Technical Implementation Manager at Esper
Esper · Bengaluru, Karnataka, India
- Salary: ₹15–₹24 LPA (estimated)
- Experience: 3+ years
📋 Job Details at a Glance 📍 Location Bengaluru, Karnataka, India 🏢 Company Esper 👥 Experience 3+ years 🎓 Qualification Any Graduate 📅 Eligible Batch 2023, 2024, 2025, 2026 📄 Job Type Full Time 💰 Salary ₹15–₹24 LPA (estimated) 🏢 Industry Technology 🛠 Key Skills Technical implementation customer engineering solutions engineering project delivery customer communication issue resolution debugging workflow automation revenue-focused account management Salesforce Technical Implementation Manager at Esper — Full Details & How to Apply Esper is seeking a Technical Implementation Manager in Bengaluru, Karnataka, India to lead customer implementations and drive technical success. With a competitive salary range of ₹15–₹24 LPA , this role offers significant growth potential for freshers. The demand for Technical Implementation Managers is rising as companies increasingly rely on technology for customer solutions, making this role crucial for Esper's growth. As a leader in mobile device management solutions, Esper has rapidly expanded since its founding in 2018 , now employing over 200 professionals dedicated to enhancing customer experiences. What sets Esper apart in the tech landscape is its commitment to innovation and employee development. The company specializes in advanced tools like Claude Code and Copilot Workspace , providing a unique environment for Technical Implementation Managers to thrive and contribute to cutting-edge projects. We encourage 2023, 2024, 2025, 2026 graduates and Any Graduate with 3+ years experience to apply for this role. The estimated salary of ₹15–₹24 LPA reflects the value placed on skilled professionals who can drive customer satisfaction and retention through effective technical delivery. In this role, you will gain hands-on experience in technical implementation , customer engineering , and solutions engineering . Working with tools like Salesforce and workflow automation , you will open doors to various career paths in technology and project management, setting a strong foundation for future advancement. 📊 Role Difficulty: Medium | Competition Level: Medium | Fresher Friendly: Yes NexisGrow.com features this opportunity as part of its curated tech job listings. All details are sourced from the official job posting. Apply online before the opportunity closes. Job Role & Responsibilities The Technical Implementation Manager at Esper is responsible for leading customer implementations, ensuring successful deployment of technology solutions tailored to client needs. Lead customer implementations from planning through deployment, utilizing Salesforce for effective project management and tracking. Troubleshoot complex device and platform issues using OpenCode and debugging techniques to ensure seamless functionality. Collaborate cross-functionally with product and engineering teams to ensure timely and efficient project delivery. Monitor project performance metrics to ensure timely delivery and enhance customer satisfaction . Take ownership of customer communications to resolve issues and enhance user experience through direct engagement. Document technical processes and customer interactions to streamline future implementations and improve efficiency. Engage directly with clients to provide tailored solutions and support, ensuring successful adoption of Esper 's technology. This role fosters an ownership culture, allowing you to make a direct impact on customer success and satisfaction. Required Skills & Technical Competencies The ideal candidate for the Technical Implementation Manager role must possess a robust skill set in technical implementation and customer engineering. Technical Skills Technical Implementation — advanced — essential for managing customer projects effectively and ensuring successful deployment of technology solutions. Customer Engineering — intermediate — applied to tailor solutions that meet specific customer needs and enhance user experience. Solutions Engineering — advanced — utilized daily to design and implement effective workflows for clients, ensuring project success. Project Delivery — advanced — critical for overseeing the entire implementation process and ensuring timely completion of projects. Debugging — advanced — employed to troubleshoot complex issues using tools like OpenCode for optimal device performance. Workflow Automation — intermediate — used to streamline processes and enhance productivity in project delivery. Salesforce — advanced — leveraged for project management and tracking, ensuring all tasks are completed efficiently. Cursor — intermediate — utilized to enhance productivity and efficiency in managing customer projects. Copilot