📋 Job Details at a Glance 📍 Location Bangalore, Karnataka, India 🏢 Company Computershare 👥 Experience 0-2 years 🎓 Qualification Degree or Diploma in Software Engineering, Computer Science, Information Technology, or a related technical discipline preferred 📅 Eligible Batch 2023, 2024, 2025, 2026 📄 Job Type Full Time 💰 Salary As per Company Policy 🏢 Industry Technology 🛠 Key Skills troubleshooting Windows OS Microsoft Office 365 local network configurations desktop imaging setups ServiceNow Citrix VDI Microsoft Intune Active Directory English communication IT Site Support - Apprentice at Computershare — Full Details & How to Apply Embark on a rewarding career journey with Computershare as an IT Site Support - Apprentice in Bangalore, Karnataka . This role offers freshers a unique opportunity to gain practical experience in a fast-paced tech environment, making it an ideal starting point for aspiring IT professionals. With the demand for skilled IT support rising, this position is not just a job; it's a stepping stone into the thriving technology sector. The IT Site Support - Apprentice role is crucial in ensuring seamless technology operations, directly impacting productivity and user satisfaction in a fast-paced tech landscape. As organizations increasingly rely on technology, the need for adept support personnel has never been more significant. This role allows you to be at the forefront of troubleshooting and resolving IT issues, making you an essential part of the operational backbone of any tech-driven company. What sets Computershare apart as an employer is its unwavering commitment to innovation and employee development. With a strong focus on nurturing talent, Computershare provides a supportive environment that encourages growth and learning. As a part of this esteemed organization, you will benefit from extensive training and mentorship, ensuring that you are well-equipped to tackle the challenges of the tech industry. The company’s dedication to its employees is evident in its robust internal promotion policy and the opportunities it offers for rapid career advancement. This opportunity is ideal for freshers and candidates with up to 2 years of experience . If you hold a B.Tech, MCA, or a related technical degree and belong to the 2023, 2024, 2025, or 2026 graduating classes, you are encouraged to apply. Your academic background will serve as a strong foundation as you dive into the practical aspects of IT support, allowing you to grow your skills in a real-world setting. As an IT Site Support - Apprentice , you will gain invaluable experience in troubleshooting, local network configurations, and desktop imaging setups. You will learn to navigate tools like ServiceNow , Citrix VDI , and Microsoft Intune . Additionally, you will enhance your skills in Windows OS and Microsoft Office 365 , all while developing your communication skills and teamwork abilities. This role not only prepares you for immediate challenges but also sets the stage for a successful career in IT. NexisGrow.com features this opportunity as part of its curated tech job listings. All details are sourced from the official job posting, ensuring you have the most accurate and up-to-date information to make your application process seamless. Don't miss your chance to join Computershare as an IT Site Support - Apprentice —apply online today and take the first step towards a fulfilling career in technology! Job Role & Responsibilities The role of IT Site Support - Apprentice at Computershare is pivotal in ensuring that end-users experience seamless IT operations. As the first line of support, you will be integral in diagnosing and resolving technical issues, thereby enhancing overall productivity within the organization. Provide first-line IT support to end-users, swiftly resolving technical issues to minimize downtime and ensure optimal performance of IT systems. Utilize ServiceNow and Microsoft Intune to manage incidents efficiently, streamlining support processes and improving response times. Collaborate with cross-functional teams to implement local network configurations, enhancing connectivity and user experience. Assist in desktop imaging setups , ensuring that all systems are configured correctly for end-user functionality. Monitor and report on key performance metrics related to IT support, aiming for continuous improvement in service delivery. Engage in ongoing training and development to enhance your technical skills, taking ownership of specific IT projects as assigned. Document troubleshooting processes and solutions to create a comprehensive knowledge base for future reference and team training. Innovate and propose solutions for recurring technical issues, contributing to the overall efficiency of IT operations. This role fosters an ownership culture , encouraging you to take initiative and make impactful contributions to the IT support team at Computershare . Required Skills & Technical Competencies The ideal candidate for the IT Site Support - Apprentice position at Computershare should possess a robust skill profile that combines technical expertise