📋 Job Details at a Glance 📍 Location Bangalore, Karnataka 🏢 Company Celeros Flow Technology 👥 Experience 3-5 years 🎓 Qualification Any Graduate 📅 Eligible Batch 2023, 2024, 2025, 2026 📄 Job Type Full Time 💰 Salary Not Disclosed 🏢 Industry Technology 🛠 Key Skills Windows Microsoft 365 Networking VPN Desktops/Laptops Printers Service Desk Tools ITIL Technical Support Specialist at Celeros Flow Technology — Full Details & How to Apply Celeros Flow Technology is seeking a dedicated Technical Support Specialist to enhance our service delivery in Bangalore, Karnataka . This role offers a unique opportunity to grow in a leading technology firm while solving real-world IT challenges. As a Technical Support Specialist , you will be at the forefront of ensuring seamless IT operations, directly impacting user satisfaction and productivity in today’s tech-driven market. The significance of the Technical Support Specialist role cannot be overstated, especially in the current landscape where technology is evolving at an unprecedented pace. With businesses increasingly reliant on digital solutions, the demand for skilled Technical Support Specialists is soaring. This position is pivotal in troubleshooting and resolving technical issues, thereby enhancing operational efficiency and user experience. As organizations strive for excellence, your expertise will play a crucial role in maintaining their competitive edge. Celeros Flow Technology stands out as an employer due to its unwavering commitment to innovation and employee development. The company fosters a culture that encourages continuous learning and growth, making it an exciting place for tech enthusiasts. With a focus on cutting-edge technology and a collaborative work environment, Celeros Flow Technology provides the ideal setting for professionals looking to make a meaningful impact in the tech industry. This role is ideal for both freshers and candidates with up to 5 years of experience who are eager to build a robust career in IT support. Candidates must hold a graduate degree and belong to the eligible batches: 2023, 2024, 2025, and 2026 . If you have a passion for technology and a knack for problem-solving , this could be the perfect opportunity for you. In this position, you will gain invaluable experience in essential skills such as Windows , Microsoft 365 , networking , and VPN configurations. You will also enhance your proficiency in using service desk tools and understanding ITIL practices. The hands-on experience you acquire will not only bolster your technical acumen but also prepare you for future advancements in your career. NexisGrow.com features this opportunity as part of its curated tech job listings. All details are sourced from the official job posting, ensuring you have the most accurate and relevant information to apply online for this Technical Support Specialist position at Celeros Flow Technology . Job Role & Responsibilities The role of a Technical Support Specialist at Celeros Flow Technology is pivotal in ensuring seamless technology operations within the organization. You will be at the forefront of diagnosing and resolving technical issues, providing essential support to users, and enhancing overall customer satisfaction. Diagnose and resolve technical issues related to Windows and Microsoft 365 , ensuring minimal downtime for users and maintaining productivity. Utilize service desk tools to manage and track support tickets, ensuring timely resolution and enhancing customer satisfaction through effective communication . Collaborate with cross-functional teams to address complex IT challenges, implementing effective solutions that improve overall service quality. Monitor and report on service desk metrics, aiming for continuous improvement in response times and user feedback to enhance service delivery. Take ownership of escalated issues, providing thorough follow-up and resolution to enhance user trust and confidence in the support team. Document troubleshooting processes and solutions to build a comprehensive knowledge base for future reference and training of new team members. Innovate and suggest improvements to existing support processes, contributing to a culture of continuous improvement within the Celeros Flow Technology team. Provide training and support to users on VPN configurations and network connectivity issues, ensuring they can effectively utilize technology resources. At Celeros Flow Technology , we foster an ownership culture where every Technical Support Specialist plays a crucial role in enhancing user experience and operational efficiency. Your contributions will directly impact the organization’s success and user satisfaction. Required Skills & Technical Competencies We are seeking a candidate with a robust skill profile that combines technical expertise and strong interpersonal abilities. The ideal Technical Support Specialist will be equipped to tackle a variety of technical challenges while ensuring excellent user support. Technical Skills Windows (Advanced) — essential for troubleshooting operating system-related issues across