Corporate Sales Support Coordinator at Wiley
Wiley · Noida, India
- Experience: 1+ Year
📋 Job Details at a Glance 📍 Location Noida, India 🏢 Company Wiley 👥 Experience 1+ Year 🎓 Qualification Bachelor’s Degree 📅 Eligible Batch 2023, 2024, 2025, 2026 📄 Job Type Full Time 💰 Salary Not Disclosed 🏢 Industry Non-Tech 🛠 Key Skills Communication Skills CRM Salesforce SAP MS Excel PowerPoint Word Corporate Sales Support Coordinator at Wiley — Full Details & How to Apply Wiley is seeking a talented Corporate Sales Support Coordinator in Noida, India . This role is pivotal for enhancing sales operations and customer engagement, making it an essential position in today's competitive landscape. As a part of Wiley recruitment , you will have the chance to contribute significantly to the sales team’s success while developing your career in a reputable organization. The demand for skilled Corporate Sales Support Coordinators is on the rise as companies increasingly recognize the importance of streamlined sales processes in driving revenue growth. In the current non-tech industry, the ability to analyze data and provide actionable insights is more crucial than ever. As businesses adapt to evolving market conditions, the role of a Corporate Sales Support Coordinator becomes vital in ensuring that sales teams are equipped with the right tools and information to excel. This position not only supports the sales team but also plays a critical role in enhancing customer engagement and satisfaction. Wiley stands out as an employer due to its commitment to innovation and employee development. With a rich history in education and research, Wiley fosters a collaborative work environment that encourages growth and learning. Employees benefit from a culture that values continuous improvement and provides opportunities for professional advancement. As a Corporate Sales Support Coordinator , you will be part of a global leader that prioritizes the development of its workforce, making it an ideal place to build a rewarding career. This role is ideal for both freshers and candidates with up to 2 years of experience . If you hold a Bachelor’s Degree and are part of the eligible batches: 2023, 2024, 2025, and 2026 , you are encouraged to apply. Your background in communication skills and familiarity with tools like CRM , Salesforce , and MS Excel will be beneficial in this role. This is a fantastic opportunity for those looking to make a significant impact in a reputable organization. In this role, you will gain valuable skills in process coordination , client relationship management , and reporting and communication workflows . These competencies will not only enhance your professional profile but also prepare you for future leadership roles within the organization. The experience you acquire as a Corporate Sales Support Coordinator will be instrumental in shaping your career trajectory in the non-tech industry. NexisGrow.com features this opportunity as part of its curated non-tech job listings. All details are sourced from the official job posting, ensuring that you have the most accurate and up-to-date information to apply online for this role. Job Role & Responsibilities The role of a Corporate Sales Support Coordinator at Wiley is pivotal in enhancing customer satisfaction and streamlining sales processes. This position involves collaborating with various teams to ensure that sales orders and customer inquiries are processed accurately and promptly. Coordinate sales support activities to ensure timely and accurate processing of sales orders and customer inquiries, enhancing overall customer satisfaction. Utilize CRM tools like Salesforce and SAP to manage customer data, track sales activities, and generate reports that inform strategic decisions. Collaborate with cross-functional teams , including marketing and finance, to align sales strategies and ensure seamless communication across departments. Analyze sales data to identify trends and opportunities, providing actionable insights that contribute to achieving sales targets. Take ownership of training and onboarding new sales support staff, fostering a culture of continuous learning and improvement within the team. Prepare and maintain documentation related to sales processes, ensuring compliance with company policies and facilitating smooth operations. Proactively identify and resolve issues that may hinder sales performance, demonstrating innovative problem-solving skills to enhance team efficiency. Support the sales team by providing real-time data and insights, ensuring they are equipped to meet customer needs effectively. This role embodies an ownership culture where the Corporate Sales Support Coordinator is empowered to make decisions that drive efficiency and improve customer experiences, ultimately impacting the success of Wiley in the competitive market. Required Skills & Technical Competencies The ideal candidate for the Corporate Sales Support Coordinator position at Wiley should possess a diverse skill set that combines technical proficiencies with strong interpersonal abilities. This blend is essential for effectively managing customer relationships and supporting sales