Software Engineer – ServiceNow at Gartner
Gartner · Gurgaon, Haryana, India
- Salary: ₹15–22 LPA
- Experience: 3-5 years
📋 Job Details at a Glance 📍 Location Gurgaon, Haryana, India 🏢 Company Gartner 👥 Experience 3-5 years 🎓 Qualification Bachelor’s Degree in Computer Science, IT, Engineering, or related field 📅 Eligible Batch 2023, 2024, 2025, 2026 📄 Job Type Full Time 💰 Salary ₹15–22 LPA 🏢 Industry Technology 🛠 Key Skills ServiceNow ITOM ITAM HRSD JavaScript Flow Designer App Engine Studio CMDB REST APIs SOAP APIs Software Engineer – ServiceNow at Gartner — Full Details & How to Apply Gartner is seeking a Software Engineer – ServiceNow in Gurgaon, Haryana, India , where you'll engage with cutting-edge ITOM and ITAM technologies. This role offers a unique chance to work with predictive intelligence and generative AI in a hybrid setting. The demand for Software Engineer – ServiceNow jobs is surging as organizations increasingly adopt digital transformation strategies, making this role crucial for Gartner's service delivery. As businesses prioritize efficient service management, your expertise in ServiceNow will be pivotal in enhancing operational workflows. Gartner employs over 16,000 professionals globally. Founded in 1979 , the company provides insights and tools that drive business success, fostering a culture of innovation and professional growth that is essential for a Software Engineer – ServiceNow . This position is ideal for 2023, 2024, 2025, 2026 graduates with a Bachelor’s Degree in Computer Science, IT, Engineering, or related field and 3-5 years experience . The salary range for this role is ₹15–22 LPA , making it a lucrative opportunity for aspiring tech professionals. In this role, you will gain hands-on experience with advanced tools like App Engine Studio , IntegrationHub , and various APIs, setting you apart from competitors. This exposure not only enhances your technical skills but also opens doors to career progression in enterprise service management and workflow automation. 📊 Role Difficulty: Medium | Competition Level: Medium | Fresher Friendly: Yes NexisGrow.com features this opportunity as part of its curated tech job listings. All details are sourced from the official job posting. Apply online before the opportunity closes. Job Role & Responsibilities The core mission of the Software Engineer – ServiceNow at Gartner is to enhance IT operations through innovative ServiceNow applications, ensuring efficient service delivery and user satisfaction. Develop and configure ServiceNow applications using Flow Designer to streamline IT operations and improve service delivery. Implement ITOM and ITAM solutions to enhance asset management and operational efficiency within the organization. Collaborate with cross-functional teams, including HR and IT, to integrate ServiceNow with existing systems and processes. Analyze performance metrics to identify areas for improvement in service delivery and user satisfaction. Take ownership of the Service Catalog , ensuring that all services are accurately represented and accessible to users. Document technical specifications and user guides to facilitate knowledge sharing and onboarding of new team members. Engage with clients to troubleshoot issues and provide solutions, enhancing the overall user experience with ServiceNow . This role fosters an ownership culture, allowing you to directly impact service delivery and operational efficiency within Gartner . Required Skills & Technical Competencies The ideal candidate must possess a robust skill profile, particularly in ServiceNow and related technologies, to effectively contribute to the team. Technical Skills ServiceNow — advanced — critical for developing and managing enterprise applications, requiring proficiency in its various modules. JavaScript — advanced — essential for scripting and customizing ServiceNow applications, expected to be used daily in this role. REST APIs — intermediate — used for integrating ServiceNow with other applications, facilitating seamless data exchange. Flow Designer — advanced — a key tool for automating workflows and processes within ServiceNow , enhancing operational efficiency. Agile — intermediate — important for managing projects and delivering solutions iteratively, ensuring responsiveness to change. When showcasing these technical skills in your resume or interview, emphasize specific projects or tasks where you utilized these technologies effectively. Eligibility Criteria This role is designed for candidates with a strong technical foundation and relevant experience in ServiceNow and related fields. Bachelor’s Degree in Computer Science , IT , Engineering , or related fields is required. Eligible batches include 2023 , 2024 , 2025 , and 2026 . 