various user environments. Microsoft 365 (Proficient) — hands-on experience required for assisting users with software-related queries and issues. Networking (Intermediate) — necessary for troubleshooting connectivity issues and configuring VPN solutions. Service Desk Tools (Familiarity) — experience with tools like Jira or ServiceNow for efficient ticket management and reporting. Desktops/Laptops (Proficient) — ability to perform hardware diagnostics and repairs to ensure user devices function optimally. Printers (Basic Knowledge) — troubleshooting and resolving common printer issues to support user needs. Soft Skills & Professional Competencies Effective communication skills — essential for conveying technical information clearly to non-technical users. Problem-solving — ability to analyze issues and develop effective solutions in a timely manner. Time management — skill in prioritizing tasks to meet deadlines and manage multiple support requests efficiently. Team collaboration — working effectively with cross-functional teams to resolve complex IT challenges. Good to Have (Bonus) ITIL Certification — demonstrates a commitment to IT service management best practices. Cloud Services Knowledge — familiarity with cloud-based applications and services can be advantageous. Remote Support Tools — experience with remote support software to assist users effectively. To showcase these skills in your resume or interview, focus on specific examples of how you have applied your technical and soft skills in previous roles. Highlight any relevant projects or experiences that demonstrate your capability as a Technical Support Specialist . Eligibility Criteria This role is designed for candidates who are eager to start their careers in IT support and possess the necessary qualifications and experience. We welcome applications from enthusiastic individuals ready to make a significant impact at Celeros Flow Technology . Candidates must hold a degree in any field , with a preference for those with IT or computer science backgrounds. Eligible batches include 2023, 2024, 2025, and 2026 passouts, targeting recent graduates. Minimum CGPA of 6.0 is preferred, reflecting a solid academic foundation in relevant subjects. Candidates with 3-5 years of experience in technical support are encouraged to apply, bringing valuable insights to the team. Prior internship or hands-on project experience is a strong advantage for applicants. Certifications in ITIL or related fields will strengthen your application and demonstrate your commitment to IT service management. Documentation & Portfolio Requirements Prepare a polished resume highlighting your relevant experience and skills. Include any projects on your GitHub or portfolio that showcase your technical abilities. Certifications in ITIL or similar fields should also be included. Pro Tip: Tailor your application to emphasize your experience with Windows , Microsoft 365 , and service desk tools to improve your application success rate for this role. Salary & Benefits 💰 Compensation Not Disclosed The compensation philosophy at Celeros Flow Technology emphasizes providing a competitive salary that aligns with industry standards for the Technical Support Specialist role. Although specific salary details are not disclosed , the company is committed to ensuring that employees feel valued and rewarded for their contributions. What Your CTC Could Include Health Insurance — comprehensive coverage for employee and family worth ₹5 lakh annually Retirement Benefits — contributions to Provident Fund and other retirement plans Performance Bonuses — annual bonuses based on individual and company performance Flexible Work Hours — options for remote work and flexible scheduling Learning and Development — access to training programs and certifications Additional Perks & Benefits Meal Allowances — daily meal vouchers to enhance your work-life balance Transportation Support — assistance with commuting costs Wellness Programs — initiatives promoting mental and physical health Employee Referral Bonuses — rewards for referring successful candidates Team Building Activities — regular events to foster teamwork and collaboration Career Progression & Salary Growth At Celeros Flow Technology , employees can expect regular performance reviews that typically occur annually. The company offers a transparent internal promotion policy , allowing for rapid career advancement based on performance. Salary raises are generally in line with industry standards, often ranging from 10% to 20% depending on individual contributions and company performance. NexisGrow.com tip: When discussing salary, consider highlighting your relevant experience and the value you can bring to the team to negotiate effectively. Selection Process The hiring philosophy at Celeros Flow Technology focuses on identifying candidates who not only possess the required technical skills but also fit well within the company culture. The selection process is designed to ensure a thorough evaluation of both technical and interpersonal abilities. 