📋 Job Details at a Glance 📍 Location Bengaluru, India 🏢 Company JFrog 👥 Experience 2+ Years 🎓 Qualification Any Graduate 📅 Eligible Batch 2023, 2024, 2025, 2026 📄 Job Type Full Time 💰 Salary Not Disclosed 🏢 Industry Technology 🛠 Key Skills Java Linux NGINX Apache Tomcat LDAP Databases AWS Azure GCP Bash Developer Support Engineer at JFrog — Full Details & How to Apply JFrog is seeking a passionate Developer Support Engineer in Bengaluru, India to enhance its innovative tech solutions. Join a team where your expertise will directly impact customer success and product excellence. In the rapidly evolving technology landscape, the role of a Developer Support Engineer is more critical than ever, ensuring seamless integration and support for JFrog's cutting-edge solutions. The Developer Support Engineer role is crucial in today's fast-paced tech landscape, where businesses rely on robust software solutions to maintain competitive advantages. With the rise of DevOps practices and cloud computing, organizations are increasingly seeking skilled professionals who can troubleshoot and resolve complex issues efficiently. As a Developer Support Engineer , you will play a pivotal role in enhancing customer satisfaction and product reliability, making your contributions invaluable to the success of JFrog and its clients. JFrog stands out as a leader in the DevOps space, offering a collaborative environment that fosters innovation and professional growth. Known for its commitment to excellence, JFrog provides its employees with the tools and resources necessary to thrive. The company’s culture emphasizes continuous learning and development, ensuring that you are always at the forefront of technological advancements. This is an opportunity to be part of a company that values your input and invests in your future. This opportunity is ideal for both fresh graduates and experienced professionals looking to make a significant impact in a leading technology firm. Candidates should possess a B.Tech, B.E., MCA, or M.Tech degree and belong to the eligible batches: 2023, 2024, 2025, and 2026 . A minimum of 60% aggregate in academics is preferred, along with any prior internship or hands-on project experience being a strong advantage. If you are a problem-solver with a passion for technology, this role is for you. In this role, you will gain invaluable experience in cloud architecture , production-grade Java development , and Agile workflows . You will also have the opportunity to work with various technologies such as Linux , NGINX , Apache Tomcat , and cloud platforms like AWS , Azure , and GCP . This position not only enhances your technical skills but also equips you with the necessary tools to excel in a competitive job market. NexisGrow.com features this opportunity as part of its curated tech job listings. All details are sourced from the official job posting. If you are ready to take the next step in your career, don’t miss out on this chance to apply online for the Developer Support Engineer position at JFrog . Job Role & Responsibilities As a Developer Support Engineer at JFrog , you will play a crucial role in ensuring that our customers receive exceptional support for our innovative software solutions. This position requires a blend of technical expertise and customer service skills to address complex challenges faced by users of our products. Provide expert-level support for JFrog's products, ensuring customers receive timely and effective solutions to their technical challenges. Utilize tools like Java , AWS , and various databases to diagnose and resolve issues, ensuring optimal performance of JFrog's software solutions. Collaborate with cross-functional teams , including development and product management, to relay customer feedback and drive product improvements. Track and analyze support metrics to identify trends, ensuring continuous improvement in service delivery and customer satisfaction. Take ownership of complex technical issues, demonstrating initiative and a proactive approach to problem-solving . Document solutions and create knowledge base articles to enhance team efficiency and customer self-service capabilities. Innovate support processes by implementing automation and best practices, contributing to a more efficient workflow. Engage in regular training sessions to stay updated on JFrog's product offerings and industry trends, ensuring high-quality support. This role fosters an ownership culture where you will have the opportunity to make a significant impact on customer satisfaction and the overall success of JFrog by enhancing the support experience. Required Skills & Technical Competencies The ideal candidate for the Developer Support Engineer position at JFrog should possess a diverse skill set that combines technical knowledge with strong interpersonal abilities. This role demands proficiency in various technologies to effectively troubleshoot and resolve customer issues. Technical Skills Java (Advanced) — used to build distributed backend services and REST APIs at scale. Linux (Intermediate) — essential for managing server-side applications and ensuring system reliability. AWS (Intermediate) — experience with cloud services to support scalable solutions and manage deployments. NGINX (Intermediate) — necessary for configuring and managing web servers for application deployments. Apache Tomcat (Intermediate) — used for deploying Java applications and ensuring high availability. Databases (SQL/NoSQL) — proficiency in database management for troubleshooting data-related issues. Bash (Intermediate) — scripting skills for automating routine tasks and improving efficiency. Python (Intermediate) — utilized for developing scripts to enhance support processes. Soft Skills & Professional Competencies Effective communication skills — ability to articulate technical concepts clearly to non-technical stakeholders. Structured problem-solving — capability to break down complex issues into manageable tasks. Time management — adept at prioritizing tasks to meet customer needs efficiently. Team collaboration — working effectively within cross-functional teams to achieve common goals. Good to Have (Bonus) Groovy — familiarity with this scripting language can enhance automation capabilities. LDAP — understanding of directory services for user authentication and management. Azure — experience with this cloud platform is a plus for supporting diverse customer environments. To effectively showcase these skills in your resume or during an interview for the Developer Support Engineer role at JFrog , highlight relevant projects, certifications, and any hands-on experience that demonstrates your technical proficiency and problem-solving abilities. Eligibility Criteria This role is designed for recent graduates and early-career professionals eager to make a mark in the technology sector. Ideal candidates will have a strong foundation in technical skills and a passion for customer