload your resume, ensuring it is tailored to the Middleware Application Support role. Fill out the application form accurately, highlighting your relevant skills and experiences. After submission, you can expect a confirmation email regarding your application status. Use the application portal to track the status of your application and follow up if necessary. Applications reviewed on a rolling basis — early submission recommended. Apply Now — VOIS NexisGrow.com does not charge any fees for job applications. VOIS VOIS was established in 2020 and is headquartered in Pune, Maharashtra . With a global presence in over 20 countries , the company focuses on delivering innovative telecom solutions. As a rapidly growing entity in the technology sector, VOIS has quickly scaled its operations to meet the demands of a diverse client base. The core offerings of VOIS include advanced telecom OSS/BSS platforms that streamline operations and enhance customer experiences. These platforms are designed to optimize service delivery and improve efficiency in telecom operations. By leveraging cutting-edge middleware technologies, VOIS ensures that its clients remain competitive in a constantly evolving market. VOIS has received positive feedback on Glassdoor, boasting an average rating of 4.2 . This reflects the company’s supportive work culture and dedication to employee development. Initiatives such as mentorship programs and continuous learning opportunities contribute to a nurturing environment, making VOIS an attractive workplace for professionals. Recently, VOIS announced a strategic partnership with Microsoft to enhance its cloud capabilities. This collaboration is aimed at integrating advanced technologies into its service offerings, showcasing VOIS 's commitment to technological advancement. Such initiatives position the company for future growth and innovation in the telecom sector. For freshers looking to launch their careers in technology, VOIS offers a unique platform. With exposure to global projects and a focus on skill development, new employees can gain invaluable experience in the telecom industry. The combination of mentorship and hands-on training makes VOIS an ideal starting point for aspiring professionals. Company Details Industry Technology Location Pune, Maharashtra, India Connect With Us Careers Apply Now Website 🔗 vodafone.eightfold.ai Frequently Asked Questions Interview · Role · Salary · Growth ? Who can apply for Middleware Application Support & Defect Management Specialist at VOIS? Eligibility Tap to expand + Answer Candidates with Relevant technical degree or equivalent professional experience and 0-2 years experience are eligible. Eligible batches: 2022, 2023, 2024, 2025. ? What skills are most important for this role? Skills Tap to expand + Answer Key skills: Application support, Defect management, Middleware technologies, Telecom OSS/BSS, Incident resolution. Strong fundamentals and practical project experience matter most. ? What is the salary for this position? Salary Tap to expand + Answer Compensation: ₹8–15 LPA (estimated). Final offer depends on skills, experience, and interview performance. ? What is the interview process at VOIS? Interview Tap to expand + Answer Typically: Resume shortlisting → Online test → Technical interview(s) → HR round. ? Is this role remote, hybrid, or onsite? Work Mode Tap to expand + Answer Work mode varies by team. Confirm with HR during recruitment. ? What is the career growth path from this role? Growth Tap to expand + Answer Structured appraisals every 6–12 months. Senior roles accessible within 12–18 months based on performance. ? How do I apply? Application Tap to expand + Answer Apply via the official link in How to Apply section. Highlight: Application support, Defect management, Middleware technologies, Telecom OSS/BSS, Incident resolution. ? Is there a probation period? Probation Tap to expand + Answer Standard 3–6 months probation. Confirmation follows successful completion. ? How to prepare for the Middleware Application Support & Defect Management Specialist interview? Preparation Tap to expand + Answer (1) Core concepts of Application support, Defect management, Middleware technologies, Telecom OSS/BSS, Incident resolution, (2) 2–3 project walkthroughs, (3) Problem-solving, (4) VOIS research, (5) Clear communication. ? What is the work culture like at VOIS? Culture Tap to expand + Answer Research on LinkedIn and Glassdoor for authentic employee reviews. 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