📋 Job Details at a Glance 📍 Location Bangalore, India 🏢 Company Cisco 👥 Experience 5+ years 🎓 Qualification 5+ years. Hands-on with Python, JavaScript, AWS, GCP, Azure, REST APIs, APIs. Relevant technical / engineering background 📅 Eligible Batch 2023, 2024, 2025, 2026 📄 Job Type Full Time 💰 Salary Not Disclosed 🏢 Industry Technology 🛠 Key Skills Python JavaScript AWS GCP Azure REST APIs APIs Solutions Engineer (Customer Experience) at Cisco — Full Details & How to Apply Cisco is seeking a Solutions Engineer (Customer Experience) in Bangalore, India , who will leverage hands-on experience with Python, JavaScript, AWS, GCP, and Azure to solve complex customer experience challenges in the CCaaS domain. This role is part of Cisco ’s official Cisco recruitment process for technical professionals in the technology industry. This Solutions Engineer (Customer Experience) role directly addresses customer satisfaction by designing and implementing expert technical solutions using advanced tools such as REST APIs and cloud platforms. The position requires real-world application of skills in Python , JavaScript , and cloud environments including AWS , GCP , and Azure . These technologies are used to build and maintain customer-facing systems that ensure seamless interactions and service delivery. The job posting identifies Cisco as a leading technology company with a dedicated team focused on customer experience solutions. The role is based in Bangalore, India and requires onsite work. Candidates will engage with technical teams to deliver solutions in the CCaaS domain, using established engineering practices and cloud infrastructure. 2023, 2024, 2025, 2026 graduates are eligible. Applicants must have 5+ years. Hands-on with Python, JavaScript, AWS, GCP, Azure, REST APIs, APIs. Relevant technical / engineering background and 5+ years experience . The salary is Not Disclosed . Candidates will gain hands-on experience with Python , JavaScript , AWS , GCP , Azure , and REST APIs . This role provides a strong foundation in cloud-based customer experience engineering and opens pathways to advanced technical roles in telecommunications and enterprise solutions. Progression opportunities exist within Cisco ’s technical engineering ecosystem. 📊 Role Difficulty: Medium | Competition Level: Medium | Fresher Friendly: No NexisGrow.com features this opportunity as part of its curated tech job listings. All details are sourced from the official job posting. Apply online before the opportunity closes. Explore more Solutions Engineer (Customer Experience) jobs and Bangalore, India jobs through Cisco recruitment on our platform. Job Role & Responsibilities The Solutions Engineer (Customer Experience) at Cisco designs and deploys technical solutions for enterprise customers using Python , REST APIs , and AWS to resolve complex service delivery challenges. This role ensures end-to-end technical alignment between customer needs and Cisco ’s platform capabilities through measurable performance improvements. Lead technical discussions to resolve customer challenges using Python scripts that analyze service logs and generate actionable insights for customer experience optimization. Utilize JavaScript to build interactive customer-facing dashboards that visualize real-time performance metrics from internal systems. Deploy scalable cloud-based solutions on AWS to improve response times and reduce latency in customer service workflows by at least 30%. Collaborate with internal engineering teams and customer technical staff to troubleshoot issues using REST APIs and validate integration points in production environments. Monitor system performance using AWS CloudWatch and Python -based automation scripts to detect anomalies and trigger alerts within 15 minutes of occurrence. Automate routine customer onboarding tasks using Python and REST APIs to reduce manual effort by 40% and improve onboarding completion rates. Maintain existing codebases in GitHub using Python and JavaScript to ensure code quality, version control, and compliance with security standards. Document technical processes and support materials in Confluence and internal wikis for both customer and internal team access and audit trails. This role demands direct ownership of technical outcomes, with every solution evaluated against customer satisfaction metrics , system uptime , and automation efficiency to ensure measurable impact on service delivery. Required Skills & Technical Competencies The role requires a strong foundation in Python , JavaScript , and cloud platforms including AWS , GCP , and Azure , with hands-on experience in API integration and system automation. All skills must be demonstrated through real-world implementation in customer-facing projects. Technical Skills Python — advanced — used to develop automation scripts, analyze customer service logs, and build backend services for customer experience workflows. JavaScript — intermediate — applied to implement front-end interfaces and interactive customer dashboards using React or Node.js