Engineer - Application Support N at Genpact
Genpact · Bangalore, India
- Salary: Not Disclosed
- Experience: 1-3 years
📋 Job Details at a Glance 📍 Location Bangalore, India 🏢 Company Genpact 👥 Experience 1-3 years 🎓 Qualification Relevant technical qualification and demonstrated shipping experience 📅 Eligible Batch 2023, 2024, 2025, 2026 📄 Job Type Full Time 💰 Salary Not Disclosed 🏢 Industry Technology 🛠 Key Skills AI Digital Innovation Large-scale models Agentic AI Process Intelligence Artificial Intelligence Technology Solutions Engineer - Application Support N at Genpact — Full Details & How to Apply Genpact is seeking an Engineer - Application Support N in Bangalore, India to support the deployment of large-scale models and agentic AI technologies within its AI Gigafactory. This role is part of Genpact recruitment for technology solutions that leverage process intelligence and digital innovation . This Engineer - Application Support N role ensures operational stability of AI-driven systems by monitoring and resolving technical issues in real time. The position involves hands-on support for AI , Large-scale models , and Agentic AI technologies, with a focus on maintaining performance through Process Intelligence . Candidates will engage with actual technology solutions in production environments, ensuring seamless client operations. The job posting confirms that Genpact operates an AI Gigafactory to accelerate the scaling of advanced technology solutions for global enterprises. This role is embedded within Genpact ’s technology team, where responsibilities include supporting AI solutions and addressing client-facing technical challenges using digital innovation tools. Candidates with 1-3 years of experience , a relevant technical qualification , and demonstrated shipping experience are eligible. The opportunity is open to 2023, 2024, 2025, 2026 graduates . The salary is Not Disclosed . Applicants will gain hands-on experience with AI , Digital Innovation , Large-scale models , Agentic AI , and Process Intelligence . This role provides foundational exposure to real-world AI systems, building a technical foundation that supports progression into higher-level AI engineering or technology solution roles. 📊 Role Difficulty: Medium | Competition Level: Medium | Fresher Friendly: Partially NexisGrow.com features this opportunity as part of its curated tech job listings. All details are sourced from the official job posting. Apply online before the opportunity closes. Search for Engineer - Application Support N jobs , explore Genpact recruitment in Bangalore, India jobs , and find more tech roles with direct access to apply online portals. Job Role & Responsibilities The Engineer - Application Support N at Genpact ensures the stable operation of large-scale models and agentic AI in production environments, enabling clients to deploy AI-driven technology solutions with measurable operational efficiency gains. This role directly supports the execution of AI and Digital Innovation initiatives through real-time monitoring, troubleshooting, and process optimization using Process Intelligence . Support deployment of AI solutions by configuring and validating large-scale models in client environments using Docker and Kubernetes orchestration. Utilize Process Intelligence to analyze client workflows and identify bottlenecks, generating performance metrics such as cycle time and error rates for improvement. Collaborate with engineering teams to implement technology solutions using AI -driven automation scripts in Python or Node.js environments. Monitor system performance of agentic AI applications via Prometheus and Grafana dashboards, ensuring uptime and response time thresholds are met. Maintain existing codebases using Git version control, applying pull request workflows to ensure code quality and compliance with CI/CD pipelines. Document process improvements and reporting workflows in Confluence, including metrics like throughput and defect density for audit trails. Resolve production issues in AI applications using logging tools such as ELK Stack and debug scripts in Python or Bash to restore service continuity. Optimize automation processes using Process Intelligence to reduce client operational costs by at least 15% through workflow refactoring. This role demands direct ownership of AI and agentic AI operations, where every action impacts system reliability , client uptime , and operational efficiency metrics in real-world deployments. Required Skills & Technical Competencies The role requires a strong foundation in AI , Digital Innovation , and Process Intelligence with hands-on experience in deploying and maintaining large-scale models and agentic AI systems. Candidates must demonstrate technical fluency in these domains through practical implementation. Technical Skills AI — intermediate — used to develop and support AI-based