3-5 years of experience is preferred, indicating familiarity with ServiceNow or similar platforms. A minimum academic performance of 60% is preferred, ensuring a solid understanding of technical concepts. Having a portfolio or GitHub showcasing relevant projects can significantly enhance your application. Documentation & Portfolio Requirements Ensure your resume is clear and concise, including your educational background, relevant experience, and a link to your portfolio or GitHub showcasing your projects. Pro tip: Highlight specific ServiceNow projects in your portfolio to demonstrate your hands-on experience and technical capabilities. Salary for Software Engineer – ServiceNow at Gartner 💰 Compensation ₹15–22 LPA The advertised compensation for the Software Engineer – ServiceNow role at Gartner is ₹15–22 LPA . The exact in-hand figure and any additional components are confirmed by the company during the offer or HR discussion stage. Recommended Courses & Preparation Tips for Software Engineer – ServiceNow Upskilling with the right resources significantly improves your chances of selection for this specific role by aligning your skills with the job requirements. Recommended Courses & Resources ServiceNow — Essential for mastering the platform used in this role. JavaScript — Critical for developing custom applications and scripts in ServiceNow. REST APIs — Important for integrating ServiceNow with other applications. Agile — Familiarity with Agile methodologies enhances project management skills. KodNest — Useful for practical coding experience and problem-solving skills. Boost your profile with relevant certifications at NexisGrow GetCertified — strengthen your application before you apply. Common Mistakes to Avoid ❌ Failing to tailor the resume — Highlight relevant skills and experiences specific to ServiceNow development. ❌ Neglecting to research Gartner's company culture — Understanding values is crucial during interviews. ❌ Overlooking teamwork and collaboration — Showcase these skills in past projects, vital for this role. ❌ Submitting a generic cover letter — Address specific requirements of the Software Engineer position. ❌ Ignoring professional online presence — Maintain an updated LinkedIn profile or GitHub portfolio. ❌ Not preparing for technical interviews — Practice relevant coding challenges and ServiceNow scenarios. Before You Apply — Checklist ✅ Research Gartner's recent projects and initiatives in ServiceNow to understand their business focus. ✅ Update your resume to reflect relevant skills and experiences that match the job description. ✅ Prepare a tailored cover letter that addresses why you are a good fit for the Software Engineer role. ✅ Gather any necessary documents, such as transcripts or certifications, to support your application. ✅ Ensure your LinkedIn profile is updated and aligns with your resume for consistency. ✅ Practice common technical interview questions related to ServiceNow and JavaScript. ✅ Reach out to current or former Gartner employees for insights into the company culture and interview process. ✅ Submit your application through the provided link, ensuring all fields are completed accurately. Resume Tailoring & ATS Keywords for Software Engineer – ServiceNow Optimizing your resume for ATS is crucial for ensuring it gets noticed for this role, as many companies use automated systems to filter applications. ATS Keywords to Include ServiceNow ITOM ITAM HRSD JavaScript Flow Designer App Engine Studio REST APIs SOAP APIs IntegrationHub Business Rules Service Catalog Resume Tips for This Role Highlight your experience with ServiceNow and any relevant certifications to align with the job's technical requirements. Emphasize teamwork and collaboration skills, particularly in cross-functional projects, to match Gartner's work culture. Include specific projects or internships related to ServiceNow or similar technologies to showcase practical experience. Optimize your resume for ATS by including relevant keywords from the job description to improve visibility. Avoid including unrelated work experience or outdated skills that do not pertain to the role. Build an ATS-optimized resume for this role using NexisGrow Resume Builder — free for all job seekers. Pro tip: Do not include unrelated work experience or outdated skills that do not pertain to the role. How to Apply for Software Engineer – ServiceNow at Gartner Apply Now — Gartner Visit the application portal and create an account if you don't have one. Upload your resume, ensuring it is tailored to the Software Engineer role at Gartner. Fill out the application form carefully, providing accurate information about your