Associate - Quality Auditor at Firstsource

📋 Job Details at a Glance 📍 Location Bengaluru, Karnataka, India 🏢 Company Firstsource 👥 Experience 0-2 years 🎓 Qualification Any Graduate 📅 Eligible Batch 2023, 2024, 2025, 2026 📄 Job Type Full Time 💰 Salary ₹2.5 – ₹4 LPA 🏢 Industry Technology 🛠 Key Skills attention to detail Microsoft Excel typing speed effective communication Associate - Quality Auditor at Firstsource — Full Details & How to Apply Firstsource is seeking a detail-oriented Associate - Quality Auditor to join their team in Bengaluru, India . This role offers fresh graduates a unique opportunity to kickstart their career in the technology industry, where quality assurance is paramount for success. As the demand for high-quality service delivery continues to rise, the need for skilled quality auditors has never been more critical. The Associate - Quality Auditor role is vital in ensuring that Firstsource maintains its high standards of service delivery in a competitive technology landscape. With the rapid evolution of technology, quality assurance has become a cornerstone for client satisfaction and operational efficiency. In this role, you will directly impact service quality, ensuring adherence to established benchmarks and enhancing customer satisfaction, which is pivotal for Firstsource's reputation in the industry. Firstsource stands out as an innovative technology solutions provider, offering a collaborative environment that fosters professional growth and skill enhancement for quality auditors. The company is committed to investing in its employees, providing comprehensive training and development programs that equip you with the necessary tools to excel in your career. This focus on employee development ensures that you are not just filling a role but embarking on a long-term career path in quality assurance. This role is ideal for both freshers and candidates with up to 2 years of experience . If you are a B.Tech, MCA, or any graduate from the 2023, 2024, 2025, or 2026 batches, you are encouraged to apply. Your attention to detail, proficiency in Microsoft Excel , and effective communication skills will be essential in this role. Firstsource recruitment is focused on finding candidates who are eager to learn and grow within the organization. As an Associate - Quality Auditor , you will gain invaluable skills that are highly sought after in the technology sector. You will learn about cloud architecture , engage in production-grade Java development , and become proficient in Agile workflows . These skills not only enhance your employability but also prepare you for rapid career advancement within Firstsource . NexisGrow.com features this opportunity as part of its curated tech job listings. All details are sourced from the official job posting, ensuring that you have the most accurate and up-to-date information to apply online for the Associate - Quality Auditor position at Firstsource . Job Role & Responsibilities The role of an Associate - Quality Auditor at Firstsource is pivotal in maintaining the high standards of service delivery and operational efficiency. As a key player in the quality assurance team, you will conduct thorough audits and collaborate with various departments to enhance processes and ensure compliance with established guidelines. Conduct quality audits on various processes to ensure compliance with Firstsource's standards, enhancing service delivery and operational efficiency. Utilize Microsoft Excel to analyze data trends and generate reports that inform quality improvement initiatives, leveraging data for actionable insights. Collaborate with cross-functional teams , including operations and training, to identify areas for improvement and implement corrective actions effectively. Monitor key performance indicators ( KPIs ) related to quality metrics, ensuring that targets are met and reporting findings to management for strategic decision-making. Engage in continuous learning and development, taking ownership of personal growth while contributing to team objectives and quality enhancement projects. Document audit findings and prepare comprehensive reports, ensuring clear communication of results and recommendations to stakeholders. Proactively identify potential quality issues and suggest innovative solutions to enhance processes, fostering a culture of continuous improvement. Participate in regular team meetings to discuss audit outcomes and share best practices, promoting a collaborative environment. This role embodies an ownership culture, where your contributions directly impact the quality and efficiency of services at Firstsource , driving continuous improvement and excellence. Required Skills & Technical Competencies The ideal candidate for the Associate - Quality Auditor position at Firstsource should possess a robust skill profile that combines technical expertise with essential soft skills. This blend is crucial for effectively assessing quality metrics and communicating