Technical Support Engineer at Salesforce
Salesforce · Hyderabad / Bangalore, India
- Salary: ₹300000 – ₹600000 / per annum
- Experience: 1-4 years
Job Opportunity at Salesforce – Technical Support Engineer Job Details 📍 Location: Hyderabad / Bangalore, India 💼 Role: Technical Support Engineer 🎓 Qualification: Bachelor’s / Master’s in CS, IT, Engineering or related field 📅 Batch Eligible: 2023, 2024, 2025, 2026 👥 Experience: 1-4 years 💰 Salary: 3,00,000 - 6,00,000 (per annum) 🧾 Job Type: Full Time Overview Position: Technical Support Engineer Company: Salesforce Location: Hyderabad / Bangalore, India Job Role & Responsibilities Deliver expert technical support for Salesforce products to enhance customer satisfaction. Diagnose and resolve customer issues promptly, ensuring minimal disruption. Guide customers through cloud environments to optimize their experience. Document solutions and maintain detailed records of customer interactions for future reference. Engage with engineering teams to provide feedback and recommend product enhancements. Required Skills Proven technical problem-solving skills with a focus on customer outcomes. Prior experience in a customer support role, preferably in a tech environment. Knowledge of SaaS applications and their functionalities. Familiarity with cloud computing concepts and environments. Strong verbal and written communication skills to effectively convey technical information. Eligibility Bachelor’s or Master’s degree in Computer Science, Information Technology, Engineering, or a related field. 1-4 years of relevant experience in technical support. Eligible graduation years: 2023, 2024, 2025, 2026. Must be available for full-time employment. Salary & Benefits Salary range: 300,000 - 600,000 per annum Comprehensive health insurance coverage. Programs promoting work-life balance. Opportunities for professional growth and development. How to Apply Visit the application URL provided below. Submit your resume along with a cover letter tailored to the role. Complete any assessments as part of the application process. Apply Here About the Company Salesforce is a prominent technology company specializing in customer relationship management (CRM). The company is dedicated to providing innovative cloud-based solutions that empower businesses. Salesforce fosters a culture of innovation and customer success. 🚀 Apply only via the official link. 👉 Apply Now Naukri ki baat, NexisGrow ke saath.