📋 Job Details at a Glance 📍 Location Hyderabad, Telangana, India 🏢 Company GHX 👥 Experience 1-3 years 🎓 Qualification Bachelor’s degree in Computer Science, Information Technology, or a related technical discipline 📅 Eligible Batch 2021, 2022, 2023, 2024, 2025 📄 Job Type Full Time 💰 Salary ₹4.5 – ₹8.0 LPA 🏢 Industry Technology 🛠 Key Skills L1/L2 end-user support troubleshooting Windows 10 troubleshooting Windows 11 core networking issues device imaging patching Autopilot Intune SCCM Azure AD Enterprise Tech Administrator I at GHX — Full Details & How to Apply GHX is seeking an Enterprise Tech Administrator I in Hyderabad, Telangana, India , where you can leverage your IT skills to support healthcare technology solutions. This role directly contributes to improving end-user computing in a constantly evolving tech landscape. The demand for IT support roles in healthcare technology is increasing, with GHX at the forefront of this trend, providing essential services to healthcare organizations. As healthcare systems become more reliant on technology, the need for skilled professionals to manage and troubleshoot these systems is paramount, making this Enterprise Tech Administrator I position crucial for operational success. Founded in 2000 , GHX has over 1,000 employees globally and is recognized for its innovative solutions in healthcare supply chain management. The company’s focus on enhancing healthcare efficiency sets it apart as an employer, offering a collaborative culture where technology meets healthcare needs. This role is ideal for 2021, 2022, 2023, 2024, 2025 graduates with a Bachelor’s degree in Computer Science, Information Technology, or a related technical discipline . Candidates with 1-3 years experience can expect a competitive salary ranging from ₹4.5 – ₹8.0 LPA , making it an attractive entry point into the tech industry. As an Enterprise Tech Administrator I , you will gain hands-on experience with essential skills such as L1/L2 end-user support , troubleshooting Windows 10 and 11 , core networking issues , and tools like Intune , SCCM , and Azure AD . This role opens doors to specialized IT positions, allowing you to advance your career within 1-2 years . 📊 Role Difficulty: Medium | Competition Level: Medium | Fresher Friendly: Yes NexisGrow.com features this opportunity as part of its curated tech job listings. All details are sourced from the official job posting. Apply online before the opportunity closes. Job Role & Responsibilities The core mission of the Enterprise Tech Administrator I at GHX is to deliver exceptional L1/L2 end-user support , ensuring efficient troubleshooting of Windows 10 and Windows 11 issues to minimize user downtime. Provide L1/L2 end-user support by troubleshooting Windows 10 and Windows 11 issues, ensuring minimal downtime for users and enhancing productivity. Utilize Microsoft Intune for device imaging and patching , maintaining compliance with company standards and ensuring devices are up-to-date. Collaborate with the network team to resolve core networking issues , ensuring seamless connectivity for users and improving overall system performance. Monitor and report on system performance metrics, identifying areas for improvement in user support and enhancing service delivery. Take ownership of IT projects, such as implementing Autopilot for streamlined device provisioning, contributing to operational efficiency. Document troubleshooting processes and solutions in the company knowledge base for future reference, fostering a culture of continuous improvement. Engage with clients to resolve technical issues , ensuring high levels of customer satisfaction and building strong relationships. At GHX , we foster an ownership culture where each team member directly impacts user experience and operational success through their contributions. Required Skills & Technical Competencies The Enterprise Tech Administrator I role demands a robust skill profile, focusing on technical competencies and effective communication to support end-users efficiently. Technical Skills L1/L2 end-user support — entry — essential for addressing user issues effectively and maintaining operational efficiency. Troubleshooting Windows 10 — entry — critical for resolving common operating system problems encountered by users. Troubleshooting Windows 11 — entry — necessary for diagnosing and fixing issues specific to the latest operating system. Core networking issues — entry — vital for diagnosing and fixing connectivity issues that impact user productivity. Device imaging — entry — important for preparing devices for deployment and ensuring compliance with company policies. Patching — entry — crucial for maintaining system security and functionality through timely updates. Autopilot — entry — used for streamlined device provisioning, enhancing user setup experiences. Intune — entry — utilized for managing devices and ensuring compliance with company standards. SCCM — intermediate — unlocks advanced device management capabilities within the organization. Azure AD — intermediate — provides a competitive edge in managing user identities and access. Microsoft 365 — entry — essential for supporting users in utilizing cloud-based productivity tools. Soft Skills & Professional Competencies Strong communication skills — vital for effectively interacting with users and documenting technical processes. Problem-solving abilities — necessary for diagnosing and resolving technical issues efficiently. Attention to detail — important for ensuring accuracy in documentation and troubleshooting. Customer service orientation — crucial for maintaining high levels of