📋 Job Details at a Glance 📍 Location Ranchi, Jharkhand, India 🏢 Company Dalmia Bharat Group 👥 Experience 1-3 years 🎓 Qualification B.E./B.Tech, Diploma 📅 Eligible Batch 2021, 2022, 2023, 2024, 2025 📄 Job Type Full Time 💰 Salary ₹4–₹7 LPA (estimated; not officially disclosed) 🏢 Industry Technology 🛠 Key Skills CRM SAP Dealer App ASO App Technical Services Engineer at Dalmia Bharat Group — Full Details & How to Apply Dalmia Bharat Group is seeking a Technical Services Engineer in Ranchi, Jharkhand , to enhance their innovative technology solutions. This role offers freshers a unique chance to work directly with industry-leading tools like SAP and CRM . The construction and cement industry is undergoing a significant technological shift, making this Technical Services Engineer role crucial for integrating advanced solutions. As companies like Dalmia Bharat Group expand their technological capabilities, the demand for skilled professionals who can bridge the gap between technology and customer satisfaction is on the rise. What sets Dalmia Bharat Group apart as an employer is its long-standing commitment to sustainability and innovation since its founding in 1939 . With over 10,000 employees, the company is a leader in the cement industry, fostering a culture that values both employee growth and environmental responsibility. We encourage 2021, 2022, 2023, 2024, 2025 graduates with a B.E./B.Tech or Diploma to consider this opportunity. Candidates should have 1-3 years experience and can expect a competitive salary of ₹4–₹7 LPA (estimated; not officially disclosed) . In this role, you will gain hands-on experience with essential skills such as CRM , SAP , Dealer App , and ASO App . This experience not only enhances your technical expertise but also opens doors for rapid career advancement in a growing company, setting you apart from peers in similar roles. 📊 Role Difficulty: Medium | Competition Level: Medium | Fresher Friendly: Yes NexisGrow.com features this opportunity as part of its curated tech job listings. All details are sourced from the official job posting. Apply online before the opportunity closes. Job Role & Responsibilities The core mission of the Technical Services Engineer at Dalmia Bharat Group is to deliver effective technical solutions that enhance customer satisfaction and product performance through innovative problem-solving. Conduct site visits to dealers and construction sites, utilizing the Dealer App to assess technical needs and provide customized solutions. Utilize SAP for tracking product performance metrics and managing customer relationships to ensure operational efficiency. Collaborate with sales and technical teams to ensure seamless communication and service delivery, enhancing overall customer experience. Monitor and report on customer feedback metrics to identify areas for product improvement and drive service enhancements. Initiate enrollment of contractors and conduct technical training sessions to improve product knowledge and application. Document technical issues and resolutions to refine service processes and boost customer satisfaction levels. Act as a primary point of contact for resolving product or service complaints, ensuring timely solutions through effective use of CRM . This role fosters an ownership culture, allowing you to make a direct impact on customer satisfaction and product success within the organization. Required Skills & Technical Competencies The ideal candidate for the Technical Services Engineer position must possess a robust skill set that includes proficiency in specific technical tools and applications relevant to the role. Technical Skills CRM — intermediate — essential for managing customer interactions and improving service delivery through effective tracking and communication. SAP — intermediate — used for data management and operational efficiency, enabling effective tracking of product performance. Dealer App — intermediate — facilitates real-time communication with dealers, crucial for executing tailored service solutions. ASO App — intermediate — enhances product visibility and user engagement, important for maintaining market competitiveness. When showcasing these technical skills in your resume or interview, emphasize specific experiences and metrics that demonstrate your proficiency and impact in previous roles. Eligibility Criteria This role is designed for candidates who possess the necessary educational background and are eager to apply their technical knowledge in a practical setting. Candidates must hold a B.E./B.Tech in Civil Engineering or a Diploma to ensure a solid technical foundation. Eligible batches include 2021 to 2025 , allowing recent graduates to apply and gain valuable industry experience. Freshers are encouraged to apply, but candidates with 1-3 years of experience will have an edge in technical understanding. A minimum academic performance of 60% is preferred to ensure a strong foundational knowledge. Having a portfolio or internship experience in related fields can significantly enhance a candidate's application. Documentation & Portfolio Requirements Ensure your resume is formatted clearly, including your educational background, relevant skills, and any project or internship experience that highlights your technical competencies. Pro tip: Tailor your application to emphasize your hands-on experience with Dealer App and SAP , as these are critical for this role. Salary for Technical Services Engineer at Dalmia Bharat Group 💰 Compensation ₹4–₹7 LPA (estimated; not officially disclosed) The advertised compensation for the Technical Services Engineer role at Dalmia Bharat Group is ₹4–₹7 LPA (estimated; not officially disclosed) . The exact in-hand figure and any additional components are confirmed by the company during the offer or HR discussion stage. Recommended Courses & Preparation Tips for Technical Services Engineer Upskilling with the right resources significantly enhances your chances of being selected for the Technical Services Engineer role by showcasing relevant expertise and knowledge. Recommended Courses & Resources CRM — Understanding CRM systems is crucial for managing customer relationships effectively. SAP — Proficiency in SAP is essential for technical support and operations in this role. KodNest — This course enhances your coding skills, beneficial for technical problem-solving. Boost your profile with relevant certifications at NexisGrow GetCertified — strengthen your application before you apply. Common Mistakes to Avoid ❌ Neglecting to tailor the resume — Customize your resume for the specific skills and responsibilities listed in the job description. ❌ Failing to demonstrate practical experience — Highlight your experience with tools like SAP or CRM in previous roles. ❌ Overlooking communication skills — Clearly