📋 Job Details at a Glance 📍 Location Chennai, Tamil Nadu, India 🏢 Company NTT DATA 👥 Experience 0-3 years 🎓 Qualification Graduate or Postgraduate degree in Commerce, Business Administration, Banking, Finance, or a related discipline 📅 Eligible Batch 2022, 2023, 2024, 2025 📄 Job Type Full Time 💰 Salary ₹3.5 – ₹5.5 LPA 🏢 Industry Technology 🛠 Key Skills Problem Solving Communication Skills Basic Computer Knowledge SQL Python Banking Operations Senior Representative at NTT DATA — Full Details & How to Apply NTT DATA is seeking a Banking Operations Senior Representative in Chennai, Tamil Nadu, India , where freshers can kickstart their careers in a leading technology firm with a competitive salary of ₹3.5 – ₹5.5 LPA . This role offers a unique opportunity to gain hands-on experience in a tech-driven environment, essential for those looking to excel in banking operations. The banking operations sector is rapidly evolving due to technology integration, making the Banking Operations Senior Representative role crucial for freshers. As companies like NTT DATA expand their services, the demand for skilled professionals who can navigate this landscape is increasing. This position allows you to be at the forefront of these changes, ensuring efficient processing of banking requests and enhancing customer satisfaction. NTT DATA , founded in 1988 , employs over 130,000 professionals globally, providing a robust foundation for career growth. The company is known for its commitment to innovation and employee development, making it an ideal environment for those entering the field. With a focus on technology-driven solutions, NTT DATA offers a supportive culture that encourages learning and advancement. This role is perfect for 2022, 2023, 2024, 2025 graduates with a Graduate or Postgraduate degree in Commerce, Business Administration, Banking, Finance, or a related discipline . Candidates with 0-3 years experience are encouraged to apply. The competitive salary of ₹3.5 – ₹5.5 LPA makes this an attractive opportunity for fresh talent entering the workforce. In this position, you will develop essential skills such as Problem Solving , Communication Skills , and Basic Computer Knowledge , while also gaining exposure to SQL and Python . These in-demand technical skills will not only enhance your resume but also open doors to advanced roles in banking operations and technology, paving the way for rapid career advancement. 📊 Role Difficulty: Medium | Competition Level: Medium | Fresher Friendly: Yes NexisGrow.com features this opportunity as part of its curated tech job listings. All details are sourced from the official job posting. Apply online before the opportunity closes. Job Role & Responsibilities The core mission of the Banking Operations Senior Representative at NTT DATA is to ensure efficient processing of banking requests while maintaining compliance with internal security protocols and enhancing customer satisfaction. Assess incoming banking requests systematically, ensuring compliance with internal security protocols using problem-solving skills to identify issues. Communicate with customers via email and SMS in English, utilizing communication skills to enhance customer relations and resolve inquiries. Collaborate with the IT and compliance teams to ensure operational efficiency, leveraging basic computer knowledge to navigate banking software. Monitor performance metrics related to request processing times and customer satisfaction scores, applying problem-solving skills to improve outcomes. Take initiative in participating in skill-upgradation training, enhancing operational capabilities through Python for task automation. Document communication procedures and operational guidelines for internal reference, utilizing communication skills for clarity. Resolve client inquiries effectively, employing problem-solving skills to address issues promptly and improve customer experience. Ownership of these responsibilities directly impacts operational success and customer satisfaction, fostering a culture of accountability at NTT DATA . Required Skills & Technical Competencies The skill profile for the Banking Operations Senior Representative role emphasizes both technical and soft skills essential for effective banking operations at NTT DATA . Technical Skills Problem Solving — intermediate — essential for addressing customer inquiries and operational challenges effectively. Communication Skills — intermediate — vital for professional interaction with customers, ensuring clear and concise communication. Basic Computer Knowledge — entry — necessary for navigating banking software and tools used daily in processing requests. SQL — entry — utilized for data retrieval and analysis, fundamental for operational reporting and decision-making. Python — entry — applied for automating repetitive tasks, enhancing efficiency in banking operations. Soft Skills & Professional Competencies Demonstrate clear and concise communication skills in both written and verbal forms to enhance customer interactions. Utilize problem-solving skills to effectively address and resolve client inquiries and operational challenges. Exhibit strong attention to detail when documenting communication procedures and operational guidelines. Show initiative in participating in training sessions to continuously improve operational capabilities. Good to Have (Bonus Skills) Knowledge of financial regulations — enables compliance with banking standards, crucial for operational