user satisfaction and engagement. Good to Have (Bonus Skills) CompTIA A+ certification — enhances credibility and demonstrates foundational IT knowledge. Experience with SCCM — unlocks advanced device management capabilities within the organization. Knowledge of Azure AD — provides a competitive edge in managing user identities and access. When showcasing these skills in your resume or interview, emphasize specific experiences and outcomes that demonstrate your proficiency in each area. Eligibility Criteria This role is designed for recent graduates and early-career professionals eager to develop their technical skills in a supportive environment. Bachelor’s degree in Computer Science , Information Technology , or a related field is required to ensure a solid technical foundation. Eligible batches include 2021 to 2025 , allowing recent graduates to apply and kickstart their careers. 1-3 years of experience is preferred, but freshers with relevant internships or projects are encouraged to apply. A minimum CGPA of 6.0 is expected to demonstrate academic competence in technical subjects. Having a portfolio or GitHub showcasing relevant projects can significantly enhance your application. Documentation & Portfolio Requirements Ensure your resume is clear and concise, highlighting relevant experiences and skills, and include links to your portfolio or GitHub showcasing your projects. Pro tip: Tailor your application to highlight specific experiences with Windows 10 , Intune , and core networking issues to stand out in the selection process. Salary for Enterprise Tech Administrator I at GHX 💰 Compensation ₹4.5 – ₹8.0 LPA The advertised compensation for the Enterprise Tech Administrator I role at GHX is ₹4.5 – ₹8.0 LPA . The exact in-hand figure and any additional components are confirmed by the company during the offer or HR discussion stage. Selection Process at GHX The selection process for the Enterprise Tech Administrator I role is designed to identify candidates with the right technical skills and cultural fit. 1 Online Aptitude Test — 60 minutes, assessing logical reasoning and technical knowledge. 2 Technical Interview — focuses on troubleshooting skills, Windows OS, and networking concepts. 3 Behavioral Interview — evaluates cultural fit and problem-solving abilities through situational questions. 4 HR Interview — discusses salary expectations and company culture, with an offer timeline of 1 week . Topic-wise Preparation Guide Round 1: Online Aptitude Test Logical reasoning — essential for problem-solving in IT support roles — Khan Academy Basic networking concepts — foundational knowledge for troubleshooting — GeeksForGeeks Windows OS features — understanding system functionalities — W3Schools Technical terminology — familiarity with IT jargon used in the industry — YouTube Round 2: Technical Interview Windows 10/11 troubleshooting — depth in resolving OS-specific issues — Udemy Networking fundamentals — knowledge of TCP/IP, DNS, and DHCP — HackerRank Device management with Intune — practical applications in real-world scenarios — Microsoft Documentation Core troubleshooting techniques — methods for systematic problem resolution — freeCodeCamp Azure AD basics — understanding identity management in cloud environments — Microsoft Documentation Round 3: Behavioral Interview Behavioral questions using the STAR method — focusing on teamwork and conflict resolution — MindTools Problem-solving scenarios — demonstrating analytical thinking in technical contexts — GeeksForGeeks Technical deep-dive on device imaging — specific to Autopilot and SCCM — Microsoft Documentation Timeline & Expectations The application to offer timeline typically spans about 1 week , allowing for thorough evaluations at each stage. Prepare thoroughly for each round, focusing on both technical skills and cultural fit. Expected Interview Questions for Enterprise Tech Administrator I at GHX The following questions are tailored to the role's actual tech stack and responsibilities. Technical Questions How do you troubleshoot a Windows 10 boot issue? What steps would you take to resolve a network connectivity problem? Explain how Intune can be used for device management. What is the role of Azure AD in enterprise environments? Describe the process of imaging a device using Autopilot. How do you handle user requests for software installations? Behavioral Questions Describe a time you resolved a conflict within a team. How do you prioritize multiple user support requests? Give an example of a challenging technical problem you solved. What steps do you take to ensure effective communication with users? Role-Specific Questions What are the key responsibilities of an Enterprise Tech Administrator? How do you ensure compliance with IT policies in your support role? What tools do you use for documentation and reporting? Structure your answers using the STAR method to clearly demonstrate your thought process and problem-solving abilities. Resume Tailoring & ATS Keywords for Enterprise Tech Administrator I Optimizing your resume for ATS is crucial for standing out in the application process. ATS Keywords to Include Enterprise Tech Administrator L1/L2 support Windows 10 Windows 11 Intune SCCM Azure AD device imaging troubleshooting networking Microsoft 365 problem-solving Resume Tips for This Role Highlight relevant internships or projects that demonstrate your technical skills. Emphasize your familiarity with tools like Intune and SCCM, as they are critical for this role. Include any certifications or coursework related to IT support or networking. Optimize your resume for ATS by using keywords from