Salesforce Agentforce Technical Specialist-Enterprise Apps at BirlaSoft

BirlaSoft · Bangalore, Karnataka, India

📋 Job Details at a Glance 📍 Location Bangalore, Karnataka, India 🏢 Company BirlaSoft 👥 Experience 0-2 years 🎓 Qualification Any Graduate 📅 Eligible Batch 2022, 2023, 2024, 2025 📄 Job Type Full Time 💰 Salary As per Company Policy 🏢 Industry Technology 🛠 Key Skills Salesforce Apex Lightning SOQL CRM REST APIs Salesforce Agentforce Technical Specialist-Enterprise Apps at BirlaSoft — Full Details & How to Apply BirlaSoft is seeking a Salesforce Agentforce Technical Specialist-Enterprise Apps in Bangalore, Karnataka, India , offering freshers a chance to work with cutting-edge Salesforce technologies. This role is an excellent opportunity for those looking to kickstart their careers in a high-demand field. The demand for Salesforce professionals is surging, as companies increasingly adopt CRM solutions to enhance customer engagement. This specific role is crucial for optimizing enterprise applications, which directly contributes to improving user experience and client satisfaction. With the rapid growth of Salesforce technologies, the need for skilled professionals in this area is more significant than ever. BirlaSoft , founded in 1990 , has over 10,000 employees and operates in 30+ countries, making it a significant player in the technology sector. The company is known for its commitment to innovation and employee development, providing a supportive environment for fresh talent to thrive. This makes BirlaSoft an ideal employer for aspiring Salesforce specialists. We encourage 2022, 2023, 2024, 2025 graduates and Any Graduate with 0-2 years experience to apply. The salary for this position is As per Company Policy , ensuring competitive compensation for your skills and contributions. In this role, you will gain hands-on experience with essential skills such as Salesforce , Apex , Lightning , SOQL , CRM , and REST APIs . This experience will not only enhance your technical capabilities but also open doors to various career paths in Salesforce development, a field with high growth potential and demand. 📊 Role Difficulty: Medium | Competition Level: Medium | Fresher Friendly: Yes NexisGrow.com features this opportunity as part of its curated tech job listings. All details are sourced from the official job posting. Apply online before the opportunity closes. Job Role & Responsibilities The core mission of the Salesforce Agentforce Technical Specialist-Enterprise Apps at BirlaSoft is to develop Salesforce applications that enhance client operations and drive efficiency through innovative solutions. Develop and customize Salesforce applications using Apex to meet specific client requirements and enhance functionality. Utilize SOQL for effective data retrieval and manipulation within Salesforce, ensuring high data integrity and accuracy. Collaborate with the CRM team to integrate REST APIs , ensuring seamless application functionality and improved user experience. Monitor application performance metrics to identify areas for improvement, utilizing data-driven insights for optimization. Take ownership of project deliverables, ensuring timely completion while adhering to quality standards and client expectations. Document technical specifications and user guides to facilitate knowledge transfer and support within the team. Assist in troubleshooting client issues, providing timely solutions and support to enhance client satisfaction. At BirlaSoft , you will own your projects and directly impact client success through your contributions and innovative solutions. Required Skills & Technical Competencies The ideal candidate for the Salesforce Agentforce Technical Specialist-Enterprise Apps role should possess a strong technical skill set focused on Salesforce technologies and problem-solving capabilities. Technical Skills Salesforce — entry — essential for developing and customizing applications tailored to client needs. Apex — entry — required for backend logic and automation within Salesforce applications. SOQL — entry — used daily for querying Salesforce data, crucial for effective data management. REST APIs — entry — knowledge necessary for integrating third-party applications with Salesforce. Soft Skills & Professional Competencies Problem-solving skills — vital for addressing client issues and optimizing application performance. Attention to detail — ensures high-quality deliverables and adherence to project specifications. Effective communication — essential for collaborating with team members and conveying technical information clearly. Time management — crucial for meeting project deadlines and managing multiple tasks efficiently. Good to Have (Bonus Skills) Knowledge of Lightning Web Components — enhances UI development capabilities within Salesforce. Experience with Agile methodologies — facilitates efficient project management and delivery. Familiarity with DevOps practices — streamlines the deployment and management of Salesforce applications. When showcasing these skills in your resume or interview, emphasize your hands-on experience with Salesforce technologies and your ability to solve real-world problems. Eligibility Criteria