📋 Job Details at a Glance 📍 Location Bengaluru, Karnataka, India 🏢 Company Oracle 👥 Experience 0-2 years 🎓 Qualification Bachelor's Degree 📅 Eligible Batch 2022, 2023, 2024, 2025 📄 Job Type Full Time 💰 Salary ₹7–12 LPA 🏢 Industry Technology 🛠 Key Skills Java SQL Linux Cloud Support Engineer 1 at Oracle — Full Details & How to Apply Oracle is looking for fresh talent as a Support Engineer 1 in Bengaluru, Karnataka, India , offering a competitive salary of ₹7–12 LPA . This role is a gateway to advanced Oracle technologies and AI-powered support tools, making it an ideal starting point for aspiring tech professionals. The demand for support engineers is rising as companies increasingly adopt cloud technologies, making this Support Engineer 1 role crucial for Oracle's service delivery. As organizations transition to cloud-based solutions, the need for skilled professionals to troubleshoot and resolve technical issues has never been more significant. This position allows you to be at the forefront of this transformation. Founded in 1977 , Oracle has over 135,000 employees globally and is a leader in database software and cloud solutions. The company’s focus on innovation and customer satisfaction sets it apart as an employer. Working at Oracle means being part of a culture that values collaboration and continuous learning, especially in a role that directly enhances customer experiences. This opportunity is perfect for 2022, 2023, 2024, 2025 graduates with a Bachelor's Degree and 0-2 years experience . With a salary range of ₹7–12 LPA , this position not only offers financial benefits but also a chance to grow within a renowned tech giant. In this role, you will gain hands-on experience with essential skills such as Java , SQL , Linux , and Cloud technologies. This exposure will open doors to various career paths within the tech industry, allowing you to progress into more advanced roles as you build your expertise and network within Oracle . 📊 Role Difficulty: Medium | Competition Level: Medium | Fresher Friendly: Yes NexisGrow.com features this opportunity as part of its curated tech job listings. All details are sourced from the official job posting. Apply online before the opportunity closes. Job Role & Responsibilities The core mission of the Support Engineer 1 at Oracle is to deliver exceptional technical support, ensuring customer satisfaction through effective problem-solving and product enhancement. Diagnose customer issues using SQL to ensure timely resolution and enhance service delivery. Utilize Linux systems to troubleshoot operational issues within Oracle 's software products, ensuring optimal performance. Collaborate with the development team to relay customer feedback, improving product functionality and user experience. Monitor system performance metrics to proactively identify and address potential issues, ensuring system reliability. Take ownership of customer queries, ensuring they are resolved efficiently and effectively using Java for troubleshooting. Document technical solutions and customer interactions to enhance the knowledge base, contributing to team efficiency. Assist clients in navigating Oracle 's cloud services, providing clear guidance and support to enhance user experience. This role fosters an ownership culture, allowing you to directly impact customer satisfaction and product improvement through your contributions. Required Skills & Technical Competencies The skill profile for the Support Engineer 1 role at Oracle emphasizes a blend of technical and soft skills essential for effective customer support. Technical Skills Java — entry — essential for troubleshooting and developing solutions for Oracle 's software products. SQL — entry — used daily for querying databases to resolve customer issues and improve service delivery. Linux — entry — familiarity is necessary for managing and troubleshooting server-side issues effectively. Cloud — entry — understanding of cloud technologies is crucial for supporting Oracle 's cloud services. Soft Skills & Professional Competencies Strong communication skills — vital for effectively interacting with customers and cross-functional teams. Problem-solving ability — essential for diagnosing and resolving technical issues efficiently. Attention to detail — important for documenting technical solutions and customer interactions accurately. Customer-oriented mindset — crucial for ensuring customer satisfaction and enhancing user experience. Good to Have (Bonus Skills) Familiarity with Oracle 's cloud services — enhances ability to support clients effectively. Knowledge of AI technologies — can improve troubleshooting processes and customer interactions. Experience with customer support tools — streamlines issue resolution and enhances customer satisfaction. When showcasing these skills in your resume or interview, emphasize specific examples of how you have applied them in real-world scenarios. Eligibility Criteria This role is designed for recent graduates eager to start their careers in technical support within the technology industry. Bachelor's Degree in Computer Science, Information Technology, or related fields is preferred for technical relevance. Eligible batches include 2022, 2023, 2024, and 2025 , allowing fresh graduates to apply. No prior experience is required, making this role ideal for freshers eager to start their careers. A minimum academic performance of 60% is preferred to ensure a strong foundational knowledge. Internships or projects related to Java , SQL , or cloud technologies will be advantageous. Documentation & Portfolio Requirements Ensure your resume is clear and concise, highlighting relevant skills and experiences, including any projects or internships related to the required technologies. Pro tip: Tailor your application to emphasize your familiarity with Oracle 's products and your problem-solving experiences. Salary for Support Engineer 1 at Oracle 💰 Compensation ₹7–12 LPA The advertised compensation for the Support Engineer 1 role at Oracle is ₹7–12 LPA . The exact in-hand figure and any additional components are confirmed by the company during the offer or HR discussion stage. Selection Process at Oracle Oracle's hiring process for the Support Engineer 1 role emphasizes a blend of technical proficiency and cultural fit, ensuring candidates are well-prepared for the challenges ahead. 