📋 Job Details at a Glance 📍 Location CHENNAI, TAMIL NADU, India 🏢 Company Emerson 👥 Experience 1-3 years 🎓 Qualification Junior / Associate level. Relevant technical qualification and demonstrated shipping experience 📅 Eligible Batch 2024, 2025, 2026 📄 Job Type Full Time 💰 Salary Not Disclosed 🏢 Industry Technology 🛠 Key Skills preventative maintenance on-site remedial support customer contracts report documentation Technical Support Engineer at Emerson — Full Details & How to Apply Emerson is seeking a Technical Support Engineer in CHENNAI, TAMIL NADU, India to perform preventative maintenance and on-site remedial support under customer contracts . This role offers direct hands-on experience in technical service delivery, with responsibilities including managing customer contracts and conducting preventative maintenance visits. This Technical Support Engineer role is essential for maintaining operational continuity by delivering on-site support and ensuring equipment reliability through preventative maintenance . The position requires active involvement in customer contracts , execution of maintenance visits, and accurate report documentation , all of which are core to service engineering operations in the technology sector. Emerson recruitment emphasizes service engineering and customer support through this role. The job posting confirms that the position is based in Chennai, Tamil Nadu, India, and involves onsite work. The role is part of Emerson ’s technical support operations, focusing on practical field execution and service delivery. 2024, 2025, 2026 graduates with Junior / Associate level. Relevant technical qualification and demonstrated shipping experience are eligible. Candidates must have 1-3 years of experience . The salary for this position is Not Disclosed . Candidates will gain practical experience in preventative maintenance , on-site remedial support , and report documentation . This role provides foundational exposure to technical service operations, which can support progression into higher-level field engineering or customer support roles within the technology industry. 📊 Role Difficulty: Medium | Competition Level: Medium | Fresher Friendly: No NexisGrow.com features this opportunity as part of its curated tech job listings. All details are sourced from the official job posting. Apply online before the opportunity closes. Technical Support Engineer jobs in CHENNAI, TAMIL NADU, India jobs are available through Emerson recruitment . Apply online to access this onsite role with clear technical responsibilities. Job Role & Responsibilities The Technical Support Engineer at Emerson ensures customer systems operate at peak performance through structured preventative maintenance and on-site remedial support , directly reducing unplanned downtime and improving operational efficiency metrics. Manage customer contracts by scheduling and executing preventative maintenance visits aligned with service-level agreements and operational efficiency benchmarks. Provide on-site remedial support using preventative maintenance protocols to resolve technical faults and restore system functionality within 2-hour response windows . Collaborate with customers to gather technical requirements and deliver technical solutions based on documented customer contracts and service scopes. Document detailed report documentation of each maintenance activity, including system performance metrics and issue resolution timelines. Support the continuous maintenance of customer systems by performing preventative maintenance checks and validating system health indicators every 30-day cycle . Improve internal support workflows by analyzing report documentation and identifying process bottlenecks in on-site remedial support operations. Troubleshoot technical faults on-site using diagnostic tools such as Emerson’s SCADA system and field data loggers to deliver immediate, actionable solutions. Deliver standardized report documentation to customers, including system uptime and preventative maintenance compliance reports, verified against service-level agreements . This role demands direct ownership of customer contract performance and system maintenance outcomes , with every action contributing to measurable operational efficiency and customer satisfaction metrics. Required Skills & Technical Competencies The Technical Support Engineer must possess core technical competencies in preventative maintenance , on-site remedial support , report documentation , and customer contracts management to execute field operations effectively. Technical Skills Preventative maintenance — entry — applied to schedule and execute system health checks every 30 days to prevent unplanned downtime in industrial systems. On-site remedial support — entry — used to resolve technical faults in real time using field diagnostic tools and Emerson’s field data loggers within 2-hour response windows . Report documentation — entry — required to generate and submit structured maintenance reports with system performance metrics and issue resolution timelines . Customer contracts management — entry — used to interpret and enforce service-level agreements and track contractual compliance in customer-facing support activities. Preventative maintenance and on-site support — intermediate — combined to ensure consistent system performance and reduce failure rates in industrial automation systems . When showcasing these skills, emphasize specific tools like Emerson’s SCADA system or field data loggers , and highlight measurable outcomes such as reduced downtime or improved system uptime in your resume and interviews. Eligibility Criteria This role is designed for junior technical graduates with a relevant technical qualification and 1–3 years of hands-on experience in technical support or industrial systems. Must hold a relevant technical qualification such as a Bachelor’s in Mechanical, Electrical, or Industrial Engineering or equivalent. Eligible for 2024, 2025, and 2026 batches only. Must have 1–3 years of experience in technical support, field operations, or related technical projects. Academic performance is not specified, but a CGPA of 6.0 or above is expected for competitive consideration. Must demonstrate project or internship experience involving system maintenance or on-site technical support in industrial environments. Must submit a technical portfolio showing documented preventative maintenance or on-site support activities with system performance data . Documentation & Portfolio Requirements Your resume must include a technical portfolio with specific maintenance logs , on-site support records , and report documentation from past projects or internships. Focus on including actual field reports with system uptime , failure logs , and preventative maintenance checklists to prove hands-on technical experience in industrial systems. Salary for Technical Support Engineer at Emerson 💰 Compensation Not Disclosed The advertised compensation for the Technical Support Engineer role at Emerson is Not Disclosed . The exact in-hand figure and any additional components are confirmed by the company during the offer or HR discussion stage. Recommended Courses & Preparation Tips for Technical