Telecaller – International Voice Process at Eclick Softwares
Eclick Softwares · Kolkata, West Bengal, India
- Salary: ₹15,000–₹20,000/month
- Experience: 0-1 years
📋 Job Details at a Glance 📍 Location Kolkata, West Bengal, India 🏢 Company Eclick Softwares 👥 Experience 0-1 years 🎓 Qualification Any Graduate 📅 Eligible Batch 2024, 2025, 2026 📄 Job Type Full Time 💰 Salary ₹15,000–₹20,000/month 🏢 Industry Technology 🛠 Key Skills International Voice Process B2B Sales Website Sales Lead Conversion CRM WordPress HTML SEO Domains & Hosting Digital Marketing Telecaller – International Voice Process at Eclick Softwares — Full Details & How to Apply Eclick Softwares is seeking a Telecaller – International Voice Process in Kolkata, West Bengal, India , offering a competitive salary of ₹15,000–₹20,000/month . This role provides freshers with a unique opportunity to engage with international clients and enhance their sales skills. The demand for skilled telecallers in the technology sector is rising, especially in Kolkata, where Eclick Softwares is expanding its international client base. As companies increasingly rely on digital marketing and website sales, the need for proficient telecallers to drive lead conversion becomes critical. This role is pivotal in supporting the company's growth trajectory. Founded in 2010 , Eclick Softwares has grown to employ over 200 professionals, specializing in web solutions and digital marketing. This commitment to innovation and quality makes Eclick Softwares an ideal employer for aspiring telecallers. The company’s focus on B2B sales and lead conversion directly impacts its revenue generation, providing employees with a sense of purpose and contribution. We encourage 2024, 2025, 2026 graduates with Any Graduate qualification and 0-1 years experience to apply. This entry-level position not only offers a competitive salary of ₹15,000–₹20,000/month but also serves as a stepping stone into the thriving field of B2B sales. In this role, you will gain hands-on experience with essential skills such as International Voice Process , B2B Sales , Lead Conversion , and CRM tools. Working with technologies like WordPress , HTML , and SEO will enhance your technical capabilities, opening doors to various career paths in digital marketing and sales. 📊 Role Difficulty: Medium | Competition Level: Medium | Fresher Friendly: Yes NexisGrow.com features this opportunity as part of its curated tech job listings. All details are sourced from the official job posting. Apply online before the opportunity closes. Job Role & Responsibilities The core mission of the Telecaller – International Voice Process at Eclick Softwares is to connect with global clients, understanding their website needs and providing digital solutions that drive sales growth. Engage with international prospects to assess their website requirements, utilizing International Voice Process skills for effective communication. Utilize CRM software to maintain a detailed pipeline of leads, tracking conversion metrics to optimize sales strategies. Collaborate with the marketing team to align sales strategies with ongoing campaigns, enhancing B2B Sales efforts. Achieve monthly lead conversion targets, contributing to overall sales performance metrics through diligent follow-ups. Prepare tailored proposals and conduct follow-ups to ensure client satisfaction and retention, leveraging Lead Conversion techniques. Document client interactions and feedback to refine service offerings and sales strategies, enhancing the overall customer experience. Address client inquiries and resolve issues promptly, utilizing Digital Marketing knowledge to enhance service delivery. This role fosters an ownership culture, allowing you to directly impact client satisfaction and sales performance through proactive engagement and tailored solutions. Required Skills & Technical Competencies The ideal candidate will possess a strong skill profile that includes technical competencies essential for engaging with international clients and driving sales. Technical Skills International Voice Process — entry — essential for effective communication with global clients, requiring fluency in English and cultural sensitivity. B2B Sales — entry — practical application in understanding and addressing the needs of business clients, crucial for lead conversion. CRM — entry — used daily to manage client relationships and track sales progress, ensuring organized follow-ups. Digital Marketing — entry — familiarity with SEO and website sales enhances the ability to recommend relevant solutions. WordPress — entry — necessary for discussing website functionalities and features with clients, enhancing technical discussions. HTML — entry — assists in understanding website structures, enabling effective communication about client requirements. Domains & Hosting — entry — knowledge in this area helps in addressing client inquiries related to website setup. When showcasing these technical skills in your resume or interview, emphasize your practical experience and understanding of each tool or technology mentioned. Eligibility Criteria This role is designed for recent graduates eager to enter the tech sales industry and contribute to a growing team. Any graduate is eligible, as diverse educational backgrounds can bring unique perspectives. Candidates from the 2024 , 2025 , and 2026 batches are encouraged to apply. 