education and experience. After submission, you can expect a confirmation email regarding your application status. Track your application through the portal to stay updated on its progress. Applications reviewed on rolling basis — early submission recommended. Apply Now — Gartner NexisGrow.com does not charge any fees for job applications. Gartner Gartner was founded in 1979 and has expanded to have a presence in over 100 countries , with its headquarters located in Stamford, Connecticut . The company employs over 16,000 professionals globally, providing a vast network for collaboration and innovation. Its extensive reach allows Gartner to deliver insights to clients across various sectors, enhancing decision-making processes. Gartner specializes in research and advisory services, particularly in the realm of IT. Key offerings include Gartner Magic Quadrant , Gartner Peer Insights , and Gartner for IT Leaders . These platforms empower organizations to leverage data-driven insights for strategic planning and operational efficiency, making Gartner a trusted partner in technology and business. The culture at Gartner emphasizes innovation and collaboration, consistently earning high ratings on Glassdoor for employee satisfaction. The company has been recognized with awards such as the Great Place to Work certification and the Forbes Best Employers list. Employee programs focus on professional development, offering mentorship and training opportunities to enhance skills. Recently, Gartner has expanded its services in AI and predictive analytics, reflecting its commitment to staying ahead in technology trends. The company has also invested in new research initiatives and strategic partnerships, enhancing its capabilities in delivering actionable insights. This proactive approach positions Gartner as a leader in the evolving tech landscape. For freshers in technology, Gartner offers a robust launchpad for career development. The company provides access to extensive mentorship programs and a strong focus on skill development, ensuring new employees are well-equipped for their roles. With a culture that values growth and innovation, starting a career at Gartner can lead to numerous opportunities in the tech industry. Company Details Industry Technology Location Gurgaon, Haryana, India Connect With Us Careers Apply Now Website 🔗 jobs.gartner.com Frequently Asked Questions Interview · Role · Salary · Growth ? Who can apply for Software Engineer – ServiceNow at Gartner? Eligibility Tap to expand + Answer Candidates with Bachelor’s Degree in Computer Science, IT, Engineering, or related field and 3-5 years experience are eligible. Eligible batches: 2023, 2024, 2025, 2026. ? What skills are most important for this role? Skills Tap to expand + Answer Key skills: ServiceNow, ITOM, ITAM, HRSD, JavaScript. Strong fundamentals and practical project experience matter most. ? What is the salary for this position? Salary Tap to expand + Answer Compensation: ₹15–22 LPA. Final offer depends on skills, experience, and interview performance. ? What is the interview process at Gartner? Interview Tap to expand + Answer Typically: Resume shortlisting → Online test → Technical interview(s) → HR round. ? Is this role remote, hybrid, or onsite? Work Mode Tap to expand + Answer Work mode varies by team. Confirm with HR during recruitment. ? What is the career growth path from this role? Growth Tap to expand + Answer Structured appraisals every 6–12 months. Senior roles accessible within 12–18 months based on performance. ? How do I apply? Application Tap to expand + Answer Apply via the official link in How to Apply section. Highlight: ServiceNow, ITOM, ITAM, HRSD, JavaScript. ? Is there a probation period? Probation Tap to expand + Answer Standard 3–6 months probation. Confirmation follows successful completion. ? How to prepare for the Software Engineer – ServiceNow interview? Preparation Tap to expand + Answer (1) Core concepts of ServiceNow, ITOM, ITAM, HRSD, JavaScript, (2) 2–3 project walkthroughs, (3) Problem-solving, (4) Gartner research, (5) Clear communication. ? What is the work culture like at Gartner? Culture Tap to expand + Answer Research on LinkedIn and Glassdoor for authentic employee reviews. NexisGrow.com features only verified employers. 🔗 Explore More on NexisGrow More jobs in Gurgaon Browse all Tech jobs Latest Fresher jobs More jobs at Gartner Work From Home jobs Ready to Apply? Don't Miss This Opportunity! Apply only via the official link. NexisGrow.com charges zero application fees. 👉 Apply Now — Official Link NexisGrow.com does not charge any application or registration fees. Beware of fraudulent offers. Naukri ki baat, NexisGrow ke saath • NexisGrow.com