📋 Job Details at a Glance 📍 Location Mumbai, Maharashtra, India 🏢 Company Aunalytics 👥 Experience 1-3 years 🎓 Qualification Graduate in Computer Science, IT, or Related Field 📅 Eligible Batch 2021, 2022, 2023, 2024, 2025 📄 Job Type Full Time 💰 Salary ₹4–7 LPA* 🏢 Industry Technology 🛠 Key Skills Network Monitoring Incident Management Troubleshooting Customer Support Technical Documentation Network Operations Center Tech at Aunalytics — Full Details & How to Apply Aunalytics is seeking a Network Operations Center Tech in Mumbai, Maharashtra, India , where you can kickstart your career in IT support with a competitive salary of ₹4–7 LPA* . This role is a gateway to gaining hands-on experience in a field that is increasingly vital for businesses relying on robust network operations. The demand for skilled IT support professionals is rising, particularly in network operations, making this role crucial for Aunalytics ' service delivery. As companies increasingly depend on seamless connectivity, the expertise of a Network Operations Center Tech becomes essential for maintaining operational efficiency and customer satisfaction. Founded in 2010 , Aunalytics has grown to employ over 200 professionals and specializes in data analytics and IT solutions. This growth reflects the company’s focus on innovation, making it an attractive employer for those looking to build a career in technology. The collaborative culture at Aunalytics fosters professional development, ensuring that employees are well-equipped to tackle industry challenges. We encourage 2021, 2022, 2023, 2024, 2025 graduates with a Graduate in Computer Science, IT, or Related Field and 1-3 years experience to apply. This position offers a competitive salary of ₹4–7 LPA* , making it an excellent opportunity for freshers looking to enter the tech industry. In this role, you will work with essential skills such as Network Monitoring , Incident Management , Troubleshooting , Customer Support , and Technical Documentation . The exposure to advanced network monitoring tools will enhance your technical skill set, paving the way for potential advancement to senior technical roles within 2-3 years . 📊 Role Difficulty: Medium | Competition Level: Medium | Fresher Friendly: Yes NexisGrow.com features this opportunity as part of its curated tech job listings. All details are sourced from the official job posting. Apply online before the opportunity closes. Job Role & Responsibilities The Network Operations Center Tech at Aunalytics plays a crucial role in ensuring network reliability and performance, directly impacting service delivery and customer satisfaction. Monitor network performance using Nagios , ensuring optimal uptime and quick response to incidents, leveraging Network Monitoring skills. Manage incident tickets through a ticketing system like JIRA , prioritizing issues based on severity and impact, utilizing Incident Management techniques. Collaborate with the Development team to troubleshoot and resolve technical issues, ensuring seamless service delivery through effective Troubleshooting . Analyze network performance metrics to identify trends and areas for improvement, contributing to operational efficiency and enhancing Network Monitoring . Document technical processes and create user guides for internal knowledge sharing, showcasing strong Technical Documentation abilities. Prepare detailed reports on incident resolution times and network performance for management review, emphasizing the importance of Incident Management . Provide customer support by addressing technical queries and guiding users through troubleshooting steps, demonstrating strong Customer Support skills. In this role, you will take ownership of network operations, directly influencing the quality of service and operational success at Aunalytics . Required Skills & Technical Competencies The ideal candidate for the Network Operations Center Tech position should possess a robust skill set tailored to network operations and customer support. Technical Skills Network Monitoring — entry — essential for maintaining system uptime and ensuring quick responses to network issues using tools like Nagios . Incident Management — intermediate — familiarity with JIRA is crucial for effective ticket management and prioritization of incidents. Troubleshooting — intermediate — practical application involves diagnosing network issues and implementing solutions to maintain service quality. Technical Documentation — entry — ability to create clear and concise documentation for processes and troubleshooting guides enhances internal knowledge sharing. Customer Support — intermediate — strong communication skills are necessary for effectively interacting with clients and resolving their technical issues. Soft Skills & Professional Competencies Effective communication — essential for conveying technical information clearly to clients and team members. Analytical thinking — necessary for analyzing network performance metrics and identifying areas for improvement. Attention to detail — critical for documenting processes accurately and managing incident tickets efficiently. Problem-solving — vital for diagnosing network issues and implementing effective solutions in real-time. Good to Have (Bonus Skills) Knowledge of cloud technologies like AWS can enhance your role in network operations. Familiarity with scripting languages like Python can automate routine tasks and improve efficiency. Experience with cybersecurity principles can provide an edge in maintaining network security. When showcasing these skills in your resume or interview, emphasize specific experiences and tools you have used to demonstrate your competency in network operations. Eligibility Criteria This role is designed for recent graduates and early-career professionals eager to develop their skills in network operations. Graduates in Computer Science , IT , or related fields are preferred due to the technical nature of the role. Eligible batches include 2021 to 2025 , allowing fresh graduates to apply and gain immediate industry experience. Candidates with 1+ years of