0-1 years of experience is preferred, but freshers are welcome to apply. A minimum academic performance of 50% is expected to ensure a solid foundational knowledge base. Having a portfolio showcasing relevant projects or internships can provide a competitive edge. Documentation & Portfolio Requirements Ensure your resume is well-structured, highlighting your educational background, relevant skills, and any projects or internships related to the role. Pro tip: Tailor your application to emphasize your understanding of Digital Marketing and CRM tools, as these are crucial for success in this role. Salary for Telecaller – International Voice Process at Eclick Softwares 💰 Compensation ₹15,000–₹20,000/month The advertised compensation for the Telecaller – International Voice Process role at Eclick Softwares is ₹15,000–₹20,000/month . The exact in-hand figure and any additional components are confirmed by the company during the offer or HR discussion stage. Recommended Courses & Preparation Tips for Telecaller – International Voice Process Upskilling with the right resources significantly enhances your chances of selection for this specific role. Recommended Courses & Resources International Voice Process — This course provides essential skills for effective communication in international settings. CRM — Understanding CRM systems is crucial for managing client interactions and sales processes. HTML — Basic HTML knowledge can enhance your ability to assist clients with website-related queries. Digital Marketing — This course helps in understanding online sales strategies and lead conversion techniques. KodNest — A comprehensive program that covers various aspects of technology and sales. Boost your profile with relevant certifications at NexisGrow GetCertified — strengthen your application before you apply. Common Mistakes to Avoid ❌ Failing to tailor the resume — Highlight relevant skills for the Telecaller position. ❌ Neglecting to research Eclick Softwares — Understand its services to prepare for interviews. ❌ Overlooking communication skills — Ensure clarity in your resume and during interviews. ❌ Not following up after the application — Express continued interest in the role. ❌ Submitting a generic cover letter — Address specific job requirements to strengthen your application. ❌ Ignoring technical skills related to digital marketing — Showcase these skills to enhance your profile. Before You Apply — Checklist ✅ Research Eclick Softwares and understand its services before applying. ✅ Tailor your resume to include relevant skills and experiences specific to the Telecaller role. ✅ Prepare a cover letter that highlights your enthusiasm for the position and the company. ✅ Ensure your LinkedIn profile is updated and reflects your application. ✅ Practice common interview questions related to sales and customer service. ✅ Gather any necessary documents, such as transcripts or certificates, for the application. ✅ Set reminders for application deadlines to ensure timely submission. ✅ Follow up with the company after applying to express continued interest. Resume Tailoring & ATS Keywords for Telecaller – International Voice Process Optimizing your resume for ATS is crucial for increasing your chances of being noticed for this role. ATS Keywords to Include Telecaller International Voice Process B2B Sales Lead Conversion CRM WordPress HTML SEO Digital Marketing Website Sales Client Interaction Proposal Preparation Resume Tips for This Role Highlight any experience in sales or customer service, as these are critical for the Telecaller role. Emphasize communication skills and any relevant coursework or projects that demonstrate your understanding of digital marketing. Include specific projects or internships that showcase your ability to engage with clients or work in a team. Optimize your resume with keywords from the job description to improve ATS compatibility. Avoid including unrelated work experience that does not demonstrate your suitability for the role. Build an ATS-optimized resume for this role using