initiatives. Technical Skills Salesforce (Intermediate) — essential for managing customer relationships and tracking sales performance. SAP (Basic) — familiarity with this tool is crucial for managing sales orders and inventory efficiently. MS Excel (Intermediate) — required for data analysis and reporting, enabling insights from complex datasets. PowerPoint (Proficient) — used for creating presentations that communicate sales strategies and performance metrics. Word (Proficient) — necessary for preparing documentation related to sales processes and compliance. CRM Tools (Familiarity) — understanding various CRM platforms enhances operational efficiency. Soft Skills & Professional Competencies Strong communication skills — essential for effectively liaising with clients and internal teams. Adaptability — vital for thriving in a dynamic sales environment and contributing positively to team culture. Teamwork — ability to collaborate effectively with cross-functional teams to achieve common goals. Problem-solving — capability to identify issues and implement effective solutions swiftly. Good to Have (Bonus) Certifications in CRM tools — such as Salesforce certifications to strengthen the application. Knowledge of sales methodologies — understanding various sales strategies can enhance effectiveness. Experience with data visualization tools — familiarity with tools like Tableau can be advantageous. To showcase these skills effectively in a resume or interview, candidates should provide specific examples of past experiences that highlight their proficiency in Salesforce , data analysis , and communication skills relevant to sales support. Eligibility Criteria This role is designed for recent graduates and early career professionals who are eager to contribute to the sales support function at Wiley . Candidates should possess a blend of educational qualifications and relevant experience. Candidates must hold a Bachelor’s Degree in any discipline, preferably in business or commerce. Eligible batches include 2023, 2024, 2025, and 2026 passouts. A minimum of 1 year of relevant experience is preferred, allowing candidates to bring practical knowledge to the role. While there are no strict CGPA requirements, a strong academic performance can enhance the application. Prior internship or hands-on project experience in sales or customer support is a strong advantage. Certifications in CRM tools or sales methodologies can strengthen the application. Documentation & Portfolio Requirements Candidates should prepare a well-structured resume highlighting relevant experiences and skills. Including any certifications or relevant projects in a portfolio can further strengthen the application. Pro Tip: Tailor your resume to emphasize your experience with Salesforce and data analysis , as these are critical for the Corporate Sales Support Coordinator role at Wiley . Salary & Benefits 💰 Compensation Not Disclosed The compensation philosophy at Wiley for the role of Corporate Sales Support Coordinator emphasizes offering competitive compensation packages that align with industry standards and recognize individual performance. Although specific salary details are not disclosed, the company is committed to ensuring employee satisfaction and well-being through comprehensive benefits. What Your CTC Could Include Health Insurance — comprehensive coverage for employee and family worth ₹5 lakh annually Retirement Benefits — contributions to provident fund and pension schemes for long-term financial security Performance Bonuses — annual bonuses based on individual and company performance metrics Flexible Work Hours — options for remote work and flexible scheduling to promote work-life balance Learning & Development — access to training programs and certifications to enhance skills and career growth Additional Perks & Benefits Meal Allowances — monthly stipends for meals to support daily sustenance Transportation Support — assistance with commuting costs to ensure ease of travel Employee Assistance Programs — resources for mental health and personal well-being Team Building Activities — regular events to foster camaraderie and teamwork among employees Recognition Programs — initiatives to celebrate employee achievements and contributions Career Progression & Salary Growth At Wiley , the appraisal cycle typically occurs annually, with raises ranging from 10% to 20% based on individual performance and company profitability. The company promotes a clear pathway for career advancement, with regular performance reviews and opportunities for internal promotions, ensuring that employees can achieve rapid career advancement . NexisGrow.com tip: When negotiating your salary, emphasize your unique skills and experiences that align with the Corporate Sales Support Coordinator role to strengthen your position. Selection Process The hiring philosophy at Wiley focuses on identifying candidates who not only possess the necessary skills but also align with the company’s values and culture. The selection process is designed to be thorough, ensuring that the best fit is chosen for the role of Corporate Sales Support Coordinator . 