with strong interpersonal abilities. This blend is essential for effectively supporting end-users and enhancing IT operations. Technical Skills Troubleshooting — essential for diagnosing and resolving IT issues, ensuring minimal downtime for users. Windows OS — proficiency required for providing effective support to end-users operating in a Windows environment. Microsoft Office 365 — familiarity necessary for assisting users with common productivity software. Local network configurations — basic to intermediate knowledge expected for setting up and maintaining network connectivity. Desktop imaging setups — understanding required for deploying standardized desktop environments. ServiceNow — experience with this tool will enhance your ability to manage incidents effectively. Citrix VDI — knowledge of this platform is beneficial for supporting virtual desktop environments. Active Directory — familiarity with user management and permissions is essential for maintaining security protocols. Soft Skills & Professional Competencies Effective communication — strong English communication skills are vital for collaborating with colleagues and providing excellent user support. Teamwork — ability to work collaboratively within a team to achieve common goals. Adaptability — willingness to learn and adapt to new technologies and processes in a fast-paced environment. Time management — skill in prioritizing tasks to meet deadlines and manage multiple support requests effectively. Good to Have (Bonus) Experience with Microsoft Intune for device management and security compliance. Familiarity with ITIL best practices for IT service management. Knowledge of network troubleshooting tools for diagnosing connectivity issues. To showcase these skills in your resume or interview for the IT Site Support - Apprentice role, highlight relevant coursework, projects, and any hands-on experience, such as internships or personal projects that demonstrate your technical competencies. Eligibility Criteria This role is designed for candidates who are eager to kickstart their careers in IT support. Ideal applicants include 2023, 2024, 2025, and 2026 graduates who possess the necessary educational background and skills. Candidates must hold a Degree or Diploma in Software Engineering, Computer Science, Information Technology , or a related technical discipline. Eligible batches: 2023, 2024, 2025, and 2026 passouts are welcome to apply. Minimum CGPA of 6.0 is preferred, reflecting a solid academic foundation in relevant subjects. This role is open to both freshers and candidates with up to 2 years of experience . Prior internship or hands-on project experience is a strong advantage. Projects, certifications, or a GitHub portfolio showcasing technical skills will strengthen your application. Documentation & Portfolio Requirements Prepare a well-structured resume that highlights your educational background, relevant skills, and any practical experience. Include a GitHub portfolio or links to projects that demonstrate your technical abilities, as well as any certifications that may enhance your candidacy. Pro Tip: Tailor your application by emphasizing your troubleshooting experiences and any specific tools you've worked with, as this will significantly improve your success rate for the IT Site Support - Apprentice role at Computershare . Salary & Benefits 💰 Compensation As per Company Policy The compensation philosophy at Computershare for the role of IT Site Support - Apprentice is designed to ensure that employees receive a [Salary Display value] that is competitive and aligned with industry standards. This approach reflects the company's commitment to attracting and retaining top talent in the technology sector. What Your CTC Could Include Health Insurance — comprehensive coverage for employee and family worth ₹5 lakh annually Wellness Perks — initiatives aimed at promoting employee well-being Learning and Development Opportunities — access to training programs and certifications Flexible Work Hours — options for hybrid work to support work-life balance Performance-Based Bonuses — additional financial rewards based on individual and company performance Additional Perks & Benefits Meal Allowances — financial support for daily meals Transport Subsidies — assistance for commuting expenses Mentorship Programs — guidance from experienced professionals Annual Learning Budget — up to ₹25,000 per year for certifications, courses, and conferences Career Growth Opportunities — clear promotion timelines and internal mobility options Career Progression & Salary Growth At Computershare , annual performance appraisals are conducted to assess employee contributions, typically resulting in salary raises of 5-10% . The company supports rapid career advancement through a transparent internal promotion policy, allowing employees to progress based on merit and performance. NexisGrow.com tip: When negotiating your salary, emphasize your relevant skills and any certifications that align with the IT Site Support - Apprentice role to strengthen your case. Selection Process The hiring philosophy at Computershare emphasizes a thorough and fair selection process, ensuring that the best candidates for the IT Site Support - Apprentice role are chosen based on their skills and cultural fit. 1 Round 1: Initial Screening — Applications are screened based on qualifications and relevant experience. 