Business Analyst – Client Engagement Services at Gartner

Gartner · Gurgaon, Haryana, India

📋 Job Details at a Glance 📍 Location Gurgaon, Haryana, India 🏢 Company Gartner 👥 Experience 0–4 years 🎓 Qualification MBA or equivalent post-graduate degree in Business, Management, IT, or related fields 📅 Eligible Batch 2024, 2025, 2026 📄 Job Type Full Time 💰 Salary ₹12.0–₹18.0 LPA 🏢 Industry Technology 🛠 Key Skills Email Campaign Management Platforms BI Dashboards & Reporting Tools Advanced MS Excel Data Analytics & Visualization Software Business Analyst – Client Engagement Services at Gartner — Full Details & How to Apply Gartner is seeking a Business Analyst – Client Engagement Services to work in Gurgaon, Haryana, India . This role involves analyzing campaign performance metrics using A/B testing and BI dashboards, directly supporting client outreach strategies in Gartner ’s digital research programs. Candidates will execute client engagement campaigns and evaluate performance data to refine outreach efforts. This position is part of Business Analyst – Client Engagement Services jobs in the technology sector, with a focus on practical data-driven client engagement. This Business Analyst – Client Engagement Services role is critical for evaluating client engagement campaigns and identifying performance trends through data analysis. The analyst will use tools such as Email Campaign Management Platforms , BI Dashboards & Reporting Tools , and Advanced MS Excel to assess campaign outcomes. By applying A/B testing, the role enables measurable improvements in client outreach effectiveness. The work directly supports Gartner ’s client engagement strategies without requiring prior industry experience. The role is part of Gartner ’s Client Engagement Services team, where responsibilities focus on campaign execution and performance analysis. Gartner is a technology company that provides insights and advice to organizations. The Business Analyst will work with tools like Email Campaign Management Platforms , BI Dashboards, and Advanced MS Excel . This role is part of Gartner recruitment for entry-level professionals in client engagement services. 2024, 2025, 2026 graduates are eligible. Candidates must hold a MBA or equivalent post-graduate degree in Business, Management, IT, or related fields . The role requires 0–4 years of experience . The compensation range is ₹12.0–₹18.0 LPA . This position is available in Gurgaon, Haryana, India jobs with a hybrid work mode. Applicants will gain hands-on experience with Email Campaign Management Platforms , BI Dashboards & Reporting Tools , and Advanced MS Excel . They will develop skills in data analytics and visualization, which are directly transferable to roles in digital marketing, client operations, and data-driven business analysis. This role offers a clear progression path into data-focused client services within technology firms. 📊 Role Difficulty: Low | Competition Level: Medium | Fresher Friendly: Yes NexisGrow.com features this opportunity as part of its curated tech job listings. All details are sourced from the official job posting. Apply online before the opportunity closes. Explore more Business Analyst – Client Engagement Services jobs and Gurgaon, Haryana, India jobs through Gartner recruitment . Job Role & Responsibilities The Business Analyst – Client Engagement Services at Gartner executes client outreach campaigns using Email Campaign Management Platforms , analyzing performance via BI Dashboards & Reporting Tools to deliver actionable insights. This role ensures data-driven client engagement through measurable outcomes and structured campaign execution. Own end-to-end execution of client engagement campaigns using Email Campaign Management Platforms such as Mailchimp or HubSpot to manage outreach sequences and deliverability. Analyze campaign performance metrics using BI Dashboards & Reporting Tools like Tableau or Power BI to extract KPIs such as open rates, click-through rates, and conversion rates. Collaborate with cross-functional stakeholders to align on client engagement strategies, using Advanced MS Excel to share and validate campaign data across teams. Leverage data analytics to monitor real-time campaign performance, applying Data Analytics & Visualization Software to identify engagement trends and drop-offs. Build and govern data-driven email campaigns, ensuring compliance with best practices in Email Campaign Management Platforms and data privacy standards. Document campaign performance reports using BI Dashboards & Reporting Tools to generate structured insights for future strategy iterations. troubleshoot technical issues in campaign execution, such as delivery failures or low engagement, using Advanced MS Excel to isolate data anomalies and root causes. Provide performance reporting insights to stakeholders, using Data Analytics & Visualization Software to present clear, actionable visualizations of client engagement outcomes. This role demands direct ownership of campaign outcomes, where every action is tied to a measurable metric