1 Online Aptitude Test — 60 minutes, assessing logical reasoning and basic programming skills. 2 Technical Interview — focuses on Java, SQL, Linux, and cloud concepts, testing practical knowledge. 3 Behavioral Interview — evaluates problem-solving abilities and cultural fit through situational questions. 4 HR Interview — discusses salary expectations and company culture, typically within a week of the last round. Topic-wise Preparation Guide Round 1: Online Aptitude Test Logical Reasoning — essential for problem-solving in technical scenarios. — Khan Academy Basic Programming Concepts — foundational knowledge in Java. — Khan Academy Data Structures — understanding of how data is organized and manipulated. — GeeksForGeeks SQL Queries — practical application in database management. — HackerRank Round 2: Technical Interview Java Basics — focus on syntax, OOP concepts, and error handling. — Udemy SQL Queries — depth in writing complex queries and understanding database design. — LeetCode Linux Commands — familiarity with command-line operations and file management. — W3Schools Cloud Fundamentals — understanding of cloud architecture and services. — Coursera Troubleshooting Techniques — practical approaches to resolving technical issues. — YouTube Round 3: Behavioral Interview Behavioral Questions — using the STAR method to articulate past experiences. — MindTools Team Collaboration — examples of working effectively in teams. — freeCodeCamp Technical Deep-Dive — specific scenarios related to support engineering. — GeeksForGeeks Timeline & Expectations The typical timeline from application to offer can range from 2 to 4 weeks , depending on the number of candidates and interview schedules. Prepare thoroughly for each round, as Oracle values both technical skills and cultural fit in their candidates. Expected Interview Questions for Support Engineer 1 at Oracle These questions are based on the role's actual tech stack and responsibilities. Technical Questions Explain the difference between a class and an object in Java. How do you write a SQL query to find duplicate records? What are the basic commands used in Linux for file management? Describe the concept of cloud computing and its benefits. How would you troubleshoot a performance issue in a database? What is the role of an API in cloud services? Behavioral Questions Describe a time you faced a technical challenge and how you resolved it. How do you prioritize tasks when faced with multiple deadlines? Give an example of how you worked in a team to achieve a goal. What motivates you to learn new technologies? Role-Specific Questions What steps would you take to assist a customer facing a technical issue? How do you ensure clear communication with clients during support interactions? What tools would you use to document customer interactions and solutions? Structure your answers using the STAR method to clearly convey your experiences and problem-solving abilities. Resume Tailoring & ATS Keywords for Support Engineer 1 Optimizing your resume for ATS is crucial for standing out in the application process for this role. ATS Keywords to Include Support Engineer Java SQL Linux Cloud Troubleshooting Customer Support Technical Skills Problem Solving Communication Freshers Oracle Resume Tips for This Role Highlight relevant coursework or projects related to Java and SQL. Emphasize any internships or practical experience in tech support. Include a portfolio link showcasing projects or coding samples. Optimize for ATS by using keywords from the job description. Avoid including unrelated work experience that does not demonstrate relevant skills. Build an ATS-optimized resume for this role using NexisGrow Resume Builder — free for all job seekers. Do not include irrelevant work experience that does not demonstrate your technical capabilities. 7-Day Preparation Roadmap for Support Engineer 1 Interview This roadmap is tailored to the JD requirements and focuses on essential skills. Day 1-2: Study Java fundamentals using Oracle's Java tutorials. Day 3-4: Practice SQL queries on platforms like LeetCode or HackerRank. Day 5-6: Familiarize yourself with Linux commands through online resources. Day 7: Conduct a mock interview focusing on behavioral and technical questions. Recommended Resources Khan Academy GeeksForGeeks LeetCode Udemy Boost your profile with relevant certifications at NexisGrow GetCertified — strengthen your application before you apply. Common Mistakes to Avoid ❌ Neglecting to tailor the resume to highlight relevant skills — fix by aligning with the job description. ❌ Underestimating the importance of soft skills in technical roles — emphasize communication abilities. ❌ Failing to prepare for behavioral questions — practice using the STAR method. ❌ Ignoring the company culture — research Oracle's values and align your answers accordingly. ❌ Not following up after interviews — always send a thank-you email to express appreciation. ❌ Overlooking the importance of practical skills — engage in hands-on projects to demonstrate capability. Before You Apply — Checklist ✅ Review the job description thoroughly to understand requirements. ✅ Update your resume to reflect relevant skills and experiences. ✅ Prepare a cover letter tailored to Oracle and the specific role. ✅ Practice common interview questions and technical skills. ✅ Gather references who can vouch for your technical and soft skills. ✅ Ensure your LinkedIn profile is up-to-date and professional. ✅ Submit your application before the deadline. ✅ Track your application status and prepare for follow-up. About Oracle Oracle was founded in 1977 and is headquartered in Austin, Texas . With a significant presence in Bengaluru, Karnataka , Oracle employs thousands in India and serves over 430,000 customers worldwide . This extensive global footprint underscores Oracle's influence in the technology sector. Oracle is known for its robust database management systems , innovative cloud solutions , and comprehensive enterprise software products . Key offerings include Oracle Cloud Infrastructure and Oracle Autonomous Database , which are pivotal in driving digital transformation for businesses across various industries. The company culture at Oracle emphasizes innovation and employee development. It has consistently received high ratings on platforms like Glassdoor, reflecting its commitment to fostering a supportive workplace. Oracle's employee programs, including mentorship initiatives, have earned accolades for promoting professional growth. Recently, Oracle announced a significant investment in cloud infrastructure in India , aiming to enhance its service offerings in the region. This initiative is part of a broader strategy to expand its technological capabilities and meet the growing demand for cloud services. Oracle provides a strong foundation for freshers in technology, offering extensive mentorship and training programs. These initiatives can lead to diverse career paths, including roles in cloud computing and software development, making Oracle an ideal launchpad for aspiring tech professionals. Why Join Oracle as Support Engineer 1? Joining Oracle as a Support Engineer 1 offers a unique opportunity to work with cutting-edge technology and gain invaluable experience in the tech industry. Hands-on Experience with OCI — work directly with Oracle Cloud Infrastructure , a leading platform in cloud computing. AI-Powered Support Tools — gain proficiency in advanced tools that enhance troubleshooting efficiency and customer satisfaction. Career Advancement Opportunities — after 1-2 years, potential paths include roles like Cloud Support Engineer or Technical Consultant within Oracle. Collaborative Culture — Oracle fosters a supportive environment that emphasizes teamwork and innovation, ideal for freshers. Vibrant Bengaluru Ecosystem — enjoy a rich cultural scene and numerous networking opportunities in one of India's tech hubs. According to NexisGrow.com, starting your career at Oracle as a Support Engineer 1 positions you at the forefront of technological advancements, paving the way for future growth in the tech industry. Frequently Asked Questions Interview · Role · Salary · Growth ? Who can apply for Support Engineer 1 at Oracle? Eligibility Tap to expand + Answer Candidates with Bachelor's Degree and 0-2 years experience are eligible. Eligible batches: 2022, 2023, 2024, 2025. ? What skills are most important for this role? Skills Tap to expand + Answer Key skills: Java, SQL, Linux, Cloud. Strong fundamentals and practical project experience matter most. ? What is the salary for this position? Salary Tap to expand + Answer Compensation: ₹7–12 LPA. Final offer depends on skills, experience, and interview performance. ? What is the interview process at Oracle? Interview Tap to expand + Answer Typically: Resume shortlisting → Online test → Technical interview(s) → HR round. ? Is this role remote, hybrid, or onsite? Work Mode Tap to expand + Answer Work mode varies by team. Confirm with HR during recruitment. ? What is the career growth path from this role? Growth Tap to expand + Answer Structured appraisals every 6–12 months. Senior roles accessible within 12–18 months based on performance. ? How do I apply? Application Tap to expand + Answer Apply via the official link in How to Apply section. Highlight: Java, SQL, Linux, Cloud. ? Is there a probation period? Probation Tap to expand + Answer Standard 3–6 months probation. Confirmation follows successful completion. ? How to prepare for the Support Engineer 1 interview? Preparation Tap to expand + Answer (1) Core concepts of Java, SQL, Linux, Cloud, (2) 2–3 project walkthroughs, (3) Problem-solving, (4) Oracle research, (5) Clear communication. ? What is the work culture like at Oracle? Culture Tap to expand + Answer Research on LinkedIn and Glassdoor for authentic employee reviews. NexisGrow.com features only verified employers. 🔗 Explore More on NexisGrow More jobs in Bengaluru Browse all Tech jobs More jobs at Oracle Work From Home jobs Ready to Apply? Don't Miss This Opportunity! Apply only via the official link. NexisGrow.com charges zero application fees. 👉 Apply Now — Official Link NexisGrow.com does not charge any application or registration fees. Beware of fraudulent offers. Naukri ki baat, NexisGrow ke saath • NexisGrow.com