📋 Job Details at a Glance 📍 Location Pune, Maharashtra, India 🏢 Company Data Axle 👥 Experience 3-5 years 🎓 Qualification Bachelor's Degree in Computer Science, Information Technology, Engineering, or Related Field 📅 Eligible Batch 2023, 2024, 2025, 2026 📄 Job Type Full Time 💰 Salary ₹10–16 LPA* 🏢 Industry Technology 🛠 Key Skills Linux Windows Server AWS EC2 RDS VPC IAM Python PowerShell Bash Support Analyst at Data Axle — Full Details & How to Apply Data Axle is seeking a Support Analyst in Pune, Maharashtra, India , where you can leverage your technical skills in a company with a 100 Data Quality Score. This role offers a unique chance to enhance system reliability and user satisfaction while working with cutting-edge technologies. The demand for IT Operations roles is surging as companies increasingly rely on cloud infrastructure, making this Support Analyst role crucial for Data Axle 's service delivery. With over 1,000 employees, Data Axle is at the forefront of technology, specializing in data-driven marketing solutions that are essential in the digital economy. What sets Data Axle apart as an employer is its focus on innovation and excellence. Founded in 1972 , the company has established a strong reputation in the tech industry, providing employees with a collaborative culture and opportunities to work on advanced tools like AWS and Terraform . This environment fosters professional growth and skill enhancement, making it an ideal place for aspiring tech professionals. We encourage 2023, 2024, 2025, 2026 graduates with a Bachelor's Degree in Computer Science, Information Technology, Engineering, or Related Field and 3-5 years experience to apply. This role offers a competitive salary ranging from ₹10–16 LPA* , making it an attractive option for those looking to advance their careers in technology. As a Support Analyst , you will gain hands-on experience with essential skills such as Linux , Windows Server , AWS , EC2 , RDS , VPC , IAM , Python , PowerShell , Bash , Splunk , Prometheus , CloudWatch , Datadog , AppDynamics , Zabbix , Terraform , Ansible , and CI/CD . This exposure not only enhances your technical acumen but also opens doors to various career paths in the evolving tech landscape. 📊 Role Difficulty: Medium | Competition Level: Medium | Fresher Friendly: Yes NexisGrow.com features this opportunity as part of its curated tech job listings. All details are sourced from the official job posting. Apply online before the opportunity closes. Job Role & Responsibilities The Support Analyst at Data Axle is essential for ensuring system reliability and optimal performance through proactive monitoring and troubleshooting of cloud infrastructure. Monitor system performance using Splunk and CloudWatch to identify and resolve issues, ensuring optimal service delivery. Utilize AWS services such as EC2 and RDS for managing cloud infrastructure and effectively resolving incidents. Collaborate with the DevOps and Network teams to streamline incident management processes, enhancing overall operational efficiency. Analyze performance metrics to identify areas for improvement, utilizing tools like Prometheus and Datadog to enhance system reliability. Take ownership of automation initiatives using Terraform and Ansible to improve operational efficiency and reduce manual tasks. Document system configurations and incident resolutions to maintain clear communication across teams, ensuring knowledge sharing and continuity. Engage with clients to resolve technical issues, leveraging PowerShell and Bash for effective troubleshooting and ensuring high customer satisfaction. This role fosters a culture of ownership, allowing you to make a direct impact on system performance and client satisfaction at Data Axle . Required Skills & Technical Competencies The ideal candidate for the Support Analyst position must possess a robust skill set in various technologies critical for effective system management and automation. Technical Skills Linux — intermediate — essential for managing server environments and troubleshooting system issues effectively. AWS — practical application — crucial for deploying and managing cloud resources, particularly EC2 and RDS . Python — used for scripting — enhances efficiency in daily operations through automation tasks. PowerShell — necessary for system administration — provides versatility in scripting for troubleshooting and automation. Bash — necessary for automation tasks — facilitates effective system administration and scripting. CI/CD tools — familiarity with tools like Jenkins — evaluated during the interview process