📋 Job Details at a Glance 📍 Location Bangalore / Noida / Chennai, India 🏢 Company Infinite Computer Solutions 👥 Experience 5-10 Years 🎓 Qualification Any Graduate 📅 Eligible Batch 2023, 2024, 2025, 2026 📄 Job Type Full Time 💰 Salary As per Company Policy 🏢 Industry Technology 🛠 Key Skills Telecom IT PCRF Deployment 4G/5G Networks Cloud Infrastructure Kubernetes OpenShift Docker Linux Diameter HTTP2 Senior Support Engineer at Infinite Computer Solutions — Full Details & How to Apply Infinite Computer Solutions is seeking a Senior Support Engineer to drive innovation in telecom IT. This role offers a unique opportunity to work with advanced technologies in a Bangalore, India environment, where you can significantly impact the future of 4G and 5G networks . The role of a Senior Support Engineer is increasingly vital in the technology landscape, especially as the demand for robust telecom IT systems continues to surge. With the rapid evolution of 4G and 5G networks , professionals in this field are tasked with enhancing system performance and reliability. As organizations like Infinite Computer Solutions push the boundaries of technological capabilities, the need for skilled engineers who can deploy and optimize PCRF systems becomes paramount. This position not only offers a chance to work with cutting-edge technologies but also places you at the forefront of improving service quality and customer satisfaction. Infinite Computer Solutions stands out as an employer committed to technological advancement and employee development. With a focus on fostering a culture of innovation, the company provides its engineers with the tools and resources necessary to excel. The emphasis on career growth and professional development makes this an ideal environment for those looking to make meaningful contributions while advancing their careers. The company’s dedication to employee well-being and skill enhancement ensures that you will be part of a team that values your input and growth. This role is ideal for both freshers and candidates with up to 10 years of experience . If you hold a B.Tech, MCA, or equivalent degree and belong to the 2023, 2024, 2025, or 2026 graduating classes, you are encouraged to apply. Candidates with a strong foundation in telecom IT, particularly in areas such as cloud infrastructure and Kubernetes , will find this position particularly rewarding. Your background in PCRF deployment and familiarity with technologies like Docker and Linux will be highly advantageous. In this role, you will gain invaluable experience in cloud architecture , production-grade Java development , and Agile workflows . You will also have the opportunity to deepen your understanding of 4G/5G networks and work with leading-edge technologies that are shaping the future of the telecom industry. This position not only enhances your technical skills but also equips you with the knowledge to tackle complex challenges in a fast-paced environment. NexisGrow.com features this opportunity as part of its curated tech job listings. All details are sourced from the official job posting, ensuring you have the most accurate and up-to-date information to apply online for the Senior Support Engineer position at Infinite Computer Solutions . Job Role & Responsibilities The role of Senior Support Engineer at Infinite Computer Solutions is pivotal in enhancing the performance and reliability of telecom IT systems. This position involves leading the deployment and configuration of PCRF systems, ensuring they integrate seamlessly with existing telecom infrastructure. Lead the deployment and configuration of PCRF systems, ensuring they meet the operational requirements of 4G/5G networks . Utilize Kubernetes , OpenShift , and Docker for managing cloud infrastructure and container orchestration, optimizing resource allocation. Collaborate with cross-functional teams , including network engineers and product managers, to align support strategies with business objectives and enhance service delivery. Monitor system performance metrics and provide actionable insights to improve operational efficiency and service quality. Troubleshoot complex issues, driving innovative solutions to enhance system reliability and performance in a fast-paced environment. Document processes, create user guides, and report on system health to ensure transparency and knowledge sharing within the team. Proactively identify areas for improvement in telecom IT systems, fostering a culture of continuous innovation and excellence. Participate in regular training sessions to stay updated on the latest technologies and industry trends relevant to telecom IT . This role embodies an ownership culture where accountability and proactive problem-solving are essential, significantly impacting the overall performance of Infinite Computer Solutions and its clients. Required Skills & Technical Competencies The ideal candidate for the Senior Support Engineer position at Infinite Computer Solutions should possess a robust skill set that combines technical expertise with strong analytical abilities. This diverse skill profile is crucial for effectively managing and optimizing telecom IT systems. Technical Skills PCRF Deployment (Expert) — critical for ensuring high service quality in telecom networks. Cloud Infrastructure (Advanced) — experience with Kubernetes , OpenShift , and Docker for efficient resource management. 4G/5G Networks (Advanced) — in-depth knowledge of protocols and architectures to optimize service delivery. Diameter (Intermediate) — essential for seamless communication within telecom systems. HTTP2 (Intermediate) — familiarity required for modern web communication standards. JSON (Intermediate) — proficiency in data interchange formats for API integration. Cloud Architecture (Advanced) — understanding of design principles for scalable cloud solutions. OCS (Intermediate) — knowledge of Online Charging Systems to enhance billing processes. Soft Skills & Professional Competencies Analytical thinking — ability to dissect complex problems and derive actionable solutions. Effective communication skills — essential for collaborating with diverse teams and stakeholders. Time management — skill in prioritizing tasks to meet tight deadlines in a dynamic environment. Team collaboration — working effectively with cross-functional teams to achieve common goals. Good to Have (Bonus) Certifications in Cloud Technologies — showcasing commitment to continuous learning and expertise. Experience with Agile methodologies — familiarity with iterative project management approaches. Knowledge of Telecom Billing Systems — understanding of financial aspects related to telecom services. To effectively showcase these skills in your resume or during an interview for the Senior Support Engineer role, emphasize your hands-on experience with relevant technologies and your ability to solve complex problems in real-world scenarios. Eligibility Criteria This role is designed for candidates who are passionate about telecom IT and possess the necessary technical and analytical skills. Ideal applicants will have a blend of educational qualifications and relevant work experience. Candidates must hold a degree in any discipline , with a preference for technical fields such as Computer Science or Information Technology . Eligible batches include 2023, 2024, 2025, and 2026 graduates, targeting both fresh talent and experienced professionals. Minimum CGPA of 6.0 is expected, reflecting a solid academic foundation. 