1 Round 1: Initial Screening Interview — a discussion centered on your resume details and basic qualifications to assess fit for the role. 2 Round 2: Technical Interview — evaluates specific skills related to CRM and sales support, including practical scenarios. 3 Round 3: Final Interview with Management — focuses on cultural fit and long-term career aspirations within Wiley . 4 Final Stage: Background Checks — verification of references and background to ensure candidate suitability and alignment with company values. What Each Round Tests Round 1 assesses your basic qualifications and overall fit for the Corporate Sales Support Coordinator role. Round 2 dives deeper into your technical skills, particularly in CRM systems and sales support scenarios. Round 3 evaluates your alignment with Wiley 's culture and your long-term aspirations. Timeline & Expectations The entire selection process typically takes around 3-4 weeks from application submission to the final offer. Candidates can expect timely communication regarding their application status, with updates provided after each round. Interview Prep Tip: Familiarize yourself with Wiley 's values and prepare to discuss how your experiences align with their mission during the interview. How to Apply for Corporate Sales Support Coordinator at Wiley Apply Now — Wiley Step 1: Click the Apply button or visit the official career link to access the application portal. Step 2: Fill in your profile/resume, highlighting relevant experience and skills that align with the Corporate Sales Support Coordinator job requirements. Step 3: Expect a confirmation email regarding your application status, followed by a screening process that may include initial interviews. Step 4: Prepare for interviews by reviewing common questions and aligning your experiences with the role. Step 5: Track your application status through the portal for updates on your progress. Resume & Profile Tips for This Role Highlight CRM Experience — showcase your familiarity with CRM tools and sales support. Emphasize Communication Skills — detail your ability to communicate effectively with clients and teams. Showcase Problem-Solving Abilities — provide examples of how you've resolved challenges in previous roles. Include Relevant Achievements — mention specific accomplishments related to sales support. Note: Applications are reviewed on a rolling basis, so applying early can increase your chances of consideration. Apply Now — Official Link NexisGrow.com does not charge any fees for job applications. Frequently Asked Questions Interview · Role · Salary · Growth ? What are the eligibility criteria for the Corporate Sales Support Coordinator position at Wiley? Eligibility Tap to expand + Answer Candidates must possess a Bachelor’s Degree and belong to the eligible batches of 2023 to 2026, with a preference for those having at least 1 year of relevant experience. ? What is the interview process for the Corporate Sales Support Coordinator at Wiley? Interview Tap to expand + Answer The interview process includes an initial screening, a technical interview focused on CRM skills, and a final interview with management to assess cultural fit. ? What skills and tools will I need for this role? Skills Tap to expand + Answer Key skills include strong communication, proficiency in Salesforce and SAP, and intermediate Excel capabilities for data analysis. ? What is the salary and compensation for this role? Salary Tap to expand + Answer While salary details are not disclosed, Wiley offers competitive compensation packages that reflect industry standards and individual performance. ? Is this role work from home, hybrid, or onsite? Work Mode Tap to expand + Answer The position is primarily onsite in Noida, with potential flexibility based on company policies and employee needs. ? What is the career growth path after joining Wiley as a Corporate Sales Support Coordinator? Growth Tap to expand + Answer Employees can expect a clear growth roadmap with opportunities for promotions and skill development within 6-12 months. ? How should I prepare for the Corporate Sales Support Coordinator interview at Wiley? Preparation Tap to expand + Answer Focus on understanding CRM tools, preparing for scenario-based questions, and showcasing your communication skills during the interview. ? How do I apply and what documents are needed? Application Tap to expand + Answer Apply through the official career link, ensuring your resume highlights relevant experience, skills, and any certifications. ? Is there a probation period and what does it involve? Probation Tap to expand + Answer Yes, there is typically a probation period of 3-6 months, during which performance is evaluated to ensure fit for the role. ? What is the work culture like at Wiley? Culture Tap to expand + Answer Wiley promotes a collaborative and inclusive work culture, emphasizing continuous learning and team support to drive innovation. Ready to Apply? Don't Miss This Opportunity! Apply only via the official link. NexisGrow.com charges zero application fees. 👉 Apply Now — Official Link NexisGrow.com does not charge any application or registration fees. Beware of fraudulent offers. Naukri ki baat, NexisGrow ke saath • NexisGrow.com