📋 Job Details at a Glance 📍 Location Bengaluru, Karnataka, India 🏢 Company JPMorgan Chase & Co. 👥 Experience 2+ years 🎓 Qualification Bachelor's degree in Computer Science, Information Technology, or an equivalent engineering stream 📅 Eligible Batch 2023, 2024, 2025, 2026 📄 Job Type Full Time 💰 Salary ₹9.0 – ₹16.0 LPA 🏢 Industry Technology 🛠 Key Skills IBM i AS400 system IPL workload scheduling performance tuning backup/recovery BRMS security configurations infrastructure automation Python Technology Support II - IBMi SRE Infrastructure Support at JPMorgan Chase & Co. — Full Details & How to Apply JPMorgan Chase & Co. is seeking a Technology Support II - IBMi SRE Infrastructure Support in Bengaluru, Karnataka, India , offering a salary range of ₹9.0 – ₹16.0 LPA for freshers with a tech background. This role presents a unique chance to work with critical enterprise platforms that support millions of users globally. The demand for skilled professionals in IBM i infrastructure support is on the rise, particularly as JPMorgan Chase & Co. expands its tech operations in India. This role is pivotal in ensuring seamless operations, making it a vital position in the current technology landscape. JPMorgan Chase & Co. is a global leader in financial services, employing over 250,000 people worldwide. The company’s focus on innovation creates a supportive environment for professionals in technology roles, making it an ideal employer for those looking to advance their careers. We encourage 2023, 2024, 2025, 2026 graduates with a Bachelor's degree in Computer Science, Information Technology, or an equivalent engineering stream and 2+ years experience to apply. This position offers a competitive salary of ₹9.0 – ₹16.0 LPA , making it an attractive option for fresh talent in the tech industry. In this role, you will gain hands-on experience with essential skills such as IBM i , AS400 , system IPL , workload scheduling , performance tuning , backup/recovery , BRMS , security configurations , infrastructure automation , Python , and Ansible . This exposure not only enhances your technical skill set but also opens doors to advanced positions within a leading financial institution. 📊 Role Difficulty: Medium | Competition Level: Medium | Fresher Friendly: Yes NexisGrow.com features this opportunity as part of its curated tech job listings. All details are sourced from the official job posting. Apply online before the opportunity closes. Job Role & Responsibilities The core mission of the Technology Support II - IBMi SRE Infrastructure Support role at JPMorgan Chase & Co. is to ensure the reliability and performance of IBM i systems through proactive management and support. Monitor and manage system IPL processes to guarantee uptime and reliability of IBM i systems. Utilize BRMS for backup and recovery processes, ensuring data integrity and availability across all systems. Collaborate with the security team to implement security configurations and compliance measures effectively. Analyze system performance metrics to identify areas for tuning and optimization, enhancing overall system efficiency. Take ownership of infrastructure automation projects using Python and Ansible to streamline operations. Document processes and create reports to communicate system status and performance to stakeholders clearly. Provide technical support to internal clients, troubleshooting issues related to AS400 infrastructure promptly. This role fosters an ownership culture, allowing you to make a direct impact on system reliability and operational excellence. Required Skills & Technical Competencies The skill profile for this role emphasizes a strong foundation in IBM i and AS400 systems, along with proficiency in automation and performance tuning. Technical Skills IBM i — intermediate — essential for managing and supporting the company's core infrastructure. AS400 — intermediate — practical application in maintaining legacy systems crucial for financial operations. Performance tuning — intermediate — used daily to optimize system efficiency and ensure high availability. Backup/recovery — intermediate — familiarity with BRMS is critical for safeguarding data and ensuring business continuity. Problem-solving — intermediate — strong analytical skills are necessary to address technical challenges effectively. Soft Skills & Professional Competencies Analytical thinking — necessary for interpreting system performance metrics and identifying optimization opportunities. Effective communication — vital for documenting processes and creating reports for stakeholders. Attention to detail — crucial for implementing security configurations and ensuring compliance. Adaptability — important for managing various technical challenges in a constantly evolving field. Good to Have (Bonus Skills) Ansible — enhances automation capabilities, streamlining operations and reducing manual tasks. Python — improves scripting abilities for infrastructure management. Familiarity with workload scheduling tools — improves efficiency in managing system resources. When showcasing these skills in your resume or interview, emphasize specific projects or experiences that demonstrate your proficiency and impact in relevant areas. Eligibility Criteria This role is designed for recent graduates and early-career professionals with a foundational understanding of technology and relevant experience. A Bachelor's degree in Computer Science , Information Technology , or an equivalent engineering stream is required. Eligible batches include 2023 to 2026 , allowing recent graduates to apply. 