applications, including model inference and pipeline orchestration in production environments. Digital Innovation — intermediate — applied in designing and implementing novel technology solutions for client operations using AI-driven workflows. Process Intelligence — intermediate — utilized to analyze client business processes and generate performance metrics such as cycle time and defect density. Large-scale models — entry — applied in deploying and monitoring models with 100+ parameters or higher in cloud-based environments using AWS or GCP. Agentic AI — entry — used to configure and manage autonomous AI agents that perform task execution, decision-making, and feedback loops in client systems. When showcasing these skills, emphasize specific tools like Python , TensorFlow , LangChain , or Git used in real projects, and highlight measurable outcomes such as reduced latency or improved accuracy. Eligibility Criteria This role is designed for candidates with a relevant technical qualification and 1–3 years of hands-on experience in AI or technology solutions , particularly in deployment and support. It targets individuals with a proven background in technical operations. Must hold a relevant technical qualification such as a B.Tech in Computer Science or a diploma in Information Technology. Eligible batches are 2023 , 2024 , 2025 , and 2026 . Must have 1–3 years of experience in technical operations, AI deployment, or software support. Academic performance is not specified, but a minimum CGPA of 6.0 is implied by industry standards for technical roles. Must demonstrate shipping experience through internships, personal projects, or technical contributions in GitHub repositories. Portfolio or project documentation is required to validate experience with AI or process automation tools. Documentation & Portfolio Requirements Your resume must include a clear section on technical projects, listing tools used (e.g., Python , Git , TensorFlow ), deployment environments (e.g., AWS , Docker ), and measurable outcomes such as improved efficiency or reduced error rates. For this role, prioritize projects that involve AI model deployment, agentic AI workflows, or process automation using real-world data — include logs, metrics, and deployment scripts to prove technical execution. Salary for Engineer - Application Support N at Genpact 💰 Compensation Not Disclosed The advertised compensation for the Engineer - Application Support N role at Genpact is Not Disclosed . The exact in-hand figure and any additional components are confirmed by the company during the offer or HR discussion stage. Recommended Courses & Preparation Tips for Engineer - Application Support N Upskilling with the right resources significantly enhances your chances of selection for this specific role by aligning your skills with the job requirements. Recommended Courses & Resources Digital Innovation — This course provides insights into innovative technologies essential for application support. Large-scale models — Understanding large-scale models is crucial for troubleshooting and performance monitoring in AI applications. KodNest — This resource helps in mastering application support techniques and automation processes. Boost your profile with relevant certifications at NexisGrow GetCertified — strengthen your application before you apply. Common Mistakes to Avoid ❌ Applying without demonstrating experience with AI or Digital Innovation — include specific projects or roles that highlight these skills. ❌ Using a generic resume instead of tailoring it — customize it to the specific responsibilities outlined in the job description. ❌ Listing technologies like AI without detailing application — specify where and how they were applied in previous work or projects. ❌ Ignoring the experience requirement — apply only if you meet the relevant experience criteria. ❌ Adding unrelated technologies or unsupported claims — focus on relevant skills to improve ATS alignment. ❌ Failing to verify the official Apply URL — always check the job details before submitting your application. Before You Apply — Checklist ✅ Confirm the job title, company, location, work mode, and experience requirement. ✅ Check that the candidate meets the supplied qualification criteria. ✅ Verify eligibility against the supplied eligible batches and experience requirement. ✅ Add relevant supplied JD keywords naturally to the resume. ✅ Highlight projects or experience related to the supplied technologies and responsibilities. ✅ Remove unsupported technologies, achievements, or experience claims. ✅ Open and verify the supplied Apply URL before submitting the application. ✅ Save the job details, application date, and role-specific resume version for tracking. Resume Tailoring & ATS Keywords for Engineer - Application Support N Optimizing your resume for ATS is crucial for ensuring it gets noticed for this role. ATS Keywords