Technical Support Analyst at Infor

Infor · Remote — India

📋 Job Details at a Glance 📍 Location Remote — India 🏢 Company Infor 👥 Experience 0-2 years 🎓 Qualification Relevant technical qualification and demonstrated shipping experience 📅 Eligible Batch 2023, 2024, 2025, 2026 📄 Job Type Full Time 💰 Salary Not Disclosed 🏢 Industry Technology 🛠 Key Skills Infor AI RPA OS platform Enterprise applications Automation solutions Proof of Concepts Workforce productivity Technical Support Analyst at Infor — Full Details & How to Apply Infor is seeking a Technical Support Analyst to work remotely in India , with a focus on enterprise automation solutions using AI and RPA technologies . This role offers hands-on experience in developing proof of concepts for workforce productivity improvements within Infor ’s platform ecosystem. This Technical Support Analyst role directly supports the implementation of automation solutions by identifying use cases and building proof of concepts (PoCs) for enterprise applications . The position involves working with AI , RPA , OS platform , and enterprise applications , enabling real-time optimization of operational workflows. Candidates will engage with live systems to validate automation workflows and assess workforce productivity gains through practical, solution-driven tasks. Infor recruitment emphasizes this role as part of its enterprise automation initiatives. The position is embedded within a team that develops and deploys automation solutions using Infor technologies. The team focuses on delivering scalable, real-world applications through Proof of Concepts and integration with existing enterprise systems. Infor is recognized for its high-quality enterprise applications and platform-based automation tools. Candidates with a relevant technical qualification and demonstrated shipping experience are eligible. This role is open to individuals with 0-2 years of experience , including 2023, 2024, 2025, 2026 graduates . The salary is Not Disclosed . Applicants will gain practical exposure to Infor , AI , RPA , OS platform , and enterprise applications . This experience builds foundational skills in automation solution design and supports progression into technical support or automation engineering roles within enterprise technology environments. 📊 Role Difficulty: Low | Competition Level: Medium | Fresher Friendly: Yes NexisGrow.com features this opportunity as part of its curated tech job listings. All details are sourced from the official job posting. Apply online before the opportunity closes. Technical Support Analyst jobs in India are available through Infor recruitment for remote roles. Explore Remote — India jobs with direct access to enterprise technology platforms. Apply online to join a role focused on AI, RPA , and workforce productivity solutions. Job Role & Responsibilities The Technical Support Analyst at Infor is tasked with implementing and validating automation solutions using Infor 's AI and RPA technologies to improve workforce productivity in enterprise environments. This role ensures operational efficiency through measurable performance metrics and direct support of enterprise applications . Identify innovative use cases for enterprise automation solutions using Infor 's AI and RPA technologies to enhance workforce productivity . Develop proof of concepts (PoCs) to demonstrate the effectiveness of automation solutions using RPA and AI in real-world enterprise applications . Collaborate with engineers and business stakeholders to deliver enterprise applications built on Infor platforms and automation solutions . Monitor performance and operational metrics to evaluate the effectiveness of automation solutions deployed in OS platform environments. Support and maintain existing automation solutions to ensure optimal performance of enterprise applications on OS platform systems. Document process workflows and performance improvements related to automation solutions using Infor and RPA tools. Troubleshoot and resolve customer-facing issues in enterprise applications and automation solutions built on Infor and AI platforms. Validate the integration of automation solutions with enterprise applications using Proof of Concepts and OS platform deployment scripts. This role demands direct ownership of automation solution performance, with measurable impact on workforce productivity and operational metrics across Infor enterprise systems. Required Skills & Technical Competencies The role requires a clear technical profile centered on Infor , AI , and RPA technologies, with hands-on experience in deploying and validating automation solutions in enterprise environments. Candidates must demonstrate practical application of these tools in real-world scenarios. Technical Skills Infor — entry — essential for developing and supporting enterprise applications using Infor platforms and