2+ years of experience is preferred, but freshers with relevant internships or projects may also be considered. A minimum CGPA of 6.0 is expected to demonstrate academic proficiency. Having a portfolio or GitHub showcasing relevant projects can provide a competitive edge. Documentation & Portfolio Requirements Ensure your resume is clear and concise, highlighting relevant skills and experiences. Include links to your portfolio or GitHub to showcase your projects. Pro tip: Tailor your application to highlight specific experiences with IBM i and AS400 systems to stand out in the selection process. Salary for Technology Support II - IBMi SRE Infrastructure Support at JPMorgan Chase & Co. 💰 Compensation ₹9.0 – ₹16.0 LPA The advertised compensation for the Technology Support II - IBMi SRE Infrastructure Support role at JPMorgan Chase & Co. is ₹9.0 – ₹16.0 LPA . The exact in-hand figure and any additional components are confirmed by the company during the offer or HR discussion stage. Selection Process at JPMorgan Chase & Co. The selection process is designed to identify candidates with the right technical skills and cultural fit for the role. 1 Online Assessment — 60 minutes, testing technical knowledge and problem-solving skills through MCQs. 2 Technical Interview — focuses on IBM i, AS400, and performance tuning, assessing 3-4 specific technical areas. 3 Behavioral Interview — evaluates cultural fit and teamwork through situational questions. 4 HR Interview — discusses offer details and company culture, with a timeline for offer issuance within a week. Topic-wise Preparation Guide Round 1: Online Assessment IBM i architecture — understanding system components and functions is crucial for this role — GeeksForGeeks AS400 fundamentals — foundational knowledge required for effective system management — Khan Academy Performance tuning techniques — relevant for optimizing system operations — YouTube Backup and recovery processes — essential for maintaining data integrity — Udemy Round 2: Technical Interview BRMS functionality — depth in backup/recovery processes expected — HackerRank Ansible for automation — practical knowledge of scripting and deployment — freeCodeCamp Python scripting — familiarity with coding for infrastructure tasks — Coursera Workload scheduling — understanding tools used for resource management — W3Schools Security configurations — knowledge of compliance and security best practices — NPTEL Round 3: Behavioral Interview Teamwork — using the STAR method to illustrate past experiences — MindTools Conflict resolution scenarios — demonstrating problem-solving skills in team settings — GeeksForGeeks Technical deep-dive on IBM i — discussing specific challenges faced and solutions implemented — YouTube Timeline & Expectations The typical timeline from application to offer issuance is approximately one week, allowing for thorough evaluation at each stage. Prepare thoroughly for each round, focusing on both technical skills and cultural fit. Expected Interview Questions for Technology Support II - IBMi SRE Infrastructure Support at JPMorgan Chase & Co. These questions are based on the role's actual tech stack and responsibilities. Technical Questions Explain the process of system IPL in IBM i. How do you configure BRMS for backup and recovery? What are the key performance tuning metrics you monitor? Describe your experience with Ansible in automating tasks. How do you handle security configurations in AS400? What troubleshooting steps do you take for system outages? Behavioral Questions Describe a time you worked in a team to solve a technical problem. How do you prioritize tasks when faced with tight deadlines? Can you give an example of a challenging project and how you overcame it? What motivates you to work in technology support? Role-Specific Questions What specific challenges do you anticipate in supporting IBM i systems? How would you approach performance tuning for a critical application? What strategies would you employ for effective workload scheduling? Structure your answers using the STAR method to clearly convey your experiences and problem-solving abilities. Resume Tailoring & ATS Keywords for Technology Support II - IBMi SRE Infrastructure Support Optimizing your resume for ATS is crucial for this role to ensure it passes initial screenings. ATS Keywords to Include IBM i AS400 system IPL workload scheduling performance tuning backup/recovery BRMS security configurations infrastructure automation Python Ansible SRE Resume Tips for This Role Highlight relevant projects involving IBM i or AS400 to demonstrate practical experience. Emphasize teamwork and problem-solving skills, particularly in technical contexts. Include any internships or hands-on experience with backup/recovery processes. Optimize for ATS by using keywords from the job description. Avoid including unrelated work experience that does not showcase relevant skills. Build an ATS-optimized resume for this role using NexisGrow Resume Builder — free for all job seekers. Do not include generic skills or unrelated job experiences that do not align with