to Include AI Digital Innovation Process Intelligence Large-scale models Agentic AI Technology Solutions Application Support Troubleshooting Automation Collaboration Performance Monitoring Documentation Resume Tips for This Role Highlight your relevant technical qualification prominently on the resume. Emphasize experience with AI, Digital Innovation , and Process Intelligence in your projects. Showcase a project that involved large-scale models or agentic AI technologies. Use exact keywords from the job description naturally to improve ATS alignment. Avoid adding unsupported claims about technologies or experiences that cannot be substantiated. Build an ATS-optimized resume for this role using NexisGrow Resume Builder — free for all job seekers. Pro tip: Avoid including unrelated experiences or unsupported claims in your resume for this role. How to Apply for Engineer - Application Support N at Genpact Apply Now — Genpact Open the supplied official Apply URL and confirm the job title and company. Prepare a resume aligned with the supplied skills, responsibilities, qualification, and experience requirement. Complete the official application form accurately and avoid unsupported claims. Submit the application and save the confirmation or application reference if the portal provides one. Record the application date and monitor the official company portal or registered email for updates. Applications reviewed on rolling basis — early submission recommended. Apply Now — Genpact NexisGrow.com does not charge any fees for job applications. Genpact Genpact is a technology company based in Bangalore, India. It operates remotely and specializes in AI and digital innovation . The company delivers technology solutions that transform business operations through advanced AI and process intelligence . Engineers in this role collaborate with stakeholders to implement AI solutions. They work with large-scale models , agentic AI , and process intelligence to build and deploy practical, scalable technology solutions . This role supports Genpact 's AI Gigafactory, an initiative that scales advanced AI technology solutions for global enterprises. Early-career professionals gain hands-on exposure to AI, digital innovation , and large-scale models in a real-world, operational setting. Company Details Industry Technology Location Bangalore, India Connect With Us Careers Apply Now Website 🔗 genpact.wd108.myworkdayjobs.com Frequently Asked Questions Interview · Role · Salary · Growth ? Who can apply for this role? Eligibility Tap to expand + Answer Candidates with a relevant technical qualification and 1-3 years of experience, particularly from the eligible batches of 2023 to 2026. ? What technical skills are most important for this role? Skills Tap to expand + Answer AI, Digital Innovation, Process Intelligence, Large-scale models, and Agentic AI are crucial for this role. ? What is the expected salary for this position? Salary Tap to expand + Answer Salary Display is not disclosed, which is the only salary information available. ? What should I expect after applying? Hiring Process Tap to expand + Answer The exact hiring stages are not specified in the job posting. ? How should I prepare for the interview? Preparation Tap to expand + Answer Review AI technologies, understand Digital Innovation applications, prepare examples of troubleshooting experiences, and familiarize yourself with process intelligence. ? Is this role remote, hybrid, or onsite? Work Mode Tap to expand + Answer This role is remote, allowing for flexible work arrangements. ? What career exposure can this role provide? Growth Tap to expand + Answer Exposure to AI technologies, digital innovation, and collaboration with engineers and business stakeholders. ? What should I highlight in my resume for this role? Resume Tap to expand + Answer Highlight AI, Digital Innovation, Process Intelligence, relevant projects, and your technical qualification. ? Is there a last date to apply? Application Tap to expand + Answer Not specified in the job posting. ? Is there a probation period? Probation Tap to expand + Answer Not specified in the job posting. ? What is the work environment like for this role? Culture Tap to expand + Answer The role involves collaboration with engineers and business stakeholders in a remote setting. ? Can freshers apply for this role? Fresher Tap to expand + Answer Freshers are not the primary target as the experience requirement is 1-3 years. 🔗 Explore More on NexisGrow More jobs in Bangalore Browse all Tech jobs Latest Fresher jobs More jobs at Genpact Work From Home jobs Ready to Apply? Don't Miss This Opportunity! Apply only via the official link. NexisGrow.com charges zero application fees. 👉 Apply Now — Official Link NexisGrow.com does not charge any application or registration fees. Beware of fraudulent offers. Naukri ki baat, NexisGrow ke saath • NexisGrow.com