ServiceNow Administrator at Unisys
Unisys · Bangalore, India
- Salary: ₹4,00,000 – ₹7,00,000 / per annum
- Experience: 0-2 years
📋 Job Details at a Glance 📍 Location Bangalore, India 🏢 Company Unisys 👥 Experience 0-2 years 🎓 Qualification Any Graduate 📅 Eligible Batch 2024, 2025, 2026 📄 Job Type Full Time 💰 Salary ₹4L – ₹7L LPA 🏢 Industry Non-Tech 🛠 Key Skills Analytical Troubleshooting Understanding of ITIL Processes ServiceNow Administrator at Unisys — Full Details & How to Apply Join Unisys as a ServiceNow Administrator in Bangalore, India , where your analytical troubleshooting skills will drive impactful IT solutions. This role is perfect for recent graduates eager to launch their careers in a fast-growing startup environment. As a vital player in optimizing IT service management processes, you’ll ensure efficient operations and high-quality service delivery that are crucial in today's competitive tech landscape. The role of a ServiceNow Administrator is increasingly significant in the non-tech industry, especially as organizations strive to enhance their IT service management capabilities. With the rise of digital transformation, companies are investing heavily in platforms like ServiceNow to streamline processes and improve user satisfaction. This trend reflects a growing demand for skilled professionals who can navigate these systems effectively. By stepping into this role, you will not only contribute to the operational excellence of Unisys but also position yourself at the forefront of a pivotal industry shift. What sets Unisys apart as an employer is its commitment to fostering a collaborative environment where innovation thrives. With a strong focus on employee development, Unisys offers robust training programs that equip you with the necessary tools to excel in your role. The company is recognized as a leader in IT services, providing a platform for budding professionals to grow and make a tangible impact. By joining Unisys , you will be part of a team that values creativity and encourages you to bring your ideas to the table. This role is ideal for freshers and candidates with up to 2 years of experience who hold a B.Tech, MCA, or any graduate degree . Eligible candidates include those from the 2024, 2025, and 2026 batches, making this an excellent opportunity for recent graduates looking to kickstart their careers in IT service management. If you possess a keen interest in analytical troubleshooting and an understanding of ITIL processes, this position could be your gateway to a rewarding career. As a ServiceNow Administrator , you will gain invaluable skills in process coordination , client relationship management , and reporting and communication workflows . These competencies are not only essential for your role but also highly sought after in the job market, enhancing your employability and career prospects. The hands-on experience you will acquire at Unisys will prepare you for future challenges in the IT landscape, ensuring you are well-equipped for rapid career advancement. NexisGrow.com features this opportunity as part of its curated non-tech job listings. All details are sourced from the official job posting, ensuring you have the most accurate and up-to-date information to apply online for this position with Unisys . Job Role & Responsibilities The role of a ServiceNow Administrator at Unisys is pivotal in enhancing IT service management processes. By ensuring the effective administration and configuration of the ServiceNow platform, you will contribute significantly to aligning operational goals with service delivery excellence. Administer and configure the ServiceNow platform to streamline IT service management processes, ensuring they meet the evolving needs of Unisys . Utilize analytical troubleshooting skills to efficiently resolve incidents and service requests, maintaining high service quality through adherence to ITIL processes . Collaborate with cross-functional teams , including IT support and project management, to gather requirements and implement tailored solutions. Monitor and report on key performance metrics, providing actionable insights to enhance service delivery and user experience. Engage in continuous learning and development opportunities, taking ownership of personal growth and contributing to team knowledge sharing. Document processes and procedures clearly, ensuring compliance with internal standards and facilitating effective knowledge transfer among team members. Innovate by identifying areas for process improvement within the ServiceNow platform, proposing solutions that enhance operational efficiency. Participate in regular team meetings to discuss ongoing projects, share knowledge, and align on best practices. This role fosters an ownership culture, empowering you to take initiative and make impactful contributions to the team and the broader goals of Unisys . Required Skills & Technical Competencies The ideal candidate for the ServiceNow Administrator position at Unisys should possess a robust skill profile that combines technical expertise with strong analytical