Technical Support Engineer

Synopsys · Pune, Maharashtra, India

Job Opportunity at Synopsys – Technical Support Engineer 🛠️ Job Opportunity at Synopsys – Technical Support Engineer (Pune) About Synopsys Synopsys is a global leader in Electronic Design Automation (EDA) and semiconductor IP. They provide the tools and technologies that engineers use to design and test the chips that power the modern world. From silicon to software, Synopsys is at the heart of accelerating electronics innovation. About the Job Synopsys is hiring a Technical Support Engineer for their team in Pune. This role is open to both Freshers and Experienced candidates who have a knack for problem-solving and a strong technical foundation. You will be responsible for assisting customers with technical queries, troubleshooting complex issues, and ensuring their success with Synopsys products. Job Details 📍 Location: Pune, Maharashtra 💼 Role: Technical Support Engineer 🎓 Qualification: Any Graduate / B.E / B.Tech 👥 Experience: Freshers / Experienced 💰 Salary: Up to ₹8.3 LPA (Expected) Key Responsibilities Provide timely and effective technical support to customers via email and phone. Diagnose, troubleshoot, and resolve technical issues related to Synopsys tools/software. Collaborate with the R&D and engineering teams to report bugs and suggest product improvements. Create and maintain knowledge base articles and technical documentation. Ensure high levels of customer satisfaction by meeting service level agreements (SLAs). Qualifications & Requirements Qualification: B.E / B.Tech in Electronics, Computer Science, or a related field is preferred. Experience: Freshers with strong technical skills or experienced support professionals are welcome. Excellent written and verbal communication skills. Strong analytical and problem-solving abilities. Knowledge of Linux/Unix environments and scripting languages (Perl/Python/Tcl) is an added advantage. How to Apply Interested candidates can apply for this position through the official Synopsys careers page: 👉 Apply Now 🚀 Powering the era of smart everything. Join Synopsys ! 👉 Apply Now