📋 Job Details at a Glance 📍 Location Hyderabad, Bangalore, Pune, Noida, India 🏢 Company Voya Financial 👥 Experience 2-8 years 🎓 Qualification Bachelor’s degree in Business Administration, Commerce, Healthcare Administration, Information Technology, or a related field 📅 Eligible Batch 2023, 2024, 2025, 2026 📄 Job Type Full Time 💰 Salary ₹5.5 – ₹11 LPA 🏢 Industry Healthcare 🛠 Key Skills Microsoft Excel Salesforce SharePoint Benefitfocus eExchange Associate at Voya Financial — Full Details & How to Apply Voya Financial is seeking an Associate to enhance health insurance operations in Hyderabad, Bangalore, Pune, Noida, India . With a salary range of ₹5.5 – ₹11 LPA , this role offers significant growth potential in a transforming industry. The healthcare sector is experiencing transformative changes, making the Associate role at Voya Financial crucial for streamlining client enrollment processes. As the demand for innovative health insurance solutions grows, this position directly impacts customer satisfaction through efficient data handling. Voya Financial is a leading employer in the healthcare industry, boasting over 6,000 employees globally and a strong focus on retirement, investment, and insurance solutions. Founded in 1991 , Voya Financial fosters a culture of innovation, making it an ideal workplace for those looking to advance their careers in health insurance. This role is perfect for 2023, 2024, 2025, 2026 graduates with a Bachelor’s degree in Business Administration, Commerce, Healthcare Administration, Information Technology, or a related field . Candidates should have 2-8 years experience in relevant fields, making it accessible for both freshers and seasoned professionals. The competitive salary of ₹5.5 – ₹11 LPA reflects the value placed on this position. As an Associate , you will gain hands-on experience with essential tools like Microsoft Excel , Salesforce , SharePoint , Benefitfocus , and eExchange . This role not only enhances your technical skills but also opens doors to advanced positions within the healthcare sector, paving the way for a rewarding career trajectory. 📊 Role Difficulty: Medium | Competition Level: Medium | Fresher Friendly: Yes NexisGrow.com features this opportunity as part of its curated non-tech job listings. All details are sourced from the official job posting. Apply online before the opportunity closes. Job Role & Responsibilities The core mission of the Associate role at Voya Financial is to ensure seamless client enrollment processes while maintaining high standards of accuracy and compliance within the healthcare sector. Manage and process inbound and outbound digital client enrollment files using automated tools, ensuring accuracy and compliance with Benefitfocus . Utilize Microsoft Excel to perform complex data manipulations, enhancing reporting efficiency and ensuring data integrity. Collaborate with cross-functional teams, including IT and client services, to optimize system configurations and workflows using Salesforce . Monitor daily operational workloads, balancing tasks to meet performance metrics and service level agreements. Take ownership of process improvements, identifying areas for efficiency gains and implementing best practices across the team. Document and communicate operational procedures and updates to ensure team alignment and knowledge sharing through SharePoint . Engage with clients to troubleshoot issues, providing timely resolutions and enhancing customer experience. This role fosters an ownership culture, allowing you to directly impact client satisfaction and operational efficiency at Voya Financial . Required Skills & Technical Competencies The Associate role demands a robust skill profile that combines technical expertise with strong communication abilities to effectively manage client interactions and data processes. Technical Skills Microsoft Excel — advanced — essential for data manipulation and reporting, ensuring accurate insights for decision-making. Salesforce — intermediate — used for managing client interactions and tracking sales processes, critical for operational success. SharePoint — intermediate — facilitates document management and collaboration, enhancing team productivity and project tracking. Benefitfocus — entry — familiarity with this platform is preferred for managing health benefits administration effectively. eExchange — entry — knowledge of this platform enhances capability in managing electronic data exchanges in health insurance. Soft Skills & Professional Competencies Strong communication skills — vital for effective client interactions and cross-departmental collaboration. Analytical thinking — necessary for identifying areas of improvement and implementing data-driven solutions. Attention to detail — crucial for ensuring accuracy in data processing and compliance with regulations. Problem-solving abilities — essential for troubleshooting client issues and providing timely resolutions. Good to Have (Bonus Skills) Experience with data visualization tools — can unlock advanced reporting capabilities and insights. Familiarity with regulatory compliance in health insurance — ensures adherence to industry standards and practices. Knowledge of eExchange platforms — enhances capability in managing electronic data exchanges in health insurance. When showcasing these skills in your resume or interview, emphasize specific examples of how you