Customer Service Representative at Wipro 📍 Bengaluru, Karnataka 🏷️ BPO ⏳ 1-3 years 💼 Full Time Quick Facts Company: Wipro Qualification: Any Graduate Eligible Batches: 2023, 2024, 2025, 2026 Salary: ₹1,80,000 – ₹4,50,000 per annum Skills: Customer Service Overview Join Wipro as a Customer Service Representative in Bengaluru. This full-time position is ideal for graduates with 1-3 years of experience in the BPO sector, focusing on delivering exceptional customer service and resolving inquiries efficiently. Job Role & Responsibilities Handle customer inquiries and provide effective solutions. Maintain high levels of customer satisfaction through quality service. Document customer interactions and feedback for continuous improvement. Collaborate with team members to resolve issues promptly. Adhere to company policies and procedures to ensure compliance. Required Skills Strong verbal and written communication skills. Effective problem-solving abilities to address customer concerns. Customer-oriented mindset with a focus on service excellence. Ability to work collaboratively in a team environment. Time management skills to handle multiple inquiries efficiently. Eligibility Any graduate. 1-3 years of experience in customer service roles. Eligible batches: 2023, 2024, 2025, 2026. Willingness to adapt to a dynamic work environment. Salary & Benefits Salary range: 180000 - 450000 per annum. Enjoy full-time employment benefits and the potential for performance-based incentives. Confirm specific benefits during the HR round. How to Apply To apply for this position, please follow these steps: Visit the application URL. Complete the online application form. Submit your resume and cover letter. Apply Here About the Company Wipro is a prominent global company in the information technology sector, dedicated to providing innovative solutions and services. The company emphasizes employee development and professional growth. FAQs Q. What interview rounds should I expect? A. Typically, there will be an initial HR round followed by a customer service scenario-based interview. Q. What is the probation or training period? A. Typically, there is a probation period; confirm details during the HR round or in the offer letter. Q. What are the shift timings and weekly offs? A. Shift timings may vary; confirm specifics during the HR round or in the offer letter. Q. What KPIs or targets will I need to meet? A. Targets will generally focus on customer satisfaction and response times; confirm specifics during the HR round. Q. What is the career growth path for this role? A. Opportunities for advancement include senior representative, team leader, or managerial roles based on performance. Q. What is the joining timeline after selection? A. The joining timeline will be communicated after selection; confirm during Apply only via official link. If any detail is unclear, confirm in the HR round. 👉 Apply Here © Nexisgrow | Powered by Royal Digital Library