Support Engineer at NielsenIQ

NielsenIQ · Chennai, Tamil Nadu, India

📋 Job Details at a Glance 📍 Location Chennai, Tamil Nadu, India 🏢 Company NielsenIQ 👥 Experience 2+ years 🎓 Qualification Bachelor’s degree in Computer Science or a related discipline. 📅 Eligible Batch 2023, 2024, 2025, 2026 📄 Job Type Full Time 💰 Salary ₹8–₹14 LPA (estimated) 🏢 Industry Technology 🛠 Key Skills SQL Java JavaScript Python Unix shell scripting REST APIs Power BI Microsoft Azure AWS Support Engineer at NielsenIQ — Full Details & How to Apply NielsenIQ is seeking a Support Engineer in Chennai, Tamil Nadu, India , where you can enhance your technical skills in a leading technology firm known for its innovative data solutions. This role offers a unique opportunity to work with cutting-edge technologies while ensuring the reliability of critical applications. The demand for skilled Support Engineers is rising in the tech industry, particularly in data analytics, making this role crucial for NielsenIQ 's growth. As a leader in data analytics and market research, NielsenIQ is at the forefront of providing insights that drive business decisions, highlighting the importance of this position in maintaining seamless data delivery to clients. What sets NielsenIQ apart as an employer is its extensive global presence, with over 40,000 employees dedicated to delivering innovative solutions. Founded in 1923 , NielsenIQ fosters a culture of collaboration and continuous learning, making it an ideal environment for aspiring tech professionals to thrive. We encourage 2023, 2024, 2025, 2026 graduates with a Bachelor’s degree in Computer Science or a related discipline to apply. Candidates should have 2+ years experience in relevant technologies, with a competitive salary range of ₹8–₹14 LPA (estimated) . In this role, you will gain hands-on experience with essential skills such as SQL , Java , JavaScript , Python , and cloud platforms like Microsoft Azure and AWS . This exposure not only enhances your technical prowess but also opens doors to advanced career opportunities in the tech sector, setting you apart from competitors. 📊 Role Difficulty: Medium | Competition Level: Medium | Fresher Friendly: Yes NexisGrow.com features this opportunity as part of its curated tech job listings. All details are sourced from the official job posting. Apply online before the opportunity closes. Job Role & Responsibilities The Support Engineer at NielsenIQ is responsible for ensuring the reliability and performance of production applications through proactive monitoring and troubleshooting using SQL and Java . Monitor and support production applications using SQL and Java to ensure optimal performance and uptime. Investigate incidents and perform root-cause analysis using Power BI for effective data visualization and reporting. Collaborate with engineering teams to enhance system reliability and application stability through the use of REST APIs . Analyze application performance metrics to identify areas for improvement, implementing solutions using Java and Python . Take ownership of troubleshooting technical issues, ensuring timely resolution to minimize downtime through shell scripting . Document technical processes and incident reports to facilitate knowledge sharing within the team using WinSCP and PuTTY . Engage with clients to resolve issues, providing technical support and ensuring customer satisfaction through effective communication. This role fosters an ownership culture, allowing you to directly impact application performance and client satisfaction through your technical expertise. Required Skills & Technical Competencies The ideal candidate for the Support Engineer position must possess a robust technical skill set to effectively manage and troubleshoot applications. Technical Skills SQL — advanced — essential for database management and querying, expected proficiency in writing complex queries. Java — intermediate — used for application development and troubleshooting, requiring a solid understanding of object-oriented programming. Python — intermediate — utilized for scripting and automation tasks, enhancing efficiency in daily operations. REST APIs — intermediate — important for integrating various services and applications, ensuring seamless data flow. Power BI — intermediate — critical for data visualization and reporting, helping to present insights effectively to stakeholders. When showcasing these technical skills in your resume or interview, emphasize specific projects or experiences where you effectively utilized these technologies. Eligibility Criteria This role is