integrity. Experience with data visualization tools — enhances reporting capabilities and aids in performance analysis. Familiarity with CRM software — improves customer relationship management and service delivery. When showcasing these skills in your resume or interview, emphasize specific examples of how you have applied them in real-world scenarios. Eligibility Criteria This role is designed for recent graduates and postgraduates looking to start their careers in banking operations at NTT DATA . Graduates or postgraduates in Commerce, Business Administration, Banking, or Finance are preferred. Eligible batches include 2022, 2023, 2024, and 2025 , allowing fresh graduates to apply immediately. The role is open to freshers with 0-3 years of experience, making it ideal for recent graduates. Candidates are expected to have a minimum academic performance of 50% in their degree. Internship experience in banking or finance can provide an advantage, showcasing practical exposure to the industry. Documentation & Portfolio Requirements Submit your resume in a clear format, including your educational background, relevant skills, and any internship experiences related to banking or finance. Pro tip: Highlight any specific projects or tasks where you utilized SQL or Python to demonstrate your technical competencies effectively. Salary for Banking Operations Senior Representative at NTT DATA 💰 Compensation ₹3.5 – ₹5.5 LPA The advertised compensation for the Banking Operations Senior Representative role at NTT DATA is ₹3.5 – ₹5.5 LPA . The exact in-hand figure and any additional components are confirmed by the company during the offer or HR discussion stage. Selection Process at NTT DATA The selection process for the Banking Operations Senior Representative role is designed to identify candidates who possess the necessary skills and cultural fit for NTT DATA . 1 Online Aptitude Test — 60 minutes, assessing logical reasoning and quantitative skills. 2 Technical Interview — focuses on SQL, Python, and problem-solving skills relevant to banking operations. 3 Behavioral Interview — evaluates cultural fit and communication skills through situational questions. 4 HR Interview — discusses salary expectations and offers a timeline for the final decision. Topic-wise Preparation Guide Round 1: Online Aptitude Test Quantitative Aptitude — essential for logical reasoning in banking operations. — Khan Academy Verbal Ability — important for effective communication in customer interactions. — Khan Academy Data Interpretation — relevant for analyzing banking metrics. — Khan Academy Logical Reasoning — critical for problem-solving tasks in the role. — Khan Academy Round 2: Technical Interview SQL Queries — focus on data retrieval and manipulation techniques. — W3Schools Python Basics — understanding syntax and basic programming concepts. — W3Schools Banking Operations — knowledge of processes and compliance standards. — Coursera Customer Service Scenarios — preparing for role-specific challenges. — Coursera Regulatory Knowledge — familiarity with banking regulations and compliance. — Coursera Round 3: Behavioral Interview Behavioral questions using the STAR method — focusing on teamwork and conflict resolution. — MindTools Situational judgment tests — assessing decision-making skills in customer service. — MindTools Technical deep-dive on SQL and Python — evaluating practical application in real-world scenarios. — W3Schools Timeline & Expectations The typical timeline from application to offer can range from 2 to 4 weeks , depending on the number of candidates and interview schedules. Prepare thoroughly for each round, as NTT DATA values both technical skills and cultural fit. Expected Interview Questions for Banking Operations Senior Representative at NTT DATA These questions are based on the role's actual tech stack and responsibilities. Technical Questions How do you write a basic SQL query to retrieve customer data? Explain a Python function you have used in a project. What are the key compliance regulations in banking operations? Describe how you would handle a customer complaint regarding a banking error. What is the importance of data security in banking operations? How do you prioritize tasks when dealing with multiple banking requests? Behavioral Questions Describe a time you resolved a conflict in a team setting. How do you handle stress when facing tight deadlines? Give an example of a time you provided excellent customer service. What motivates you to work in banking operations? Role-Specific Questions What do you understand by the term 'banking operations'? How would you assess the efficiency of a banking process? What steps would you take to ensure compliance with internal policies? Structure your answers using the STAR method to clearly demonstrate your skills and experiences. Resume Tailoring & ATS Keywords for Banking Operations Senior Representative Optimizing your resume for ATS is crucial for standing out in the application process. ATS Keywords to Include Banking Operations SQL Python Problem Solving Communication Skills Customer Service Data Analysis Compliance Team Collaboration Operational Efficiency Financial Regulations Technical Skills Resume Tips for This Role Highlight any relevant internships or projects related to banking operations. Emphasize communication skills and problem-solving abilities in your experience. Include any coursework or certifications in finance or technology. Optimize your resume for ATS by