5-10 years of experience in telecom IT or related fields is preferred, allowing for a mix of fresh talent and seasoned professionals. Prior internship or hands-on project experience is a strong advantage, showcasing practical skills. Certifications in cloud technologies or telecom systems will enhance the application, showcasing commitment and expertise. Documentation & Portfolio Requirements Prepare a well-structured resume highlighting your relevant skills and experiences. Include links to your GitHub or portfolio showcasing your projects, as well as any certifications that demonstrate your expertise. Pro Tip: Tailor your resume to highlight specific experiences related to PCRF deployment and cloud infrastructure to improve your application success rate. Salary & Benefits 💰 Compensation As per Company Policy The compensation philosophy at Infinite Computer Solutions for the role of Senior Support Engineer emphasizes attracting top talent through a competitive salary structure that aligns with industry standards. This commitment ensures that employees feel valued and motivated to contribute to the company's success. What Your CTC Could Include Health Insurance — comprehensive coverage for employee and family worth ₹5 lakh annually Retirement Benefits — contributions to Provident Fund and Gratuity schemes Performance Bonuses — annual bonuses based on individual and company performance Flexible Work Hours — options for hybrid work to support work-life balance Learning & Development — access to training programs and certifications to enhance skills Additional Perks & Benefits Meal Allowances — monthly stipends for meals to promote employee well-being Transportation Support — assistance with commuting costs for employees Stock Options — opportunities to invest in the company’s future Wellness Programs — initiatives focused on mental and physical health Employee Referral Bonuses — rewards for referring successful candidates Career Progression & Salary Growth At Infinite Computer Solutions , career progression is supported through structured promotion timelines, with regular performance appraisals occurring every 6 months . Typical raise percentages in this industry range from 10% to 20% annually, depending on performance and company growth. NexisGrow.com tip: When negotiating your salary, consider discussing your unique skills and experiences that align with the needs of the Senior Support Engineer role to strengthen your position. Selection Process The hiring philosophy at Infinite Computer Solutions focuses on identifying candidates who not only possess the necessary technical skills but also align with the company’s values and culture. This thorough selection process ensures that the best fit is chosen for the Senior Support Engineer role. 1 Round 1: Initial Screening — a phone interview focusing on technical skills and relevant experience. 2 Round 2: Technical Interview — an in-depth assessment of problem-solving abilities and practical application of skills. 3 Round 3: Behavioral Interview — evaluation of cultural fit and alignment with company values. 4 Final Stage: Offer Stage — includes a background check and discussion of compensation and benefits. What Each Round Tests Round 1 assesses your technical skills and relevant experience, while Round 2 focuses on your problem-solving abilities and practical application in real-world scenarios. Round 3 evaluates your communication skills and cultural fit within the team. Timeline & Expectations The entire selection process typically takes 3-4 weeks from application submission to final offer. You can expect timely communication from Infinite Computer Solutions throughout the process, including updates after each round. Interview Prep Tip: Familiarize yourself with the company’s products and culture, as demonstrating knowledge about Infinite Computer Solutions can significantly enhance your candidacy. Frequently Asked Questions Interview · Role · Salary · Growth ? What are the eligibility criteria for the Senior Support Engineer role at Infinite Computer Solutions? Eligibility Tap to expand + Answer Candidates must hold a degree in any field, with a preference for technical disciplines, and should be from the 2023-2026 batches with 5-10 years of relevant experience. ? What is the interview process for Senior Support Engineer at Infinite Computer Solutions? Interview Tap to expand + Answer The interview process includes an initial screening, a technical interview focusing on practical skills, and a behavioral interview to assess cultural fit. ? What technologies and tools will I work with? Tech Stack Tap to expand + Answer You will primarily work with PCRF, Kubernetes, Docker, and cloud infrastructure, alongside Diameter and HTTP2 protocols. ? What is the salary and compensation for this role? Salary Tap to expand + Answer Salary is competitive and aligned with industry standards, with opportunities for performance bonuses and growth based on contributions. ? Is this role work from home, hybrid, or onsite? Work Mode Tap to expand + Answer The role offers a hybrid work model, allowing flexibility in work arrangements based on project needs. ? What is the career growth path after joining Infinite Computer Solutions as a Senior Support Engineer? Growth Tap to expand + Answer Career growth includes structured promotion timelines and opportunities for internal mobility within various technology domains. ? How should I prepare for the Senior Support Engineer interview at Infinite Computer Solutions? Preparation Tap to expand + Answer Focus on brushing up your knowledge of PCRF, cloud technologies, and problem-solving skills relevant to telecom IT. ? How do I apply and what documents are needed? Application Tap to expand + Answer To apply, visit the job link and submit your resume, highlighting relevant experience and skills tailored to the job description. ? Is there a probation period and what does it involve? Probation Tap to expand + Answer Yes, there is a standard probation period during which performance will be evaluated based on set objectives and team integration. ? What is the work culture like at Infinite Computer Solutions? Culture Tap to expand + Answer The work culture is collaborative and inclusive, emphasizing continuous learning, innovation, and respect for diverse perspectives. Ready to Apply? Don't Miss This Opportunity! Apply only via the official link. 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