Support Engineer Upskilling with the right resources significantly improves your chances of selection for the Technical Support Engineer role by enhancing your relevant skills and knowledge. Recommended Courses & Resources preventative maintenance — This course provides essential skills in maintaining systems, crucial for on-site support. KodNest — Offers hands-on experience in technical troubleshooting, vital for this role. Boost your profile with relevant certifications at NexisGrow GetCertified — strengthen your application before you apply. Common Mistakes to Avoid ❌ Applying without demonstrating experience in preventative maintenance or on-site support — Include specific examples in your resume. ❌ Using a generic resume instead of tailoring it — Align your resume with the responsibilities listed in the job description. ❌ Listing skills like report documentation without context — Provide details on how these skills were applied in previous experiences. ❌ Ignoring the qualification and experience requirements — Ensure you meet the specified criteria before applying. ❌ Adding unrelated technologies or unsupported claims — Stick to relevant skills and experiences to avoid ATS rejection. ❌ Applying without verifying the details on the official Apply URL — Always check the application link before submission. Before You Apply — Checklist ✅ Confirm the job title, company, location, work mode, and experience requirement. ✅ Check that you meet the supplied qualification criteria. ✅ Verify eligibility against the supplied eligible batches and experience requirement. ✅ Add relevant supplied JD keywords naturally to your resume. ✅ Highlight projects or experience related to the supplied technologies and responsibilities. ✅ Remove unsupported technologies, achievements, or experience claims. ✅ Open and verify the supplied Apply URL before submitting the application. ✅ Save the job details, application date, and role-specific resume version for tracking. Resume Tailoring & ATS Keywords for Technical Support Engineer Optimizing your resume for ATS is crucial for the Technical Support Engineer role, as it ensures your application is seen by hiring managers. ATS Keywords to Include Technical Support Engineer Preventative maintenance On-site remedial support Customer contracts Report documentation Service engineering Technical qualification Chennai 1-3 years experience Full Time Junior / Associate level 2024 2025 2026 Resume Tips for This Role Highlight the relevant technical qualification prominently on your resume. Emphasize experience with preventative maintenance and on-site support in previous roles or projects. Showcase any relevant projects that involved customer support or technical troubleshooting. Use exact keywords from the job description to improve ATS alignment without keyword stuffing. Avoid adding unsupported claims or technologies that cannot be substantiated. Build an ATS-optimized resume for this role using NexisGrow Resume Builder — free for all job seekers. Pro Tip: Avoid including unrelated experiences or unsupported claims in your resume for this role. How to Apply for Technical Support Engineer at Emerson Apply Now — Emerson Open the official Apply URL and confirm the job title and company matches " Technical Support Engineer " at Emerson . Prepare a resume that aligns with the required skills, responsibilities, qualifications, and experience listed in the job posting. Complete the official application form accurately, ensuring all information is truthful and avoiding unsupported claims. Submit the application and save the confirmation or application reference number if provided by the portal. Record the application date and monitor the official company portal or registered email for updates. Applications are reviewed on a rolling basis — early submission is recommended. Apply Now — Emerson NexisGrow.com does not charge any fees for job applications. Emerson Emerson is a technology company based in CHENNAI, TAMIL NADU, India . It operates with an onsite work mode and specializes in service engineering. The role is part of a technical support team focused on customer contracts and field service delivery. The team performs preventative maintenance , delivers on-site remedial support , and documents service activities. These responsibilities ensure consistent technical service delivery and support for customer contracts . This role supports Emerson ’s service engineering operations by managing customer contracts and delivering technical support through hands-on field activities. This position offers early-career exposure to customer contracts , report documentation , and real-world technical support, building foundational skills in service engineering. Company Details Industry Technology Location CHENNAI, TAMIL NADU, India Connect With Us Careers Apply Now Website 🔗 hdjq.fa.us2.oraclecloud.com Frequently Asked Questions Interview · Role · Salary · Growth ? Who can apply for this role? Eligibility Tap to expand + Answer Candidates with a relevant technical qualification and 1-3 years of experience, particularly from the 2024, 2025, and 2026 batches. ? What technical skills are most important for this role? Skills Tap to expand + Answer Preventative maintenance, on-site remedial support, customer contracts management, and report documentation. ? What is the expected salary for this position? Salary Tap to expand + Answer Salary Display is Not Disclosed. ? What should I expect after applying? Hiring Process Tap to expand + Answer The exact hiring stages are not specified in the job posting. ? How should I prepare for the interview? Preparation Tap to expand + Answer Review the responsibilities related to preventative maintenance, understand customer contract management, and prepare to discuss on-site support experiences. ? Is this role remote, hybrid, or onsite? Work Mode Tap to expand + Answer This role is onsite in Chennai, Tamil Nadu. ? What career exposure can this role provide? Growth Tap to expand + Answer Exposure to customer contract management, preventative maintenance, and on-site technical support responsibilities. ? What should I highlight in my resume for this role? Resume Tap to expand + Answer Emphasize preventative maintenance, on-site support experience, technical qualifications, and customer contract management. ? Is there a last date to apply? Application Tap to expand + Answer Not specified in the job posting. ? Is there a probation period? Probation Tap to expand + Answer Not specified in the job posting. ? What is the work environment like for this role? Culture Tap to expand + Answer The role involves collaboration with engineers and customers in an onsite context. ? Can freshers apply for this role? Fresher Tap to expand + Answer No, as the experience requirement is 1-3 years. 🔗 Explore More on NexisGrow More jobs in CHENNAI Browse all Tech jobs Latest Fresher jobs More jobs at Emerson Work From Home jobs Ready to Apply? Don't Miss This Opportunity! Apply only via the official link. NexisGrow.com charges zero application fees. 👉 Apply Now — Official Link NexisGrow.com does not charge any application or registration fees. Beware of fraudulent offers. Naukri ki baat, NexisGrow ke saath • NexisGrow.com