designed for recent graduates and professionals with a solid technical foundation and relevant experience. A Bachelor's degree in Computer Science or a related discipline is required. Eligible batches include 2023 to 2026 , allowing recent graduates to apply. At least 2 years of experience is required, providing a baseline for technical proficiency. A minimum CGPA of 6.0 is preferred to demonstrate academic competence. Having a portfolio or GitHub showcasing projects can significantly enhance your application. Documentation & Portfolio Requirements Ensure your resume is clear and concise, including relevant technical skills, experiences, and links to your portfolio or GitHub projects. Pro tip: Highlight specific instances where you utilized your technical skills to solve real-world problems in your application. Salary for Support Engineer at NielsenIQ 💰 Compensation ₹8–₹14 LPA (estimated) The advertised compensation for the Support Engineer role at NielsenIQ is ₹8–₹14 LPA (estimated) . The exact in-hand figure and any additional components are confirmed by the company during the offer or HR discussion stage. Recommended Courses & Preparation Tips for Support Engineer Upskilling with the right resources significantly enhances your chances of selection for the Support Engineer role at NielsenIQ . Recommended Courses & Resources SQL — Mastering SQL is essential for data management and analysis in this role. Java — Proficiency in Java is crucial for application development and troubleshooting. JavaScript — Understanding JavaScript aids in front-end development and API interactions. Python — Python is valuable for scripting and automation tasks in support engineering. KodNest — This platform offers hands-on projects to enhance your coding skills. Boost your profile with relevant certifications at NexisGrow GetCertified — strengthen your application before you apply. Common Mistakes to Avoid ❌ Failing to tailor your resume — Highlight relevant skills and experiences specific to the Support Engineer role. ❌ Neglecting to showcase technical projects — Include coding skills and projects in your application. ❌ Overlooking documentation and communication skills — Clearly demonstrate these abilities in your resume. ❌ Submitting a generic cover letter — Address the specific requirements of NielsenIQ in your cover letter. ❌ Not preparing for technical interviews — Practice problem-solving and coding challenges beforehand. ❌ Ignoring the significance of soft skills — Highlight teamwork and client interaction in your application. Before You Apply — Checklist ✅ Research NielsenIQ and understand its core products and services before applying. ✅ Update your resume to reflect relevant skills and experiences tailored to the Support Engineer role. ✅ Prepare a cover letter that specifically addresses why you want to work at NielsenIQ . ✅ Gather any supporting documents, such as transcripts or certifications, to include with your application. ✅ Ensure your LinkedIn profile is up-to-date and aligns with your resume. ✅ Practice common technical interview questions related to SQL and Java . ✅ Follow the application instructions carefully to avoid any mistakes. ✅ Set reminders for application deadlines to ensure timely submission. Resume Tailoring & ATS Keywords for Support Engineer Optimizing your resume for ATS is crucial for standing out in the application process for the Support Engineer role. ATS Keywords to Include Support Engineer SQL Java Python Power BI REST APIs Incident Analysis Application Troubleshooting Microsoft Azure Unix Shell Scripting Microservices Resume Tips for This Role Highlight your technical skills in SQL and Java , as they are crucial for this role. Emphasize any relevant internships or projects that demonstrate your problem-solving abilities. Include links to your GitHub or portfolio to showcase your coding projects and contributions. Optimize your resume for ATS by using keywords from the job description. Avoid including unrelated work experience that does not pertain to the technical skills required. Build an ATS-optimized resume for this role using NexisGrow Resume Builder — free for all job seekers. Pro Tip: Avoid including vague descriptions of your responsibilities; focus on specific achievements and skills relevant to the role. How to Apply for Support Engineer at NielsenIQ Apply Now — NielsenIQ Visit the application portal and create an account to start your application. Upload your resume, ensuring it highlights relevant skills and experiences. Fill out the application form carefully, providing accurate information. After submission, you