📋 Job Details at a Glance 📍 Location Hyderabad, Telangana, India 🏢 Company Qualcomm 👥 Experience 0-2 years 🎓 Qualification Bachelor's Degree in Computer Science, Information Technology, Electronics, or Related Engineering Field 📅 Eligible Batch 2022, 2023, 2024, 2025 📄 Job Type Full Time 💰 Salary ₹5–12 LPA* 🏢 Industry Technology 🛠 Key Skills Technical Support Troubleshooting Customer Service Networking Fundamentals Operating Systems Knowledge Support Engineer at Qualcomm — Full Details & How to Apply Qualcomm is seeking a Support Engineer in Hyderabad, Telangana, India , where freshers can leverage their technical skills to contribute to cutting-edge technology solutions. This role is ideal for those eager to enhance user experience through effective troubleshooting and technical support, making it a key position in the tech industry. The demand for Support Engineer jobs is on the rise as companies like Qualcomm expand their operations in India, particularly in Hyderabad, a burgeoning tech hub. As the industry evolves, the need for skilled professionals who can provide exceptional customer service and technical support is more critical than ever. This role not only addresses that need but also positions you at the forefront of technological advancements. What sets Qualcomm apart as an employer is its focus on innovation and employee development. Founded in 1985 , Qualcomm is a global leader in semiconductor technology, employing over 41,000 individuals worldwide. The company is known for its robust training programs, which equip new hires with the skills necessary to thrive in a competitive landscape. This makes Qualcomm recruitment particularly appealing for fresh graduates. We encourage 2022, 2023, 2024, 2025 graduates with a Bachelor's Degree in Computer Science, Information Technology, Electronics, or Related Engineering Field to apply. Candidates with 0-2 years experience can expect a competitive salary ranging from ₹5–12 LPA* , making this an attractive entry point into the tech industry. In this role, you will work with essential skills such as Technical Support , Troubleshooting , Customer Service , Networking Fundamentals , and Operating Systems Knowledge . The exposure to advanced technologies and tools will not only enhance your skill set but also open doors to future career opportunities in various tech domains. 📊 Role Difficulty: Medium | Competition Level: Medium | Fresher Friendly: Yes NexisGrow.com features this opportunity as part of its curated tech job listings. All details are sourced from the official job posting. Apply online before the opportunity closes. Job Role & Responsibilities The Support Engineer at Qualcomm is essential for delivering high-quality technical assistance, ensuring clients receive effective solutions to their issues through systematic troubleshooting and collaboration. Diagnose and resolve technical issues using JIRA to ensure timely customer support, enhancing overall client satisfaction. Utilize networking fundamentals to assist clients in configuring and troubleshooting network-related problems, ensuring seamless connectivity. Collaborate with cross-functional teams, including software development and product management, to enhance product functionality and address client needs. Monitor and report on customer support metrics to identify trends and improve service quality, driving continuous improvement. Take initiative in developing documentation for common issues and solutions, streamlining the support process and enhancing knowledge sharing. Communicate effectively with clients to gather information on issues and provide clear solutions, fostering strong client relationships. Engage in problem-solving sessions with clients to understand their needs and provide tailored support, ensuring effective resolution. Owning this role means directly impacting client satisfaction and contributing to the overall success of Qualcomm through dedicated support and innovative solutions. Required Skills & Technical Competencies The ideal candidate for the Support Engineer role must possess a strong technical skill set to effectively address client issues and enhance service delivery. Technical Skills Technical Support — entry — essential for troubleshooting customer issues, requiring a foundational understanding of software and hardware. Troubleshooting — entry — critical for diagnosing problems effectively, focusing on systematic problem-solving techniques. Customer Service — entry — vital for maintaining positive client relationships, emphasizing communication and empathy in interactions. Networking Fundamentals — entry — necessary for understanding network configurations and issues, with practical applications in daily tasks. Operating Systems Knowledge — entry — important for supporting various platforms, including Windows and Linux , which are commonly used by clients. When showcasing these technical skills in your resume or interview, emphasize specific experiences and tools used to demonstrate your proficiency and readiness for the role. Eligibility Criteria This role is designed for recent graduates seeking to launch their careers in technical support within a leading technology company. Candidates must hold a Bachelor's Degree in Computer Science , Information Technology , Electronics , or a related engineering field. Eligible batches include 2022 , 2023 , 2024 , and 2025 graduates, ensuring fresh talent is welcomed. The role is open to freshers with 0-2 years of experience, providing a clear entry point for recent graduates. A minimum academic performance of 60% is preferred, reflecting the company's commitment to high-achieving candidates. Having a portfolio or GitHub showcasing relevant projects or internships can significantly enhance a candidate's application. Documentation & Portfolio Requirements Ensure your resume is clear and concise, including relevant coursework, projects, and internships that demonstrate your technical skills and experiences. Pro tip: Highlight any hands-on experience with troubleshooting tools or customer service scenarios to stand out in your application for this role. Salary for Support Engineer at Qualcomm 💰 Compensation ₹5–12 LPA* The advertised compensation for the Support Engineer role at Qualcomm is ₹5–12 LPA* . The exact in-hand figure and any additional components are confirmed by the company during the offer or HR discussion stage. Recommended Courses & Preparation Tips for Support Engineer Upskilling with the right resources significantly enhances your chances of selection for the Support Engineer role at Qualcomm . Recommended Courses & Resources Technical Support — This course covers essential troubleshooting techniques crucial for the role. KodNest — Gain hands-on experience in networking fundamentals and operating systems. Boost your profile with relevant certifications at NexisGrow GetCertified — strengthen your application before you apply. Common Mistakes to Avoid ❌ Failing to tailor the resume — Highlight relevant skills for the Support Engineer role. ❌ Neglecting specific technical tools — Include experience with tools mentioned in the job description. ❌ Overlooking communication skills — Ensure clarity in your resume and during interviews. ❌ Submitting a generic cover letter — Personalize it to address Qualcomm's specific needs. ❌ Not preparing for technical questions — Review troubleshooting and networking fundamentals. ❌ Ignoring application deadlines — Follow application instructions carefully to avoid missed opportunities. Before You Apply — Checklist ✅ Research Qualcomm's recent projects and initiatives to tailor your application effectively. ✅ Update your resume to reflect relevant skills and experiences that align with the job description. ✅ Prepare a cover letter that specifically addresses why you want to work at Qualcomm as a Support Engineer. ✅ Gather any necessary documents, such as transcripts or certificates, to support your application. ✅ Review your online presence, including LinkedIn, to ensure it reflects your professional qualifications. ✅ Practice common interview questions related to technical support and customer service. ✅ Set reminders for application deadlines to ensure timely submission. ✅ Follow up on your application status through the appropriate channels after submission. Resume Tailoring & ATS Keywords for Support Engineer Optimizing your resume for ATS is crucial for securing an interview for the Support Engineer role at Qualcomm . ATS Keywords to Include Support Engineer Technical Support Troubleshooting Customer Service Networking Fundamentals Operating Systems Problem-Solving Documentation Collaboration Metrics Initiative Communication Resume Tips for This Role Highlight relevant technical skills and projects that demonstrate your ability to troubleshoot and provide support. Emphasize customer service experience or internships that showcase your ability to communicate effectively with clients. Include any technical projects or contributions on GitHub that relate to the skills required for this role. Optimize your resume for ATS by including keywords from the job description, particularly technical terms. Avoid including unrelated work experience or skills that do not pertain to the role of a Support Engineer. Build an ATS-optimized resume for this role using NexisGrow Resume Builder — free for all job seekers. Pro Tip: Avoid including generic skills or experiences that do not directly relate to the Support Engineer position. How to Apply for Support Engineer at Qualcomm