frameworks. AWS — advanced — leveraged for deploying, monitoring, and securing cloud-based customer solutions using EC2, S3, Lambda, and CloudWatch. GCP — intermediate — used to evaluate and deploy alternative cloud environments for customer use cases, with focus on cost and scalability metrics. Azure — intermediate — applied to compare cloud platform performance and support hybrid customer environments with on-premises systems. REST APIs — advanced — used to integrate third-party systems, validate data flows, and enable real-time customer service operations with error rate tracking. APIs — advanced — employed to design secure, scalable integrations between customer systems and Cisco platforms, with emphasis on authentication and rate limiting. When showcasing these technical skills, emphasize specific Python scripts, REST API integrations, and AWS deployment logs from real projects—include metrics like response time, error rate, or automation efficiency to demonstrate impact. Eligibility Criteria This role is designed for candidates with a technical or engineering background and at least 5 years of hands-on experience in software development and cloud environments. Experience must be directly tied to customer-facing technical solutions. Must hold a degree in Computer Science, Engineering, or a related technical field with a minimum of 5 years of professional experience. Eligible for 2023, 2024, 2025, and 2026 batches only. Minimum of 5 years of relevant technical experience in software development, cloud platforms, or API integration. No specified CGPA or academic performance threshold; however, a strong technical project portfolio is expected. Experience with GitHub repositories and real-world code deployment is required for technical evaluation. Must have demonstrated experience in building and maintaining codebases using Python or JavaScript in production or test environments. Documentation & Portfolio Requirements Your resume must include a clear section on technical projects , listing Python or JavaScript code, cloud platform deployment details, and measurable outcomes such as performance improvements or error reduction. For this role, prioritize including a GitHub link with Python automation scripts, REST API integrations, and AWS deployment configurations—showcase metrics like latency, uptime, or automation efficiency to prove technical impact. Salary for Solutions Engineer (Customer Experience) at Cisco 💰 Compensation Not Disclosed The advertised compensation for the Solutions Engineer (Customer Experience) role at Cisco is Not Disclosed . The exact in-hand figure and any additional components are confirmed by the company during the offer or HR discussion stage. Recommended Courses & Preparation Tips for Solutions Engineer (Customer Experience) Upskilling with the right resources significantly enhances your chances of selection for this specific role by aligning your skills with job requirements. Recommended Courses & Resources Python — Essential for backend development and automation tasks in this role. JavaScript — Crucial for front-end development and enhancing customer experience. AWS — Key for cloud solutions and infrastructure management. GCP — Important for understanding cloud services and deployment strategies. KodNest — Great for hands-on coding practice and real-world project experience. Boost your profile with relevant certifications at NexisGrow GetCertified — strengthen your application before you apply. Common Mistakes to Avoid ❌ Applying without demonstrating expertise in Python or JavaScript — Provide specific examples of your experience. ❌ Using a generic resume — Tailor it to highlight relevant experience and responsibilities from the job description. ❌ Listing technologies like AWS without details — Explain how you applied them in previous roles or projects. ❌ Ignoring the experience requirement of 5+ years — Ensure your resume reflects this crucial eligibility. ❌ Adding unrelated technologies or unsupported claims — Stick to substantiated experiences to maintain effectiveness. ❌ Failing to check the official Apply URL — Verify job details before submission. Before You Apply — Checklist ✅ Confirm the job title, company, location, work mode, and experience requirement. ✅ Check that you meet the supplied qualification criteria. ✅ Verify eligibility against the supplied eligible batches and experience requirement. ✅ Add relevant supplied JD keywords naturally to your resume. ✅ Highlight projects or experience related to the supplied technologies and responsibilities. ✅ Remove unsupported technologies, achievements, or experience claims. ✅ Open and verify the supplied Apply URL before submitting the application. ✅ Save the job details, application date, and role-specific resume version for tracking. Resume Tailoring & ATS Keywords for Solutions Engineer (Customer Experience) Optimizing your resume for ATS is crucial for ensuring it gets noticed for this role. ATS Keywords to Include Solutions Engineer Customer Experience Python JavaScript AWS GCP Azure REST APIs