📋 Job Details at a Glance 📍 Location Remote — India 🏢 Company Sprinto 👥 Experience 0-2 years 🎓 Qualification B.Tech in Cybersecurity or a related technical discipline, or MBA in IT Business Management 📅 Eligible Batch 2022, 2023, 2024, 2025 📄 Job Type Full Time 💰 Salary ₹6–₹10 LPA 🏢 Industry Technology 🛠 Key Skills Technical account management SaaS platforms APIs cloud systems SOC 2 ISO 27001 Associate Technical Account Manager at Sprinto — Full Details & How to Apply Sprinto is seeking an Associate Technical Account Manager to enhance customer onboarding experiences. This remote role offers freshers a unique entry point into the tech industry with a competitive salary of ₹6–₹10 LPA . As a part of the growing team, you will play a pivotal role in ensuring customer satisfaction and retention. The demand for Associate Technical Account Manager jobs is rising as SaaS platforms gain traction, making this role crucial for customer success in technology. With the increasing reliance on cloud systems and compliance standards like SOC 2 and ISO 27001, professionals in this field are becoming essential for businesses looking to streamline their operations and enhance customer experiences. What sets Sprinto apart in the tech landscape is its rapid growth since its founding in 2020 , now supporting over 500 clients in achieving compliance with industry standards. This commitment to innovation not only reflects the company’s culture but also positions it as a leader in the technology sector, making Sprinto recruitment a sought-after opportunity for aspiring tech professionals. We encourage 2022, 2023, 2024, 2025 graduates with a B.Tech in Cybersecurity or a related technical discipline, or MBA in IT Business Management to apply. This role is ideal for candidates with 0-2 years experience , providing a solid foundation for a successful career in technical account management. In this role, you will gain hands-on experience with essential skills such as technical account management , SaaS platforms , APIs , and cloud systems . This exposure will not only enhance your technical expertise but also open doors to advanced positions within the tech industry, setting you apart from peers in traditional roles. 📊 Role Difficulty: Medium | Competition Level: Medium | Fresher Friendly: Yes NexisGrow.com features this opportunity as part of its curated tech job listings. All details are sourced from the official job posting. Apply online before the opportunity closes. Job Role & Responsibilities The core mission of the Associate Technical Account Manager at Sprinto is to facilitate customer compliance through expert guidance on the Sprinto platform and its technical requirements. Guide customers through the Sprinto setup and onboarding process, ensuring they meet compliance requirements using SaaS platforms . Explain SOC 2 and ISO 27001 compliance concepts clearly to clients, enhancing their understanding of technical requirements. Collaborate with product and customer-success teams to address customer needs and streamline onboarding processes using project management tools . Track onboarding milestones and risks using project management tools to ensure timely completion of customer setups. Take initiative to identify and implement improvements in the customer onboarding experience based on feedback from customer interactions . Document customer interactions and onboarding progress to provide clear communication to stakeholders, ensuring transparency. Resolve customer issues by organizing ambiguous problems into actionable steps, ensuring a smooth onboarding experience with technical account management . Ownership culture at Sprinto empowers you to make a direct impact on customer success, enhancing their journey through effective onboarding and compliance. Required Skills & Technical Competencies The Associate Technical Account Manager role requires a solid skill profile in technical account management and compliance to effectively support clients in their onboarding journey. Technical Skills Technical account management — entry — essential for guiding clients through complex onboarding processes, requiring a foundational understanding of SaaS . SaaS platforms — entry — practical experience with SaaS tools is crucial for assisting clients in navigating their compliance journeys. APIs — entry — understanding how to integrate and utilize APIs will be necessary for addressing technical queries from clients. Cloud systems — entry — familiarity with cloud infrastructure is important for explaining how Sprinto's solutions operate in a cloud environment. Compliance concepts — entry — knowledge of SOC 2 and ISO 27001 is vital for effectively communicating technical requirements to clients. When showcasing these technical skills in your resume or interview, emphasize your hands-on experience with SaaS platforms and your understanding of compliance frameworks . Eligibility Criteria This role is designed for recent graduates eager to start their careers in technology and compliance. Candidates must hold a B.Tech in Cybersecurity or a related technical discipline, or an MBA in IT Business Management . Eligible batches include 2022 , 2023 , 2024 , and 2025 , allowing recent graduates to apply. The role is designed for freshers with 0-2 years of experience, making it accessible for new graduates. A minimum CGPA of 6.0 is preferred to ensure a solid academic foundation in technical subjects. Having a portfolio or GitHub showcasing relevant projects or internships can provide a competitive edge in the application process. Documentation & Portfolio Requirements Ensure your resume is formatted clearly and includes relevant coursework, projects, and internships that demonstrate your technical skills and understanding of compliance. Pro tip: Highlight any hands-on experience with SaaS platforms or compliance projects in your portfolio to stand out in your application. Salary for Associate Technical Account Manager at Sprinto 💰 Compensation ₹6–₹10 LPA The advertised compensation for the Associate Technical Account Manager role at Sprinto is ₹6–₹10 LPA . The exact in-hand figure and any additional components are confirmed by the company during the offer or HR discussion stage. Recommended Courses & Preparation Tips for Associate Technical Account Manager Upskilling with the right resources significantly improves your chances of selection for this specific role by enhancing your technical knowledge and practical skills. Recommended Courses & Resources Technical account management — This course provides essential skills for managing technical accounts effectively. APIs — Understanding APIs is crucial for integrating SaaS platforms and enhancing client solutions. KodNest — This resource offers hands-on experience with cloud systems, vital for the role. Boost your profile with relevant certifications at NexisGrow GetCertified — strengthen your application before you apply. Common Mistakes to Avoid ❌ Failing to tailor the resume to highlight