and executed through specific tools and data pipelines. Required Skills & Technical Competencies The role requires a precise technical skill set, with each competency directly tied to campaign execution and performance analysis. Candidates must demonstrate proficiency in specific software and data tools used in real-world client engagement workflows. Technical Skills Email Campaign Management Platforms — entry — used to design, schedule, and manage client outreach sequences in tools like Mailchimp or HubSpot. BI Dashboards & Reporting Tools — intermediate — applied to analyze and visualize campaign performance metrics such as open rates and conversion rates in tools like Power BI or Tableau. Advanced MS Excel — intermediate — utilized for data cleaning, pivot table analysis, and performance reporting tasks in campaign data workflows. Data Analytics & Visualization Software — entry — leveraged to generate visual reports from campaign data, supporting decision-making through tools such as Google Data Studio or Qlik. When preparing your resume or interview response, emphasize hands-on experience with BI Dashboards & Reporting Tools and Advanced MS Excel in campaign-related projects, with specific metrics and tools named. Eligibility Criteria This role is designed for candidates with a post-graduate degree in Business, Management, IT, or related fields, who have hands-on experience with data tools and campaign execution. It is tailored for early-career professionals with foundational technical exposure. Must hold an MBA or equivalent post-graduate degree in Business, Management, IT, or a related field. Eligible batches are 2024 , 2025 , and 2026 . Experience requirement is 0–4 years , accepting freshers and early-career professionals with minimal industry exposure. No CGPA threshold is specified in the job posting. No portfolio requirement is explicitly stated, but practical campaign experience is expected. Must demonstrate proficiency in data analytics tools through academic projects or internships in business or IT domains. Documentation & Portfolio Requirements Your resume must include a clear section on relevant academic projects or internships where you used Advanced MS Excel , BI Dashboards & Reporting Tools , or Email Campaign Management Platforms to analyze or execute data-driven campaigns. For this role, prioritize showcasing a project where you used Advanced MS Excel to analyze campaign data and generated a report using BI Dashboards & Reporting Tools — include specific metrics and tools used to demonstrate technical competence. Salary for Business Analyst – Client Engagement Services at Gartner 💰 Compensation ₹12.0–₹18.0 LPA The advertised compensation for the Business Analyst – Client Engagement Services role at Gartner is ₹12.0–₹18.0 LPA . The exact in-hand figure and any additional components are confirmed by the company during the offer or HR discussion stage. Recommended Courses & Preparation Tips for Business Analyst – Client Engagement Services Upskilling with the right resources significantly enhances your chances of selection for this role by aligning your skills with job requirements. Recommended Courses & Resources Email Campaign Management Platforms — Mastering this tool is essential for effective client engagement. KodNest — This course enhances your data analytics and visualization skills, crucial for the role. Boost your profile with relevant certifications at NexisGrow GetCertified — strengthen your application before you apply. Common Mistakes to Avoid ❌ Not demonstrating experience with data analytics or email campaign management skills — Focus on relevant projects or coursework. ❌ Using a generic resume instead of tailoring it — Highlight experience with client engagement strategies. ❌ Listing technologies like BI Dashboards without details — Specify where they were applied in previous roles or projects. ❌ Ignoring the qualification and experience requirements — Ensure your background aligns with the posting. ❌ Including unrelated skills or unsupported claims — This could dilute the relevance of your application. ❌ Failing to verify the official Apply URL — Always check the job details before submission. Before You Apply — Checklist ✅ Confirm the job title, company, location, work mode, and experience requirement. ✅ Check that you meet the supplied qualification criteria. ✅ Verify eligibility against the supplied eligible batches and experience requirement. ✅ Add relevant supplied JD keywords naturally to your resume. ✅ Highlight projects or experience related to the supplied technologies and responsibilities. ✅ Remove unsupported technologies, achievements, or experience claims. ✅ Open and verify the supplied Apply URL before submitting the application. ✅ Save the job details, application date, and role-specific resume version for tracking. Resume Tailoring & ATS Keywords for Business Analyst – Client Engagement Services Optimizing your resume for ATS is crucial for this role to ensure it passes initial screenings and highlights your relevant skills. ATS Keywords to