📋 Job Details at a Glance 📍 Location Pune, Maharashtra, India 🏢 Company Johnson Controls 👥 Experience 2+ years 🎓 Qualification Bachelor's degree in Engineering, Supply Chain, Business Administration, or a related analytical field 📅 Eligible Batch 2023, 2024, 2025, 2026 📄 Job Type Full Time 💰 Salary ₹6.0 – ₹10.0 LPA 🏢 Industry Technology 🛠 Key Skills data manipulation data modeling Microsoft Excel ERP platforms SAP Oracle advanced planning tools o9 Alteryx UiPath IT Tech Support Analyst at Johnson Controls — Full Details & How to Apply Johnson Controls is seeking an IT Tech Support Analyst in Pune, Maharashtra, India , where you can leverage advanced planning tools like o9 and Alteryx to optimize supply chain operations. This role is pivotal as the demand for IT Tech Support Analysts is rising due to the increased reliance on data-driven decision-making in supply chain management. The significance of the IT Tech Support Analyst role in the technology sector cannot be overstated. As organizations increasingly depend on sophisticated data analytics, professionals who can manipulate and model data effectively are in high demand. This position at Johnson Controls directly enhances the efficiency of Sales and Operations Planning (S&OP), making it a critical component of modern supply chain strategies. Johnson Controls is a leader in smart building technology, employing over 100,000 people globally since its founding in 1885 . The company’s focus on innovation and sustainability creates a unique workplace culture that fosters professional growth and collaboration. Joining Johnson Controls means being part of a forward-thinking organization that values its employees and their contributions. This role is ideal for 2023, 2024, 2025, 2026 graduates with a Bachelor's degree in Engineering, Supply Chain, Business Administration, or a related analytical field and 2+ years experience . The competitive salary range of ₹6.0 – ₹10.0 LPA reflects the value placed on skilled professionals in this field. In this position, you will gain hands-on experience with essential skills such as data manipulation , data modeling , and proficiency in Microsoft Excel , ERP platforms , SAP , Oracle , and advanced planning tools like o9 and Alteryx . This role not only provides immediate exposure to critical technologies but also opens doors for career advancement into senior analyst roles within 2-3 years . 📊 Role Difficulty: Medium | Competition Level: Medium | Fresher Friendly: Yes NexisGrow.com features this opportunity as part of its curated tech job listings. All details are sourced from the official job posting. Apply online before the opportunity closes. Job Role & Responsibilities The IT Tech Support Analyst at Johnson Controls is pivotal in enhancing supply chain efficiency through data analysis and technical support, ensuring seamless operations across various platforms. Analyze enterprise data pipelines using SAP and Oracle to identify bottlenecks and optimize supply chain processes. Utilize advanced Microsoft Excel for data manipulation and modeling, supporting accurate demand planning initiatives. Collaborate with sales and operations teams to enhance predictive forecasting systems, ensuring alignment with business objectives. Monitor and report on key performance metrics, leveraging ERP platforms to track operational efficiency. Take ownership of process improvements and automation initiatives using UiPath , driving efficiency in supply chain operations. Document technical processes and effectively communicate findings to stakeholders, ensuring clarity and understanding. Provide technical support to clients, troubleshooting issues related to supply chain operations and enhancing user experience. This role fosters an ownership culture, allowing you to make a direct impact on operational efficiency and client satisfaction at Johnson Controls . Required Skills & Technical Competencies The ideal candidate for the IT Tech Support Analyst position will possess a robust skill set tailored to data analysis and supply chain management. Technical Skills Data manipulation — advanced — essential for analyzing complex datasets and making informed decisions. ERP platforms (SAP) — intermediate — critical for managing supply chain operations effectively. Microsoft Excel — advanced — used daily for data modeling and analysis to support decision-making processes. Automation tools (UiPath) — intermediate — utilized to streamline operations and enhance efficiency. Alteryx — intermediate — applied for advanced data analytics and process optimization. Soft Skills & Professional Competencies Strong communication skills — necessary for effective cross-functional collaboration and stakeholder engagement. Analytical thinking — crucial for interpreting data and making strategic recommendations. Problem-solving abilities — essential for troubleshooting technical issues and optimizing processes. Attention to detail — important for ensuring accuracy in data analysis and reporting. Good to Have (Bonus Skills) Experience with o9 — can unlock advanced analytics capabilities in supply chain management. Knowledge of predictive analytics — enhances your ability to forecast demand accurately. Familiarity with business intelligence tools — provides insights into operational efficiencies. When showcasing these skills in your resume or interview, emphasize specific