Job Opportunity at Optum – Associate Software Engineer 💻 Job Opportunity at Optum – Associate Software Engineer II (Production Support) About Optum (UnitedHealth Group) Optum , part of UnitedHealth Group , is a global organization that delivers care aided by technology to help millions of people live healthier lives. They connect people with the care, pharmacy benefits, data, and resources they need. UnitedHealth Group is a Fortune 5 company dedicated to helping people live healthier lives and making the health system work better for everyone. About the Job Optum is hiring for the role of Associate Software Engineer II - Production Support in Hyderabad . In this role, you will be responsible for ensuring the stability and reliability of production applications. This involves identifying, troubleshooting, and solving complex production incidents while identifying opportunities for improvement. Job Details 📍 Location: Hyderabad, Telangana 💼 Role: Associate Software Engineer II – Production Support 🎓 Qualification: Undergraduate degree or equivalent experience 👥 Experience: Freshers / Experienced (Early Career) 💰 Salary: Up to ₹7 LPA (Expected) 🆔 Requisition Number: 2269399 Key Responsibilities Identify, troubleshoot, and provide solutions for production incidents of moderate to high complexity. Interface and coordinate with L1, L3, and other technical/non-technical support groups. Analyze and document user/application requirements and perform root cause analysis. Identify vulnerabilities and maintain metrics to drive improvements in Production Services. Communicate effectively across multiple teams on day-to-day support operations. Qualifications & Requirements Education: Undergraduate degree or equivalent experience. Technical Tools: Knowledge of ServiceNow, SOAP UI, Splunk, SQL Developer . Technologies: Knowledge of SQL, Java, WebServices . Proven skills in troubleshooting, root cause analysis, and requirement documentation. Preferred: Functional knowledge of Member Portal/Mobile applications, RxClaim, or Rally. How to Apply Interested candidates can apply for this position through the official Optum/UHG careers page: 👉 Apply Now 🚀 Start caring, connecting, and growing with Optum ! 👉 Apply Now