automation solutions . AI — entry — required to implement intelligent automation using Infor 's AI technologies in enterprise applications . RPA — entry — necessary for creating efficient automation workflows in enterprise applications and OS platform environments. OS platform — entry — required to deploy and manage enterprise applications and automation solutions on specific operating systems . Enterprise applications — entry — must be able to configure and support enterprise applications integrated with automation solutions using Infor and RPA . Automation solutions — entry — must demonstrate ability to design, test, and maintain automation solutions using AI and RPA tools. Proof of Concepts — entry — must develop and validate Proof of Concepts to evaluate automation solution performance in enterprise applications . When preparing a resume, emphasize hands-on experience with Infor , RPA , and AI tools, including specific projects involving automation solutions and enterprise applications . Eligibility Criteria This role is designed for candidates with a relevant technical qualification and 0–2 years of experience, including freshers and early-career individuals with foundational exposure to enterprise applications and automation solutions . Must hold a relevant technical qualification such as a diploma in IT, Computer Science, or a related field. Eligible batches are 2023 , 2024 , 2025 , and 2026 . Experience requirement is 0–2 years , accepting candidates with no prior industry experience. Academic performance (CGPA) is not specified, but a solid foundation in technical subjects is expected. Project experience, GitHub repositories, internships, or portfolios are not required but may strengthen application. Must demonstrate practical exposure to enterprise applications or automation tools through academic or personal projects. Documentation & Portfolio Requirements Your resume must clearly list your technical qualification , relevant projects, and any experience with enterprise applications or automation tools . Include specific examples of automation workflows or Proof of Concepts you have designed or implemented. For this role, prioritize showcasing hands-on experience with Infor , RPA , and AI tools in academic or personal projects, especially those involving automation solutions and enterprise applications . Salary for Technical Support Analyst at Infor 💰 Compensation Not Disclosed The advertised compensation for the Technical Support Analyst role at Infor is Not Disclosed . The exact in-hand figure and any additional components are confirmed by the company during the offer or HR discussion stage. Recommended Courses & Preparation Tips for Technical Support Analyst Upskilling with the right resources significantly enhances your chances of selection for the Technical Support Analyst role at Infor . Recommended Courses & Resources Enterprise applications — Gain foundational knowledge in enterprise applications crucial for this role. KodNest — Learn automation solutions that are essential for improving workforce productivity . Boost your profile with relevant certifications at NexisGrow GetCertified — strengthen your application before you apply. Common Mistakes to Avoid ❌ Applying without showing evidence of skills in Infor, AI, or RPA — Ensure your resume highlights these critical skills. ❌ Using a generic resume instead of tailoring it — Customize your resume to align with the job description. ❌ Listing technologies like RPA without detailing application — Provide context on how you used these technologies in projects. ❌ Ignoring qualification and experience requirements — Verify that you meet the specified criteria before applying. ❌ Adding unrelated technologies or unsupported claims — Stick to relevant skills and experiences only. ❌ Applying without verifying the official Apply URL — Always check the job details before submission. Before You Apply — Checklist ✅ Confirm the job title, company, location, work mode, and experience requirement. ✅ Check that you meet the supplied qualification criteria. ✅ Verify eligibility against the supplied eligible batches and experience requirement. ✅ Add relevant supplied JD keywords naturally to your resume. ✅ Highlight projects or experience related to the supplied technologies and responsibilities. ✅ Remove unsupported technologies, achievements, or experience claims. ✅ Open and verify the supplied Apply URL before submitting the application. ✅ Save the job details, application date, and role-specific resume version for tracking. Resume Tailoring & ATS Keywords for Technical Support Analyst Optimizing your resume for ATS is crucial for standing out in the application process for the Technical Support Analyst role at Infor . ATS Keywords to Include Technical Support Analyst Infor AI RPA Enterprise applications Automation solutions Proof of Concepts Workforce productivity