have utilized them in previous roles to drive results. Eligibility Criteria This role is designed for candidates who possess a strong educational background and relevant experience in business or healthcare administration. A Bachelor’s degree in Business Administration , Commerce , Healthcare Administration , Information Technology , or related fields is required. Eligible batches include 2023 , 2024 , 2025 , and 2026 , allowing fresh graduates to apply early in their careers. Candidates should have 2-8 years of experience, providing a range for both freshers and experienced professionals. A minimum academic performance of 60% is preferred to ensure a strong foundational knowledge base. Internship experience in health insurance or data processing can provide a competitive edge in the application process. Documentation & Portfolio Requirements Submit your resume in a clear format, including your educational background, relevant experience, and any certifications related to healthcare administration or data processing. Pro tip: Highlight any specific projects or tasks where you utilized Microsoft Excel or Salesforce to demonstrate your hands-on experience in your application. Salary for Associate at Voya Financial 💰 Compensation ₹5.5 – ₹11 LPA The advertised compensation for the Associate role at Voya Financial is ₹5.5 – ₹11 LPA . The exact in-hand figure and any additional components are confirmed by the company during the offer or HR discussion stage. Selection Process at Voya Financial The selection process for the Associate role is designed to identify candidates who possess the necessary skills and cultural fit for Voya Financial . 1 Online Aptitude Test — 60 minutes, assessing logical reasoning, quantitative skills, and basic Excel knowledge. 2 Technical Interview — focuses on Microsoft Excel, Salesforce, and data processing concepts. 3 Behavioral Interview — evaluates cultural fit and problem-solving abilities through situational questions. 4 HR Interview — discusses salary expectations, role fit, and company culture, with an offer timeline of 1-2 weeks. Topic-wise Preparation Guide Round 1: Online Aptitude Test Logical Reasoning — essential for problem-solving in data processing tasks — Khan Academy Quantitative Skills — relevant for managing health insurance data — Khan Academy Basic Excel Functions — foundational knowledge for the role — W3Schools Data Interpretation — critical for analyzing client enrollment metrics — Khan Academy Round 2: Technical Interview Advanced Excel Functions — focus on VLOOKUPs and macros for data manipulation — freeCodeCamp Salesforce Basics — understanding CRM functionalities and client management — Udemy Data Processing Techniques — familiarity with electronic data handling — Coursera Health Insurance Fundamentals — knowledge of industry-specific terms and practices — GeeksForGeeks Compliance Regulations — understanding of legal frameworks in health insurance — Coursera Round 3: Behavioral Interview Behavioral Questions — use the STAR method to articulate past experiences — MindTools Team Collaboration — examples of working effectively in cross-functional teams — YouTube Technical Deep-Dive — specific scenarios related to data processing challenges — GeeksForGeeks Timeline & Expectations The application to offer timeline typically spans 1-2 weeks, allowing candidates to prepare adequately for each stage. Focus on demonstrating both technical skills and cultural fit throughout the interview process. Expected Interview Questions for Associate at Voya Financial The following questions are tailored to assess your proficiency with the role's technical stack. Technical Questions How do you create a macro in Excel, and what are its applications in data processing? Explain the use of VLOOKUP in data analysis with an example. What are the key functionalities of Salesforce that you have used? Describe your experience with SharePoint and its role in project management. How do you ensure data accuracy when processing client enrollment files? What challenges have you faced in data processing, and how did you overcome them? Behavioral Questions Describe a time when you had to meet a tight deadline. How did you manage your time? Can you give an example of a successful team project you contributed to? How do you handle conflicts within a team setting? What motivates you to work in the healthcare industry? Role-Specific Questions What specific experience do you have with health insurance operations? How would you approach balancing daily operational workloads? Can you explain a complex data manipulation task you have completed? Structure your answers using the STAR method to provide clear and concise responses. Resume Tailoring & ATS Keywords for Associate Optimizing your resume for ATS is crucial to ensure it passes initial screenings for this role. ATS Keywords to Include Associate Health Insurance Data Processing Microsoft Excel Salesforce SharePoint Benefitfocus eExchange Client Enrollment Operational Workloads Data Manipulation Healthcare Administration Resume Tips for This Role Highlight your proficiency in Microsoft Excel , especially advanced functions relevant to data processing. Emphasize any experience with Salesforce and SharePoint , showcasing your ability to manage client relationships. Include any relevant projects or internships that demonstrate your skills in health insurance or data