BairesDev Java Technical Support Engineer Job Overview About Job BairesDev has been at the forefront of technology solutions for over 15 years, delivering innovative projects to industry leaders like Google and emerging startups in Silicon Valley. Our global team of over 4,000 top-tier professionals works remotely to create meaningful impact worldwide. About the Role We are looking for a Java Technical Support Engineer to join our Incident Response Team. This role involves monitoring applications, troubleshooting issues, and maintaining Java-based systems. It's an exciting opportunity for professionals passionate about Java and technical support, regardless of experience level. Key Responsibilities Provide technical support coverage during business hours. Monitor system performance and respond promptly to alerts. Troubleshoot and resolve issues in Java applications. Document incidents and solutions to build a knowledge base. Collaborate with development teams to implement improvements. Participate in process enhancement initiatives. Requirements Experience with Java development and troubleshooting. Familiarity with technical support and incident response processes. Strong problem-solving and analytical skills. Excellent communication abilities. Advanced English proficiency. What We Offer 100% remote work from anywhere. Competitive compensation in USD or local currency. Complete hardware and software setup for home-based work. Flexible working hours to suit your schedule. Paid parental leave, vacation days, and national holidays. A multicultural, innovative work environment with opportunities to learn from the top 1% of global talent. Mentorship, career growth, and skill development programs. Be part of a global team where your skills and passion can truly thrive! Key Skills Java, Troubleshooting, Communication Skills, Problem Solving, Analytical Thinking, Technical Support, English Proficiency, System Monitoring, Incident Response Education Requirements Bachelor's degree in Computer Science, Information Technology or related field preferred Eligible Batch Years 2025, 2024, 2023, 2019, 2018 About BairesDev BairesDev is a leading nearshore technology solutions company specializing in custom software development, IT outsourcing, and technology consulting. Founded in 2009 and headquartered in San Francisco, California, the company leverages a vast network of highly skilled engineers from across Latin America to deliver tailored software solutions for clients worldwide. With a mission to connect the top 1% of tech talent with global businesses, BairesDev has built a reputation for delivering high-quality, scalable, and cost-effective technology services across diverse industries. Employing thousands of professionals across more than 50 countries, BairesDev serves a wide range of clients, from startups to Fortune 500 companies, including Google, Rolls-Royce, Pinterest, and Johnson & Johnson. The company’s expertise spans software engineering, UI/UX design, QA & testing, data science, and cloud solutions. Recognized for its rapid growth, BairesDev has been featured on the Inc. 5000 list of fastest-growing companies multiple times and continues to expand its global footprint. Recent initiatives have focused on AI-driven development, digital transformation, and enhancing remote work capabilities for distributed teams. Company Details Industry: Technology, Software Development, IT Services, Consulting Connect With Us Website: bairesdev.com