the role. About JPMorgan Chase & Co. Founded in 2000 through the merger of J.P. Morgan & Co. and Chase Manhattan Corporation, JPMorgan Chase & Co. has a global presence with offices in over 100 markets . Headquartered in New York City , the company employs over 250,000 employees worldwide, making it one of the largest financial institutions. JPMorgan Chase offers a wide range of services, including investment banking , asset management , and treasury services . The firm is also known for its innovative technology solutions, such as the JPM Coin and Chase Mobile App , which enhance customer experience and operational efficiency. The company culture at JPMorgan Chase emphasizes inclusivity and professional growth. It has received accolades such as being ranked among the Top 100 Companies for Working Mothers and achieving a 4.0 rating on Glassdoor for employee satisfaction, reflecting a supportive work environment. Recently, JPMorgan Chase announced a significant $12 billion investment in technology aimed at enhancing its digital capabilities. This initiative is part of a broader strategy to modernize its infrastructure and improve customer service through advanced technology solutions. For freshers in technology, JPMorgan Chase provides a robust career launchpad. The company offers extensive training programs and mentorship opportunities, ensuring that new employees can develop their skills in a supportive environment while working on cutting-edge technology. Why Join JPMorgan Chase & Co. as Technology Support II - IBMi SRE Infrastructure Support? Joining JPMorgan Chase as a Technology Support II - IBMi SRE Infrastructure Support allows you to gain invaluable experience with critical systems and technologies essential for enterprise-level infrastructure. Hands-On Experience — Work directly with IBM i and AS400 systems , gaining practical skills that are crucial for managing enterprise infrastructures. Automation Skills — Learn to utilize Ansible and Python , tools that are increasingly vital in modern IT operations and infrastructure management. Career Advancement — Opportunities for growth can lead to positions such as Senior Systems Engineer or Infrastructure Architect within just 2-3 years. Collaborative Culture — Engage with cross-functional teams, enhancing your teamwork skills while working on diverse projects that span various departments. Networking Opportunities — Benefit from Bengaluru's vibrant tech hub, with access to numerous tech meetups and professional networking events. According to NexisGrow.com, the role of Technology Support II - IBMi SRE Infrastructure Support at JPMorgan Chase offers a unique blend of technical skill development and career growth potential, making it an ideal choice for aspiring IT professionals. Frequently Asked Questions Interview · Role · Salary · Growth ? Who can apply for Technology Support II - IBMi SRE Infrastructure Support at JPMorgan Chase & Co.? Eligibility Tap to expand + Answer Candidates with Bachelor's degree in Computer Science, Information Technology, or an equivalent engineering stream and 2+ years experience are eligible. Eligible batches: 2023, 2024, 2025, 2026. ? What skills are most important for this role? Skills Tap to expand + Answer Key skills: IBM i, AS400, system IPL, workload scheduling, performance tuning. Strong fundamentals and practical project experience matter most. ? What is the salary for this position? Salary Tap to expand + Answer Compensation: ₹9.0 – ₹16.0 LPA. Final offer depends on skills, experience, and interview performance. ? What is the interview process at JPMorgan Chase & Co.? Interview Tap to expand + Answer Typically: Resume shortlisting → Online test → Technical interview(s) → HR round. ? Is this role remote, hybrid, or onsite? Work Mode Tap to expand + Answer Work mode varies by team. Confirm with HR during recruitment. ? What is the career growth path from this role? Growth Tap to expand + Answer Structured appraisals every 6–12 months. Senior roles accessible within 12–18 months based on performance. ? How do I apply? Application Tap to expand + Answer Apply via the official link in How to Apply section. Highlight: IBM i, AS400, system IPL, workload scheduling, performance tuning. ? Is there a probation period? Probation Tap to expand + Answer Standard 3–6 months probation. Confirmation follows successful completion. ? How to prepare for the Technology Support II - IBMi SRE Infrastructure Support interview? Preparation Tap to expand + Answer (1) Core concepts of IBM i, AS400, system IPL, workload scheduling, performance tuning, (2) 2–3 project walkthroughs, (3) Problem-solving, (4) JPMorgan Chase & Co. research, (5) Clear communication. ? What is the work culture like at JPMorgan Chase & Co.? Culture Tap to expand + Answer Research on LinkedIn and Glassdoor for authentic employee reviews. NexisGrow.com features only verified employers. 🔗 Explore More on NexisGrow More jobs in Bengaluru Browse all Tech jobs Latest Fresher jobs More jobs at JPMorgan Chase & Co. Work From Home jobs Ready to Apply? Don't Miss This Opportunity! Apply only via the official link. NexisGrow.com charges zero application fees. 👉 Apply Now — Official Link NexisGrow.com does not charge any application or registration fees. Beware of fraudulent offers. Naukri ki baat, NexisGrow ke saath • NexisGrow.com