can expect a confirmation email regarding your application status. Track your application through the portal for updates on the hiring process. Applications reviewed on rolling basis — early submission recommended. Apply Now — NielsenIQ NexisGrow.com does not charge any fees for job applications. NielsenIQ NielsenIQ , founded in 1923 , operates in over 100 countries with its headquarters located in Chicago, Illinois . The company employs over 46,000 professionals globally, providing a vast network that supports its extensive data analytics services. With a strong presence in Chennai, Tamil Nadu, India , NielsenIQ continues to expand its influence in the technology sector. The core offerings of NielsenIQ include advanced analytics platforms such as Nielsen Connect and Nielsen Audience Measurement . These tools enable businesses to derive actionable insights from consumer data, enhancing decision-making processes. The integration of technologies like AI and machine learning into their services further solidifies their position in the analytics market. NielsenIQ has received high ratings on platforms like Glassdoor, reflecting its inclusive culture and commitment to employee development. The company actively promotes various employee programs, including mentorship initiatives and continuous learning opportunities, which have earned it accolades such as being listed among the Top 100 Companies for Remote Work . Recently, NielsenIQ announced a significant investment in AI technologies , aimed at enhancing its data analytics capabilities. This initiative is part of a broader strategy to expand its service offerings and improve operational efficiency. Additionally, the company has been actively pursuing partnerships to integrate cloud-based solutions into its analytics platforms. Starting a career at NielsenIQ provides a robust foundation in technology and analytics, essential for future growth in the industry. The company’s focus on innovation and employee development equips freshers with the necessary skills in areas such as SQL , Python , and REST APIs , making it an ideal launchpad for aspiring technology professionals. Company Details Industry Technology Location Chennai, Tamil Nadu, India Connect With Us Careers Apply Now Website 🔗 jobs.smartrecruiters.com Frequently Asked Questions Interview · Role · Salary · Growth ? Who can apply for Support Engineer at NielsenIQ? Eligibility Tap to expand + Answer Candidates with Bachelor’s degree in Computer Science or a related discipline. and 2+ years experience are eligible. Eligible batches: 2023, 2024, 2025, 2026. ? What skills are most important for this role? Skills Tap to expand + Answer Key skills: SQL, Java, JavaScript, Python, Unix. Strong fundamentals and practical project experience matter most. ? What is the salary for this position? Salary Tap to expand + Answer Compensation: ₹8–₹14 LPA (estimated). Final offer depends on skills, experience, and interview performance. ? What is the interview process at NielsenIQ? Interview Tap to expand + Answer Typically: Resume shortlisting → Online test → Technical interview(s) → HR round. ? Is this role remote, hybrid, or onsite? Work Mode Tap to expand + Answer Work mode varies by team. Confirm with HR during recruitment. ? What is the career growth path from this role? Growth Tap to expand + Answer Structured appraisals every 6–12 months. Senior roles accessible within 12–18 months based on performance. ? How do I apply? Application Tap to expand + Answer Apply via the official link in How to Apply section. Highlight: SQL, Java, JavaScript, Python, Unix. ? Is there a probation period? Probation Tap to expand + Answer Standard 3–6 months probation. Confirmation follows successful completion. ? How to prepare for the Support Engineer interview? Preparation Tap to expand + Answer (1) Core concepts of SQL, Java, JavaScript, Python, Unix, (2) 2–3 project walkthroughs, (3) Problem-solving, (4) NielsenIQ research, (5) Clear communication. ? What is the work culture like at NielsenIQ? Culture Tap to expand + Answer Research on LinkedIn and Glassdoor for authentic employee reviews. NexisGrow.com features only verified employers. 🔗 Explore More on NexisGrow More jobs in Chennai Browse all Tech jobs Latest Fresher jobs More jobs at NielsenIQ Work From Home jobs Ready to Apply? Don't Miss This Opportunity! Apply only via the official link. NexisGrow.com charges zero application fees. 👉 Apply Now — Official Link NexisGrow.com does not charge any application or registration fees. Beware of fraudulent offers. Naukri ki baat, NexisGrow ke saath • NexisGrow.com