Include Business Analyst Client Engagement Data Analytics Email Campaign Management BI Dashboards Advanced MS Excel A/B Testing Stakeholder Management Process Improvement Lean Six Sigma Campaign Performance Data Visualization Resume Tips for This Role Highlight your MBA or equivalent qualification prominently on your resume as it is a key requirement. Emphasize experience with Email Campaign Management Platforms and BI Dashboards, as these are critical tools for the role. Include relevant projects or internships that involved data analytics or client engagement strategies. Use exact keywords from the job description naturally in your resume to align with ATS requirements. Avoid adding unsupported claims about skills or experiences that cannot be substantiated. Build an ATS-optimized resume for this role using NexisGrow Resume Builder — free for all job seekers. Pro tip: Do not include unrelated skills or unsupported claims in your resume for this role. How to Apply for Business Analyst – Client Engagement Services at Gartner Search Similar Jobs on NexisGrow Open the supplied official Apply URL and confirm the job title and company. Prepare a resume aligned with the supplied skills, responsibilities, qualification, and experience requirement. Complete the official application form accurately and avoid unsupported claims. Submit the application and save the confirmation or application reference if the portal provides one. Record the application date and monitor the official company portal or registered email for updates. Applications reviewed on rolling basis — early submission recommended. Search Similar Jobs on Nex-IsGrow NexisGrow.com does not charge any fees for job applications. Gartner Gartner is a technology company based in Gurgaon, Haryana, India . This Business Analyst – Client Engagement Services role operates in a hybrid work mode and supports client engagement within the technology industry. The team executes client engagement campaigns across research, conferences, and digital programs. They analyze campaign performance, conduct A/B testing, and build data-driven email campaigns. Collaboration with Sales, Marketing, and Product teams ensures actionable insights and improved client retention. This role enables early-career professionals to gain hands-on experience in data-driven decision-making through tools like BI Dashboards , Advanced MS Excel , and Email Campaign Management Platforms . Company Details Industry Technology Location Gurgaon, Haryana, India Connect With Us Careers Apply Now Frequently Asked Questions Interview · Role · Salary · Growth ? Who can apply for this role? Eligibility Tap to expand + Answer Candidates with an MBA or equivalent post-graduate degree in Business, Management, IT, or related fields from the eligible batches of 2024, 2025, and 2026. ? What technical skills are most important for this role? Skills Tap to expand + Answer Key skills include Email Campaign Management Platforms, BI Dashboards & Reporting Tools, Advanced MS Excel, and Data Analytics & Visualization Software. ? What is the expected salary for this position? Salary Tap to expand + Answer The expected salary is ₹12.0–₹18.0 LPA. ? What should I expect after applying? Hiring Process Tap to expand + Answer The exact hiring stages are not specified in the job posting. ? How should I prepare for the interview? Preparation Tap to expand + Answer 1. Review client engagement strategies. 2. Familiarize yourself with data analytics tools. 3. Prepare examples of A/B testing. 4. Understand campaign performance metrics. 5. Practice stakeholder management scenarios. ? Is this role remote, hybrid, or onsite? Work Mode Tap to expand + Answer The role is hybrid, allowing for both onsite and remote work. ? What career exposure can this role provide? Growth Tap to expand + Answer The role provides exposure to client engagement strategies, data analytics, and collaboration with cross-functional teams. ? What should I highlight in my resume for this role? Resume Tap to expand + Answer Highlight your MBA qualification, experience with data analytics, and familiarity with email campaign management tools. ? Is there a last date to apply? Application Tap to expand + Answer Not specified in the job posting. ? Is there a probation period? Probation Tap to expand + Answer Not specified in the job posting. ? What is the work environment like for this role? Culture Tap to expand + Answer The role involves collaboration with cross-functional stakeholders to execute client engagement strategies. ? Can freshers apply for this role? Fresher Tap to expand + Answer Yes, freshers can apply as the experience requirement is 0–4 years. 🔗 Explore More on NexisGrow More jobs in Gurgaon Browse all Tech jobs Latest Fresher jobs More jobs at Gartner Work From Home jobs Ready to Apply? Don't Miss This Opportunity! Apply only via the official link. NexisGrow.com charges zero application fees. NexisGrow.com does not charge any application or registration fees. Beware of fraudulent offers. Naukri ki baat, NexisGrow ke saath • NexisGrow.com