capabilities. This blend is essential for ensuring efficient service management and operational excellence. Technical Skills Analytical Troubleshooting — essential for diagnosing and resolving issues promptly, ensuring minimal disruption to services. Understanding of ITIL Processes — foundational for implementing best practices in service management and enhancing operational efficiency. ServiceNow (Basic to Intermediate) — familiarity with its functionalities and capabilities is crucial for effective platform administration. Microsoft Excel — proficiency in data analysis and reporting to support effective decision-making. Documentation Skills — ability to create clear and concise documentation for processes and procedures. Performance Monitoring Tools — knowledge of tools that aid in tracking key performance metrics. Soft Skills & Professional Competencies Strong Communication Skills — vital for collaborating with team members and stakeholders, ensuring clarity in documentation and reporting. Team Collaboration — ability to work effectively within cross-functional teams to achieve common goals. Time Management — essential for prioritizing tasks and meeting deadlines in a dynamic environment. Adaptability — willingness to learn and adapt to new technologies and processes as they evolve. Good to Have (Bonus) ITIL Certification — enhances understanding of service management best practices. Project Management Tools — familiarity with tools like JIRA can be advantageous. Basic Programming Knowledge — understanding of scripting can aid in platform customization. To effectively showcase these skills in your resume or during an interview for the ServiceNow Administrator role, emphasize relevant experiences, projects, and any certifications that demonstrate your capability in both technical and soft skills. Eligibility Criteria This role is designed for enthusiastic candidates ready to embark on their professional journey in IT service management. Ideal applicants include fresh graduates and those with limited experience. Candidates must hold a degree in any discipline , providing a broad foundation for understanding business processes. Eligible batches include 2024, 2025, and 2026 graduates, targeting fresh talent. This role is open to both freshers and candidates with up to 2 years of experience . A minimum CGPA of 6.0 is preferred, reflecting a commitment to academic excellence. Prior internship or hands-on project experience is a strong advantage. Certifications in ITIL or related fields will strengthen your application. Documentation & Portfolio Requirements Prepare a well-structured resume highlighting your academic achievements, relevant skills, and any certifications. If applicable, include links to your GitHub or portfolio showcasing any projects related to ServiceNow or IT service management. Pro Tip: Tailor your resume to highlight experiences that align with the responsibilities and skills required for the ServiceNow Administrator role at Unisys to improve your application success rate. Salary & Benefits 💰 Compensation ₹4L – ₹7L LPA The compensation philosophy at Unisys for the ServiceNow Administrator role is designed to attract and retain top talent in the IT service management sector. With a salary range of ₹4L – ₹7L LPA , this position offers a competitive salary that aligns with industry standards for entry-level roles. What Your CTC Could Include Health Insurance — comprehensive coverage for employee and family worth ₹5 lakh annually Performance Bonuses — annual bonuses based on individual and company performance Flexible Work Hours — options for hybrid work to promote work-life balance Learning and Development Programs — access to training and certifications to enhance your skills Meal Allowance — daily meal support to ensure employee well-being Additional Perks & Benefits Transportation Support — assistance for commuting to and from work Mentorship Opportunities — guidance from industry experts to help you grow Employee Wellness Programs — initiatives aimed at promoting physical and mental health Annual Learning Budget — up to ₹25,000 per year for certifications, courses, and conferences Internal Mobility Programs — opportunities for career advancement within the company Career Progression & Salary Growth At Unisys , employees can expect regular performance reviews every 6 months , with potential raises typically ranging from 10% to 20% based on performance. Promotion timelines are structured, allowing for rapid career advancement within the organization. NexisGrow.com tip: When negotiating your salary, emphasize your skills in ITIL processes and any relevant internships to strengthen your position. Selection Process The hiring philosophy at Unisys emphasizes a thorough evaluation of candidates to ensure a strong fit for the ServiceNow Administrator role. The process is designed to assess both technical skills and cultural fit within the organization. 1 Round 1: Initial Screening — Review of applications based on qualifications and relevant skills, followed by a brief phone interview. 