📋 Job Details at a Glance 📍 Location Bengaluru, Karnataka, India 🏢 Company NTT DATA 👥 Experience Fresher 🎓 Qualification Bachelor's Degree in Engineering / IT or related field 📅 Eligible Batch 2024, 2025, 2026 📄 Job Type Full Time 💰 Salary ₹3.5–6 LPA* 🏢 Industry Technology 🛠 Key Skills Windows Linux Networking IT Support Troubleshooting Customer Service MS Engineer (L1) at NTT DATA — Full Details & How to Apply NTT DATA is seeking fresh talent for the MS Engineer (L1) role in Bengaluru, Karnataka, India , offering a competitive salary of ₹3.5–6 LPA* for entry-level candidates. This position is an excellent opportunity for those looking to launch their careers in IT support and infrastructure management. The demand for MS Engineer (L1) jobs is surging as companies increasingly rely on skilled engineers to manage complex IT infrastructures. With the rise of digital transformation, the need for proficient IT support roles has never been more critical. This role at NTT DATA places you at the forefront of this trend, allowing you to contribute to essential operations that keep businesses running smoothly. NTT DATA is a leader in IT services and consulting, boasting over 130,000 employees globally since its founding in 1988 . The company’s commitment to innovation and employee development makes it an ideal workplace for aspiring engineers. Joining NTT DATA means being part of a culture that values growth and excellence, providing a solid foundation for your career. This role is perfect for 2024, 2025, 2026 graduates with a Bachelor's Degree in Engineering / IT or related field . As a fresher, you will gain invaluable experience while earning a competitive salary of ₹3.5–6 LPA* . If you are eager to start your career in technology, this is the opportunity for you. In this position, you will work with essential skills such as Windows , Linux , Networking , IT Support , Troubleshooting , and Customer Service . This hands-on experience will not only set you apart from your peers but also open doors to advanced roles in IT management and support, paving the way for a successful career trajectory. 📊 Role Difficulty: Medium | Competition Level: Medium | Fresher Friendly: Yes NexisGrow.com features this opportunity as part of its curated tech job listings. All details are sourced from the official job posting. Apply online before the opportunity closes. Job Role & Responsibilities The core mission of the MS Engineer (L1) role at NTT DATA is to deliver exceptional technical support, ensuring user issues are resolved efficiently using various IT tools and systems. Diagnose and resolve user issues through ticketing systems like ServiceNow , ensuring timely responses and resolutions. Utilize Windows and Linux operating systems to monitor and troubleshoot IT infrastructure effectively. Collaborate with cross-functional teams, including network engineers, to address complex technical challenges. Track and report performance metrics to enhance service delivery and reduce incident resolution times. Take ownership of user incidents, ensuring consistent follow-up and resolution to maintain high service standards. Document technical processes and solutions for future reference, aiding in training and knowledge sharing. Engage directly with clients to understand their IT needs, providing tailored support and solutions. This role fosters a culture of ownership, allowing you to make a direct impact on user satisfaction and operational efficiency. Required Skills & Technical Competencies The MS Engineer (L1) position requires a robust skill profile, focusing on both technical and interpersonal abilities essential for effective IT support. Technical Skills Windows — entry — essential for managing user environments and troubleshooting issues effectively. Linux — entry — practical knowledge is crucial for maintaining server environments and understanding system operations. Networking — entry — foundational understanding of TCP/IP and DNS is necessary for effective troubleshooting. IT Support — entry — experience with ticketing systems like ServiceNow or Jira is advantageous for managing user requests. Customer Service — entry — strong communication skills are vital for interacting with clients and resolving their issues efficiently. Soft Skills & Professional Competencies Effective communication — crucial for conveying technical information clearly to clients. Problem-solving — necessary for diagnosing and resolving user issues promptly. Attention to detail — important for documenting processes and ensuring accuracy in troubleshooting. Time management — essential for prioritizing tasks and meeting service level agreements. Good to Have (Bonus Skills) Knowledge of cloud services like AWS or Azure can enhance your role in IT support. Familiarity with scripting languages such as Python can automate routine tasks. Certifications like CompTIA A+ or Network+ can provide a competitive edge in the selection process. When showcasing