📋 Job Details at a Glance 📍 Location Mumbai / Pune / Bangalore / Chennai / Hyderabad / Kolkata 🏢 Hiring Partner Deltacubes (Client: LTI Mindtree) 👥 Experience 10+ years 🎓 Qualification Any Graduate (IT / Cloud Preferred) 📅 Job ID 1504331 / 906198 📄 Listing Type Partner Job · Full Time (FTE) 💰 FTE Budget ₹26,00,000 / per annum 🏢 Category Technology · Amazon Connect / AWS 🛠 Key Skills Amazon Connect AWS DevOps Services AWS Lambda API Gateway Amazon Bedrock Salesforce Integration CI/CD Amazon Connect, AWS DevOps Services (FTE) — Partner Job | Deltacubes (LTI Mindtree Client) This is a NexisGrow Partner Job . Deltacubes is the hiring partner / payroll employer for a direct client engagement with LTI Mindtree . Selected candidates join as full-time employees of Deltacubes and will be required to work from the LTI Mindtree office across Mumbai, Pune, Bangalore, Chennai, Hyderabad or Kolkata . This senior role owns Amazon Connect architecture and contact-center design plus AWS integration/security patterns — including contact flows, queues, routing, CCP, Customer Profiles, Cases, Contact Lens, Amazon Q in Connect / Bedrock AI agent patterns, multi-region hubs, Lambda/API integrations, Salesforce transition, IaC/CI-CD, and production governance. Expected experience is 10+ years . FTE budget is up to ₹26,00,000 / per annum . Applicants must share Current CTC and Expected CTC (ECTC) . Job ID: 1504331 / 906198 . 📊 Role Difficulty: Very High | Competition Level: High | Fresher Friendly: No 📌 Employment Note: Partner Job — FTE with Deltacubes for LTI Mindtree client work (office-based). Selection and employment are handled by the hiring partner. NexisGrow is not the employer. Mandatory skills: Amazon Connect, AWS DevOps Services. Good to have: AWS Well-Architected Tools; performance monitoring / cloud-native observability (AWS CloudWatch, Azure Cloud Monitor); testing. Job Role & Responsibilities As the Amazon Connect / AWS architecture owner, you will define target-state contact-center architecture and guide delivery teams to production readiness. Define current-state transition and target-state architecture across voice, chat, and future digital channels. Design Amazon Connect instances, telephony, contact flows, queues, routing profiles, CCP, Customer Profiles, Cases, Contact Lens, and analytics / data-lake capabilities. Architect Amazon Q in Connect and Amazon Bedrock–based AI agent patterns including prompts, knowledge retrieval, tool registry, guardrails, escalation, and human handoff. Define multi-region hub architecture, geo-affinity, market isolation, language localization, resiliency, capacity, and disaster-recovery principles. Design Lambda and API integration patterns for order lookup, OMS writes, membership/identity, and Salesforce transition (VPC and non-VPC choices). Own security architecture: Azure AD / SAML federation, IAM least privilege, KMS encryption, Secrets Manager, CloudTrail, PII/PCI redaction, and auditability. Establish IaC, CI/CD, environment isolation, and controlled production rollout patterns with architecture review gates. Lead non-functional design for availability, latency, observability, scalability, supportability, cost, and compliance. Produce solution architecture documents, data-flow diagrams, interface contracts, ADRs, and implementation guardrails. Guide Technical Leads, Developers, and QA; review designs and remove cross-system technical risks. Required Skills & Technical Competencies Must-Have Skills Deep hands-on Amazon Connect architecture: contact flows, routing, CCP, Customer Profiles, Cases, Contact Lens. Conversational AI using Amazon Q in Connect , Amazon Bedrock , Lex V2, knowledge bases, and guardrails. Strong AWS integration and security architecture across Lambda, API patterns, VPC networking, IAM, KMS, S3, CloudWatch, Secrets Manager. Multi-region enterprise platforms, data residency/privacy, SSO, and regulated customer data. Ability to communicate architecture decisions to business, security, cloud platform, and engineering stakeholders. Salesforce integration with Amazon Connect; REST APIs / web services; OAuth 2.0; Git; LLD / technical design; code reviews; CI/CD; AWS deployment practices. Good to Have AWS Well-Architected Tools. Performance monitoring — cloud native (AWS CloudWatch, Azure Cloud Monitor); testing. AWS Certified Solutions Architect – Professional (or equivalent). Migration experience from Salesforce Service Cloud / Cognigy (or comparable) to Amazon Connect. Retail / e-commerce customer service knowledge (WISMO, returns, exchanges, cancellations). Analytics platforms: Athena, QuickSight, Power BI, or Tableau. On your resume, highlight one Amazon Connect target-state architecture covering contact flows + Lambda/API integrations + Bedrock/Q-in-Connect AI patterns + security/governance for a multi-region contact center. Eligibility Criteria Minimum 10+ years relevant experience. Mandatory: Amazon Connect and AWS DevOps Services depth. Proven architecture ownership across Connect, AWS integrations, security, and CI/CD / deployment practices. Willingness to work from LTI Mindtree office in Mumbai, Pune, Bangalore, Chennai, Hyderabad or Kolkata . Must share Current CTC and Expected CTC (ECTC) for FTE shortlisting. ⚠️ Candidates selected for FTE roles will be full-time employees of Deltacubes and will work from the LTI Mindtree office. NexisGrow is not the employer. Expected Deliverables & Success Measures Deliverables Approved target-state architecture and transition roadmap. Architecture decision records, NFRs, security model, and integration patterns. Reusable reference patterns for AI tools, flows, environments, and regional hubs. Technical governance with risks, dependencies, and design compliance tracked to