📋 Job Details at a Glance 📍 Location Noida, Uttar Pradesh, India 🏢 Company Sopra Steria 👥 Experience 2-4 years 🎓 Qualification Bachelor’s Degree 📅 Eligible Batch 2023, 2024, 2025, 2026 📄 Job Type Full Time 💰 Salary ₹6–10 LPA 🏢 Industry Technology 🛠 Key Skills Infrastructure Support Service Desk Incident Management ServiceNow Active Directory VPN ITIL AWS Networking Operating Systems Infrastructure Support Senior Engineer at Sopra Steria — Full Details & How to Apply Sopra Steria is seeking an Infrastructure Support Senior Engineer in Noida, Uttar Pradesh, India , where you can leverage your skills in ServiceNow and AWS to enhance IT infrastructure and support seamless operations. The demand for skilled Infrastructure Support Senior Engineer jobs is surging in India, driven by the rapid digital transformation across various sectors. This role is pivotal in ensuring that IT infrastructure is maintained and optimized, directly impacting client satisfaction and operational efficiency. Sopra Steria , founded in 1968 , boasts over 46,000 employees globally and is recognized for its innovative technology solutions. The company’s focus on fostering a collaborative culture and investing in employee growth makes it an attractive employer for aspiring tech professionals. We encourage 2023, 2024, 2025, 2026 graduates with a Bachelor’s Degree and 2-4 years experience to consider this role. The salary for this position ranges from ₹6–10 LPA , offering a competitive entry point into the tech industry. In this role, you will gain hands-on experience with essential skills such as Infrastructure Support , Incident Management , Active Directory , and Networking . Working with cutting-edge tools like ServiceNow and AWS will open doors to advanced career opportunities and rapid progression in the tech landscape. 📊 Role Difficulty: Medium | Competition Level: Medium | Fresher Friendly: Yes NexisGrow.com features this opportunity as part of its curated tech job listings. All details are sourced from the official job posting. Apply online before the opportunity closes. Job Role & Responsibilities The Infrastructure Support Senior Engineer at Sopra Steria is tasked with ensuring optimal IT infrastructure performance, directly impacting service delivery and user satisfaction through effective incident management. Monitor and manage IT infrastructure performance using ServiceNow to ensure optimal service delivery and minimize downtime. Utilize Active Directory for user management and access control, enhancing security protocols across the organization. Collaborate with cross-functional teams, including Networking and Security , to resolve incidents effectively and maintain system integrity. Analyze incident management metrics to identify trends and improve response times, ensuring efficient resolution of IT issues. Take ownership of troubleshooting VPN connectivity issues to ensure uninterrupted remote access for users, enhancing productivity. Document technical processes and solutions for knowledge sharing within the team, fostering a culture of continuous improvement. Provide client-facing support, addressing technical queries and ensuring customer satisfaction through effective communication. This role fosters an ownership culture, allowing you to make a direct impact on the efficiency and reliability of IT services at Sopra Steria . Required Skills & Technical Competencies The ideal candidate for the Infrastructure Support Senior Engineer position requires a robust skill profile to effectively manage and support IT infrastructure. Technical Skills Infrastructure Support — intermediate — critical for maintaining system uptime and reliability through hands-on experience in managing IT environments. Service Desk — intermediate — essential for managing user requests and incidents effectively within the company's IT framework. Incident Management — intermediate — used daily to track and resolve IT issues, ensuring minimal disruption to operations and improving service quality. AWS — intermediate — familiarity with cloud services is crucial for supporting Sopra Steria 's digital transformation initiatives and infrastructure scalability. ITIL — intermediate — understanding of ITIL principles is necessary for aligning IT services with business needs and enhancing operational efficiency. When showcasing these technical skills in your resume or interview, emphasize specific projects or experiences that demonstrate your proficiency and impact in real-world scenarios. Eligibility Criteria This role is designed for candidates who possess a solid educational