examples of how you have applied them in real-world scenarios. Eligibility Criteria This role is designed for candidates with a strong analytical background and relevant experience in supply chain management. Candidates must hold a Bachelor's degree in Engineering, Supply Chain, Business Administration, or a related analytical field. Eligible batches include 2023, 2024, 2025, and 2026 , allowing fresh graduates to apply. A minimum of 2 years of relevant experience is required, though freshers with internships in supply chain analytics may also be considered. Academic performance expectations include a minimum CGPA of 6.0 or equivalent percentage. Having a portfolio or GitHub showcasing relevant projects or internships can provide a competitive edge. Documentation & Portfolio Requirements Ensure your resume is formatted clearly, highlighting your educational background, relevant experience, and any projects that demonstrate your skills. Pro tip: Tailor your application to emphasize your experience with SAP and Microsoft Excel , as these are critical for this role. Salary for IT Tech Support Analyst at Johnson Controls 💰 Compensation ₹6.0 – ₹10.0 LPA The advertised compensation for the IT Tech Support Analyst role at Johnson Controls is ₹6.0 – ₹10.0 LPA . The exact in-hand figure and any additional components are confirmed by the company during the offer or HR discussion stage. Selection Process at Johnson Controls The selection process for the IT Tech Support Analyst role is designed to identify candidates who possess both technical skills and the ability to work collaboratively in a team environment. 1 Online Aptitude Test — 60 minutes, assessing analytical and quantitative skills. 2 Technical Interview — focus areas include data manipulation, ERP systems, and supply chain concepts. 3 Behavioral Interview — questions will focus on teamwork, problem-solving, and communication skills. 4 HR Interview — discussion on company culture, role expectations, and offer timeline. Topic-wise Preparation Guide Round 1: Online Aptitude Test Quantitative Aptitude — essential for analyzing data effectively. — Khan Academy Logical Reasoning — critical for problem-solving in supply chain scenarios. — GeeksForGeeks Data Interpretation — relevant for understanding metrics and KPIs. — Khan Academy Basic Excel Functions — foundational for the role. — W3Schools Round 2: Technical Interview SAP Basics — understanding its role in supply chain management. — Udemy Advanced Excel Techniques — depth in data modeling and manipulation. — LinkedIn Learning Supply Chain Fundamentals — key concepts and terminology. — Coursera Predictive Analytics — importance in demand forecasting. — Coursera Automation Tools Overview — familiarity with UiPath and Alteryx. — Udemy Round 3: Behavioral Interview STAR Method for Behavioral Questions — preparing for role-specific scenarios. — MindTools Team Collaboration — examples of successful teamwork experiences. — YouTube Technical Deep-Dive on ERP Systems — understanding their application in the role. — Coursera Timeline & Expectations The typical timeline from application to offer can take 4-6 weeks , depending on the number of candidates and scheduling of interviews. Prepare thoroughly for each round, as the selection process is rigorous and designed to assess both technical and interpersonal skills. Expected Interview Questions for IT Tech Support Analyst at Johnson Controls These questions are based on the role's actual tech stack and responsibilities. Technical Questions Explain how you would use SAP to manage supply chain operations. What advanced Excel functions are you proficient in, and how have you used them? Describe a project where you utilized Alteryx for data analysis. How would you troubleshoot a data discrepancy in an ERP system? What is your experience with predictive analytics in demand planning? How do you approach data modeling for supply chain metrics? Behavioral Questions Describe a time you worked in a team to solve a complex problem. How do you handle tight deadlines in a project? Give an example of a situation where you had to communicate technical information to a non-technical audience. What motivates you to work in supply chain analytics? Role-Specific Questions What do you understand by Sales and Operations Planning (S&OP)? How would you optimize a data pipeline for better forecasting? What challenges do you foresee in the role of IT Tech Support Analyst ? Structure your answers using the STAR method to clearly convey your thought process and problem-solving abilities. Resume Tailoring & ATS Keywords for IT Tech Support Analyst Optimizing your resume for ATS is crucial for ensuring it gets noticed for this role. ATS Keywords to Include IT Tech Support Analyst Supply Chain Operations Data Manipulation Microsoft Excel ERP Platforms SAP Oracle Advanced Planning Tools o9 Alteryx UiPath Predictive Forecasting Resume Tips for This Role Highlight your proficiency in data manipulation and modeling, as these are critical for the role. Emphasize any experience with ERP systems like SAP or Oracle , as they are essential for the job. Include relevant projects or internships that showcase your analytical skills. Optimize your resume for ATS by using keywords from the job description. Avoid including irrelevant work experience that does not relate to supply chain or analytics. Build an