Technical Communication Engineering Background 5+ Years Experience Onsite Resume Tips for This Role Highlight the 5+ years of experience prominently on your resume as it is a key requirement. Emphasize hands-on experience with Python , JavaScript , and cloud technologies to align with the job description. Showcase a project that involved using AWS or REST APIs to demonstrate relevant experience. Use exact keywords from the job description naturally to improve ATS alignment without keyword stuffing. Avoid adding unsupported claims or technologies that cannot be substantiated in your experience. Build an ATS-optimized resume for this role using NexisGrow Resume Builder — free for all job seekers. Pro Tip: Avoid including unrelated experiences or unsupported technologies that can dilute your resume's effectiveness for this role. How to Apply for Solutions Engineer (Customer Experience) at Cisco Apply Now — Cisco Open the official Apply URL and confirm the job title and company is correct. Prepare a resume aligned with the required skills, responsibilities, qualifications, and experience. Complete the official application form accurately and avoid unsupported claims. Submit the application and save the confirmation or application reference if provided. Record the application date and monitor the official company portal or registered email for updates. Applications are reviewed on a rolling basis — early submission is recommended. Apply Now — Cisco NexisGrow.com does not charge any fees for job applications. Cisco Cisco is a technology company based in Bangalore, India, offering customer experience solutions. The role of Solutions Engineer (Customer Experience) is onsite and operates within the technology industry, focusing on technical support and customer challenges. The team works on solving sophisticated customer experience challenges using technical expertise. They collaborate with engineers and customers to resolve complex issues, emphasizing technical problem-solving and real-time support. This role positions the individual as a definitive technical authority in the CCaaS domain, trusted by both customers and internal teams for deep technical insights. Early-career professionals gain hands-on experience with Python , JavaScript , AWS , GCP , Azure , and REST APIs —key tools used in customer experience engineering and technical problem-solving. Company Details Industry Technology Location Bangalore, India Connect With Us Careers Apply Now Website 🔗 cisco.wd5.myworkdayjobs.com Frequently Asked Questions Interview · Role · Salary · Growth ? Who can apply for this role? Eligibility Tap to expand + Answer Candidates with a relevant technical background and 5+ years of experience from the eligible batches of 2023, 2024, 2025, and 2026 can apply. ? What technical skills are most important for this role? Skills Tap to expand + Answer The most important skills include Python, JavaScript, AWS, GCP, Azure, and REST APIs. ? What is the expected salary for this position? Salary Tap to expand + Answer The expected salary is 'Not Disclosed' as per the job posting. ? What should I expect after applying? Hiring Process Tap to expand + Answer The exact hiring stages are not specified in the job posting. ? How should I prepare for the interview? Preparation Tap to expand + Answer 1. Review Python and JavaScript fundamentals. 2. Familiarize yourself with AWS and cloud technologies. 3. Prepare to discuss customer experience solutions. 4. Practice technical communication skills. 5. Research Cisco's role in the CCaaS domain. ? Is this role remote, hybrid, or onsite? Work Mode Tap to expand + Answer This role is onsite, requiring work from the office in Bangalore. ? What career exposure can this role provide? Growth Tap to expand + Answer This role provides exposure to advanced customer experience solutions and technologies like AWS and REST APIs, enhancing technical skills. ? What should I highlight in my resume for this role? Resume Tap to expand + Answer Highlight skills in Python, JavaScript, AWS, and relevant experience in customer experience solutions. ? Is there a last date to apply? Application Tap to expand + Answer Not specified in the job posting. ? Is there a probation period? Probation Tap to expand + Answer Not specified in the job posting. ? What is the work environment like for this role? Culture Tap to expand + Answer The work environment involves collaboration with engineers and customers, focusing on technical problem-solving. ? Can freshers apply for this role? Fresher Tap to expand + Answer No, the role requires 5+ years of experience, making it unsuitable for freshers. 🔗 Explore More on NexisGrow More jobs in Bangalore Browse all Tech jobs Latest Fresher jobs More jobs at Cisco Work From Home jobs Ready to Apply? Don't Miss This Opportunity! Apply only via the official link. NexisGrow.com charges zero application fees. 👉 Apply Now — Official Link NexisGrow.com does not charge any application or registration fees. Beware of fraudulent offers. Naukri ki baat, NexisGrow ke saath • NexisGrow.com