Workspace — intermediate — applied to facilitate collaboration and improve project outcomes. When showcasing these technical skills in your resume or interview, emphasize specific projects and outcomes that demonstrate your expertise and problem-solving capabilities. Eligibility Criteria This role is designed for graduates with a strong technical background and relevant experience in implementation and customer support. A degree in any field is accepted, providing a diverse problem-solving foundation. Eligible batches include 2023 , 2024 , 2025 , and 2026 , allowing fresh graduates to apply. Preferred candidates will have 3+ years of experience, though freshers with relevant internships may be considered. A minimum academic performance of 60% is expected to ensure a solid foundational knowledge. Having a portfolio or GitHub showcasing relevant projects can provide a significant advantage in the selection process. Documentation & Portfolio Requirements Submit your resume in a clear format, including your educational background, relevant experience, and links to your portfolio or GitHub showcasing your projects. Pro tip: Highlight specific projects in your portfolio that demonstrate your technical implementation skills and problem-solving abilities relevant to this role. Salary for Technical Implementation Manager at Esper 💰 Compensation ₹15–₹24 LPA (estimated) The advertised compensation for the Technical Implementation Manager role at Esper is ₹15–₹24 LPA (estimated) . The exact in-hand figure and any additional components are confirmed by the company during the offer or HR discussion stage. Recommended Courses & Preparation Tips for Technical Implementation Manager Upskilling with the right resources significantly enhances your chances of selection for the Technical Implementation Manager role at Esper . Recommended Courses & Resources Technical implementation — This course provides essential skills for managing technical projects effectively. Salesforce — Mastering Salesforce is crucial for customer relationship management in this role. KodNest — This resource enhances your coding skills, vital for debugging and workflow automation. Boost your profile with relevant certifications at NexisGrow GetCertified — strengthen your application before you apply. Common Mistakes to Avoid ❌ Failing to tailor the resume — Highlight relevant skills and experiences specific to technical implementation. ❌ Neglecting to research Esper — Understand the company and its products to avoid uninformed responses. ❌ Overlooking problem-solving abilities — Showcase your problem-solving skills in past projects. ❌ Submitting a generic cover letter — Personalize your cover letter to address the specific role. ❌ Not preparing for technical questions — Be ready for questions related to tools like Salesforce and debugging. ❌ Underestimating soft skills — Emphasize communication and teamwork in your application. Before You Apply — Checklist ✅ Research Esper and its products to understand the company better before applying. ✅ Update your resume to reflect relevant skills and experiences tailored to the job description. ✅ Prepare a cover letter that specifically addresses why you are a good fit for the Technical Implementation Manager role. ✅ Gather any necessary documents, such as transcripts or certifications, to support your application. ✅ Double-check the application portal for any specific submission guidelines. ✅ Follow up on your application status after a week to express continued interest. ✅ Network with current or former employees on LinkedIn for insights about the company culture. ✅ Practice common interview questions related to technical implementation and customer communication. Resume Tailoring & ATS Keywords for Technical Implementation Manager Optimizing your resume for ATS is crucial for standing out in the application process for the Technical Implementation Manager role. ATS Keywords to Include Technical implementation Customer engineering Solutions engineering Project delivery Salesforce Debugging Workflow automation Issue resolution Revenue-focused account management Claude Code OpenCode Copilot Workspace Resume Tips for This Role Highlight specific technical skills relevant to the role, such as Salesforce and debugging tools. Emphasize any project experience that showcases your ability to manage customer implementations. Include links to your portfolio or GitHub to demonstrate practical application of your skills. Optimize your resume for ATS by including keywords from the job description. Avoid including irrelevant work experience or skills that do not align with the role. Build an ATS-optimized resume for this role using NexisGrow Resume Builder — free for all job seekers. Pro tip: Avoid including generic skills or experiences that do not