Support Trainee at Redwood Software

Redwood Software · Hyderabad, Telangana, India

Job Opportunity at Redwood Software – Support Trainee Job Details 📍 Location: Hyderabad, Telangana, India 💼 Role: Support Trainee 🎓 Qualification: CS/IT or related field 📅 Batch Eligible: 2023, 2024, 2025, 2026 👥 Experience: 0-2 years 💰 Salary: 3,00,000 - 5,00,000 (per annum) 🧾 Job Type: Full Time Overview This entry-level position is ideal for recent graduates eager to launch their careers in the technology sector. As a Support Trainee at Redwood Software, you will deliver customer support and technical assistance, gaining valuable experience in a dynamic environment. Job Role & Responsibilities Respond to customer inquiries regarding software functionality and troubleshooting. Provide technical support through phone and email channels. Maintain detailed records of customer interactions and resolutions. Work closely with senior support staff to resolve complex technical issues. Engage in training sessions to continuously improve your technical skills. Required Skills Excellent verbal and written communication skills. Strong analytical and problem-solving capabilities. Basic understanding of computer systems and software. Ability to collaborate effectively within a team. Enthusiasm for learning and adapting to new technologies. Eligibility Bachelor's degree in Computer Science, Information Technology, or a related field. Open to candidates graduating between 2023 and 2026. 0-2 years of relevant experience preferred. Must be available for full-time work. Salary & Benefits The annual salary for this position ranges from 300,000 - 500,000 INR . Additional benefits include: Comprehensive health insurance. Professional development opportunities. Flexible working hours to promote work-life balance. How to Apply To apply for this position, please follow these steps: Visit the application URL provided. Complete the online application form. Upload your resume and cover letter. Apply Here About the Company Redwood Software is a technology solutions provider based in Hyderabad, Telangana, India. The company focuses on innovation and customer satisfaction, offering a supportive environment for career growth. 🚀 Apply only via the official link. 👉 Apply Now Naukri ki baat, NexisGrow ke saath.