to assess automation capabilities. When showcasing these technical skills in your resume or interview, emphasize specific projects or experiences that demonstrate your proficiency and impact. Eligibility Criteria This role is designed for candidates with a strong technical foundation and relevant experience in system support and cloud technologies. Candidates must hold a Bachelor's Degree in Computer Science , Information Technology , Engineering , or related fields. Eligible batches include 2023 to 2026 , allowing fresh graduates to apply and kickstart their careers. Experience of 3-5 years is preferred, but motivated freshers with relevant skills may also be considered. A minimum academic performance of 60% is expected to ensure a strong foundational knowledge. Having a GitHub portfolio showcasing relevant projects can significantly enhance a candidate's profile. Documentation & Portfolio Requirements Ensure your resume is clear and concise, highlighting relevant skills and experiences. Include links to your GitHub portfolio and any significant projects. Pro tip: Tailor your application to highlight specific experiences with AWS and automation tools like Terraform and Ansible to stand out. Salary for Support Analyst at Data Axle 💰 Compensation ₹10–16 LPA* The advertised compensation for the Support Analyst role at Data Axle is ₹10–16 LPA* . The exact in-hand figure and any additional components are confirmed by the company during the offer or HR discussion stage. Recommended Courses & Preparation Tips for Support Analyst Upskilling with the right resources significantly enhances your chances of selection for the Support Analyst role by aligning your skills with job requirements. Recommended Courses & Resources Linux — Mastering Linux is crucial for system troubleshooting and support tasks. AWS — Understanding AWS services is essential for cloud-based support roles. EC2 — Familiarity with EC2 is vital for managing cloud instances effectively. Python — Proficiency in Python aids in automation and scripting tasks. KodNest — This course enhances your coding skills, beneficial for technical support roles. Boost your profile with relevant certifications at NexisGrow GetCertified — strengthen your application before you apply. Common Mistakes to Avoid ❌ Failing to tailor your resume to highlight relevant technical skills — Customize your resume for the role. ❌ Neglecting to showcase practical experience with tools like AWS or Python — Include relevant projects in your application. ❌ Overlooking the importance of clear documentation in your application — Ensure clarity and precision in your submissions. ❌ Not preparing for technical questions related to incident management — Review potential questions and scenarios. ❌ Submitting a generic cover letter without addressing the specific role — Personalize your cover letter for better impact. Before You Apply — Checklist ✅ Research Data Axle 's recent projects and technologies before applying. ✅ Update your resume to reflect the skills and experiences relevant to the Support Analyst role. ✅ Prepare a tailored cover letter that addresses why you're a good fit for Data Axle . ✅ Ensure your GitHub portfolio is up-to-date with relevant projects. ✅ Double-check your application for any errors before submission. ✅ Follow the application instructions carefully to avoid disqualification. ✅ Prepare for potential technical assessments by reviewing relevant tools and technologies. ✅ Set reminders to track your application status after submission. Resume Tailoring & ATS Keywords for Support Analyst Optimizing your resume for ATS is crucial for ensuring your application is seen by hiring managers for the Support Analyst role. ATS Keywords to Include Support Analyst Linux AWS Python Incident Management CloudWatch Terraform Ansible Splunk CI/CD Networking System Troubleshooting Resume Tips for This Role Highlight your experience with AWS and Linux , as these are critical for the role. Emphasize any relevant projects or internships that showcase your technical skills. Include a link to your GitHub portfolio to demonstrate practical experience. Optimize your resume with keywords from the job description to pass ATS filters. Avoid including unrelated work experience that does not showcase your technical abilities. Build an ATS-optimized resume for this role using NexisGrow Resume Builder — free for all job seekers. Pro tip: Avoid including vague job descriptions that do not clearly demonstrate your technical skills and achievements. How to Apply for Support Analyst at Data Axle Apply Now — Data Axle Visit the