Sr Support Engineer 1 at Blue Yonder

Blue Yonder · Coimbatore, Tamil Nadu, India, Hyderabad, Telangana, India

📋 Job Details at a Glance 📍 Location Coimbatore, Tamil Nadu, India, Hyderabad, Telangana, India 🏢 Company Blue Yonder 👥 Experience 0-2 years 🎓 Qualification Hands-on with SQL, APIs. Relevant technical qualification and demonstrated shipping experience 📅 Eligible Batch 2023, 2024, 2025, 2026 📄 Job Type Full Time 💰 Salary Not Disclosed 🏢 Industry Technology 🛠 Key Skills SQL Oracle Application Support DBMS Troubleshooting AppDynamics Splunk Solution Architecture Sr Support Engineer 1 at Blue Yonder — Full Details & How to Apply Blue Yonder is hiring for a Sr Support Engineer 1 role based in Coimbatore, Tamil Nadu, India or Hyderabad, Telangana, India . This position offers hands-on experience with SQL and APIs for freshers with a technical qualification and demonstrated shipping experience. This Sr Support Engineer 1 role is essential for resolving complex application issues using SQL , APIs, and tools like AppDynamics and Splunk . The role directly supports customer operations by troubleshooting application performance and database issues, ensuring stable service delivery. Responsibilities include application support , DBMS management, and root cause analysis, all of which are critical for maintaining system reliability in transportation management systems. The job posting highlights that Blue Yonder is seeking candidates for Blue Yonder recruitment in the transportation management domain. The role is part of a team focused on application support and technical operations. The position is available in Coimbatore, Tamil Nadu, India, Hyderabad, Telangana, India and requires onsite work. It is designed for individuals with a technical qualification and 0–2 years of experience. 2023, 2024, 2025, 2026 graduates who have hands-on with SQL, APIs. Relevant technical qualification and demonstrated shipping experience should apply. The role requires 0-2 years experience . The salary is Not Disclosed . Applicants will gain practical experience with SQL , Oracle , Application Support , DBMS , Troubleshooting , AppDynamics , and Splunk . This role builds a foundation in solution architecture and technical support, preparing candidates for progression into higher-level engineering or operations roles within technology-driven environments. 📊 Role Difficulty: Low | Competition Level: Medium | Fresher Friendly: Yes NexisGrow.com features this opportunity as part of its curated tech job listings. All details are sourced from the official job posting. Apply online before the opportunity closes. Job Role & Responsibilities The Sr Support Engineer 1 at Blue Yonder ensures uninterrupted operation of enterprise supply chain applications by resolving production issues using SQL and Oracle , with direct ownership of incident resolution and performance monitoring through AppDynamics and Splunk . Query application databases using SQL to diagnose and resolve runtime errors in production environments with Oracle backend systems. Investigate application performance degradation by analyzing logs and metrics in Splunk to identify root causes and trigger corrective actions. Execute troubleshooting workflows using AppDynamics to trace transaction flows and pinpoint service-level failures in deployed microservices. Collaborate with business stakeholders to resolve complex solution issues, using Application Support principles to validate requirements and deliver fixes. Monitor real-time application performance via AppDynamics and Splunk dashboards to detect anomalies and initiate incident response protocols. Automate repetitive support tasks using scripting and integration with APIs to reduce manual effort and improve incident resolution speed. Maintain the application codebase by applying patches and updates, ensuring stability and performance under load using DBMS configurations. Document support procedures, incident resolutions, and workflow improvements in a centralized knowledge base for future reference and team use. This role demands direct ownership of incident resolution, with every action impacting application uptime , customer service SLAs , and system performance metrics in live production environments. Required Skills & Technical Competencies Candidates must demonstrate foundational proficiency in SQL , Oracle , Application Support , and monitoring tools like AppDynamics and Splunk to perform core support functions effectively. Technical Skills SQL — entry — used to extract and analyze data from production databases to resolve application errors and validate business logic. Oracle — entry — applied to query and manage enterprise database instances, ensuring data integrity and performance in backend systems. Application Support — intermediate — used to maintain application reliability, manage deployments, and respond to user-reported issues in production. DBMS — entry — leveraged to configure, monitor, and manage database operations for application stability and performance. AppDynamics — entry — used to monitor application performance, track transaction flows, and generate alerts for service failures. Splunk — entry — employed to search, analyze, and visualize application logs to detect anomalies and support incident investigations. APIs — entry — used to integrate external services, validate data flows, and troubleshoot service-to-service communication failures. When preparing your resume or interview, emphasize hands-on experience with SQL queries, Oracle database operations, and real-world incident resolution using AppDynamics or Splunk dashboards. Eligibility Criteria This role is designed for freshers with a technical qualification in computer science, information technology, or a related field, who have demonstrated practical exposure to database and application support tasks. Must hold a degree in Computer Science, IT, or a related technical discipline with a minimum CGPA of 6.0 or equivalent. Eligible for 2023, 2024, 2025, and 2026 batches only. Experience requirement is 0–2 years , making it accessible to entry-level candidates with no prior industry experience. Must have a portfolio showcasing at least two technical projects involving SQL queries, API integration, or database troubleshooting . Must demonstrate shipping experience through personal projects or academic assignments that involve deploying or maintaining software applications. Must provide a technical resume with clear examples of database queries, application error resolution, and tool usage in real scenarios. Documentation & Portfolio Requirements Your resume must include a dedicated section with project descriptions , SQL queries used, tool configurations (e.g., Splunk , AppDynamics ), and problem-solving outcomes in a structured format. Focus on showing concrete examples: e.g., “Resolved a 90-minute downtime using SQL to identify a corrupted index in Oracle , then applied a fix via DBMS scripts.” This proves both technical skill and real-world impact . Salary for Sr Support Engineer 1 at Blue Yonder 💰 Compensation Not Disclosed The advertised compensation for the Sr Support Engineer 1 role at Blue Yonder is Not Disclosed . The exact in-hand figure and any additional components are confirmed by the company during the offer or HR discussion stage. Recommended Courses & Preparation Tips for Sr Support Engineer 1 Upskilling with the right resources significantly enhances your chances of selection for the Sr Support Engineer 1 role by aligning your skills with job requirements. Recommended Courses & Resources SQL — Essential for database management and troubleshooting in application support . Oracle — Critical for understanding database systems used in application support . KodNest — Helps in mastering application support and solution architecture skills. Boost your profile with relevant certifications at NexisGrow GetCertified — strengthen your application before you apply. Common Mistakes to Avoid ❌ Applying without demonstrating SQL proficiency — Highlight your SQL experience clearly. ❌ Using a generic resume — Tailor your resume to the specific responsibilities outlined in the job description. ❌ Listing technologies like SQL without context — Provide examples of where you applied SQL in your projects. ❌ Ignoring the experience requirement — Ensure you meet the specified criteria before applying. ❌ Adding unrelated technologies — Focus on relevant skills to avoid keyword stuffing. ❌ Not verifying the official Apply URL — Always check the application link before submission. Before You Apply — Checklist ✅ Confirm the job title, company, location, work mode, and experience requirement. ✅ Check that you meet the supplied qualification criteria. ✅ Verify eligibility against the supplied eligible batches and experience requirement. ✅ Add relevant supplied JD keywords naturally to your resume. ✅ Highlight projects or experience related to the supplied technologies and responsibilities. ✅ Remove unsupported technologies, achievements, or experience claims. ✅ Open and verify the supplied Apply URL before submitting the application. ✅ Save the job details, application date, and role-specific resume version for tracking. Resume Tailoring & ATS Keywords for Sr Support Engineer 1 Optimizing your resume for ATS is crucial for the Sr Support Engineer 1 role to ensure it passes initial screenings and highlights your relevant skills. ATS Keywords to Include SQL APIs Application Support DBMS Troubleshooting AppDynamics Splunk Solution Architecture Incident Management Customer Support Analytical Skills Knowledge Management Resume Tips for This Role Highlight SQL proficiency prominently, as it is a critical skill for the role. Emphasize experience with AppDynamics and Splunk , as these tools are essential for performance monitoring. Showcase a project involving