Apply Now — Qualcomm Visit the Qualcomm careers page and locate the Support Engineer job listing. Prepare your resume in PDF format, ensuring it highlights relevant skills and experiences. Fill out the application form accurately, paying attention to details. After submission, expect a confirmation email and keep an eye on your inbox for further communication. You can track your application status through the Qualcomm careers portal. Applications reviewed on rolling basis — early submission recommended. Apply Now — Qualcomm NexisGrow.com does not charge any fees for job applications. Qualcomm Qualcomm was founded in 1985 and is headquartered in San Diego, California . With a significant global presence, the company operates in over 30 countries , including a major facility in Hyderabad, Telangana, India . This extensive footprint allows Qualcomm to leverage diverse talent and resources to drive innovation in the technology sector. Qualcomm is best known for its cutting-edge products, particularly the Snapdragon processors , which power a vast majority of smartphones worldwide. Additionally, the company offers a range of services, including 5G technology and IoT solutions , that are integral to modern connectivity and smart device functionality. The workplace culture at Qualcomm has garnered numerous accolades, including a 4.4 rating on Glassdoor . This recognition highlights the company’s focus on employee satisfaction and development, with programs designed to foster growth and collaboration among its over 45,000 employees . Recently, Qualcomm announced a substantial $1 billion investment in India aimed at expanding its R&D capabilities. This initiative underscores the company's commitment to innovation and growth in the region, positioning Qualcomm as a leader in technological advancements. Starting a career at Qualcomm offers freshers in technology a unique opportunity to work with cutting-edge products and technologies. The company’s emphasis on innovation and employee development provides a solid foundation for career growth within a globally recognized firm. Company Details Industry Technology Location Hyderabad, Telangana, India Connect With Us Careers Apply Now Website 🔗 careers.qualcomm.com Frequently Asked Questions Interview · Role · Salary · Growth ? Who can apply for Support Engineer at Qualcomm? Eligibility Tap to expand + Answer Candidates with Bachelor's Degree in Computer Science, Information Technology, Electronics, or Related Engineering Field and 0-2 years experience are eligible. Eligible batches: 2022, 2023, 2024, 2025. ? What skills are most important for this role? Skills Tap to expand + Answer Key skills: Technical Support, Troubleshooting, Customer Service, Networking Fundamentals, Operating Systems Knowledge. Strong fundamentals and practical project experience matter most. ? What is the salary for this position? Salary Tap to expand + Answer Compensation: ₹5–12 LPA*. Final offer depends on skills, experience, and interview performance. ? What is the interview process at Qualcomm? Interview Tap to expand + Answer Typically: Resume shortlisting → Online test → Technical interview(s) → HR round. ? Is this role remote, hybrid, or onsite? Work Mode Tap to expand + Answer Work mode varies by team. Confirm with HR during recruitment. ? What is the career growth path from this role? Growth Tap to expand + Answer Structured appraisals every 6–12 months. Senior roles accessible within 12–18 months based on performance. ? How do I apply? Application Tap to expand + Answer Apply via the official link in How to Apply section. Highlight: Technical Support, Troubleshooting, Customer Service, Networking Fundamentals, Operating Systems Knowledge. ? Is there a probation period? Probation Tap to expand + Answer Standard 3–6 months probation. Confirmation follows successful completion. ? How to prepare for the Support Engineer interview? Preparation Tap to expand + Answer (1) Core concepts of Technical Support, Troubleshooting, Customer Service, Networking Fundamentals, Operating Systems Knowledge, (2) 2–3 project walkthroughs, (3) Problem-solving, (4) Qualcomm research, (5) Clear communication. ? What is the work culture like at Qualcomm? Culture Tap to expand + Answer Research on LinkedIn and Glassdoor for authentic employee reviews. NexisGrow.com features only verified employers. 🔗 Explore More on NexisGrow More jobs in Hyderabad Browse all Tech jobs More jobs at Qualcomm Work From Home jobs Ready to Apply? Don't Miss This Opportunity! Apply only via the official link. NexisGrow.com charges zero application fees. 👉 Apply Now — Official Link NexisGrow.com does not charge any application or registration fees. Beware of fraudulent offers. Naukri ki baat, NexisGrow ke saath • NexisGrow.com