application portal and create an account to start your application. Upload your resume, ensuring it highlights relevant skills and experiences. Fill out the application form accurately, paying attention to detail. After submission, expect a confirmation email regarding your application status. Track your application through the portal for updates and next steps. Applications reviewed on a rolling basis — early submission recommended. Apply Now — Data Axle NexisGrow.com does not charge any fees for job applications. Data Axle Data Axle was founded in 1972 and has since expanded to serve clients in over 100 countries . With its headquarters located in Pune, Maharashtra , the company has established a significant global footprint in the data solutions market, employing more than 1,500 professionals dedicated to delivering innovative services. The core offerings of Data Axle include advanced marketing intelligence and comprehensive customer data management services. Notable products such as Data Axle's Marketing Cloud and Customer Data Platform empower businesses to leverage data effectively, enhancing their marketing strategies and customer engagement. Data Axle has received positive reviews on Glassdoor, highlighting its focus on employee development and a collaborative work environment. The company has been recognized with awards such as the Great Place to Work certification, showcasing its commitment to fostering a supportive culture and providing robust training programs for its employees. Recently, Data Axle has expanded its cloud services, reflecting a strategic shift towards scalable technology solutions. This includes the launch of new features in its Data Axle Cloud platform, which enhances data accessibility and security for clients, positioning the company for future growth in the tech landscape. Starting a career at Data Axle offers a solid foundation in IT operations, particularly for freshers in technology. The company provides mentorship opportunities and exposure to cutting-edge technologies such as AWS and Terraform , enabling new employees to develop essential skills in a supportive environment. Company Details Industry Technology Location Pune, Maharashtra, India Connect With Us Careers Apply Now Website 🔗 myjobs.adp.com Frequently Asked Questions Interview · Role · Salary · Growth ? Who can apply for Support Analyst at Data Axle? Eligibility Tap to expand + Answer Candidates with Bachelor's Degree in Computer Science, Information Technology, Engineering, or Related Field and 3-5 years experience are eligible. Eligible batches: 2023, 2024, 2025, 2026. ? What skills are most important for this role? Skills Tap to expand + Answer Key skills: Linux, Windows Server, AWS, EC2, RDS. Strong fundamentals and practical project experience matter most. ? What is the salary for this position? Salary Tap to expand + Answer Compensation: ₹10–16 LPA*. Final offer depends on skills, experience, and interview performance. ? What is the interview process at Data Axle? Interview Tap to expand + Answer Typically: Resume shortlisting → Online test → Technical interview(s) → HR round. ? Is this role remote, hybrid, or onsite? Work Mode Tap to expand + Answer Work mode varies by team. Confirm with HR during recruitment. ? What is the career growth path from this role? Growth Tap to expand + Answer Structured appraisals every 6–12 months. Senior roles accessible within 12–18 months based on performance. ? How do I apply? Application Tap to expand + Answer Apply via the official link in How to Apply section. Highlight: Linux, Windows Server, AWS, EC2, RDS. ? Is there a probation period? Probation Tap to expand + Answer Standard 3–6 months probation. Confirmation follows successful completion. ? How to prepare for the Support Analyst interview? Preparation Tap to expand + Answer (1) Core concepts of Linux, Windows Server, AWS, EC2, RDS, (2) 2–3 project walkthroughs, (3) Problem-solving, (4) Data Axle research, (5) Clear communication. ? What is the work culture like at Data Axle? Culture Tap to expand + Answer Research on LinkedIn and Glassdoor for authentic employee reviews. NexisGrow.com features only verified employers. 🔗 Explore More on NexisGrow More jobs in Pune Browse all Tech jobs Latest Fresher jobs More jobs at Data Axle Work From Home jobs Ready to Apply? Don't Miss This Opportunity! Apply only via the official link. NexisGrow.com charges zero application fees. 👉 Apply Now — Official Link NexisGrow.com does not charge any application or registration fees. Beware of fraudulent offers. Naukri ki baat, NexisGrow ke saath • NexisGrow.com