2 Round 2: Technical Interview — Focus on troubleshooting skills and familiarity with required tools and technologies. 3 Round 3: Behavioral Interview — Assessment of cultural fit and teamwork capabilities within the organization. 4 Final Stage: Offer Extension — Selected candidates receive an offer, followed by a background check and onboarding process. What Each Round Tests Round 1 evaluates your qualifications and relevant experience. Round 2 tests your technical knowledge and problem-solving abilities, while Round 3 assesses your communication skills and ability to work in teams. Timeline & Expectations The entire selection process typically takes 4-6 weeks from application submission to final offer. Candidates can expect timely communication from Computershare regarding their application status and next steps. Interview Prep Tip: Familiarize yourself with common troubleshooting scenarios and practice articulating your thought process clearly. How to Apply for IT Site Support - Apprentice at Computershare Apply Now — Computershare Create Your Profile — Visit the application portal and set up your profile. Highlight Relevant Skills — Ensure your resume showcases skills and experiences relevant to the IT Site Support - Apprentice role. Fill in the Application Form — Complete all required fields accurately. Submit Your Application — Review your application before submission to ensure completeness. Track Your Application — Keep an eye on your email for updates regarding your application status. Resume & Profile Tips for This Role Technical Skills — Emphasize your proficiency in tools like Git and AWS . Problem-Solving Experience — Highlight instances where you resolved technical issues effectively. Team Collaboration — Showcase your ability to work with cross-functional teams . Relevant Projects — Include any hands-on project experience that aligns with the role. It is advisable to apply early, as applications are reviewed on a rolling basis, increasing your chances of securing an interview. Apply Now — Official Link NexisGrow.com does not charge any fees for job applications. Frequently Asked Questions Interview · Role · Salary · Growth ? What are the eligibility criteria for the IT Site Support Apprentice role at Computershare? Eligibility Tap to expand + Answer Candidates must have a Degree or Diploma in a relevant technical field and belong to the eligible batches of 2023-2026, with no prior experience required. ? What is the interview process for the IT Site Support Apprentice role at Computershare? Interview Tap to expand + Answer The interview process includes an initial screening, a technical interview focused on troubleshooting, and a behavioral interview to assess cultural fit. ? What technologies and tools will I work with as an IT Site Support Apprentice? Tech Stack Tap to expand + Answer You will work with Windows OS, Microsoft Office 365, ServiceNow, Citrix VDI, Microsoft Intune, and Active Directory, among others. ? What is the salary and compensation for the IT Site Support Apprentice role? Salary Tap to expand + Answer Salary is competitive and aligned with company policy, with opportunities for performance bonuses and growth. ? Is this role work from home, hybrid, or onsite? Work Mode Tap to expand + Answer This role is primarily onsite in Bangalore, with potential for hybrid arrangements based on company policy. ? What is the career growth path after joining Computershare as an IT Site Support Apprentice? Growth Tap to expand + Answer You can expect a structured growth path with opportunities for promotions and skill development within 6-12 months. ? How should I prepare for the IT Site Support Apprentice interview at Computershare? Preparation Tap to expand + Answer Focus on sharpening your troubleshooting skills, familiarize yourself with the tech stack, and prepare to discuss teamwork experiences. ? How do I apply and what documents are needed? Application Tap to expand + Answer Apply through the official link, ensuring your resume highlights relevant skills and experiences tailored to the role. ? Is there a probation period and what does it involve? Probation Tap to expand + Answer Yes, there is a standard probation period during which performance will be evaluated, focusing on adaptability and skill application. ? What is the work culture like at Computershare? Culture Tap to expand + Answer The culture emphasizes collaboration, continuous learning, and inclusivity, fostering a supportive environment for all employees. Ready to Apply? Don't Miss This Opportunity! Apply only via the official link. NexisGrow.com charges zero application fees. 👉 Apply Now — Official Link NexisGrow.com does not charge any application or registration fees. Beware of fraudulent offers. Naukri ki baat, NexisGrow ke saath • NexisGrow.com