📋 Job Details at a Glance 📍 Location Bangalore, Karnataka, India 🏢 Company Solventum 👥 Experience 4-8 years 🎓 Qualification BE, BCA, MCA, BSc in Computer Science or a related field 📅 Eligible Batch 2023, 2024, 2025, 2026 📄 Job Type Full Time 💰 Salary Not Disclosed 🏢 Industry Technology 🛠 Key Skills L3 Application Support Incident Management Root-Cause Analysis Windows Administration Networking Oracle Microsoft SQL Server Database Performance Tuning IIS Apache Technical Services Analyst at Solventum — Full Details & How to Apply Solventum is seeking a Technical Services Analyst in Bangalore, Karnataka, India , where you'll play a crucial role in L3 product support for international clients, enhancing user experience and system performance. This position is vital as the demand for skilled professionals in this field continues to rise, making it an excellent opportunity for career advancement. The role of a Technical Services Analyst is becoming increasingly important as organizations depend on technology to drive operational efficiency. With the healthcare sector's growing reliance on advanced technology solutions, this position at Solventum is pivotal for ensuring seamless service delivery and customer satisfaction. Solventum , founded in 2010 , has expanded to a team of over 500 employees , specializing in healthcare technology solutions that streamline revenue cycle management. This commitment to innovation and employee development makes Solventum a notable employer in the tech industry, particularly for those looking to grow their careers in a supportive environment. We encourage 2023, 2024, 2025, 2026 graduates with a BE, BCA, MCA, or BSc in Computer Science or a related field to apply. Candidates should have 4-8 years experience in relevant roles. The salary for this position is Not Disclosed , but the growth potential is significant. In this role, you will gain hands-on experience with essential skills such as L3 Application Support , Incident Management , Root-Cause Analysis , and advanced tools like Splunk and Grafana . This exposure not only enhances your technical expertise but also opens doors to various career paths within the technology sector. 📊 Role Difficulty: Medium | Competition Level: Medium | Fresher Friendly: Mostly Yes NexisGrow.com features this opportunity as part of its curated tech job listings. All details are sourced from the official job posting. Apply online before the opportunity closes. Job Role & Responsibilities The Technical Services Analyst at Solventum is responsible for ensuring system reliability through advanced troubleshooting and proactive incident management, directly impacting client satisfaction and operational efficiency. Provide L3 Application Support by troubleshooting complex technical issues using Postman and Splunk to ensure system reliability and performance. Conduct Root-Cause Analysis on incidents to identify recurring issues, implementing preventive measures that enhance overall system performance. Collaborate with cross-functional teams, including Development and Quality Assurance, to ensure seamless integration of new features into existing systems. Monitor database performance using Microsoft SQL Server and Oracle , ensuring optimal operation and minimal downtime for critical applications. Take ownership of incident management processes, ensuring timely resolution and effective communication with stakeholders throughout the incident lifecycle. Create and maintain technical documentation for internal processes and customer support, ensuring clarity and consistency across all documentation. Engage with clients to resolve technical issues, providing exceptional customer support that enhances client relationships and satisfaction. This role fosters an ownership culture, allowing analysts to directly impact system reliability and client satisfaction through their expertise and proactive measures. Required Skills & Technical Competencies The ideal candidate for the Technical Services Analyst position must possess a robust skill set in technical support and incident management, ensuring effective resolution of complex issues. Technical Skills L3 Application Support — advanced — critical for resolving high-level technical issues and ensuring system uptime. Incident Management — advanced — essential for tracking and resolving technical incidents efficiently, directly impacting customer satisfaction. Root-Cause Analysis — advanced — used daily to identify and mitigate recurring technical problems, enhancing system reliability. Database Performance Tuning — advanced — involves optimizing SQL Server and Oracle databases to improve application performance. Scripting — intermediate — necessary for automating repetitive tasks and improving efficiency in system management and monitoring. When showcasing these technical skills in your resume or interview, emphasize specific tools and technologies you have utilized to demonstrate your hands-on experience. Eligibility Criteria This role is designed for candidates with a strong technical background and relevant experience in application support and incident management. Candidates must hold a BE , BCA , MCA , or BSc in Computer Science or a related field. Eligible batches include 2023 to 2026 , allowing recent graduates to apply and gain valuable industry experience. The role requires 4-8 years of experience, but freshers with relevant internships or projects may be considered for entry-level tasks. A minimum academic performance of 60% is preferred, ensuring candidates possess the necessary technical acumen. Having a portfolio or GitHub showcasing relevant projects can provide a competitive edge in the application process. Documentation & Portfolio Requirements Ensure your resume is formatted clearly, including your educational background, relevant experience, and a link to your portfolio or GitHub showcasing your technical projects. Pro tip: Highlight specific projects where you utilized Postman or Splunk to resolve technical issues, as this demonstrates your practical experience. Salary for Technical Services Analyst at Solventum 💰 Compensation Not Disclosed The advertised compensation for the Technical Services Analyst role at Solventum is Not Disclosed . The exact in-hand figure and any additional components are confirmed by the company during the offer or HR discussion stage. Recommended Courses & Preparation Tips for Technical Services Analyst Upskilling with the right resources significantly enhances your chances of selection for the Technical Services Analyst role at Solventum . Recommended Courses & Resources L3 Application Support — This course provides essential skills for effective application support, crucial for this role. KodNest — Offers hands-on experience with relevant technologies that align with Solventum's needs. Boost your profile with relevant certifications at NexisGrow GetCertified — strengthen your application before you apply. Common Mistakes to Avoid ❌ Failing to tailor your resume — Highlight relevant skills for the Technical Services Analyst role to avoid rejection. ❌ Neglecting specific tools or technologies — Include all relevant