the job description. Avoid including unrelated work experience that does not showcase your technical abilities. Build an ATS-optimized resume for this role using NexisGrow Resume Builder — free for all job seekers. Do not include generic skills or experiences that do not relate to the job description. About GHX Founded in 2000 , GHX is headquartered in Louisville, Colorado , and has established a significant presence in Hyderabad, Telangana, India . With a focus on optimizing healthcare supply chains globally, GHX serves over 4,000 healthcare organizations , showcasing its expansive reach and commitment to improving healthcare efficiency. GHX specializes in cloud-based solutions such as GHX Exchange and GHX Analytics , which streamline procurement and supply chain processes for healthcare providers. These platforms enhance operational efficiency and significantly reduce costs, making them essential tools in the healthcare technology landscape. The company fosters a culture of innovation and collaboration, reflected in its impressive 4.2 out of 5 rating on Glassdoor for employee satisfaction. GHX actively promotes employee development through various programs, including mentorship and continuous learning initiatives, ensuring that team members are equipped to thrive in their careers. Recently, GHX expanded its offerings to include advanced analytics and AI-driven insights, positioning itself as a leader in healthcare technology. This strategic move not only enhances its service portfolio but also demonstrates GHX's commitment to staying at the forefront of industry advancements. Joining GHX as a fresher provides a unique opportunity to work with cutting-edge technology in a supportive environment. The company's focus on professional growth and development ensures that new employees can build a strong foundation for their careers in technology. Why Join GHX as Enterprise Tech Administrator I? As an Enterprise Tech Administrator I at GHX, you will gain hands-on experience with industry-leading technologies, positioning yourself for a successful career in IT support. Hands-On Experience — Work directly with Microsoft Intune , enhancing your skills in device management essential for modern IT roles. Skill Enhancement — Exposure to Azure AD and Microsoft 365 will broaden your technical expertise, making you a valuable asset in any tech-driven organization. Career Advancement — GHX promotes internal growth, with potential career paths leading to roles such as IT Manager or Systems Administrator within 2-3 years . Collaborative Culture — Experience a work environment that emphasizes teamwork and continuous learning, vital for both personal and professional development. Vibrant Lifestyle — Located in Hyderabad , enjoy access to tech hubs and a flexible work environment that supports work-life balance. According to NexisGrow.com, the role of Enterprise Tech Administrator I at GHX offers a unique blend of technical skill development and career growth opportunities, making it an ideal starting point for aspiring IT professionals. Frequently Asked Questions Interview · Role · Salary · Growth ? Who can apply for Enterprise Tech Administrator I at GHX? Eligibility Tap to expand + Answer Candidates with Bachelor’s degree in Computer Science, Information Technology, or a related technical discipline and 1-3 years experience are eligible. Eligible batches: 2021, 2022, 2023, 2024, 2025. ? What skills are most important for this role? Skills Tap to expand + Answer Key skills: L1/L2 end-user support, troubleshooting Windows 10, troubleshooting Windows 11, core networking issues, device imaging. Strong fundamentals and practical project experience matter most. ? What is the salary for this position? Salary Tap to expand + Answer Compensation: ₹4.5 – ₹8.0 LPA. Final offer depends on skills, experience, and interview performance. ? What is the interview process at GHX? Interview Tap to expand + Answer Typically: Resume shortlisting → Online test → Technical interview(s) → HR round. ? Is this role remote, hybrid, or onsite? Work Mode Tap to expand + Answer Work mode varies by team. Confirm with HR during recruitment. ? What is the career growth path from this role? Growth Tap to expand + Answer Structured appraisals every 6–12 months. Senior roles accessible within 12–18 months based on performance. ? How do I apply? Application Tap to expand + Answer Apply via the official link in How to Apply section. Highlight: L1/L2 end-user support, troubleshooting Windows 10, troubleshooting Windows 11, core networking issues, device imaging. ? Is there a probation period? Probation Tap to expand + Answer Standard 3–6 months probation. Confirmation follows successful completion. ? How to prepare for the Enterprise Tech Administrator I interview? Preparation Tap to expand + Answer (1) Core concepts of L1/L2 end-user support, troubleshooting Windows 10, troubleshooting Windows 11, core networking issues, device imaging, (2) 2–3 project walkthroughs, (3) Problem-solving, (4) GHX research, (5) Clear communication. ? What is the work culture like at GHX? Culture Tap to expand + Answer Research on LinkedIn and Glassdoor for authentic employee reviews. NexisGrow.com features only verified employers. 🔗 Explore More on NexisGrow More jobs in Hyderabad Browse all Tech jobs More jobs at GHX Work From Home jobs Ready to Apply? Don't Miss This Opportunity! Apply only via the official link. NexisGrow.com charges zero application fees. 👉 Apply Now — Official Link NexisGrow.com does not charge any application or registration fees. Beware of fraudulent offers. Naukri ki baat, NexisGrow ke saath • NexisGrow.com