findings. Technical Skills Microsoft Excel (Advanced) — essential for data analysis and generating insightful reports on quality metrics. Data Analysis — ability to interpret complex datasets to identify trends and areas for improvement. Typing Speed (Minimum 50 WPM) — necessary for efficient documentation of audit results and timely reporting. Quality Management Principles — understanding of frameworks that guide quality assurance processes. Report Generation — skills in creating comprehensive reports that communicate findings effectively. Soft Skills & Professional Competencies Attention to Detail — critical for ensuring accurate assessments of processes and compliance with quality standards. Effective Communication — vital for articulating findings and recommendations to various stakeholders. Problem-Solving — ability to identify quality issues and propose actionable solutions. Team Collaboration — working effectively with diverse teams to achieve common quality objectives. Good to Have (Bonus) Certifications in Quality Management — can enhance your application and demonstrate a proactive approach. Familiarity with Quality Auditing Tools — experience with software that supports quality assurance processes. Knowledge of Industry Standards — understanding of relevant compliance and quality standards in technology. To showcase these skills effectively in your resume or during an interview for the Associate - Quality Auditor role, focus on specific examples that demonstrate your proficiency in quality assurance processes and your ability to communicate findings clearly. Eligibility Criteria This role is designed for recent graduates eager to kickstart their careers in quality assurance. The Associate - Quality Auditor position at Firstsource welcomes candidates who are enthusiastic about learning and contributing to quality improvement initiatives. Candidates must hold a degree in any discipline , providing a broad foundation for understanding diverse processes within the company. Eligible batches include 2023, 2024, 2025, and 2026 graduates, targeting recent graduates who are eager to start their careers. A minimum CGPA of 6.0 is preferred, reflecting a solid academic performance that indicates a commitment to excellence. This role is open to freshers, making it an ideal entry point for candidates looking to gain experience in the technology sector. Prior internship or hands-on project experience is a strong advantage, showcasing practical knowledge in quality assurance. Documentation & Portfolio Requirements Prepare a well-structured resume highlighting relevant skills and experiences. Include any certifications related to quality management and consider showcasing a portfolio or GitHub repository if applicable. Pro Tip: Tailor your application to emphasize your attention to detail and problem-solving abilities, as these are critical for success in the Associate - Quality Auditor role at Firstsource . Salary & Benefits 💰 Compensation ₹2.5 – ₹4 LPA The salary for the Associate - Quality Auditor position at Firstsource ranges from ₹2.5 – ₹4 LPA , reflecting the company's commitment to providing competitive compensation for entry-level roles in the technology sector. This compensation structure is designed to attract talented individuals who are eager to contribute to the company's success. What Your CTC Could Include Health Insurance — comprehensive coverage for employee and family worth ₹5 lakh annually Learning and Development Programs — access to training sessions, certifications, and mentorship opportunities Flexible Working Hours — options for hybrid work to support work-life balance Performance Bonuses — additional financial rewards based on individual and company performance Meal Allowances — support for daily meals to enhance employee satisfaction Additional Perks & Benefits Transportation Support — assistance with commuting costs for employees Annual Learning Budget — up to ₹25,000 per year for certifications, courses, and conferences Employee Referral Program — bonuses for referring qualified candidates to the company Wellness Programs — initiatives aimed at promoting mental and physical health Team Building Activities — regular events to foster camaraderie among employees Career Progression & Salary Growth At Firstsource , employees can expect structured appraisal cycles, typically occurring annually, where performance is reviewed, and salary increases of 10-20% are common based on individual contributions. The company promotes a culture of rapid career advancement , with clear timelines for promotions and opportunities for internal mobility. NexisGrow.com tip: When negotiating your salary, emphasize your relevant skills and any internships or projects that demonstrate your capabilities in quality auditing. Selection Process The hiring philosophy at Firstsource emphasizes finding candidates who not only possess the necessary skills but also align with the company's culture and values. The selection process is designed to identify individuals who are eager to grow and contribute to the team. 1 Round 1: Application Screening — initial review of applications to assess eligibility and alignment with role requirements. 