ATS-optimized resume for this role using NexisGrow Resume Builder — free for all job seekers. Do not include generic skills or unrelated job experiences that do not align with the role. About Johnson Controls Founded in 1885 , Johnson Controls is headquartered in Cork, Ireland , and operates in over 150 countries worldwide. With a workforce of approximately 100,000 employees , the company has established a significant global footprint, providing innovative solutions that enhance building efficiency and sustainability. Johnson Controls specializes in advanced building technologies, including HVAC systems , fire safety solutions , and energy management systems . Their flagship products, such as Metasys and Tyco , are designed to optimize building performance and reduce operational costs, making them essential for modern infrastructure. The company has received numerous accolades for its workplace culture, including a consistent ranking on Glassdoor for employee satisfaction. Programs like Employee Resource Groups and Leadership Development Initiatives foster an inclusive environment, promoting professional growth and collaboration among employees. Recently, Johnson Controls has intensified its focus on smart building technologies, aligning with global sustainability goals. The company announced a strategic partnership with Microsoft in 2022 to enhance its IoT solutions , further solidifying its commitment to innovation in the building sector. This role as an IT Tech Support Analyst at Johnson Controls serves as an excellent launchpad for freshers, offering hands-on experience with industry-leading technologies like SAP and Oracle . The company’s emphasis on mentorship and training ensures that new employees gain valuable skills in a supportive environment. Why Join Johnson Controls as IT Tech Support Analyst? Joining Johnson Controls as an IT Tech Support Analyst provides a unique opportunity to work with cutting-edge technologies while contributing to sustainable solutions in the building industry. Hands-on Experience — Gain practical knowledge in advanced planning tools like Alteryx , essential for data analytics and decision-making. Data Skills Development — Enhance your proficiency in data manipulation and modeling using Microsoft Excel at an advanced level, crucial for analytical roles. Career Advancement — Opportunities for growth can lead to positions such as Senior Supply Chain Analyst or Data Analyst within 1-2 years, fostering long-term career development. Collaborative Culture — Experience a work environment that emphasizes teamwork, particularly with cross-functional collaboration between sales and operations teams. Vibrant Lifestyle — Enjoy living in Pune , which offers a lower cost of living compared to other major Indian cities, along with the flexibility of hybrid work arrangements. According to NexisGrow.com, the IT Tech Support Analyst role at Johnson Controls is a strategic entry point into the technology sector, offering valuable experience and growth potential in a leading global company. Frequently Asked Questions Interview · Role · Salary · Growth ? Who can apply for IT Tech Support Analyst at Johnson Controls? Eligibility Tap to expand + Answer Candidates with Bachelor's degree in Engineering, Supply Chain, Business Administration, or a related analytical field and 2+ years experience are eligible. Eligible batches: 2023, 2024, 2025, 2026. ? What skills are most important for this role? Skills Tap to expand + Answer Key skills: data manipulation, data modeling, Microsoft Excel, ERP platforms, SAP. Strong fundamentals and practical project experience matter most. ? What is the salary for this position? Salary Tap to expand + Answer Compensation: ₹6.0 – ₹10.0 LPA. Final offer depends on skills, experience, and interview performance. ? What is the interview process at Johnson Controls? Interview Tap to expand + Answer Typically: Resume shortlisting → Online test → Technical interview(s) → HR round. ? Is this role remote, hybrid, or onsite? Work Mode Tap to expand + Answer Work mode varies by team. Confirm with HR during recruitment. ? What is the career growth path from this role? Growth Tap to expand + Answer Structured appraisals every 6–12 months. Senior roles accessible within 12–18 months based on performance. ? How do I apply? Application Tap to expand + Answer Apply via the official link in How to Apply section. Highlight: data manipulation, data modeling, Microsoft Excel, ERP platforms, SAP. ? Is there a probation period? Probation Tap to expand + Answer Standard 3–6 months probation. Confirmation follows successful completion. ? How to prepare for the IT Tech Support Analyst interview? Preparation Tap to expand + Answer (1) Core concepts of data manipulation, data modeling, Microsoft Excel, ERP platforms, SAP, (2) 2–3 project walkthroughs, (3) Problem-solving, (4) Johnson Controls research, (5) Clear communication. ? What is the work culture like at Johnson Controls? Culture Tap to expand + Answer Research on LinkedIn and Glassdoor for authentic employee reviews. NexisGrow.com features only verified employers. 🔗 Explore More on NexisGrow More jobs in Pune Browse all Tech jobs Latest Fresher jobs More jobs at Johnson Controls Work From Home jobs Ready to Apply? Don't Miss This Opportunity! Apply only via the official link. 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