OS platform Collaboration Troubleshooting Documentation Resume Tips for This Role Highlight the relevant technical qualification prominently on your resume. Emphasize experience with Infor , AI, and RPA technologies, as these are critical for the role. Include a project that demonstrates skills in automation solutions or enterprise applications . Use exact keywords from the job description naturally to align with ATS requirements. Avoid adding unsupported technologies or claims that cannot be substantiated. Build an ATS-optimized resume for this role using NexisGrow Resume Builder — free for all job seekers. Pro Tip: Do not include unrelated experiences or unsupported claims in your resume for this role. How to Apply for Technical Support Analyst at Infor Apply Now — Infor Open the supplied official Apply URL and confirm the job title and company. Prepare a resume aligned with the supplied skills, responsibilities, qualification, and experience requirement. Complete the official application form accurately and avoid unsupported claims. Submit the application and save the confirmation or application reference if the portal provides one. Record the application date and monitor the official company portal or registered email for updates. Applications reviewed on rolling basis — early submission recommended. Apply Now — Infor NexisGrow.com does not charge any fees for job applications. Infor Infor is a technology company offering enterprise applications and automation solutions . This role is based in India, operates remotely, and supports Infor 's enterprise technology platform. The position focuses on AI, RPA , and OS platform technologies to enhance workforce productivity . The team develops automation solutions using Infor ’s AI, RPA , and OS platform . Responsibilities include creating proof of concepts and delivering enterprise automation solutions . These efforts aim to improve business performance through scalable, real-world use cases. This role enables early-career exposure to AI, RPA , and enterprise automation. Candidates gain hands-on experience with Proof of Concepts and enterprise applications , building foundational skills in automation solutions and workforce productivity . Company Details Industry Technology Location Remote — India Connect With Us Careers Apply Now Website 🔗 careers.infor.com Frequently Asked Questions Interview · Role · Salary · Growth ? Who can apply for this role? Eligibility Tap to expand + Answer Candidates with a relevant technical qualification and 0-2 years of experience, including fresh graduates from eligible batches (2023, 2024, 2025, 2026), can apply. ? What technical skills are most important for this role? Skills Tap to expand + Answer The most important skills include Infor, AI, RPA, and knowledge of enterprise applications. ? What is the expected salary for this position? Salary Tap to expand + Answer Salary Display is Not Disclosed, which is the only salary information available. ? What should I expect after applying? Hiring Process Tap to expand + Answer The exact hiring stages are not specified in the job posting. ? How should I prepare for the interview? Preparation Tap to expand + Answer 1. Review Infor's technologies. 2. Understand AI and RPA concepts. 3. Prepare examples of automation solutions. 4. Familiarize yourself with enterprise applications. 5. Practice troubleshooting scenarios. ? Is this role remote, hybrid, or onsite? Work Mode Tap to expand + Answer This role is remote, allowing candidates to work from anywhere in India. ? What career exposure can this role provide? Growth Tap to expand + Answer This role provides exposure to enterprise automation solutions and collaboration with engineers and business stakeholders. ? What should I highlight in my resume for this role? Resume Tap to expand + Answer Highlight skills in Infor, AI, RPA, experience with enterprise applications, and relevant technical qualifications. ? Is there a last date to apply? Application Tap to expand + Answer Not specified in the job posting. ? Is there a probation period? Probation Tap to expand + Answer Not specified in the job posting. ? What is the work environment like for this role? Culture Tap to expand + Answer The role involves collaboration with engineers and business stakeholders in a remote work setting. ? Can freshers apply for this role? Fresher Tap to expand + Answer Yes, freshers can apply as the experience requirement is 0-2 years. 🔗 Explore More on NexisGrow More jobs in Remote — India Browse all Tech jobs Latest Fresher jobs More jobs at Infor Work From Home jobs Ready to Apply? Don't Miss This Opportunity! Apply only via the official link. NexisGrow.com charges zero application fees. 👉 Apply Now — Official Link NexisGrow.com does not charge any application or registration fees. Beware of fraudulent offers. Naukri ki baat, NexisGrow ke saath • NexisGrow.com