Mainframe Support Engineer at Kyndryl
Kyndryl · Gurugram, Haryana, India
- Salary: Not Disclosed
- Experience: 3-5 years
📋 Job Details at a Glance 📍 Location Gurugram, Haryana, India 🏢 Company Kyndryl 👥 Experience 3-5 years 🎓 Qualification Any Graduate 📅 Eligible Batch 2023, 2024, 2025, 2026 📄 Job Type Full Time 💰 Salary Not Disclosed 🏢 Industry Technology 🛠 Key Skills IBM Mainframe JCL TSO/ISPF SDSF CA7 COBOL Batch Processing ITIL Mainframe Support Mainframe Support Engineer at Kyndryl — Full Details & How to Apply Kyndryl is seeking a Mainframe Support Engineer in Gurugram, Haryana, India , where you can enhance your expertise in IBM Mainframe technologies. This role offers a unique chance to work with cutting-edge tools like JCL and COBOL in a leading tech company. The demand for Mainframe Support Engineers is increasing as companies transition to cloud-based solutions, making this role crucial for Kyndryl 's service delivery. As organizations rely more on robust mainframe systems, your skills will be pivotal in ensuring operational efficiency and reliability in technology services. What sets Kyndryl apart is its scale and commitment to innovation. Founded in 2021 , Kyndryl has grown to employ over 90,000 professionals globally, providing IT infrastructure services across various sectors. This growth reflects the company’s dedication to delivering high-quality support and solutions, making it an ideal employer for aspiring engineers. We encourage 2023, 2024, 2025, 2026 graduates and Any Graduate with 3-5 years experience to apply for this role, which offers a competitive salary of Not Disclosed . This position is particularly suited for those looking to build a career in mainframe technologies and gain valuable experience in a supportive environment. In this role, you will work with essential skills such as IBM Mainframe , JCL , TSO/ISPF , SDSF , CA7 , COBOL , and Batch Processing . The exposure to advanced mainframe tools and methodologies will not only enhance your technical skill set but also open doors to various career advancement opportunities within the tech industry. 📊 Role Difficulty: Medium | Competition Level: Medium | Fresher Friendly: Yes NexisGrow.com features this opportunity as part of its curated tech job listings. All details are sourced from the official job posting. Apply online before the opportunity closes. Job Role & Responsibilities The Mainframe Support Engineer at Kyndryl is essential for maintaining the integrity and performance of our IBM Mainframe systems, ensuring seamless operations and support for our clients. Monitor and troubleshoot IBM Mainframe systems using advanced tools to ensure optimal performance and uptime. Utilize JCL for job scheduling and execution, ensuring timely processing of batch jobs across various applications. Collaborate with cross-functional teams, including application development and operations, to resolve complex mainframe issues effectively. Analyze system performance metrics to identify areas for improvement and implement actionable solutions. Take ownership of incident management processes, ensuring timely resolution of support tickets using ITIL principles. Document technical processes and create user guides for internal teams to enhance knowledge sharing and operational efficiency. Provide client-facing support, addressing inquiries and resolving issues related to mainframe operations promptly. This role fosters a culture of ownership, allowing you to make a direct impact on system performance and client satisfaction through your expertise. Required Skills & Technical Competencies The ideal candidate for the Mainframe Support Engineer role must possess a robust skill set in mainframe technologies to effectively manage and support our systems. Technical Skills IBM Mainframe — advanced — essential for managing and supporting mainframe environments, with expected proficiency in troubleshooting. JCL — intermediate — critical for job control language scripting, used daily for job scheduling and execution. COBOL — intermediate — necessary for maintaining legacy applications, with practical application in debugging and code optimization. TSO/ISPF — intermediate — used for interactive job management and data manipulation, enhancing daily operational efficiency. ITIL — entry — knowledge of IT service management principles is evaluated during the hiring process to ensure alignment with best practices. When showcasing these technical skills in your resume or interview, emphasize your hands-on experience and specific projects that demonstrate your proficiency. Eligibility Criteria This role is designed for graduates who possess the technical skills necessary to excel in mainframe support and operations. Any graduate is eligible, focusing more on technical skills than specific academic streams. Batches from 2023 to 2026 are encouraged to apply, providing freshers with a direct entry into the tech industry. Candidates with 3-5 years of experience are preferred, but freshers can apply if they demonstrate relevant skills. A minimum academic performance of 60% is preferred, ensuring a strong foundational knowledge. Internship experience in mainframe technologies or related projects can significantly enhance a candidate's profile. Documentation & Portfolio Requirements Ensure your resume is formatted clearly, including your educational background, relevant skills, and any internship experiences related to mainframe technologies . Pro tip: Highlight any specific projects or tasks where you utilized IBM Mainframe tools or technologies to stand out in your application. Salary for Mainframe Support Engineer at Kyndryl 💰 Compensation Not Disclosed The advertised compensation for the Mainframe Support Engineer role at Kyndryl is Not Disclosed . The exact in-hand figure and any additional components are confirmed by the company during the offer or HR discussion stage. Recommended Courses & Preparation Tips for Mainframe Support Engineer Upskilling with the right resources significantly enhances your chances of selection for the Mainframe Support Engineer role at Kyndryl . Recommended Courses & Resources JCL — Mastering JCL is crucial for batch processing tasks in mainframe environments. KodNest — This course provides hands-on experience with COBOL and mainframe technologies. Boost your profile with relevant certifications at NexisGrow GetCertified — strengthen your application before you apply. Common Mistakes to Avoid ❌ Failing to tailor the resume to highlight relevant mainframe skills — fix by customizing your application. ❌ Neglecting to