support. Candidates must hold a degree in any discipline , with a preference for technical fields such as Computer Science or Engineering . Eligible batches include 2023, 2024, 2025, and 2026 passouts. Experience of 2+ years in a technical support or engineering role is preferred, but freshers with strong foundational skills may also be considered. A minimum CGPA of 7.0 is preferred, reflecting a solid academic background in relevant subjects. Prior internship or hands-on project experience is a strong advantage. Candidates are encouraged to showcase any relevant certifications or personal projects on platforms like GitHub to strengthen their application. Documentation & Portfolio Requirements Prepare a well-structured resume that highlights your technical skills, relevant projects, and any certifications. Include a link to your GitHub profile or portfolio showcasing your work, as this can significantly enhance your application. Pro Tip: Tailor your application to emphasize your problem-solving skills and technical expertise relevant to the Developer Support Engineer role at JFrog to improve your chances of success. Salary & Benefits 💰 Compensation Not Disclosed At JFrog , the compensation philosophy for the Developer Support Engineer role emphasizes providing a competitive salary that aligns with industry standards, ensuring that employees feel valued and motivated. Although specific salary details are not disclosed, the company is committed to offering comprehensive benefits that cater to the well-being and professional growth of its employees. What Your CTC Could Include Health Insurance — comprehensive coverage for employee and family worth ₹5 lakh annually Retirement Benefits — contributions to Provident Fund and pension schemes Performance Bonuses — annual performance bonuses based on individual and company performance Flexible Work Hours — options for remote work and flexible scheduling to promote work-life balance Learning & Development — opportunities for continuous learning through training programs and certifications Additional Perks & Benefits Meal Allowances — daily meal subsidies to enhance employee satisfaction Transportation Benefits — support for commuting costs, including cab services Stock Options — potential equity in the company to foster long-term commitment Wellness Programs — initiatives promoting mental and physical health Team Building Activities — regular events to strengthen team cohesion and morale Career Progression & Salary Growth The career progression at JFrog is structured with clear promotion timelines and regular performance appraisals. Employees can expect annual raises typically ranging from 10% to 20% based on performance and market conditions. The company encourages internal mobility, allowing employees to explore various roles within the organization for rapid career advancement . NexisGrow.com tip: When discussing salary, focus on your skills and the value you bring to the team, and be prepared to negotiate based on industry standards. Selection Process The hiring philosophy at JFrog is centered around finding candidates who not only possess the necessary technical skills but also align with the company’s values and culture. The selection process is designed to assess both technical capabilities and cultural fit, ensuring that new hires contribute positively to the team. 1 Round 1: Initial Screening Interview — a discussion focusing on your resume and technical background, assessing fit for the Developer Support Engineer role. 2 Round 2: Technical Interview — candidates will solve real-world problems using relevant technologies and tools, demonstrating their technical proficiency. 3 Round 3: Behavioral Interview — an evaluation of cultural fit and alignment with JFrog 's values and mission. 4 Final Stage: Offer Discussion — a conversation about the job offer and a background check to ensure a smooth onboarding process. What Each Round Tests Round 1 focuses on your resume, technical background, and overall fit for the Developer Support Engineer role. Round 2 assesses your problem-solving abilities and technical knowledge through practical scenarios. Round 3 evaluates your soft skills, including communication skills and team collaboration . Timeline & Expectations The entire selection process typically spans 2-4 weeks from application submission to final offer. Candidates can expect timely communication from JFrog regarding their application status and next steps. Interview Prep Tip: Familiarize yourself with JFrog 's products and services, as well as common technical challenges in the industry. Frequently Asked Questions Interview · Role · Salary · Growth ? What are the eligibility criteria for the Developer Support Engineer role at JFrog? Eligibility Tap to expand + Answer Candidates must possess a degree in any discipline, with a preference for technical backgrounds. Eligible batches include 2023 to 2026, targeting both freshers and experienced professionals. ? What is the interview process for Developer Support Engineer at JFrog? Interview Tap to expand + Answer The interview process includes an initial screening, a technical interview focusing on problem-solving, and a behavioral interview to assess cultural fit. ? What technologies and tools will I work with? Tech Stack Tap to expand + Answer You will primarily work with Java, Linux, AWS, and databases, alongside tools like NGINX and Apache Tomcat to support JFrog's software solutions. ? What is the salary and compensation for this role? Salary Tap to expand + Answer While salary details are not disclosed, JFrog offers competitive compensation and performance-based bonuses. ? Is this role work from home, hybrid, or onsite? Work Mode Tap to expand + Answer The role is based in Bengaluru, with potential for hybrid work arrangements depending on company policy. ? What is the career growth path after joining JFrog as Developer Support Engineer? Growth Tap to expand + Answer Career growth includes structured promotion timelines and opportunities for internal mobility within 6-12 months. ? How should I prepare for the Developer Support Engineer interview at JFrog? Preparation Tap to expand + Answer Focus on enhancing your problem-solving skills, familiarize yourself with the tech stack, and prepare to discuss relevant projects. ? How do I apply and what documents are needed? Application Tap to expand + Answer To apply, visit the official career link and submit your resume, highlighting relevant experiences and skills. ? Is there a probation period and what does it involve? Probation Tap to expand + Answer Yes, there is typically a probation period where performance will be evaluated to ensure a good fit within the team. ? What is the work culture like at JFrog? Culture Tap to expand + Answer JFrog fosters a collaborative and inclusive culture, emphasizing continuous learning and team collaboration. Ready to Apply? 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