Technical Support Engineer II at Forcepoint
Forcepoint · Bengaluru, Karnataka
- Salary: ₹3,00,000 – ₹6,00,000 / per annum
- Experience: 0-2 years
Job Opportunity at Forcepoint – Technical Support Engineer II Job Details 📍 Location: Bengaluru, Karnataka 💼 Role: Technical Support Engineer II 🎓 Qualification: Bachelor’s Degree 📅 Batch Eligible: 2023, 2024, 2025, 2026 👥 Experience: 0-2 years 💰 Salary: 3,00,000 - 6,00,000 (per annum) 🧾 Job Type: Full Time Overview Position: Technical Support Engineer II Company: Forcepoint Location: Bengaluru, Karnataka Industry: Technology Job Type: Full Time Job Role & Responsibilities Deliver expert technical support for cybersecurity products to ensure customer satisfaction. Diagnose and resolve customer issues promptly and effectively. Work closely with engineering teams to identify and implement product enhancements. Create and update documentation for solutions, contributing to a comprehensive knowledge base. Mentor junior support staff to build a stronger, more capable team. Required Skills In-depth knowledge of cybersecurity principles and practices. Experience with technical support methodologies and tools. Strong verbal and written communication skills for effective customer interaction. Analytical problem-solving skills to tackle customer challenges. Proficiency with customer service software and support systems. Eligibility Bachelor’s Degree in a relevant field is required. 0-2 years of experience in a technical support role or related area. Eligible Batches: 2023, 2024, 2025, 2026. Must be available for full-time work. Salary & Benefits Salary range: 300,000 - 600,000 per annum Comprehensive health insurance for all employees. Flexible working hours to support a healthy work-life balance. Opportunities for professional development and skill enhancement. How to Apply Visit the application URL provided below. Complete the online application form with your details. Upload your resume and a cover letter outlining your qualifications. Apply Here About the Company Forcepoint is a leader in cybersecurity solutions. The company is dedicated to safeguarding data and users from evolving threats. It fosters a culture of innovation and collaboration among its teams. FAQs Hiring + Interview + Role clarity ? What can I expect during the interview process? Interview Click to view answer + Answer Expect technical questions and problem-solving scenarios. ? Is there a probation period for this role? Probation Click to view answer + Answer Yes, there is a standard probation period of 6 months. ? What is the work mode for this position? Work Mode Click to view answer + Answer The position is primarily office-based with some flexibility. ? What technologies will I be working with? Tech Stack Click to view answer + Answer You will work with various cybersecurity tools and platforms. ? What are the growth opportunities? Growth Click to view answer + Answer Opportunities for advancement into senior technical roles. 🚀 Apply only via the official link. 👉 Apply Now Naukri ki baat, NexisGrow ke saath.