mention specific tools or technologies used in previous roles — fix by detailing your technical experience. ❌ Overlooking the importance of soft skills like communication and teamwork — fix by providing examples. ❌ Submitting a generic cover letter — fix by personalizing it to Kyndryl and the specific role. ❌ Not preparing for technical questions related to mainframe support — fix by reviewing common interview questions. ❌ Ignoring the application deadline — fix by applying early and tracking your application status. Before You Apply — Checklist ✅ Research Kyndryl's services and culture before applying. ✅ Update your resume to reflect relevant skills and experiences. ✅ Prepare a tailored cover letter that addresses the job requirements. ✅ Gather any necessary documents, such as transcripts or certifications. ✅ Double-check your application for errors before submission. ✅ Set reminders for follow-up on your application status. ✅ Network with current or former Kyndryl employees for insights. ✅ Review common interview questions specific to mainframe support roles. Resume Tailoring & ATS Keywords for Mainframe Support Engineer Optimizing your resume for ATS is essential for standing out in the selection process for the Mainframe Support Engineer role. ATS Keywords to Include Mainframe Support IBM Mainframe JCL COBOL TSO/ISPF Batch Processing ITIL SDSF CA7 Troubleshooting Incident Management Technical Documentation Resume Tips for This Role Highlight your experience with IBM Mainframe technologies, focusing on specific projects or tasks. Emphasize teamwork and collaboration skills, particularly in cross-functional settings. Include any relevant projects or internships that demonstrate your technical capabilities. Optimize your resume for ATS by using keywords from the job description. Avoid including unrelated work experience that does not pertain to the role. Build an ATS-optimized resume for this role using NexisGrow Resume Builder — free for all job seekers. Pro tip: Avoid including vague statements or generic skills that do not relate to the mainframe support role. How to Apply for Mainframe Support Engineer at Kyndryl Apply Now — Kyndryl Visit the Kyndryl application portal and create an account. Upload your resume, ensuring it is tailored to the job description. Fill out the application form accurately, highlighting relevant experiences. After submission, check your email for confirmation and next steps. Track your application status through the portal for updates. Applications reviewed on rolling basis — early submission recommended. Apply Now — Kyndryl NexisGrow.com does not charge any fees for job applications. Kyndryl Kyndryl , founded in 2021 as a spin-off from IBM , operates with a workforce of over 90,000 employees globally. With its headquarters located in New York , the company has established a significant presence in Gurgaon, Haryana , contributing to its extensive global footprint across various regions. Specializing in managed services, Kyndryl offers a range of solutions including IBM Cloud , Red Hat OpenShift , and security services tailored for diverse industries. The company focuses on enhancing IT infrastructure, ensuring clients benefit from cutting-edge technology and reliable support. Recognized for its inclusive culture, Kyndryl has received accolades such as high ratings on Glassdoor for employee satisfaction and work-life balance. The company actively promotes employee development through various programs, fostering a supportive environment that values diversity and collaboration. Recently, Kyndryl announced strategic partnerships with major cloud providers, enhancing its service offerings and indicating a commitment to innovation. This expansion reflects the company's growth trajectory and its focus on leveraging technology to meet evolving client needs. For freshers in technology, Kyndryl serves as a robust career launchpad, offering hands-on experience with industry-leading technologies like IBM Cloud and Red Hat OpenShift . The role of Mainframe Support Engineer provides valuable exposure to critical IT infrastructure, paving the way for advanced career opportunities. Company Details Industry Technology Location Gurugram, Haryana, India Connect With Us Careers Apply Now Website 🔗 kyndryl.wd5.myworkdayjobs.com Frequently Asked Questions Interview · Role · Salary · Growth ? Who can apply for Mainframe Support Engineer at Kyndryl? Eligibility Tap to expand + Answer Candidates with Any Graduate and 3-5 years experience are eligible. Eligible batches: 2023, 2024, 2025, 2026. ? What skills are most important for this role? Skills Tap to expand + Answer Key skills: IBM Mainframe, JCL, TSO/ISPF, SDSF, CA7. Strong fundamentals and practical project experience matter most. ? What is the salary for this position? Salary Tap to expand + Answer Compensation: Not Disclosed. Final offer depends on skills, experience, and interview performance. ? What is the interview process at Kyndryl? Interview Tap to expand + Answer Typically: Resume shortlisting → Online test → Technical interview(s) → HR round. ? Is this role remote, hybrid, or onsite? Work Mode Tap to expand + Answer Work mode varies by team. Confirm with HR during recruitment. ? What is the career growth path from this role? Growth Tap to expand + Answer Structured appraisals every 6–12 months. Senior roles accessible within 12–18 months based on performance. ? How do I apply? Application Tap to expand + Answer Apply via the official link in How to Apply section. Highlight: IBM Mainframe, JCL, TSO/ISPF, SDSF, CA7. ? Is there a probation period? Probation Tap to expand + Answer Standard 3–6 months probation. Confirmation follows successful completion. ? How to prepare for the Mainframe Support Engineer interview? Preparation Tap to expand + Answer (1) Core concepts of IBM Mainframe, JCL, TSO/ISPF, SDSF, CA7, (2) 2–3 project walkthroughs, (3) Problem-solving, (4) Kyndryl research, (5) Clear communication. ? What is the work culture like at Kyndryl? Culture Tap to expand + Answer Research on LinkedIn and Glassdoor for authentic employee reviews. NexisGrow.com features only verified employers. 🔗 Explore More on NexisGrow More jobs in Gurugram Browse all Tech jobs Latest Fresher jobs More jobs at Kyndryl Work From Home jobs Ready to Apply? Don't Miss This Opportunity! Apply only via the official link. NexisGrow.com charges zero application fees. 👉 Apply Now — Official Link NexisGrow.com does not charge any application or registration fees. Beware of fraudulent offers. Naukri ki baat, NexisGrow ke saath • NexisGrow.com