articulate your communication abilities in your application. ❌ Submitting a generic cover letter — Address the specific role and company in your cover letter. ❌ Not preparing for technical questions — Review common technical questions related to civil engineering before the interview. ❌ Ignoring follow-up communication — Always follow up after submitting your application to express continued interest. Before You Apply — Checklist ✅ Research Dalmia Bharat Group to understand its products and culture before applying. ✅ Tailor your resume to highlight relevant skills and experiences for the Technical Services Engineer role. ✅ Prepare a cover letter that specifically addresses why you are a good fit for this position. ✅ Ensure all application materials are free of errors and professionally formatted. ✅ Gather any necessary documents, such as transcripts or certificates, before applying. ✅ Practice common interview questions related to technical services and customer support. ✅ Set reminders for application deadlines to ensure timely submission. ✅ Follow up with the company after applying to express continued interest. Resume Tailoring & ATS Keywords for Technical Services Engineer Optimizing your resume for ATS is crucial for ensuring it gets noticed for the Technical Services Engineer role. ATS Keywords to Include Technical Services Engineer CRM SAP Dealer App ASO App Civil Engineering Construction Technical Support Customer Service Problem Solving Field Visits Product Knowledge Resume Tips for This Role Highlight relevant technical skills such as CRM and SAP, as these are critical for the role. Emphasize any project work or internships related to civil engineering or construction technology. Include specific achievements or contributions in previous roles or academic projects. Optimize your resume for ATS by using keywords from the job description. Avoid including unrelated work experience that does not showcase your technical capabilities. Build an ATS-optimized resume for this role using NexisGrow Resume Builder — free for all job seekers. Pro tip: Do not include unrelated work experience that does not demonstrate your technical skills for this role. How to Apply for Technical Services Engineer at Dalmia Bharat Group Apply Now — Dalmia Bharat Group Visit the application portal and create an account to begin your application. Upload your resume in PDF format, ensuring it highlights relevant skills and experiences. Fill out the application form accurately, providing all requested information. After submission, expect a confirmation email regarding your application status. Use the application portal to track your application progress and updates. Applications reviewed on a rolling basis — early submission recommended. Apply Now — Dalmia Bharat Group NexisGrow.com does not charge any fees for job applications. Dalmia Bharat Group Dalmia Bharat Group was founded in 1939 and has expanded significantly, becoming one of India's leading cement manufacturers. Headquartered in New Delhi , the company operates across over 10 countries , showcasing a robust global footprint in the construction materials sector. The company specializes in high-quality cement products, including Dalmia Cement and Dalmia DSP , which are widely recognized for their durability. Additionally, Dalmia Bharat Group offers innovative solutions such as Dealer App and ASO App to enhance customer engagement and operational efficiency. Dalmia Bharat Group fosters a culture of innovation and collaboration, as evidenced by its positive Glassdoor ratings. The company has received accolades such as the Great Place to Work certification, reflecting its commitment to employee satisfaction and development programs. Recently, Dalmia Bharat Group has made significant strides in sustainability, investing in green technologies with a goal to achieve a 40% reduction in carbon emissions by 2030 . This initiative underscores the company's dedication to environmental responsibility and innovation in the cement industry. For freshers in Technology, Dalmia Bharat Group presents a strong career launchpad, offering opportunities to work with advanced technologies like CRM and SAP . The company’s focus on employee development and sustainability makes it an attractive choice for those looking to build a meaningful career. Company Details Industry Technology Location Ranchi, Jharkhand, India Connect With Us Careers Apply Now Website 🔗 fa-ekwr-saasfaprod1.fa.ocs.oraclecloud.com Frequently Asked Questions Interview · Role · Salary · Growth ? Who can apply for Technical Services Engineer at Dalmia Bharat Group? Eligibility Tap to expand + Answer Candidates with B.E./B.Tech, Diploma and 1-3 years experience are eligible. Eligible batches: 2021, 2022, 2023, 2024, 2025. ? What skills are most important for this role? Skills Tap to expand + Answer Key skills: CRM, SAP, Dealer App, ASO App. Strong fundamentals and practical project experience matter most. ? What is the salary for this position? Salary Tap to expand + Answer Compensation: ₹4–₹7 LPA (estimated; not officially disclosed). Final offer depends on skills, experience, and interview performance. ? What is the interview process at Dalmia Bharat Group? Interview Tap to expand + Answer Typically: Resume shortlisting → Online test → Technical interview(s) → HR round. ? Is this role remote, hybrid, or onsite? Work Mode Tap to expand + Answer Work mode varies by team. Confirm with HR during recruitment. ? What is the career growth path from this role? Growth Tap to expand + Answer Structured appraisals every 6–12 months. Senior roles accessible within 12–18 months based on performance. ? How do I apply? Application Tap to expand + Answer Apply via the official link in How to Apply section. Highlight: CRM, SAP, Dealer App, ASO App. ? Is there a probation period? Probation Tap to expand + Answer Standard 3–6 months probation. Confirmation follows successful completion. ? How to prepare for the Technical Services Engineer interview? Preparation Tap to expand + Answer (1) Core concepts of CRM, SAP, Dealer App, ASO App, (2) 2–3 project walkthroughs, (3) Problem-solving, (4) Dalmia Bharat Group research, (5) Clear communication. ? What is the work culture like at Dalmia Bharat Group? Culture Tap to expand + Answer Research on LinkedIn and Glassdoor for authentic employee reviews. NexisGrow.com features only verified employers. 🔗 Explore More on NexisGrow More jobs in Ranchi Browse all Tech jobs More jobs at Dalmia Bharat Group Work From Home jobs Ready to Apply? Don't Miss This Opportunity! Apply only via the official link. NexisGrow.com charges zero application fees. 👉 Apply Now — Official Link NexisGrow.com does not charge any application or registration fees. Beware of fraudulent offers. Naukri ki baat, NexisGrow ke saath • NexisGrow.com