management. Optimize your resume for ATS by using keywords from the job description. Avoid including unrelated work experience that does not pertain to the role. Build an ATS-optimized resume for this role using NexisGrow Resume Builder — free for all job seekers. Do not include unrelated skills or experiences that do not align with the job requirements. About Voya Financial Founded in 1991 , Voya Financial is headquartered in New York City and operates in over 15 countries . With a workforce of over 6,000 employees , the company has established a significant global presence, providing a range of financial services tailored to meet diverse client needs. Voya Financial specializes in comprehensive health insurance products, retirement plans, and investment services. Notable offerings include Voya Health Solutions and Voya Retirement Solutions , which cater to both individual and institutional clients, ensuring a robust portfolio that addresses various financial needs. Recognized for its positive workplace culture, Voya Financial boasts a 4.2 rating on Glassdoor . The company emphasizes employee development through various programs, including mentorship and training initiatives, which contribute to high levels of employee satisfaction and retention. Recently, Voya Financial announced a strategic partnership aimed at enhancing its digital health solutions, showcasing its commitment to innovation in the healthcare sector. This initiative reflects the company's focus on integrating technology to improve client experiences and operational efficiency. Starting a career at Voya Financial offers freshers valuable exposure to industry-leading practices in the healthcare sector. The company provides a clear pathway for advancement, enabling new employees to develop skills that are essential for long-term success in their careers. Why Join Voya Financial as Associate? Joining Voya Financial as an Associate provides a unique opportunity to gain practical experience in the healthcare industry while working with cutting-edge tools and technologies. Hands-on Excel Training — Gain expertise in advanced Excel functions like macros and VLOOKUPs, essential for effective data analysis. Salesforce Proficiency — Develop skills in Salesforce, a vital tool for managing client relationships and enhancing project collaboration. Career Advancement — After 1-2 years, explore potential career paths in data analysis, project management, or operations leadership within Voya Financial . Collaborative Culture — Experience a work environment that fosters teamwork and innovation, reflected in Voya's high employee satisfaction ratings. Flexible Hybrid Model — Enjoy a hybrid work model that allows for a balanced approach to professional and personal commitments. According to NexisGrow.com, starting your career as an Associate at Voya Financial equips you with essential skills and experiences that are highly valued in the healthcare sector. Frequently Asked Questions Interview · Role · Salary · Growth ? Who can apply for Associate at Voya Financial? Eligibility Tap to expand + Answer Candidates with Bachelor’s degree in Business Administration, Commerce, Healthcare Administration, Information Technology, or a related field and 2-8 years experience are eligible. Eligible batches: 2023, 2024, 2025, 2026. ? What skills are most important for this role? Skills Tap to expand + Answer Key skills: Microsoft Excel, Salesforce, SharePoint, Benefitfocus, eExchange. Strong fundamentals and practical project experience matter most. ? What is the salary for this position? Salary Tap to expand + Answer Compensation: ₹5.5 – ₹11 LPA. Final offer depends on skills, experience, and interview performance. ? What is the interview process at Voya Financial? Interview Tap to expand + Answer Typically: Resume shortlisting → Online test → Technical interview(s) → HR round. ? Is this role remote, hybrid, or onsite? Work Mode Tap to expand + Answer Work mode varies by team. Confirm with HR during recruitment. ? What is the career growth path from this role? Growth Tap to expand + Answer Structured appraisals every 6–12 months. Senior roles accessible within 12–18 months based on performance. ? How do I apply? Application Tap to expand + Answer Apply via the official link in How to Apply section. Highlight: Microsoft Excel, Salesforce, SharePoint, Benefitfocus, eExchange. ? Is there a probation period? Probation Tap to expand + Answer Standard 3–6 months probation. Confirmation follows successful completion. ? How to prepare for the Associate interview? Preparation Tap to expand + Answer (1) Core concepts of Microsoft Excel, Salesforce, SharePoint, Benefitfocus, eExchange, (2) 2–3 project walkthroughs, (3) Problem-solving, (4) Voya Financial research, (5) Clear communication. ? What is the work culture like at Voya Financial? Culture Tap to expand + Answer Research on LinkedIn and Glassdoor for authentic employee reviews. NexisGrow.com features only verified employers. 🔗 Explore More on NexisGrow More jobs in Hyderabad Browse all Non-Tech jobs Latest Fresher jobs More jobs at Voya Financial Work From Home jobs Ready to Apply? Don't Miss This Opportunity! Apply only via the official link. NexisGrow.com charges zero application fees. 👉 Apply Now — Official Link NexisGrow.com does not charge any application or registration fees. Beware of fraudulent offers. Naukri ki baat, NexisGrow ke saath • NexisGrow.com