2 Round 2: Technical Interview — Focus on analytical troubleshooting and understanding of ITIL processes , assessing problem-solving capabilities. 3 Round 3: Final Interview — Discussion with team leads or managers to evaluate cultural fit and potential contributions to the team. 4 Final Offer Stage — Includes a background check and discussion of salary and benefits, ensuring transparency in the hiring process. What Each Round Tests Round 1 assesses your basic qualifications and communication skills, while Round 2 dives deeper into your technical knowledge and problem-solving abilities. Round 3 evaluates how well you align with the company culture and your potential impact on the team. Timeline & Expectations The entire selection process typically takes 4-6 weeks from application submission to final offer. Candidates can expect timely communication from Unisys throughout the process, including updates after each round. Interview Prep Tip: Familiarize yourself with ITIL frameworks and be prepared to discuss real-life scenarios where you've applied these principles. How to Apply for ServiceNow Administrator at Unisys Apply Now — Unisys Create Your Profile — Visit the application portal and set up your profile with relevant information. Upload Your Resume — Highlight your skills, academic achievements, and any internships or projects relevant to the ServiceNow Administrator role. Fill Out the Application Form — Ensure all fields are completed accurately to avoid delays in processing. Submit Your Application — Click the submit button and await a confirmation email detailing the next steps. Track Your Application — Regularly check your email for updates and prepare for potential assessments or interviews. Resume & Profile Tips for This Role Highlight Relevant Skills — Emphasize your knowledge of ITIL processes and any technical skills. Showcase Projects — Include any hands-on projects or internships related to IT service management. Quantify Achievements — Use numbers to demonstrate your impact in previous roles or projects. Tailor Your Resume — Customize your resume to align with the job description for the ServiceNow Administrator position. Applications are reviewed on a rolling basis, so early submission is encouraged to increase your chances of consideration. Apply Now — Official Link NexisGrow.com does not charge any fees for job applications. Frequently Asked Questions Interview · Role · Salary · Growth ? What are the specific eligibility criteria for the ServiceNow Administrator role at Unisys? Eligibility Tap to expand + Answer Candidates should have a degree in any discipline, with eligibility for 2024, 2025, and 2026 batches. Freshers and those with up to 2 years of experience are welcome to apply. ? What is the interview process for the ServiceNow Administrator position at Unisys? Interview Tap to expand + Answer The interview process includes an initial screening call, a technical interview focusing on relevant skills, and a final interview assessing cultural fit. ? What skills and tools will I need for the ServiceNow Administrator role? Skills Tap to expand + Answer Candidates should possess analytical troubleshooting skills, a basic understanding of ITIL processes, and familiarity with ServiceNow functionalities. ? What is the salary and compensation for the ServiceNow Administrator role? Salary Tap to expand + Answer The salary ranges from ₹4L to ₹7L LPA, with opportunities for performance-based bonuses and career growth. ? Is this role work from home, hybrid, or onsite? Work Mode Tap to expand + Answer The role is primarily onsite in Bangalore, with potential for flexible work arrangements depending on project needs. ? What is the career growth path after joining Unisys as a ServiceNow Administrator? Growth Tap to expand + Answer Within 6-12 months, employees can expect to take on more responsibilities, with potential for promotions and lateral moves within 2-3 years. ? How should I prepare for the ServiceNow Administrator interview at Unisys? Preparation Tap to expand + Answer Focus on understanding ITIL processes, practicing analytical problem-solving scenarios, and preparing to discuss relevant projects or experiences. ? How do I apply and what documents are needed? Application Tap to expand + Answer Apply through the Unisys career portal, ensuring to include an updated resume highlighting relevant skills and experiences. ? Is there a probation period and what does it involve? Probation Tap to expand + Answer Yes, there is typically a 3-6 month probation period, during which performance will be assessed to ensure fit within the team. ? What is the work culture like at Unisys? Culture Tap to expand + Answer Unisys promotes a collaborative and inclusive culture, emphasizing continuous learning, teamwork, and employee well-being. Ready to Apply? Don't Miss This Opportunity! Apply only via the official link. NexisGrow.com charges zero application fees. 👉 Apply Now — Official Link NexisGrow.com does not charge any application or registration fees. Beware of fraudulent offers. Naukri ki baat, NexisGrow ke saath • NexisGrow.com