these skills in your resume or interview, emphasize practical experiences and specific tools you have used in relevant projects or internships. Eligibility Criteria This role is designed for recent graduates with a strong technical foundation, eager to start their careers in IT support. Candidates must hold a Bachelor's degree in Engineering, IT, or related fields. Eligible batches include 2024 , 2025 , and 2026 , allowing recent graduates to apply. No prior experience is required, making this role ideal for freshers. A minimum academic performance of 60% is preferred to ensure a solid understanding of technical concepts. Internships or projects related to IT support can provide an advantage during the selection process. Documentation & Portfolio Requirements Submit your resume in a clear format, including your educational background, relevant skills, and any internships or projects related to IT support. Pro tip: Highlight any hands-on experience with Windows or Linux systems in your application to stand out. Salary for MS Engineer (L1) at NTT DATA 💰 Compensation ₹3.5–6 LPA* The advertised compensation for the MS Engineer (L1) role at NTT DATA is ₹3.5–6 LPA* . The exact in-hand figure and any additional components are confirmed by the company during the offer or HR discussion stage. Selection Process at NTT DATA The selection process for the MS Engineer (L1) role is designed to assess both technical skills and cultural fit within the company. 1 Online Aptitude Test — 60 minutes, assessing logical reasoning and technical knowledge. 2 Technical Interview — focuses on Windows/Linux systems, networking concepts, and troubleshooting techniques. 3 Behavioral Interview — evaluates problem-solving skills and cultural fit through situational questions. 4 HR Interview — discusses salary expectations and offers a timeline for the final decision. Topic-wise Preparation Guide Round 1: Online Aptitude Test Logical Reasoning — critical for problem-solving in IT support — Khan Academy Basic Mathematics — essential for analytical tasks — Khan Academy Technical Knowledge — foundational concepts in IT support — GeeksForGeeks Time Management — strategies for efficient task handling — MindTools Round 2: Technical Interview Windows Operating System — in-depth knowledge of features and troubleshooting — W3Schools Linux Commands — familiarity with command-line operations — GeeksForGeeks Networking Basics — understanding of IP addressing and protocols — GeeksForGeeks Troubleshooting Techniques — methods for diagnosing and resolving issues — HackerRank Customer Service Scenarios — handling user queries effectively — freeCodeCamp Round 3: Behavioral Interview Behavioral Questions — using the STAR method to articulate experiences — MindTools Team Collaboration — examples of working effectively in teams — YouTube Technical Deep-Dive — discussing specific technical challenges faced — GeeksForGeeks Timeline & Expectations The application to offer timeline typically spans 3-4 weeks , allowing for thorough evaluations at each stage. Prepare thoroughly for each round, as NTT DATA values both technical proficiency and cultural alignment. Expected Interview Questions for MS Engineer (L1) at NTT DATA These questions are based on the role's actual tech stack and responsibilities. Technical Questions Explain the difference between TCP and UDP . How do you troubleshoot a Windows system that won't boot? What is the purpose of DNS in networking? Describe the process of resolving a network connectivity issue. What commands would you use to check system performance in Linux ? How do you handle a difficult customer issue? Behavioral Questions Describe a time you solved a problem under pressure. How do you prioritize tasks when faced with multiple issues? Can you give an example of a successful team project? What would you do if you didn't know the answer to a technical question? Role-Specific Questions What are the key responsibilities of an MS Engineer (L1) ? How would you approach monitoring IT infrastructure? What tools do you think are essential for this role? Structure your answers using the STAR method to clearly demonstrate your thought process and problem-solving abilities. Resume Tailoring & ATS Keywords for MS Engineer (L1) Optimizing your resume for ATS is crucial for standing out in the application process. ATS Keywords to Include MS Engineer L1 Support Windows Linux Networking IT Support Troubleshooting Customer Service Technical Support Incident Resolution Problem-Solving Documentation Resume Tips for This Role Highlight relevant coursework or projects related to IT support. Emphasize any internships or practical experiences in technology. Include specific technical skills mentioned in the job description. Optimize for ATS by using keywords from the job listing. Avoid including unrelated work experience that doesn't showcase relevant skills. Build an ATS-optimized resume for this role using NexisGrow Resume Builder — free for all job seekers. Do not include unrelated work experience that may dilute your qualifications for this role. About NTT DATA Founded in 1988 , NTT DATA is headquartered in Tokyo, Japan and operates in over 50 countries . With a workforce of more than 130,000 employees , the company has established a significant global footprint, providing IT services that cater to diverse industries. NTT DATA specializes in a variety of IT services, including cloud solutions , application services , and business process outsourcing . Their innovative offerings, such as NTT DATA Cloud and NTT DATA Application Services , are designed to meet the evolving needs of businesses worldwide. The company has been recognized for its inclusive culture, earning a 4.1 rating on Glassdoor . Employee satisfaction is a priority, with numerous programs aimed at professional development, including mentorship initiatives and training workshops that foster a supportive work environment. Recently, NTT DATA announced a strategic partnership with leading cloud providers, enhancing its service offerings in cloud computing . This initiative is part of their ongoing commitment to innovation and expansion in the technology sector. Joining NTT DATA as a fresher provides a robust foundation for a career in technology. The company offers extensive training programs and mentorship opportunities, ensuring that new employees are well-equipped to navigate the complexities of the IT landscape. Why Join NTT DATA as MS Engineer (L1)? As an MS Engineer (L1) at NTT DATA , you will gain hands-on experience in troubleshooting both Windows and Linux environments, essential for a successful career in IT support. Expertise in Troubleshooting — Develop critical skills in resolving issues across Windows and Linux platforms, enhancing your technical proficiency. Networking Fundamentals — Learn the essentials of networking, vital for managing complex IT infrastructures effectively. Career Advancement — After 1-2 years, transition into roles such as Systems Administrator or Network Engineer , broadening your career prospects. Collaborative Culture — Engage in a work environment that promotes knowledge sharing and teamwork, fostering personal and professional growth. Bengaluru Lifestyle — Enjoy a vibrant lifestyle in Bengaluru , which offers a lower cost of living compared to other tech hubs, along with potential hybrid work arrangements. According to NexisGrow.com, the role of MS Engineer (L1) at NTT DATA provides a solid entry point into the technology sector, with ample opportunities for skill development and career progression. Frequently Asked Questions Interview · Role · Salary · Growth ? Who can apply for MS Engineer (L1) at NTT DATA? Eligibility Tap to expand + Answer Candidates with Bachelor's Degree in Engineering / IT or related field and Fresher experience are eligible. Eligible batches: 2024, 2025, 2026. ? What skills are most important for this role? Skills Tap to expand + Answer Key skills: Windows, Linux, Networking, IT Support, Troubleshooting. Strong fundamentals and practical project experience matter most. ? What is the salary for this position? Salary Tap to expand + Answer Compensation: ₹3.5–6 LPA*. Final offer depends on skills, experience, and interview performance. ? What is the interview process at NTT DATA? Interview Tap to expand + Answer Typically: Resume shortlisting → Online test → Technical interview(s) → HR round. ? Is this role remote, hybrid, or onsite? Work Mode Tap to expand + Answer Work mode varies by team. Confirm with HR during recruitment. ? What is the career growth path from this role? Growth Tap to expand + Answer Structured appraisals every 6–12 months. Senior roles accessible within 12–18 months based on performance. ? How do I apply? Application Tap to expand + Answer Apply via the official link in How to Apply section. Highlight: Windows, Linux, Networking, IT Support, Troubleshooting. ? Is there a probation period? Probation Tap to expand + Answer Standard 3–6 months probation. Confirmation follows successful completion. ? How to prepare for the MS Engineer (L1) interview? Preparation Tap to expand + Answer (1) Core concepts of Windows, Linux, Networking, IT Support, Troubleshooting, (2) 2–3 project walkthroughs, (3) Problem-solving, (4) NTT DATA research, (5) Clear communication. ? What is the work culture like at NTT DATA? Culture Tap to expand + Answer Research on LinkedIn and Glassdoor for authentic employee reviews. NexisGrow.com features only verified employers. 🔗 Explore More on NexisGrow More jobs in Bengaluru Browse all Tech jobs Latest Fresher jobs More jobs at NTT DATA Work From Home jobs Ready to Apply? Don't Miss This Opportunity! Apply only via the official link. NexisGrow.com charges zero application fees. 👉 Apply Now — Official Link NexisGrow.com does not charge any application or registration fees. Beware of fraudulent offers. 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