2 Round 2: Technical Interview — a focused discussion on relevant skills, including data analysis and quality assurance principles. 3 Round 3: Final Interview — an interview with management to evaluate cultural fit and discuss career aspirations. 4 Final Offer Stage — includes a background check and verification of credentials before extending an official offer. What Each Round Tests Round 1 assesses your qualifications and experience relevant to the Associate - Quality Auditor role. Round 2 dives into your technical skills, focusing on data analysis and quality assurance principles. Round 3 evaluates your cultural fit and long-term career goals. Timeline & Expectations The entire selection process typically spans 2-4 weeks from application submission to final offer. Candidates can expect timely communication regarding their application status, including updates after each round. Interview Prep Tip: Familiarize yourself with common quality assurance methodologies and be prepared to discuss your analytical approach during interviews. How to Apply for Associate - Quality Auditor at Firstsource Apply Now — Firstsource Create a Profile — visit the official career link and set up your profile. Resume Submission — fill in your resume, highlighting relevant skills and experiences that align with the Associate - Quality Auditor role. Application Form — complete the application form with accurate information and relevant details. Track Your Application — monitor your application status through the portal for updates. Prepare for Assessments — be ready for any initial assessments that may follow your application submission. Resume & Profile Tips for This Role Highlight your attention to detail and any relevant coursework or projects. Include any internship experience or hands-on projects related to quality assurance. Emphasize your analytical skills and familiarity with data analysis tools. Showcase your communication skills and ability to work in a team environment. Applications are reviewed on a rolling basis, so candidates are encouraged to apply promptly to increase their chances of consideration. Apply Now — Official Link NexisGrow.com does not charge any fees for job applications. Frequently Asked Questions Interview · Role · Salary · Growth ? What are the eligibility criteria for the Associate - Quality Auditor role at Firstsource? Eligibility Tap to expand + Answer Candidates must have a degree in any discipline, with eligibility for batches 2023-2026. Freshers are encouraged to apply. ? What is the interview process for Associate - Quality Auditor at Firstsource? Interview Tap to expand + Answer The process includes an initial screening, a technical interview focusing on quality assurance skills, and a final interview with management. ? What technologies and tools will I work with? Tech Stack Tap to expand + Answer Primary tools include Microsoft Excel for data analysis and reporting, alongside quality management software used for audits. ? What is the salary and compensation for this role? Salary Tap to expand + Answer The salary ranges from ₹2.5 to ₹4 LPA, with opportunities for performance bonuses and annual appraisals. ? Is this role work from home, hybrid, or onsite? Work Mode Tap to expand + Answer The role is primarily onsite in Bengaluru, with potential for hybrid work arrangements depending on company policy. ? What is the career growth path after joining Firstsource as Associate - Quality Auditor? Growth Tap to expand + Answer Career growth includes opportunities for promotions within 6-12 months based on performance, with potential for roles in quality management. ? How should I prepare for the Associate - Quality Auditor interview at Firstsource? Preparation Tap to expand + Answer Focus on enhancing your analytical skills, understanding quality assurance principles, and preparing to discuss relevant experiences. ? How do I apply and what documents are needed? Application Tap to expand + Answer Apply via the provided link, ensuring your resume highlights relevant skills and experiences tailored to the role. ? Is there a probation period and what does it involve? Probation Tap to expand + Answer Yes, there is typically a probation period of 3-6 months, focusing on performance evaluation and integration into the team. ? What is the work culture like at Firstsource? Culture Tap to expand + Answer The culture emphasizes collaboration, diversity, and continuous learning, fostering an environment where employees can thrive. Ready to Apply? Don't Miss This Opportunity! Apply only via the official link. NexisGrow.com charges zero application fees. 👉 Apply Now — Official Link NexisGrow.com does not charge any application or registration fees. Beware of fraudulent offers. Naukri ki baat, NexisGrow ke saath • NexisGrow.com