1 Round 1: Initial Screening Interview — a discussion focusing on your technical skills and problem-solving abilities. 2 Round 2: Technical Assessment — practical evaluation of your knowledge of IT support tools and processes. 3 Round 3: Behavioral Interview — assessment of your cultural fit and communication skills within the team. 4 Final Stage: Offer Presentation — discussion of the job offer and a background check to ensure candidate suitability. What Each Round Tests Round 1 focuses on your foundational technical skills and problem-solving capabilities. Round 2 evaluates your practical knowledge of tools like Git and JIRA . Round 3 assesses your communication skills and how well you align with the company culture. Timeline & Expectations The entire selection process typically spans 2-4 weeks from application to offer. Candidates can expect timely communication from the company regarding their application status and next steps. Interview Prep Tip: Familiarize yourself with common technical support scenarios and practice articulating your thought process during problem-solving . How to Apply for Technical Support Specialist at Celeros Flow Technology Apply Now — Celeros Flow Technology Create Your Profile — visit the application portal and set up your profile. Upload Your Resume — ensure your resume highlights relevant technical skills and experiences. Complete the Application Form — fill in all required fields accurately. Track Your Application — keep an eye on your email for updates regarding your application status. Prepare for Interviews — review common interview questions and practice your responses. Resume & Profile Tips for This Role Highlight Technical Skills — emphasize your proficiency in tools like MySQL and Docker . Showcase Problem-Solving Experience — include examples of challenges you've overcome. Detail Relevant Certifications — list any certifications related to IT support. Include Soft Skills — mention your communication skills and ability to work in teams. Applications are accepted on a rolling basis, so early submission is encouraged to increase your chances of securing an interview. Apply Now — Official Link NexisGrow.com does not charge any fees for job applications. Frequently Asked Questions Interview · Role · Salary · Growth ? What are the eligibility criteria for the Technical Support Specialist role at Celeros Flow Technology? Eligibility Tap to expand + Answer Candidates should hold any degree, preferably in IT or related fields, and be from the 2023-2026 batches. Experience of 3-5 years is also acceptable. ? What is the interview process for the Technical Support Specialist role at Celeros Flow Technology? Interview Tap to expand + Answer The interview process includes an initial screening, a technical assessment, and a behavioral interview to evaluate both skills and cultural fit. ? What technologies and tools will I work with as a Technical Support Specialist? Tech Stack Tap to expand + Answer You will primarily work with Windows, Microsoft 365, VPNs, and various service desk tools like Jira or ServiceNow. ? What is the salary and compensation for the Technical Support Specialist role? Salary Tap to expand + Answer While salary details are not disclosed, competitive compensation is expected, with opportunities for performance bonuses and growth. ? Is this role work from home, hybrid, or onsite? Work Mode Tap to expand + Answer The role is primarily onsite in Bangalore, but flexible work options may be available depending on project requirements. ? What is the career growth path after joining Celeros Flow Technology as a Technical Support Specialist? Growth Tap to expand + Answer Within 6-12 months, you can expect to take on more complex issues and potentially move into senior support roles or specialized IT positions within 2-3 years. ? How should I prepare for the Technical Support Specialist interview at Celeros Flow Technology? Preparation Tap to expand + Answer Focus on brushing up on your technical skills, particularly in Windows and Microsoft 365, and prepare to discuss your problem-solving experiences. ? How do I apply and what documents are needed for the Technical Support Specialist role? Application Tap to expand + Answer To apply, visit the official career link and submit your resume and cover letter, highlighting your relevant skills and experiences. ? Is there a probation period for the Technical Support Specialist role, and what does it involve? Probation Tap to expand + Answer Yes, there is typically a probation period of 3-6 months, during which your performance will be evaluated to ensure a good fit. ? What is the work culture like at Celeros Flow Technology? Culture Tap to expand + Answer Celeros promotes a collaborative and inclusive work culture, emphasizing continuous learning, teamwork, and employee engagement. Ready to Apply? Don't Miss This Opportunity! Apply only via the official link. NexisGrow.com charges zero application fees. 👉 Apply Now — Official Link NexisGrow.com does not charge any application or registration fees. Beware of fraudulent offers. Naukri ki baat, NexisGrow ke saath • NexisGrow.com