Technical Support Engineer Recruitment 2025 Synopsys – Pune / Bangalore Category: Ansys Sales Support Location: Pune / Bangalore Hire Type: Employee Job ID: 13338 Posted On: 11/11/2025 Role: Technical Support Engineer About Synopsys Synopsys is a global technology leader powering the Era of Pervasive Intelligence — from self-driving cars to advanced AI systems. The company leads in chip design, verification, and IP integration, enabling creation of high-performance silicon and software solutions. Synopsys continues to redefine innovation through cutting-edge research and technology. Who You Are You are a curious, solution-driven engineer with strong expertise in mechanical, aerospace, or computer science domains. You thrive in fast-paced environments and are passionate about helping customers solve complex engineering and AI-driven challenges. You are a great communicator, proactive in solving issues, and eager to learn and innovate. Role requires working with USA customers, with working hours from 12 PM to 9 PM IST . Preferred location is Pune ; also open for Bangalore. Key Responsibilities Use Ansys Technical Support Toolset, including AI platforms like AnsysGPT and Innovation Space. Provide post-sales technical support with fast and accurate solutions. Develop expertise in Ansys simulation products and industry trends. Create and update technical content for customer and team use. Design and deploy AI solutions using LLMs to improve customer support. Test, debug, and optimize AI applications for performance and reliability. Report defects, validate fixes, and support new product release testing. Collaborate with Sales and Marketing teams for technical insights. Promote use of AI technologies for superior engineering support. Impact of Your Role Help customers maximize Ansys tools through expert support. Boost customer satisfaction using AI-powered support platforms. Improve integration of simulation tools in engineering workflows. Shape product evolution through feedback and insights. Support Synopsys’ AI initiatives with innovative solutions. Strengthen a collaborative, learning-focused team environment. Eligibility & Requirements Education BE/BTech Mechanical, Aerospace OR BS/MS in CS/Engineering Skills Logical problem-solving, communication, time management, teamwork Preferred Experience with Ansys tools, CAE/CAD/EDA/PLM packages, ML/AI/LLMs, Python Travel Up to 10% domestic travel Who We’re Looking For Customer-focused and empathetic Flexible and adaptive Innovative and tech-driven Collaborative and communicative Continuous learner with strong attention to detail Team Overview You will join the Synopsys Customer Excellence Team — a group of engineers dedicated to simulation, AI, and customer success. The team culture supports innovation, inclusion, and continuous learning, ensuring high-quality solutions and exceptional customer experience. Rewards & Benefits Synopsys provides comprehensive health, wellness, and financial benefits. Salary details and additional benefits will be discussed during the recruitment process. Equal Employment Opportunity Synopsys welcomes applicants from all backgrounds and ensures a discrimination-free workplace, committed to diversity, inclusion, and equal opportunities. APPLY NOW Posted by Nexisgrow | Powered by Royal Digital Library