This role is designed for recent graduates eager to start their careers in technology, specifically in Salesforce application development. Any graduate is eligible, focusing on technical skills rather than specific degrees. Batches from 2022 to 2025 are encouraged to apply, ensuring a diverse pool of fresh talent. No prior experience is required, making this role ideal for recent graduates. A minimum academic performance of 60% is preferred to ensure a strong foundational knowledge. Candidates with internships or projects related to Salesforce will have a competitive advantage. Documentation & Portfolio Requirements Submit your resume in PDF format, including your academic achievements, relevant projects, and any internships related to Salesforce technologies. Pro tip: Highlight any hands-on experience with Apex or SOQL in your application to stand out. Salary for Salesforce Agentforce Technical Specialist-Enterprise Apps at BirlaSoft 💰 Compensation As per Company Policy The advertised compensation for the Salesforce Agentforce Technical Specialist-Enterprise Apps role at BirlaSoft is As per Company Policy . The exact in-hand figure and any additional components are confirmed by the company during the offer or HR discussion stage. Selection Process at BirlaSoft The selection process at BirlaSoft is designed to identify candidates who possess both the technical skills and cultural fit for the organization. 1 Online Aptitude Test — 60 minutes, assessing logical reasoning and basic technical knowledge. 2 Technical Interview — focuses on Salesforce concepts, Apex programming, and SOQL queries. 3 Behavioral Interview — evaluates cultural fit and problem-solving abilities through situational questions. 4 HR Interview — discusses salary expectations, company culture, and role alignment. Topic-wise Preparation Guide Round 1: Online Aptitude Test Logical Reasoning — essential for problem-solving in technical scenarios — Khan Academy Basic Programming Concepts — foundational knowledge for understanding Salesforce development — GeeksForGeeks Data Structures — relevant for efficient data handling in applications — GeeksForGeeks Salesforce Basics — introductory knowledge about the Salesforce platform — Salesforce Trailhead Round 2: Technical Interview Apex Programming — depth in syntax and application logic expected — Udemy SOQL Queries — ability to write and optimize queries for data retrieval — W3Schools REST API Integration — understanding of how to connect Salesforce with external systems — freeCodeCamp Salesforce Security Model — knowledge of user permissions and data access — Salesforce Trailhead Lightning Components — familiarity with UI development in Salesforce — YouTube Round 3: Behavioral Interview STAR Method for Behavioral Questions — structuring responses to showcase problem-solving — MindTools Conflict Resolution — scenarios involving team dynamics and client interactions — MindTools Technical Deep-Dive on Salesforce — in-depth discussion on specific projects or experiences — GeeksForGeeks Timeline & Expectations The typical timeline from application to offer can range from 4 to 6 weeks, depending on the number of candidates and interview availability. Prepare thoroughly for each round, as BirlaSoft values both technical expertise and cultural fit. Expected Interview Questions for Salesforce Agentforce Technical Specialist-Enterprise Apps at BirlaSoft These questions are based on the role's actual tech stack and responsibilities. Technical Questions Explain the difference between Apex and Visualforce . How do you write a SOQL query to retrieve account records? What are REST APIs , and how do you use them in Salesforce? Describe the Lightning Component framework and its advantages. How do you handle governor limits in Apex ? What is the role of triggers in Salesforce? Behavioral Questions Describe a time you faced a challenge in a team project and how you resolved it. How do you prioritize tasks when working on multiple projects? Give an example of a time you had to learn a new technology quickly. How do you handle constructive criticism? Role-Specific Questions What interests you about working with Salesforce technologies? How would you approach a client issue related to Salesforce functionality? What steps would you take to ensure a successful Salesforce implementation? Use the STAR method to structure your answers, focusing on specific examples from your experience. Resume Tailoring & ATS Keywords for Salesforce Agentforce Technical Specialist-Enterprise Apps Optimizing your resume for ATS is crucial for this role to ensure it passes initial screenings. ATS Keywords to Include Salesforce Apex Lightning SOQL CRM REST APIs Technical Specialist Enterprise Apps Bangalore BirlaSoft Freshers Full Time Resume Tips for This Role Highlight relevant coursework or projects related to Salesforce technologies. Emphasize any internships or practical experience with CRM systems. Include specific programming languages or tools you are proficient in. Optimize for ATS by using keywords from the job description. Avoid including unrelated work experience that does not demonstrate relevant skills. Build an ATS-optimized resume for this role using NexisGrow