background and relevant experience in IT support and infrastructure management. Bachelor’s Degree in IT, Computer Science, or related fields is required to ensure foundational knowledge in technology. Eligible batches include 2023 to 2026 , allowing fresh graduates to apply and start their careers in tech. Candidates should have 2-4 years of relevant experience, with freshers encouraged to apply if they have internships or projects. A minimum academic performance of 60% is preferred to ensure a strong understanding of technical concepts. Having a portfolio or GitHub showcasing relevant projects can provide an advantage in the selection process. Documentation & Portfolio Requirements Ensure your resume is clear and concise, highlighting relevant experiences and technical skills. Include links to your portfolio or GitHub to showcase your projects. Pro tip: Tailor your application to highlight specific experiences with ServiceNow and Active Directory to stand out in the selection process. Salary for Infrastructure Support Senior Engineer at Sopra Steria 💰 Compensation ₹6–10 LPA The advertised compensation for the Infrastructure Support Senior Engineer role at Sopra Steria is ₹6–10 LPA . The exact in-hand figure and any additional components are confirmed by the company during the offer or HR discussion stage. Recommended Courses & Preparation Tips for Infrastructure Support Senior Engineer Upskilling with the right resources significantly enhances your chances of selection for this specific role by aligning your skills with job requirements. Recommended Courses & Resources Infrastructure Support — This course covers essential skills needed for effective infrastructure management. AWS — Understanding AWS is crucial for managing cloud infrastructure effectively. KodNest — This resource provides hands-on experience in troubleshooting and support scenarios. Boost your profile with relevant certifications at NexisGrow GetCertified — strengthen your application before you apply. Common Mistakes to Avoid ❌ Neglecting to tailor your resume to the specific skills listed in the job description — Customize your resume to match the job requirements. ❌ Failing to highlight relevant internships or projects — Showcase practical experience that aligns with the role. ❌ Using generic language instead of specific technical terms — Use precise terminology to strengthen your application. ❌ Overlooking the importance of formatting and clarity in your resume — Ensure your resume is easy to read and well-organized. ❌ Not preparing for technical questions related to the tools mentioned in the job description — Practice relevant technical questions beforehand. ❌ Ignoring the application deadline — Keep track of deadlines to avoid missing out on opportunities. Before You Apply — Checklist ✅ Research Sopra Steria 's recent projects and culture before applying. ✅ Update your resume to reflect relevant skills and experiences. ✅ Prepare a cover letter that specifically addresses the role and your fit for it. ✅ Ensure your LinkedIn profile is aligned with your resume for consistency. ✅ Gather any necessary documents, such as transcripts or certificates, for submission. ✅ Practice common interview questions related to IT infrastructure. ✅ Set reminders for application deadlines to ensure timely submission. ✅ Follow up on your application status after submission to express continued interest. Resume Tailoring & ATS Keywords for Infrastructure Support Senior Engineer Optimizing your resume for ATS is crucial for ensuring it gets noticed for this role. ATS Keywords to Include Infrastructure Support Service Desk Incident Management ServiceNow Active Directory VPN ITIL AWS Networking Operating Systems Google Workspace Troubleshooting Resume Tips for This Role Highlight relevant technical skills from the job description to align with Sopra Steria 's requirements. Emphasize any internships or projects that demonstrate your experience with IT infrastructure. Include a project or portfolio link that showcases your problem-solving abilities in technology. Optimize your resume for ATS by using keywords from the job description to improve visibility. Avoid including unrelated work experience that does not pertain to the role of Infrastructure Support Senior Engineer . Build an ATS-optimized resume for this role using NexisGrow Resume Builder — free for all job seekers. Pro tip: Avoid including vague descriptions of past roles; be specific about your contributions and achievements. How to Apply for Infrastructure Support Senior Engineer at Sopra Steria Apply Now — Sopra Steria Visit the Sopra Steria job portal and locate the Infrastructure Support Senior Engineer listing. Prepare your resume in PDF format, ensuring it highlights relevant skills and experiences. Fill out the application form accurately, paying attention to details. After submission, expect a confirmation email regarding your application status. Use the application tracking feature on the portal to monitor your application progress. Applications reviewed on a rolling basis — early submission recommended. Apply Now — Sopra Steria NexisGrow.com does not charge any fees for job applications. Sopra Steria Sopra Steria was founded in 1968 and has grown to employ over 47,000 professionals across 25 countries . With its headquarters in Paris, France , the company has established a significant presence in Noida, Uttar Pradesh, India , where it employs thousands, contributing to its global footprint in the technology sector. Specializing in IT services and consulting , Sopra Steria offers a range of solutions, including digital transformation and infrastructure management . The company utilizes platforms such as ServiceNow and AWS to enhance operational efficiency and deliver innovative services to its clients. The workplace culture at Sopra Steria has been recognized with awards such as a high rating on Glassdoor for employee satisfaction. The company actively promotes employee development through various programs, including mentorship and training initiatives that focus on advanced technologies and skills. Recently, Sopra Steria has expanded its cloud services to meet the increasing demand for AWS solutions . This strategic initiative reflects the company's commitment to staying at the forefront of technology trends and enhancing its service offerings in the digital landscape. For freshers in technology, Sopra Steria serves as a robust career launchpad, providing opportunities for growth and skill development. The company’s emphasis on mentorship and hands-on training in areas like Service Desk and Incident Management equips new employees with the tools necessary for a successful career in the tech industry. Company Details Industry Technology Location Noida, Uttar Pradesh, India Connect With Us Careers Apply Now Website 🔗 jobs.smartrecruiters.com Frequently Asked Questions Interview · Role · Salary · Growth ? Who can apply for Infrastructure Support Senior Engineer at Sopra Steria? Eligibility Tap to expand + Answer Candidates with Bachelor’s Degree and 2-4 years experience are eligible. Eligible batches: 2023, 2024, 2025, 2026. ? What skills are most important for this role? Skills Tap to expand + Answer Key skills: Infrastructure Support, Service Desk, Incident Management, ServiceNow, Active Directory. Strong fundamentals and practical project experience matter most. ? What is the salary for this position? Salary Tap to expand + Answer Compensation: ₹6–10 LPA. Final offer depends on skills, experience, and interview performance. ? What is the interview process at Sopra Steria? Interview Tap to expand + Answer Typically: Resume shortlisting → Online test → Technical interview(s) → HR round. ? Is this role remote, hybrid, or onsite? Work Mode Tap to expand + Answer Work mode varies by team. Confirm with HR during recruitment. ? What is the career growth path from this role? Growth Tap to expand + Answer Structured appraisals every 6–12 months. Senior roles accessible within 12–18 months based on performance. ? How do I apply? Application Tap to expand + Answer Apply via the official link in How to Apply section. Highlight: Infrastructure Support, Service Desk, Incident Management, ServiceNow, Active Directory. ? Is there a probation period? Probation Tap to expand + Answer Standard 3–6 months probation. Confirmation follows successful completion. ? How to prepare for the Infrastructure Support Senior Engineer interview? Preparation Tap to expand + Answer (1) Core concepts of Infrastructure Support, Service Desk, Incident Management, ServiceNow, Active Directory, (2) 2–3 project walkthroughs, (3) Problem-solving, (4) Sopra Steria research, (5) Clear communication. ? What is the work culture like at Sopra Steria? Culture Tap to expand + Answer Research on LinkedIn and Glassdoor for authentic employee reviews. NexisGrow.com features only verified employers. 🔗 Explore More on NexisGrow More jobs in Noida Browse all Tech jobs Latest Fresher jobs More jobs at Sopra Steria Work From Home jobs Ready to Apply? Don't Miss This Opportunity! Apply only via the official link. 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