relevant technical skills — Ensure alignment with job requirements. ❌ Neglecting to showcase any experience with SaaS or compliance tools — Include relevant coursework or projects. ❌ Overlooking the importance of clear communication skills — Emphasize your ability to explain technical concepts. ❌ Submitting a generic cover letter — Personalize it to address why you want to work at Sprinto specifically. ❌ Not preparing for potential technical questions during interviews — Practice common scenarios related to the role. ❌ Ignoring the application deadline — Keep track of the application timeline. Before You Apply — Checklist ✅ Research Sprinto's products and services to understand their market position before applying. ✅ Tailor your resume to include relevant skills and experiences that match the job description. ✅ Prepare a cover letter that articulates your interest in the role and the company. ✅ Gather any supporting documents, such as transcripts or portfolios, to strengthen your application. ✅ Review your LinkedIn profile to ensure it aligns with your resume and highlights your technical skills. ✅ Practice common interview questions related to technical account management and compliance. ✅ Set reminders for application deadlines to ensure timely submissions. ✅ Follow up on your application status after a week to express continued interest. Resume Tailoring & ATS Keywords for Associate Technical Account Manager Optimizing your resume for ATS is crucial for ensuring your application stands out for this role. ATS Keywords to Include Technical account management SaaS platforms APIs Cloud systems SOC 2 ISO 27001 Customer onboarding Stakeholder management Problem-solving Technical communication Process improvement Compliance concepts Resume Tips for This Role Highlight any relevant internships or projects that demonstrate your understanding of technical account management. Emphasize skills related to SaaS platforms and compliance, as these are critical for the role. Include specific projects or portfolios that showcase your technical abilities and problem-solving skills. Optimize your resume for ATS by including keywords from the job description to increase visibility. Avoid including irrelevant work experience that does not relate to the technical or customer-facing aspects of the role. Build an ATS-optimized resume for this role using NexisGrow Resume Builder — free for all job seekers. Pro tip: Avoid including generic skills or experiences that do not directly relate to technical account management. How to Apply for Associate Technical Account Manager at Sprinto Apply Now — Sprinto Visit the application portal and create an account to start your application. Upload your resume in PDF format, ensuring it highlights relevant skills and experiences. Fill out the application form with accurate personal and educational details. After submission, expect a confirmation email and keep an eye on your inbox for further communication. You can track your application status through the portal by logging into your account. Applications reviewed on a rolling basis — early submission recommended. Apply Now — Sprinto NexisGrow.com does not charge any fees for job applications. Sprinto Sprinto was founded in 2020 and is headquartered in Bangalore, India . With a mission to simplify compliance for tech companies globally, Sprinto has rapidly grown to serve clients in over 15 countries . The company’s innovative approach has positioned it as a key player in the compliance technology sector. Specializing in automated compliance solutions, Sprinto offers products such as SOC 2 and ISO 27001 compliance tools. These platforms are designed to streamline the compliance process for businesses, ensuring they meet regulatory standards efficiently. The technology behind these solutions leverages advanced APIs and cloud systems to enhance user experience. The work culture at Sprinto has been recognized with a 4.5-star rating on Glassdoor , reflecting a supportive environment that prioritizes employee growth. The company actively invests in training programs and mentorship opportunities, fostering a culture of continuous learning and development among its over 100 employees . Recently, Sprinto secured $20 million in Series A funding , which will facilitate its expansion into new markets and enhance its product offerings. This funding is aimed at further developing its technology and increasing its market presence, allowing Sprinto to better serve its clients. For freshers in technology, Sprinto presents a unique career launchpad. The startup environment encourages rapid skill development and offers exposure to cutting-edge technologies. With a focus on innovation and growth, new employees can expect to gain valuable experience that will significantly enhance their career trajectories. Company Details Industry Technology Location Remote — India Connect With Us Careers Apply Now Website 🔗 jobs.lever.co Frequently Asked Questions Interview · Role · Salary · Growth ? Who can apply for Associate Technical Account Manager at Sprinto? Eligibility Tap to expand + Answer Candidates with B.Tech in Cybersecurity or a related technical discipline, or MBA in IT Business Management and 0-2 years experience are eligible. Eligible batches: 2022, 2023, 2024, 2025. ? What skills are most important for this role? Skills Tap to expand + Answer Key skills: Technical account management, SaaS platforms, APIs, cloud systems, SOC 2. Strong fundamentals and practical project experience matter most. ? What is the salary for this position? Salary Tap to expand + Answer Compensation: ₹6–₹10 LPA. Final offer depends on skills, experience, and interview performance. ? What is the interview process at Sprinto? Interview Tap to expand + Answer Typically: Resume shortlisting → Online test → Technical interview(s) → HR round. ? Is this role remote, hybrid, or onsite? Work Mode Tap to expand + Answer Work mode varies by team. Confirm with HR during recruitment. ? What is the career growth path from this role? Growth Tap to expand + Answer Structured appraisals every 6–12 months. Senior roles accessible within 12–18 months based on performance. ? How do I apply? Application Tap to expand + Answer Apply via the official link in How to Apply section. Highlight: Technical account management, SaaS platforms, APIs, cloud systems, SOC 2. ? Is there a probation period? Probation Tap to expand + Answer Standard 3–6 months probation. Confirmation follows successful completion. ? How to prepare for the Associate Technical Account Manager interview? Preparation Tap to expand + Answer (1) Core concepts of Technical account management, SaaS platforms, APIs, cloud systems, SOC 2, (2) 2–3 project walkthroughs, (3) Problem-solving, (4) Sprinto research, (5) Clear communication. ? What is the work culture like at Sprinto? Culture Tap to expand + Answer Research on LinkedIn and Glassdoor for authentic employee reviews. 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