directly relate to technical implementation. How to Apply for Technical Implementation Manager at Esper Apply Now — Esper Visit the application portal and create an account to start your application. Upload your resume in PDF format, ensuring it is tailored to the job description. Fill out the application form carefully, providing accurate personal and educational details. After submission, you can expect a confirmation email regarding your application status. Keep track of your application by checking the portal regularly for updates. Applications reviewed on a rolling basis — early submission recommended. Apply Now — Esper NexisGrow.com does not charge any fees for job applications. Esper Esper was founded in 2018 and is headquartered in Bengaluru, Karnataka, India . With a global presence in over 20 countries , the company specializes in mobile device management solutions. This extensive footprint allows Esper to cater to a diverse clientele, enhancing operational efficiency across various industries. The core offerings of Esper include its innovative platform for mobile device management, specifically designed for Android and iOS environments. The platform streamlines device management processes, enabling enterprises to manage their devices effectively. Additionally, Esper provides solutions that focus on workflow automation and customer communication, ensuring seamless project delivery. Esper has garnered a positive reputation, reflected in its 4.5-star rating on Glassdoor . The company promotes a collaborative culture and invests in employee development through various programs. Employees appreciate the focus on skill enhancement and the supportive work environment, which fosters innovation and teamwork. Recently, Esper secured $30 million in Series B funding , which will facilitate further expansion and technological advancements. This funding will enable the company to enhance its product offerings and explore new markets, solidifying its position in the mobile device management industry. For freshers in technology, Esper offers a unique career launchpad. The company’s focus on cutting-edge technology and innovative solutions provides an ideal environment for skill development. Working at Esper allows new professionals to gain hands-on experience and grow rapidly within the tech landscape. Company Details Industry Technology Location Bengaluru, Karnataka, India Connect With Us Careers Apply Now Website 🔗 ats.rippling.com Frequently Asked Questions Interview · Role · Salary · Growth ? Who can apply for Technical Implementation Manager at Esper? Eligibility Tap to expand + Answer Candidates with Any Graduate and 3+ years experience are eligible. Eligible batches: 2023, 2024, 2025, 2026. ? What skills are most important for this role? Skills Tap to expand + Answer Key skills: Technical implementation, customer engineering, solutions engineering, project delivery, customer communication. Strong fundamentals and practical project experience matter most. ? What is the salary for this position? Salary Tap to expand + Answer Compensation: ₹15–₹24 LPA (estimated). Final offer depends on skills, experience, and interview performance. ? What is the interview process at Esper? Interview Tap to expand + Answer Typically: Resume shortlisting → Online test → Technical interview(s) → HR round. ? Is this role remote, hybrid, or onsite? Work Mode Tap to expand + Answer Work mode varies by team. Confirm with HR during recruitment. ? What is the career growth path from this role? Growth Tap to expand + Answer Structured appraisals every 6–12 months. Senior roles accessible within 12–18 months based on performance. ? How do I apply? Application Tap to expand + Answer Apply via the official link in How to Apply section. Highlight: Technical implementation, customer engineering, solutions engineering, project delivery, customer communication. ? Is there a probation period? Probation Tap to expand + Answer Standard 3–6 months probation. Confirmation follows successful completion. ? How to prepare for the Technical Implementation Manager interview? Preparation Tap to expand + Answer (1) Core concepts of Technical implementation, customer engineering, solutions engineering, project delivery, customer communication, (2) 2–3 project walkthroughs, (3) Problem-solving, (4) Esper research, (5) Clear communication. ? What is the work culture like at Esper? Culture Tap to expand + Answer Research on LinkedIn and Glassdoor for authentic employee reviews. NexisGrow.com features only verified employers. 🔗 Explore More on NexisGrow More jobs in Bengaluru Browse all Tech jobs Latest Fresher jobs More jobs at Esper Work From Home jobs Ready to Apply? Don't Miss This Opportunity! Apply only via the official link. 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