Resume Builder — free for all job seekers. Do not include generic skills or experiences that do not relate to Salesforce or the technical requirements of the role. About BirlaSoft Founded in 1990 , BirlaSoft has expanded its operations to over 30 countries , with its headquarters located in Bangalore, Karnataka, India . The company has grown significantly, establishing itself as a global technology services provider with a diverse portfolio of clients across various industries. BirlaSoft specializes in a range of IT services, including digital transformation , cloud services , and enterprise application services . The company has a strong focus on Salesforce solutions, leveraging platforms like Salesforce CRM to enhance client operations and customer engagement. Recognized for its positive workplace culture, BirlaSoft boasts a Glassdoor rating of 4.1 , reflecting high levels of employee satisfaction and engagement. The company actively promotes employee development through various programs, fostering a collaborative environment that encourages innovation. Recently, BirlaSoft announced a strategic partnership with Salesforce to enhance its CRM offerings, showcasing its commitment to innovation and technology advancement. This partnership is expected to drive growth and expand its service capabilities in the competitive tech landscape. For freshers in technology, BirlaSoft offers a robust foundation in IT and client engagement. The company provides training and mentorship opportunities, essential for building a successful career in the technology sector, particularly in roles related to Salesforce and CRM solutions. Why Join BirlaSoft as Salesforce Agentforce Technical Specialist-Enterprise Apps? Joining BirlaSoft as a Salesforce Agentforce Technical Specialist-Enterprise Apps offers unparalleled exposure to cutting-edge technology and real-world applications, ensuring a strong start to your career in IT. Hands-on Experience — Work directly with Salesforce tools like Apex and Lightning , essential for developing modern CRM solutions. Real-World Projects — Engage in projects that directly influence client operations and satisfaction, providing valuable insights into industry practices. Career Advancement — Clear pathways to roles such as Salesforce Developer , CRM Consultant , or Technical Architect within 1-2 years of joining. Collaborative Culture — Benefit from a work environment that promotes knowledge sharing and teamwork across various departments. Vibrant Tech Hub — Enjoy the lifestyle in Bangalore , with access to numerous tech events and networking opportunities that enhance professional growth. According to NexisGrow.com, starting your career at BirlaSoft as a Salesforce Agentforce Technical Specialist-Enterprise Apps positions you for success in the rapidly evolving tech landscape, providing essential skills and experiences. Frequently Asked Questions Interview · Role · Salary · Growth ? Who can apply for Salesforce Agentforce Technical Specialist-Enterprise Apps at BirlaSoft? Eligibility Tap to expand + Answer Candidates with Any Graduate and 0-2 years experience are eligible. Eligible batches: 2022, 2023, 2024, 2025. ? What skills are most important for this role? Skills Tap to expand + Answer Key skills: Salesforce, Apex, Lightning, SOQL, CRM. Strong fundamentals and practical project experience matter most. ? What is the salary for this position? Salary Tap to expand + Answer Compensation: As per Company Policy. Final offer depends on skills, experience, and interview performance. ? What is the interview process at BirlaSoft? Interview Tap to expand + Answer Typically: Resume shortlisting → Online test → Technical interview(s) → HR round. ? Is this role remote, hybrid, or onsite? Work Mode Tap to expand + Answer Work mode varies by team. Confirm with HR during recruitment. ? What is the career growth path from this role? Growth Tap to expand + Answer Structured appraisals every 6–12 months. Senior roles accessible within 12–18 months based on performance. ? How do I apply? Application Tap to expand + Answer Apply via the official link in How to Apply section. Highlight: Salesforce, Apex, Lightning, SOQL, CRM. ? Is there a probation period? Probation Tap to expand + Answer Standard 3–6 months probation. Confirmation follows successful completion. ? How to prepare for the Salesforce Agentforce Technical Specialist-Enterprise Apps interview? Preparation Tap to expand + Answer (1) Core concepts of Salesforce, Apex, Lightning, SOQL, CRM, (2) 2–3 project walkthroughs, (3) Problem-solving, (4) BirlaSoft research, (5) Clear communication. ? What is the work culture like at BirlaSoft? Culture Tap to expand + Answer Research on LinkedIn and Glassdoor for authentic employee reviews. NexisGrow.com features only verified employers. 🔗 Explore More on NexisGrow More jobs in Bangalore Browse all Tech jobs More jobs at BirlaSoft Work From Home jobs Ready to Apply? Don't Miss This Opportunity! Apply only via the official link. NexisGrow.com charges zero application fees. 👉 Apply Now — Official Link NexisGrow.com does not charge any application or registration fees. Beware of fraudulent offers. Naukri ki baat, NexisGrow ke saath • NexisGrow.com