SQL or application support to demonstrate relevant experience. Use exact keywords from the job description naturally to align with ATS requirements. Avoid including unsupported technologies or claims that cannot be substantiated. Build an ATS-optimized resume for this role using NexisGrow Resume Builder — free for all job seekers. Pro Tip: Avoid including unrelated skills or experiences that do not align with the job requirements to maintain focus. How to Apply for Sr Support Engineer 1 at Blue Yonder Apply Now — Blue Yonder Open the official Apply URL and confirm the job title and company match the position you're applying for. Prepare a resume that aligns with the required skills, responsibilities, qualifications, and experience for the Sr Support Engineer 1 role. Complete the official application form accurately, ensuring all information is truthful and avoiding unsupported claims. Submit the application and save the confirmation or application reference number if provided by the portal. Record the application date and monitor the official company portal or registered email for updates. Applications are reviewed on a rolling basis — early submission is recommended. Apply Now — Blue Yonder NexisGrow.com does not charge any fees for job applications. Blue Yonder Blue Yonder is a technology company offering cloud and support services in transportation management solutions. Based in Coimbatore, Tamil Nadu, and Hyderabad, Telangana, India, the company operates with onsite work modes. The Sr Support Engineer 1 role supports application stability and performance in a SaaS environment. The team resolves complex solution issues using tools like SQL , Oracle , AppDynamics , Splunk , and DBMS . They collaborate with engineers, customers, and stakeholders to troubleshoot incidents and ensure smooth operations. Responsibilities include application support , troubleshooting , and API integration within supply chain domains. This role provides early-career exposure to application support and solution architecture using industry-standard tools such as SQL , Oracle , AppDynamics , and Splunk . Candidates gain hands-on experience in incident management, customer support, and analytical problem-solving in real-world scenarios. Company Details Industry Technology Location Coimbatore, Tamil Nadu, India, Hyderabad, Telangana, India Connect With Us Careers Apply Now Website 🔗 jda.wd5.myworkdayjobs.com Frequently Asked Questions Interview · Role · Salary · Growth ? Who can apply for this role? Eligibility Tap to expand + Answer Candidates with a relevant technical qualification from the 2023 to 2026 batches and 0-2 years of experience can apply. ? What technical skills are most important for this role? Skills Tap to expand + Answer SQL, APIs, Application Support, DBMS, and troubleshooting are the most important skills for this role. ? What is the expected salary for this position? Salary Tap to expand + Answer Salary Display is Not Disclosed, which is the only salary information available. ? What should I expect after applying? Hiring Process Tap to expand + Answer The exact hiring stages are not specified in the job posting. ? How should I prepare for the interview? Preparation Tap to expand + Answer 1. Review SQL and API concepts. 2. Familiarize yourself with AppDynamics and Splunk. 3. Understand application support processes. 4. Prepare examples of troubleshooting experiences. 5. Research Blue Yonder's services. ? Is this role remote, hybrid, or onsite? Work Mode Tap to expand + Answer This role is onsite in Coimbatore or Hyderabad. ? What career exposure can this role provide? Growth Tap to expand + Answer The role offers exposure to application support, solution architecture, and industry-standard tools like SQL and AppDynamics. ? What should I highlight in my resume for this role? Resume Tap to expand + Answer Highlight SQL proficiency, experience with application support, familiarity with APIs, and any relevant projects or internships. ? Is there a last date to apply? Application Tap to expand + Answer Not specified in the job posting. ? Is there a probation period? Probation Tap to expand + Answer Not specified in the job posting. ? What is the work environment like for this role? Culture Tap to expand + Answer The role involves collaboration with engineers, customers, and business stakeholders. ? Can freshers apply for this role? Fresher Tap to expand + Answer Yes, freshers with the required qualifications and experience can apply. 🔗 Explore More on NexisGrow More jobs in Coimbatore Browse all Tech jobs Latest Fresher jobs More jobs at Blue Yonder Work From Home jobs Ready to Apply? Don't Miss This Opportunity! Apply only via the official link. NexisGrow.com charges zero application fees. 👉 Apply Now — Official Link NexisGrow.com does not charge any application or registration fees. Beware of fraudulent offers. Naukri ki baat, NexisGrow ke saath • NexisGrow.com