using keywords from the job description. Avoid including unrelated work experience that does not showcase relevant skills. Build an ATS-optimized resume for this role using NexisGrow Resume Builder — free for all job seekers. Do not include generic skills or unrelated job experiences that may dilute your application. About NTT DATA Founded in 1988 , NTT DATA is headquartered in Tokyo, Japan , and operates in over 50 countries , including a significant presence in Chennai, Tamil Nadu, India . With a workforce of more than 130,000 employees , the company has established itself as a global leader in IT services and solutions. NTT DATA specializes in a variety of sectors, including banking, healthcare, and public services. Its core offerings include cloud services , AI solutions , and data analytics , which are designed to enhance operational efficiency and drive innovation across industries. The company has received numerous accolades for its workplace culture, including a commendable Glassdoor rating of 4.0 . Employee programs such as extensive training and mentorship initiatives reflect NTT DATA's dedication to fostering a supportive environment that promotes professional growth and satisfaction. Recently, NTT DATA announced a strategic partnership with a leading fintech firm to enhance its banking solutions, showcasing its commitment to innovation. This collaboration aims to leverage cutting-edge technology to improve customer experiences and streamline banking operations. Working at NTT DATA provides freshers with a robust platform for career development, supported by comprehensive training programs. The company's focus on mentorship and skill enhancement equips employees with the tools necessary for long-term success in the technology sector. Why Join NTT DATA as Banking Operations Senior Representative? Joining NTT DATA as a Banking Operations Senior Representative offers a unique opportunity to develop specialized skills in a supportive environment, ensuring a strong foundation for your career in technology. SQL Proficiency — Gain expertise in SQL, a vital skill for data management in banking operations, enhancing your employability in the finance sector. Python Learning — Learn Python to automate banking processes, a skill that distinguishes you in the technology-driven finance landscape. Career Advancement — After 1-2 years, potential career paths include roles such as Banking Operations Analyst or Team Lead, providing significant growth opportunities. Collaborative Culture — The supportive environment at NTT DATA encourages knowledge sharing, fostering professional development for freshers. Chennai Lifestyle — Enjoy a vibrant lifestyle in Chennai , complemented by NTT DATA's onsite work mode, promoting a balanced work-life experience. According to NexisGrow.com, the role of a Banking Operations Senior Representative at NTT DATA not only enhances your technical skills but also positions you for future leadership roles in the technology sector. Frequently Asked Questions Interview · Role · Salary · Growth ? Who can apply for Banking Operations Senior Representative at NTT DATA? Eligibility Tap to expand + Answer Candidates with Graduate or Postgraduate degree in Commerce, Business Administration, Banking, Finance, or a related discipline and 0-3 years experience are eligible. Eligible batches: 2022, 2023, 2024, 2025. ? What skills are most important for this role? Skills Tap to expand + Answer Key skills: Problem Solving, Communication Skills, Basic Computer Knowledge, SQL, Python. Strong fundamentals and practical project experience matter most. ? What is the salary for this position? Salary Tap to expand + Answer Compensation: ₹3.5 – ₹5.5 LPA. Final offer depends on skills, experience, and interview performance. ? What is the interview process at NTT DATA? Interview Tap to expand + Answer Typically: Resume shortlisting → Online test → Technical interview(s) → HR round. ? Is this role remote, hybrid, or onsite? Work Mode Tap to expand + Answer Work mode varies by team. Confirm with HR during recruitment. ? What is the career growth path from this role? Growth Tap to expand + Answer Structured appraisals every 6–12 months. Senior roles accessible within 12–18 months based on performance. ? How do I apply? Application Tap to expand + Answer Apply via the official link in How to Apply section. Highlight: Problem Solving, Communication Skills, Basic Computer Knowledge, SQL, Python. ? Is there a probation period? Probation Tap to expand + Answer Standard 3–6 months probation. Confirmation follows successful completion. ? How to prepare for the Banking Operations Senior Representative interview? Preparation Tap to expand + Answer (1) Core concepts of Problem Solving, Communication Skills, Basic Computer Knowledge, SQL, Python, (2) 2–3 project walkthroughs, (3) Problem-solving, (4) NTT DATA research, (5) Clear communication. ? What is the work culture like at NTT DATA? Culture Tap to expand + Answer Research on LinkedIn and Glassdoor for authentic employee reviews. NexisGrow.com features only verified employers. 🔗 Explore More on NexisGrow More jobs in Chennai Browse all Tech jobs More jobs at NTT DATA Work From Home jobs Ready to Apply? Don't Miss This Opportunity! Apply only via the official link. NexisGrow.com charges zero application fees. 👉 Apply Now — Official Link NexisGrow.com does not charge any application or registration fees. Beware of fraudulent offers. Naukri ki baat, NexisGrow ke saath • NexisGrow.com