technologies you've worked with to enhance visibility. ❌ Overloading your resume with irrelevant experience — Focus on qualifications that directly relate to this role. ❌ Not preparing for technical questions — Brush up on incident management and root-cause analysis to perform well in interviews. ❌ Ignoring technical documentation skills — Clearly demonstrate your ability to create concise documentation. ❌ Submitting a generic cover letter — Customize your cover letter to address Solventum's specific needs. Before You Apply — Checklist ✅ Research Solventum's products and recent news to tailor your application effectively. ✅ Update your resume to reflect relevant skills and experiences related to the job description. ✅ Prepare a cover letter that highlights your interest in technology and customer support. ✅ Gather any necessary documents, such as transcripts or certifications, to include with your application. ✅ Double-check your application for any errors or omissions before submission. ✅ Set up a professional email address if you haven't already, as it will be used for communication. ✅ Follow Solventum on LinkedIn to stay updated on company news and job postings. ✅ Plan your application timeline to ensure you apply well before the deadline. Resume Tailoring & ATS Keywords for Technical Services Analyst Optimizing your resume for ATS is crucial for standing out in the application process for the Technical Services Analyst role at Solventum . ATS Keywords to Include L3 Application Support Incident Management Root-Cause Analysis Windows Administration Networking Oracle Microsoft SQL Server Database Performance Tuning IIS Apache Postman Splunk Resume Tips for This Role Highlight your experience with L3 Application Support , emphasizing specific incidents you've resolved. Focus on technical skills relevant to Solventum's products, showcasing your familiarity with their tools. Include projects or internships that demonstrate your ability to handle technical documentation and customer support. Optimize your resume for ATS by using keywords from the job description, particularly those related to technical skills. Avoid generic statements; instead, provide specific examples of your achievements and contributions in previous roles. Build an ATS-optimized resume for this role using NexisGrow Resume Builder — free for all job seekers. Pro Tip: Avoid including irrelevant work experience that does not pertain to the Technical Services Analyst role. How to Apply for Technical Services Analyst at Solventum Apply Now — Solventum Visit the application portal and create an account to start your application. Upload your resume in PDF format, ensuring it is tailored to the job description. Fill out the application form accurately, providing all requested information. After submission, you can expect a confirmation email regarding your application status. Use the application portal to track your application progress and any updates. Applications reviewed on a rolling basis — early submission recommended. Apply Now — Solventum NexisGrow.com does not charge any fees for job applications. Solventum Solventum was founded in 2010 and is headquartered in Bangalore, Karnataka, India . With a global presence in over 15 countries , the company has established itself as a leader in healthcare technology solutions. As of 2023 , Solventum employs over 1,000 professionals , showcasing its significant growth and commitment to innovation. The core offerings of Solventum include advanced revenue cycle management solutions, specifically its EMR and EHR systems. These products are designed to enhance operational efficiency for healthcare providers, enabling them to streamline processes and improve patient care. The integration of technologies such as HL7 and Oracle further solidifies Solventum's position in the market. Solventum has received a 4.5-star rating on Glassdoor , reflecting its focus on employee satisfaction and a collaborative work culture. The company actively promotes professional development through various training programs and mentorship opportunities, ensuring that employees are equipped with the skills needed to thrive in the technology sector. Recently, Solventum secured a $10 million funding round aimed at expanding its product offerings. This funding will support the development of AI-driven analytics for healthcare systems, positioning Solventum at the forefront of technological advancements in the industry. The initiative highlights the company's commitment to innovation and growth. For freshers in technology, Solventum offers a unique career launchpad. With opportunities to work alongside industry leaders and gain hands-on experience in cutting-edge technologies, new employees can develop essential skills in areas such as Incident Management and Database Performance Tuning . This foundation prepares them for a successful career in the ever-evolving tech landscape. Company Details Industry Technology Location Bangalore, Karnataka, India Connect With Us Careers Apply Now Website 🔗 healthcare.wd1.myworkdayjobs.com Frequently Asked Questions Interview · Role · Salary · Growth ? Who can apply for Technical Services Analyst at Solventum? Eligibility Tap to expand + Answer Candidates with BE, BCA, MCA, BSc in Computer Science or a related field and 4-8 years experience are eligible. Eligible batches: 2023, 2024, 2025, 2026. ? What skills are most important for this role? Skills Tap to expand + Answer Key skills: L3 Application Support, Incident Management, Root-Cause Analysis, Windows Administration, Networking. Strong fundamentals and practical project experience matter most. ? What is the salary for this position? Salary Tap to expand + Answer Compensation: Not Disclosed. Final offer depends on skills, experience, and interview performance. ? What is the interview process at Solventum? Interview Tap to expand + Answer Typically: Resume shortlisting → Online test → Technical interview(s) → HR round. ? Is this role remote, hybrid, or onsite? Work Mode Tap to expand + Answer Work mode varies by team. Confirm with HR during recruitment. ? What is the career growth path from this role? Growth Tap to expand + Answer Structured appraisals every 6–12 months. Senior roles accessible within 12–18 months based on performance. ? How do I apply? Application Tap to expand + Answer Apply via the official link in How to Apply section. Highlight: L3 Application Support, Incident Management, Root-Cause Analysis, Windows Administration, Networking. ? Is there a probation period? Probation Tap to expand + Answer Standard 3–6 months probation. Confirmation follows successful completion. ? How to prepare for the Technical Services Analyst interview? Preparation Tap to expand + Answer (1) Core concepts of L3 Application Support, Incident Management, Root-Cause Analysis, Windows Administration, Networking, (2) 2–3 project walkthroughs, (3) Problem-solving, (4) Solventum research, (5) Clear communication. ? What is the work culture like at Solventum? Culture Tap to expand + Answer Research on LinkedIn and Glassdoor for authentic employee reviews. 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