closure. Indicative Success Measures Architecture decisions completed within sprint/release timelines. No critical security or compliance gaps at production readiness review. Reduction in duplicated channel-specific components and rework. Target availability, response-time, and release-quality objectives achieved. Salary for Amazon Connect, AWS DevOps Services (FTE) — Partner Budget 💰 FTE Budget (Partner-Provided) ₹26,00,000 / per annum The FTE budget for this role is up to ₹26,00,000 / per annum . Final offer depends on Amazon Connect architecture depth, AWS security/integration strength, AI/contact-center delivery evidence, interview performance, and CTC fit. Applicants must include Current CTC and Expected CTC (ECTC) for tracker and shortlisting. Recommended Courses & Preparation Tips Recommended Focus Areas NexisGrow GetCertified — Strengthen cloud / architecture credentials before applying. NexisGrow Resume Builder — Build an ATS-optimized Amazon Connect / AWS architecture resume. Common Mistakes to Avoid ❌ Generic AWS resumes — Call out Amazon Connect contact-center architecture explicitly. ❌ Missing Current CTC / ECTC — Required for FTE shortlisting. ❌ No AI / Bedrock / Q-in-Connect evidence — Highlight conversational AI patterns and guardrails. ❌ Ignoring office / city readiness — Confirm one of the listed LTI Mindtree office cities. Before You Apply — Checklist ✅ Confirm 10+ years experience and Amazon Connect + AWS DevOps depth. ✅ Highlight Connect, Lambda, API Gateway, Bedrock/Q-in-Connect, Salesforce integration, CI/CD, security. ✅ Add Current CTC and Expected CTC. ✅ Confirm preferred city among Mumbai / Pune / Bangalore / Chennai / Hyderabad / Kolkata. ✅ Note Job ID 1504331 / 906198 . Resume Tailoring & ATS Keywords ATS Keywords to Include Amazon Connect AWS DevOps Contact Flows Contact Lens Amazon Q in Connect Amazon Bedrock AWS Lambda API Gateway DynamoDB S3 IAM / KMS Salesforce Integration OAuth 2.0 CI/CD IaC Multi-Region Resume Tips for This Role Lead with Amazon Connect architecture + 10+ years + AWS DevOps / integration ownership. Show target-state design, AI agent patterns, security model, and multi-region resiliency. Quantify impact (regions/channels, availability, latency, release quality, risk closure). State Current CTC, Expected CTC, notice period, and preferred office city clearly. Build an ATS-optimized resume with NexisGrow Resume Builder . Pro Tip: Add one architecture bullet covering Connect + Lambda/API + Bedrock/Q-in-Connect + Salesforce integration with security and CI/CD gates for production readiness. How to Apply — Partner Job Apply Now — Amazon Connect / AWS DevOps (FTE) Open the official Apply channel on this NexisGrow Partner Job listing and confirm the role title Amazon Connect, AWS DevOps Services (FTE) . Prepare an updated resume highlighting Amazon Connect architecture, AWS integrations/security, AI patterns, and delivery leadership. Include Current CTC and Expected CTC (ECTC) clearly for FTE consideration. Mention Job ID 1504331 / 906198 and your preferred office city. Submit and track updates via registered email / hiring-partner communication. Selection and employment are handled by the hiring partner ( Deltacubes ). Early submission with complete CTC and architecture evidence is recommended. Apply Now — Amazon Connect / AWS DevOps (FTE) NexisGrow.com does not charge any fees for job applications. NexisGrow is not the employer. Deltacubes Deltacubes is the hiring partner / payroll employer for this Partner Job. The client engagement is with LTI Mindtree . Selected professionals join as full-time employees of Deltacubes and work from the LTI Mindtree office as required. This engagement focuses on Amazon Connect contact-center architecture, AWS DevOps/integration/security patterns, conversational AI (Q in Connect / Bedrock), and enterprise production governance. Company Details Industry Technology / Amazon Connect / AWS Location Mumbai / Pune / Bangalore / Chennai / Hyderabad / Kolkata Connect With Us Apply Apply Now Job ID 1504331 / 906198 Frequently Asked Questions Interview · Role · Salary · Growth ? Who can apply for this Amazon Connect role? Eligibility Eligibility + Answer Candidates with 10+ years experience and deep Amazon Connect + AWS DevOps/integration/security architecture ownership can apply. Conversational AI (Q in Connect / Bedrock) and multi-region enterprise delivery are important. ? What is the salary budget? Salary Salary + Answer FTE budget is up to ₹26,00,000 / per annum. Current CTC and Expected CTC must be shared while applying. ? Is this LTI Mindtree payroll? Employment Employment + Answer No. Selected FTE candidates will be full-time employees of Deltacubes and will work from the LTI Mindtree office. NexisGrow is not the employer. ? What skills are mandatory? Skills Skills + Answer Amazon Connect and AWS DevOps Services are mandatory. Good-to-have includes AWS Well-Architected Tools and cloud-native performance monitoring/testing. ? Where is the role located? Location Location + Answer Mumbai, Pune, Bangalore, Chennai, Hyderabad or Kolkata — LTI Mindtree office engagement. ? What is the Job ID? Job ID Job ID + Answer Job ID is 1504331 / 906198. ? Is there any application fee on NexisGrow? Fees Fees + Answer No. NexisGrow.com does not charge any application or registration fees. 🔗 Explore More on NexisGrow Browse all Tech jobs Amazon Connect jobs AWS openings Deltacubes openings Experienced / Lateral jobs Ready to Apply? Don't Miss This Opportunity! Apply only via the official Partner Job channel. NexisGrow.com charges zero application fees. 👉 Apply Now — Official Link NexisGrow.com does not charge any application or registration fees. Beware of fraudulent offers. Naukri ki baat, NexisGrow ke saath • NexisGrow.com