NexisGrow Resume Builder — free for all job seekers. Pro tip: Avoid including generic skills that do not relate to the Telecaller position, as they dilute your application. How to Apply for Telecaller – International Voice Process at Eclick Softwares Apply Now — Eclick Softwares Visit the application portal and create an account to start your application. Upload your resume in PDF format, ensuring it is tailored to the job description. Fill out the application form accurately, paying attention to required fields. After submission, you can expect a confirmation email regarding your application status. Use the application portal to track the status of your application and any updates. Applications reviewed on a rolling basis — early submission recommended. Apply Now — Eclick Softwares NexisGrow.com does not charge any fees for job applications. Eclick Softwares Eclick Softwares was founded in 2010 and is headquartered in Kolkata, West Bengal . With a global footprint, the company serves clients in over 15 countries , showcasing its ability to adapt and thrive in diverse markets. As a technology leader, Eclick Softwares has grown significantly, employing a dedicated workforce that drives innovation. The core offerings of Eclick Softwares include comprehensive web solutions such as website design , SEO , and digital marketing services . The company specializes in B2B sales, focusing on lead conversion and CRM solutions. Their expertise in WordPress and HTML further enhances their service portfolio, catering to the evolving needs of businesses. Eclick Softwares fosters a collaborative work culture, emphasizing employee development through various training programs. The company has received positive reviews on platforms like Glassdoor, highlighting its commitment to creating a supportive environment. Employees benefit from mentorship opportunities that encourage professional growth and skill enhancement. Recently, Eclick Softwares announced a strategic partnership with a leading digital marketing firm, which aims to enhance its service offerings and expand its market reach. This collaboration is expected to drive innovation and improve client satisfaction, positioning Eclick Softwares as a formidable player in the technology sector. For freshers looking to launch their careers in technology, Eclick Softwares offers a robust foundation. The company provides mentorship and hands-on experience in a rapidly evolving field, making it an ideal starting point for those eager to develop their skills in B2B sales and digital marketing . Company Details Industry Technology Location Kolkata, West Bengal, India Connect With Us Careers Apply Now Website 🔗 jobs.smartrecruiters.com Frequently Asked Questions Interview · Role · Salary · Growth ? Who can apply for Telecaller – International Voice Process at Eclick Softwares? Eligibility Tap to expand + Answer Candidates with Any Graduate and 0-1 years experience are eligible. Eligible batches: 2024, 2025, 2026. ? What skills are most important for this role? Skills Tap to expand + Answer Key skills: International Voice Process, B2B Sales, Website Sales, Lead Conversion, CRM. Strong fundamentals and practical project experience matter most. ? What is the salary for this position? Salary Tap to expand + Answer Compensation: ₹15,000–₹20,000/month. Final offer depends on skills, experience, and interview performance. ? What is the interview process at Eclick Softwares? Interview Tap to expand + Answer Typically: Resume shortlisting → Online test → Technical interview(s) → HR round. ? Is this role remote, hybrid, or onsite? Work Mode Tap to expand + Answer Work mode varies by team. Confirm with HR during recruitment. ? What is the career growth path from this role? Growth Tap to expand + Answer Structured appraisals every 6–12 months. Senior roles accessible within 12–18 months based on performance. ? How do I apply? Application Tap to expand + Answer Apply via the official link in How to Apply section. Highlight: International Voice Process, B2B Sales, Website Sales, Lead Conversion, CRM. ? Is there a probation period? Probation Tap to expand + Answer Standard 3–6 months probation. Confirmation follows successful completion. ? How to prepare for the Telecaller – International Voice Process interview? Preparation Tap to expand + Answer (1) Core concepts of International Voice Process, B2B Sales, Website Sales, Lead Conversion, CRM, (2) 2–3 project walkthroughs, (3) Problem-solving, (4) Eclick Softwares research, (5) Clear communication. ? What is the work culture like at Eclick Softwares? Culture Tap to expand + Answer Research on LinkedIn and Glassdoor for authentic employee reviews. 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