IT support experience will have an advantage, but freshers are encouraged to apply. A minimum academic performance of 60% is preferred to ensure a strong foundational knowledge. Having a GitHub portfolio showcasing relevant projects can significantly enhance your application. Documentation & Portfolio Requirements Ensure your resume is formatted clearly, including your educational background, relevant skills, and any projects or experiences that highlight your qualifications for the role. Pro tip: Highlight specific tools and technologies you have used in your projects to demonstrate your hands-on experience in network operations. Salary for Network Operations Center Tech at Aunalytics 💰 Compensation ₹4–7 LPA* The advertised compensation for the Network Operations Center Tech role at Aunalytics is ₹4–7 LPA* . The exact in-hand figure and any additional components are confirmed by the company during the offer or HR discussion stage. Expected Interview Questions for Network Operations Center Tech at Aunalytics Technical Questions What tools do you use for network monitoring? Can you explain the incident management process? How do you troubleshoot network connectivity issues? What metrics do you monitor to assess network performance? Describe a time you resolved a technical issue quickly. What documentation practices do you follow in your work? Behavioral Questions Describe a situation where you had to work under pressure. How do you handle conflicts within a team? Can you give an example of a time you provided excellent customer support? What steps do you take to ensure effective communication with clients? Role-Specific Questions What do you think is the most important aspect of network operations? How would you prioritize multiple incidents at once? What role does documentation play in network operations? Tip: Structure your answers using the STAR method (Situation, Task, Action, Result) to provide clear and concise responses. Resume Tailoring & ATS Keywords for Network Operations Center Tech Optimizing your resume for ATS is crucial for this role to ensure it gets noticed by recruiters. ATS Keywords to Include Network Operations Center Incident Management Troubleshooting Customer Support Technical Documentation Network Monitoring IT Support SolarWinds Nagios JIRA Cloud Technologies Python Resume Tips for This Role Highlight any relevant internships or projects related to network operations. Emphasize technical skills that align with the job description, particularly in network monitoring. Include any certifications in IT support or network management to stand out. Optimize your resume for ATS by using keywords from the job description. Avoid including unrelated work experience that does not showcase your technical skills. Build an ATS-optimized resume for this role using NexisGrow Resume Builder — free for all job seekers. Pro Tip: Avoid including generic skills or experiences that do not directly relate to network operations. 7-Day Preparation Roadmap for Network Operations Center Tech Interview This roadmap is tailored to the JD requirements to help you prepare effectively. Day 1-2: Study network monitoring fundamentals using resources like Cisco's online courses. Day 3-4: Practice incident management scenarios using JIRA or similar tools. Day 5-6: Focus on troubleshooting techniques with hands-on labs or simulations. Day 7: Conduct a mock interview while researching Aunalytics and finalizing your resume. Recommended Resources Cisco Online Courses JIRA Software SolarWinds Nagios Boost your profile with relevant certifications at NexisGrow GetCertified — strengthen your application before you apply. Common Mistakes to Avoid ❌ Neglecting to tailor your resume — Customize your resume to the specific job requirements. ❌ Failing to prepare for technical questions — Review network monitoring tools and practices thoroughly. ❌ Not demonstrating soft skills — Practice articulating your interpersonal skills during the interview. ❌ Overlooking the importance of documentation — Be prepared to discuss your documentation practices. ❌ Ignoring company culture — Research Aunalytics to align your answers with their values. ❌ Not following up after the interview — Send a thank-you email to express your continued interest. Before You Apply — Checklist ✅ Research Aunalytics and its services before applying. ✅ Update your resume to reflect relevant skills and experiences. ✅ Prepare a cover letter that highlights your interest in IT support. ✅ Practice common interview questions and scenarios. ✅ Ensure your LinkedIn profile is up-to-date and reflects your resume. ✅ Gather references who can vouch for your technical skills. ✅ Double-check application details before submission. ✅ Set reminders for follow-ups after applying. How to Apply for Network Operations Center Tech at Aunalytics Apply Now — Aunalytics Visit the application portal and create an account. Upload your resume, ensuring it highlights relevant skills. Fill out the application form accurately, paying attention to details. After submission, expect a confirmation email regarding your application status. Track your application through the portal for updates. Applications reviewed on a rolling basis — early submission recommended. Apply Now — Aunalytics NexisGrow.com does not charge any fees for job applications. Why Join Aunalytics as Network Operations Center Tech? Joining Aunalytics as a Network Operations Center Tech offers unique opportunities to develop specialized skills in network monitoring and incident management, essential for a successful career in technology. Hands-on Experience — Gain practical knowledge using industry-standard tools like SolarWinds, enhancing your technical proficiency in real-time network monitoring. Incident Management Training — Learn critical processes for maintaining service level agreements (SLAs), ensuring high-quality service delivery in a tech-driven environment. Career Advancement — Potential career paths may lead to roles such as Network Engineer or IT Manager within 1-2 years , based on performance and skill acquisition. Collaborative Culture — Experience a culture that promotes teamwork across departments like Development and Customer Support, fostering a supportive work environment. Vibrant Lifestyle — Located in Mumbai , enjoy access to tech hubs and networking opportunities, enriching both your professional and personal life. According to NexisGrow.com, the role of Network Operations Center Tech at Aunalytics is an excellent entry point for those looking to build a solid foundation in technology while being part of a forward-thinking company. About Aunalytics Aunalytics was founded in 2010 and is headquartered in South Bend, Indiana, with a growing presence in Mumbai, Maharashtra . The company has expanded its global footprint to include multiple locations, enhancing its ability to serve clients worldwide. With a focus on data-driven solutions, Aunalytics employs over 200 professionals dedicated to innovation. The core offerings of Aunalytics include its advanced analytics platform, Daybreak , which empowers businesses to optimize operations through actionable data insights. This platform integrates seamlessly with various data sources, enabling organizations to make informed decisions. Additionally, Aunalytics provides tailored consulting services to enhance data utilization. Aunalytics has received positive reviews on Glassdoor, highlighting its supportive work culture and commitment to employee development. The company actively promotes internal growth through mentorship programs and training initiatives. In 2021, Aunalytics was recognized as one of the best places to work in Indiana, reflecting its dedication to employee satisfaction. Recently, Aunalytics expanded its operations in Mumbai to enhance service capabilities, demonstrating its commitment to growth in the Indian market. This expansion includes the introduction of new technologies and an increase in workforce to meet rising demand. The company is also exploring partnerships to further strengthen its market position. For freshers in technology, Aunalytics serves as a robust career launchpad, offering comprehensive training in cutting-edge technologies. The company emphasizes skill development and provides opportunities for hands-on experience in real-world projects. This focus on growth and mentorship positions new employees for long-term success in their careers. Why Join Aunalytics as Network Operations Center Tech? Joining Aunalytics as a Network Operations Center Tech offers unique opportunities to develop specialized skills in network monitoring and incident management, essential for a successful career in technology. Hands-on Experience — Gain practical knowledge using industry-standard tools like SolarWinds, enhancing your technical proficiency in real-time network monitoring. Incident Management Training — Learn critical processes for maintaining service level agreements (SLAs), ensuring high-quality service delivery in a tech-driven environment. Career Advancement — Potential career paths may lead to roles such as Network Engineer or IT Manager within 1-2 years, based on performance and skill acquisition. Collaborative Culture — Experience a culture that promotes teamwork across departments like Development and Customer Support, fostering a supportive work environment. Vibrant Lifestyle — Located in Mumbai , enjoy access to tech hubs and networking opportunities, enriching both your professional and personal life. According to NexisGrow.com, the role of Network Operations Center Tech at Aunalytics is an excellent entry point for those looking to build a solid foundation in technology while being part of a forward-thinking company. Frequently Asked Questions Interview · Role · Salary · Growth ? Who can apply for Network Operations Center Tech at Aunalytics? Eligibility Tap to expand + Answer Candidates with Graduate in Computer Science, IT, or Related Field and 1-3 years experience are eligible. Eligible batches: 2021, 2022, 2023, 2024, 2025. ? What skills are most important for this role? Skills Tap to expand + Answer Key skills: Network Monitoring, Incident Management, Troubleshooting, Customer Support, Technical Documentation. Strong fundamentals and practical project experience matter most. ? What is the salary for this position? Salary Tap to expand + Answer Compensation: ₹4–7 LPA*. Final offer depends on skills, experience, and interview performance. ? What is the interview process at Aunalytics? Interview Tap to expand + Answer Typically: Resume shortlisting → Online test → Technical interview(s) → HR round. ? Is this role remote, hybrid, or onsite? Work Mode Tap to expand + Answer Work mode varies by team. Confirm with HR during recruitment. ? What is the career growth path from this role? Growth Tap to expand + Answer Structured appraisals every 6–12 months. Senior roles accessible within 12–18 months based on performance. ? How do I apply? Application Tap to expand + Answer Apply via the official link in How to Apply section. Highlight: Network Monitoring, Incident Management, Troubleshooting, Customer Support, Technical Documentation. ? Is there a probation period? Probation Tap to expand + Answer Standard 3–6 months probation. Confirmation follows successful completion. ? How to prepare for the Network Operations Center Tech interview? Preparation Tap to expand + Answer (1) Core concepts of Network Monitoring, Incident Management, Troubleshooting, Customer Support, Technical Documentation, (2) 2–3 project walkthroughs, (3) Problem-solving, (4) Aunalytics research, (5) Clear communication. ? What is the work culture like at Aunalytics? Culture Tap to expand + Answer Research on LinkedIn and Glassdoor for authentic employee reviews. NexisGrow.com features only verified employers. 🔗 Explore More on NexisGrow More jobs in Mumbai Browse all Tech jobs More jobs at Aunalytics Work From Home jobs Ready to Apply? Don't Miss This Opportunity! Apply only via the official link. NexisGrow.com charges zero application fees. 👉 Apply Now — Official Link NexisGrow.com does not charge any application or registration fees. Beware of fraudulent offers. Naukri ki baat, NexisGrow ke saath • NexisGrow.com